Endorsed by Which?

High Efficiency Heating UK Ltd

5.0

923 Reviews

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Organisations and Awards

Jul 2020
Jul 2019

About

High Efficiency Heating (UK) Ltd.
We are a local, family run business based in Ashton Under Lyne, Lancashire. All our engineers are Gas Safe registered which means they have been certificated by the official regulatory body to make sure they are competent and qualified to work safely and legally with gas related appliances in your home.
HEH are Level 2 Worcester Accredited Partners. Our engineers have received training by Worcester Bosch to install and maintain their products. Because of this partnership we are able to provide you with their industry leading parts and labor guarantee.

As a business focused on excellent customer service, quality and value, High Efficiency Heating (UK) Ltd have now received over 500 five star Which Trusted Trader reviews from which we are very proud of.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas safety testing and inspection
    • Radiators and central heating
    • Gas cooker installation
    • Gas emergencies
    • Gas cooker repair
    • Gas fire repair and servicing
    • Immersion Heaters
    • Power flushing
    • Underfloor heating
  • Plumbers

    • Unvented cylinder installation and maintenance
  • Renewable energy

    • Air source heat pumps
    • Ground source heat pumps
  • Gas installers

    • Gas Fires
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Immersion Heaters

Customer reviews

Why you can trust these reviews

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100% of the reviews we publish have been through our stringent moderation process.

