Excellent service
I have used High Efficiency Heating Ltd from Ashton for servicing and repair of my combi boiler for the last 8 years. Although they are not local to me they have always provided a prompt and efficient service, they are reliable and value for money. I have always found the staff friendly and helpful - this applies to engineers and office staff alike. Old- fashioned, good customer service.
Customer in West Yorkshire
Posted on 09/11/2023
, work completed 09/11/2023
Recommended
Excellent company
I cannot recommend High Efficiency highly enough. Honest, reliable, friendly and professional. Used them several times for annual boiler service and repairs. Came out today to give me some honest advice regarding a remote filling link rather than having to move the boiler! Thank you.
Customer in Greater Manchester
Posted on 24/04/2024
, work completed 24/04/2024
Recommended
Always reliable
Leaking boiler, called them yesterday and they came today as requested. We always use them to service our boiler and they were just as efficient fixing the leak. Great service at a reasonable price.
Customer in Greater Manchester
Posted on 29/05/2024
, work completed 29/05/2024
Recommended
First Class
Excellent and clean work from this company as usual. All their engineers are true professionals and are knowledgeable and very efficient. Our annual boiler and fire was serviced for a reasonable price and I have no hesitation in recommending them to future customers.
Customer in Greater Manchester
Posted on 19/08/2024
, work completed 19/08/2024
Recommended
Breakdown Repair
HEH installed and have serviced my house boiler over last 10 years. and I have breakdown cover with them. They have always been excellent. Returned from holidays late Friday to discover no hot water or heating. Tried everything then rang the emergency number at 8.30pm. Plumber rang me back within minutes and talked me through various tests. Could not resolve the problem so he came at 8.40 am on Saturday. Immediately diagnosed that the pump had failed - left to pick one up - returned fitted and all working by 10.30am. Brilliant - outstanding service. Thank you HEH
Customer in Greater Manchester
Posted on 06/07/2024
, work completed 06/07/2024
Recommended
Unexpected leak
Contacted HEH to sort out a leak on my central heating system, very prompt action and it was all fixed that day at a reasonable price. Great work.
Customer in Greater Manchester
Posted on 08/04/2024
, work completed 08/04/2024
Recommended
Brilliant service
Prompt and efficient service at a very reasonable price. I would highly recommend this company to anyone.
Customer in Greater Manchester
Posted on 09/04/2024
, work completed 09/04/2024
Recommended
First class service and workmanship
I have just had a very old heating system replaced with a combi boiler. The company sent Jack and Ethan to install the system. I cannot praise their work and work ethic highly enough. They were on time and worked diligently . They were so respectful of my property and everywhere was sheeted up and protected. The lads were an absolute pleasure to have in my home and they are two fantastic ambassadors for this company. I chose the company because they completed work for my elderly parents last year . I was so impressed by the company, it’s communication and standard of work I didn’t bother to approach any other company when I wanted my heating system changed. Thank you so much for such a brilliant experience I am over the moon with the work and how well the guys treated my home . They were such lovely lads and I would recommend them to anyone who wants a first rate service!!
Customer in Derbyshire
Posted on 09/05/2024
, work completed 09/05/2024
Recommended
Always a great service!
As always, a good service. Engineers are always good, friendly and happy to help. This was a service, but they’ve always been great, even when called out to do repairs. Many thanks.
Customer in Greater Manchester
Posted on 03/06/2024
, work completed 03/06/2024
Recommended
Great friendly service
Had arranged a visit to get s quote to remove a non working gas fire as my father wanted to replace it for an electric fire. The engineer who came, Andy Baxter, was very friendly and gave my father all the information he needed. He advised that they could fit any fire we bought on the same day as removing the gas fire. This was something I wasn't expecting but was very happy with the overall quote. Very reasonable and exceedingly customer-friendly
Customer in Greater Manchester
Posted on 08/01/2025
, work completed 08/01/2025
Recommended
Leaking radiator
Unfortunately the radiator has been leaking at the thermostat valve for some time and has gone undetected and blackened wooden floor. HEH UK Ltd to the rescue. Arrived promptly and sorted within an hour. Tidy, efficient, polite and well presented. Brilliant company to have on your mobile phone list!
Customer in Cheshire East
Posted on 15/10/2024
, work completed 15/10/2024
Recommended
Boiler leak
Called for assistance and they were able to send an engineer within 48hrs. Engineer arrived on time identified the issue quickly and provided cost. Work was completed quickly without any problems. Young man cleaned up after himself. Highly recommend this company
Customer in Greater Manchester
Posted on 15/10/2024
, work completed 15/10/2024
Recommended
New boiler
Dylan and colleague were very helpful and professional when installing our new boiler. Left a clean and tidy workspace. And they went the extra mile in identifying and repairing a gas leak from our oven. We are very happy with the result.
Customer in Greater Manchester
Posted on 10/09/2024
, work completed 02/09/2024
Recommended
Brilliant response and so efficient
These guys have excelled again. Prompt kind efficient service and so reliable. Kept updated re: time of arrival and delivery of parts. Can’t recommend them enough.
Customer in Cheshire East
Posted on 21/09/2024
, work completed 21/09/2024
Recommended
As always excellent
As always great service from this company, always arriving on time. HEH UK LTD are all experts at their profession and carry out their work in the most efficient manner at a fair price. Cannot praise them enough. Thank you Jeff
Customer in Greater Manchester
Posted on 26/11/2024
, work completed 26/11/2024
Recommended
Efficient
Very quick response, came within the hour of the phone call, fixed the fault on the boiler promptly, efficient, quick and done. Superb. Never known service so good and even attended on christmas eve last year. Superb Company!
Which? Trusted Traders Consumer
Posted on 10/12/2024
, work completed 06/12/2024
Recommended
Service
I’ve used HEH for years and I cannot fault Andy and his team. From the first call to the office to the visit and sign-off, first class service. Wouldn’t go anywhere else. Highly recommended.
Customer in Derbyshire
Posted on 10/12/2024
, work completed 10/12/2024
Recommended
Simply the best!
An outstanding company whose customer service is second to none, in addition to skilled and knowledgeable engineers who can be trusted to do a first class job. They really stepped up in fitting in a replacement boiler the week before Christmas as an emergency response for my elderly mum. All my dealings with the company at every point, were met with care and sensitivity. All the personnel have the same ethos and I have to say from the off I was filled with confidence and trust in the company and they certainly delivered!
Customer in Greater Manchester
Posted on 17/12/2024
, work completed 17/12/2024
Recommended
Boiler Service
The whole experience with HEH has been excellent. Very professional and thorough. Would absolutely recommend.
Customer in Greater Manchester
Posted on 10/10/2024
, work completed 10/10/2024
Recommended
Reliable and reasonibly
Been with the Company for over 20 years. Also my daughter and father now use them. Friendly helpful family firm.
Customer in Greater Manchester
Posted on 19/06/2024
, work completed 19/06/2024
Recommended
Excellent service
The guy who turned up for our annual service to my home was courteous and extremely professional. I had no issues with leaving him alone to complete the service. This is one of the best companies in the North West.
Customer in Greater Manchester
Posted on 30/04/2025
, work completed 30/04/2025
Recommended
Excellent
HEH is a small but brilliantly run business. They are efficient it’s in the name. Good engineers who give a great service at a competitive price.
Customer in Greater Manchester
Posted on 21/03/2025
, work completed 21/03/2025
Recommended
Excellent service
We've always used HEH for our boiler service, and can definitely recommend them, and on this occasion an engineer called Billy he was fantastic very polite and respectful to our property, he did the service and explained everything that he'd done plus he cleaned up before leaving. Billy is a credit to your company, and shows that they're still professionals that take pride in their work. Thanks very much and we both hope that next year we get Billy again.
Customer in Greater Manchester
Posted on 15/05/2025
, work completed 14/05/2025
Recommended
Super efficient repair
I noticed my boiler was leaking around 9.00 this morning. I rang HEH and was promised someone would be with me before 12.00 noon. It is now 10.56 and my boiler is fixed. What brilliant service I cannot recommend them highly enough, well done guys you're brilliant!!!
Customer in Greater Manchester
Posted on 13/06/2025
, work completed 13/06/2025
Recommended
Call out to remedy fault on boiler
We have used HEH for many years to service and maintain the boiler in our home and a property we let out. HEH are a reliable and efficient company - true to their name - if we have a problem they respond to our calls by sorting it out on the same day. Their engineers are always polite and explain the issue which they are rectifying.
Customer in Greater Manchester
Posted on 03/04/2025
, work completed 03/04/2025
Recommended
Excellent service
HEH have serviced our boiler for several years and we can't fault them. We rang to say we had no heating and hot water and Billy arrived, well organised, cheerful and ready to get on with the job. He soon worked out that the pump needed replacing, and he had one on his van, meaning the job was completed straight away. He was pleasant throughout , explained what he was doing and answered all our questions.
Customer in Greater Manchester
Posted on 07/04/2025
, work completed 07/04/2025
Recommended
Survey
I requested a survey on old pipes in the garage. Surplus pipes to be removed soon. Asked about new radiator in front room as current one about 60 years old. Got a quote which I'm happy with. Also queried gas fire in front room. I was given excellent advice by Richard, will give his recommendations serious thought and have the changes made in the summer. Thank you Richard.
Customer in Greater Manchester
Posted on 07/02/2025
, work completed 06/02/2025
Recommended
Boiler service
Very professional and friendly service, arrived at the time advised and completed the work efficiently.
Customer in Greater Manchester
Posted on 17/02/2025
, work completed 17/02/2025
Recommended
Excellent
I needed pipework sorting in my garage so I could fully open the back door. Lads did a brilliant job. Very sociable, spent time talking with me about the next job I want doing. Can't fault this company. Glad I took a neighbour's advice and switched from British Gas.
Customer in Greater Manchester
Posted on 06/03/2025
, work completed 06/03/2025
Recommended
Breath of fresh air
I don’t normally write reviews, but I’ve made an exception for HEH. I felt compelled to write a review to show how pleased I am, from the initial contact with the company to completion, which was the installation of a new boiler and associated changes to radiators and heating controls. I’m always apprehensive about getting tradesmen in to carry out work, but with HEH I definitely selected the right company. Dylan and his team, Josh, Dave, and Richard, were brilliant. They were very polite and carried out the work as if they were doing it at their own homes. The quality of workmanship was exceptional. They left no mess, were very efficient, and kept me informed along the installation journey. I can’t praise them enough for an excellent job, well done. I would recommend HEH to anybody wishing to have central heating work carried out in their home.
Customer in Derbyshire
Posted on 21/07/2025
, work completed 12/06/2025
Recommended
Great work as always
HEH services our fire and central heating every year and I'm always happy with how efficient and tidy they are. They are cheerful & professional; always clean up after themselves and explain what they've carried out during the visit. I happily recommend them.
Customer in Greater Manchester
Posted on 18/06/2025
, work completed 18/06/2025
Recommended
Excellent
Rang about problem with noisy water pipes. Arrived within the hour. Gave me contact for their plumber.
Customer in Greater Manchester
Posted on 23/07/2025
, work completed 23/07/2025
Recommended
Boiler service
Thank you again for your service, from sending a reminder to completing the service. Really appreciate it. Very friendly and polite young men.
Customer in Greater Manchester
Posted on 24/07/2025
, work completed 24/07/2025
Recommended