5.0
923 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Excellent service
Customer Service
Quality
Value
I have used High Efficiency Heating Ltd from Ashton for servicing and repair of my combi boiler for the last 8 years. Although they are not local to me they have always provided a prompt and efficient service, they are reliable and value for money. I have always found the staff friendly and helpful - this applies to engineers and office staff alike. Old- fashioned, good customer service.
Customer in West Yorkshire Posted on 09/11/2023 , work completed 09/11/2023
The trader replied (on 05/12/2023)
We are pleased to hear your happy with our service, Thank you for your valued custom over the years
Excellent company
Customer Service
Quality
Value
I cannot recommend High Efficiency highly enough. Honest, reliable, friendly and professional. Used them several times for annual boiler service and repairs. Came out today to give me some honest advice regarding a remote filling link rather than having to move the boiler! Thank you.
Customer in Greater Manchester Posted on 24/04/2024 , work completed 24/04/2024
The trader replied (on 02/05/2024)
Thank you for highly recommending us always here to help.
Always reliable
Customer Service
Quality
Value
Leaking boiler, called them yesterday and they came today as requested. We always use them to service our boiler and they were just as efficient fixing the leak. Great service at a reasonable price.
Customer in Greater Manchester Posted on 29/05/2024 , work completed 29/05/2024
The trader replied (on 29/07/2024)
Amazing review Thank you, Always here to help.
First Class
Customer Service
Quality
Value
Excellent and clean work from this company as usual. All their engineers are true professionals and are knowledgeable and very efficient. Our annual boiler and fire was serviced for a reasonable price and I have no hesitation in recommending them to future customers.
Customer in Greater Manchester Posted on 19/08/2024 , work completed 19/08/2024
The trader replied (on 30/01/2025)
All at HEH appreciate your 5 star review, Thank you.
Breakdown Repair
Customer Service
Quality
Value
HEH installed and have serviced my house boiler over last 10 years. and I have breakdown cover with them. They have always been excellent. Returned from holidays late Friday to discover no hot water or heating. Tried everything then rang the emergency number at 8.30pm. Plumber rang me back within minutes and talked me through various tests. Could not resolve the problem so he came at 8.40 am on Saturday. Immediately diagnosed that the pump had failed - left to pick one up - returned fitted and all working by 10.30am. Brilliant - outstanding service. Thank you HEH
Customer in Greater Manchester Posted on 06/07/2024 , work completed 06/07/2024
The trader replied (on 29/07/2024)
Always here to help thank you for your positive review all at HEH appreciate you. Many thanks
Unexpected leak
Customer Service
Quality
Value
Contacted HEH to sort out a leak on my central heating system, very prompt action and it was all fixed that day at a reasonable price. Great work.
Customer in Greater Manchester Posted on 08/04/2024 , work completed 08/04/2024
The trader replied (on 24/04/2024)
Thank you for your lovely review from all at HEH
Brilliant service
Customer Service
Quality
Value
Prompt and efficient service at a very reasonable price. I would highly recommend this company to anyone.
Customer in Greater Manchester Posted on 09/04/2024 , work completed 09/04/2024
The trader replied (on 24/04/2024)
We appreciate your very positive feedback from all at HEH.
First class service and workmanship
Customer Service
Quality
Value
I have just had a very old heating system replaced with a combi boiler. The company sent Jack and Ethan to install the system. I cannot praise their work and work ethic highly enough. They were on time and worked diligently . They were so respectful of my property and everywhere was sheeted up and protected. The lads were an absolute pleasure to have in my home and they are two fantastic ambassadors for this company. I chose the company because they completed work for my elderly parents last year . I was so impressed by the company, it’s communication and standard of work I didn’t bother to approach any other company when I wanted my heating system changed. Thank you so much for such a brilliant experience I am over the moon with the work and how well the guys treated my home . They were such lovely lads and I would recommend them to anyone who wants a first rate service!!
Customer in Derbyshire Posted on 09/05/2024 , work completed 09/05/2024
The trader replied (on 16/05/2024)
we are so pleased to hear your recent installation your comments have been passed to Ethan and Jack amazing thank you and enjoy your boiler :)
Always a great service!
Customer Service
Quality
Value
As always, a good service. Engineers are always good, friendly and happy to help. This was a service, but they’ve always been great, even when called out to do repairs. Many thanks.
Customer in Greater Manchester Posted on 03/06/2024 , work completed 03/06/2024
The trader replied (on 29/07/2024)
Your review is very much appreciated, Thank you for choosing us to service your heating system.
Great friendly service
Customer Service
Quality
Value
Had arranged a visit to get s quote to remove a non working gas fire as my father wanted to replace it for an electric fire. The engineer who came, Andy Baxter, was very friendly and gave my father all the information he needed. He advised that they could fit any fire we bought on the same day as removing the gas fire. This was something I wasn't expecting but was very happy with the overall quote. Very reasonable and exceedingly customer-friendly
Customer in Greater Manchester Posted on 08/01/2025 , work completed 08/01/2025
The trader replied (on 31/01/2025)
Thanks for the 5 stars, your review is a great way to let us know we’re on track for making our customers smile! We appreciate you taking the time to give your feedback and look forward to serving you again in the future.
Leaking radiator
Customer Service
Quality
Value
Unfortunately the radiator has been leaking at the thermostat valve for some time and has gone undetected and blackened wooden floor. HEH UK Ltd to the rescue. Arrived promptly and sorted within an hour. Tidy, efficient, polite and well presented. Brilliant company to have on your mobile phone list!
Customer in Cheshire East Posted on 15/10/2024 , work completed 15/10/2024
The trader replied (on 30/01/2025)
Many thanks for your 5 star review.
Boiler leak
Customer Service
Quality
Value
Called for assistance and they were able to send an engineer within 48hrs. Engineer arrived on time identified the issue quickly and provided cost. Work was completed quickly without any problems. Young man cleaned up after himself. Highly recommend this company
Customer in Greater Manchester Posted on 15/10/2024 , work completed 15/10/2024
The trader replied (on 30/01/2025)
It's amazing to hear you would highly recommend HEH thank you!!
New boiler
Customer Service
Quality
Value
Dylan and colleague were very helpful and professional when installing our new boiler. Left a clean and tidy workspace. And they went the extra mile in identifying and repairing a gas leak from our oven. We are very happy with the result.
Customer in Greater Manchester Posted on 10/09/2024 , work completed 02/09/2024
The trader replied (on 30/01/2025)
Its lovely to hear you are happy with your new boiler, I have passed on your feedback to the engineer that installed your boiler. Thank you
Brilliant response and so efficient
Customer Service
Quality
Value
These guys have excelled again. Prompt kind efficient service and so reliable. Kept updated re: time of arrival and delivery of parts. Can’t recommend them enough.
Customer in Cheshire East Posted on 21/09/2024 , work completed 21/09/2024
The trader replied (on 30/01/2025)
Thank you for taking time to leave such a lovely review.
As always excellent
Customer Service
Quality
Value
As always great service from this company, always arriving on time. HEH UK LTD are all experts at their profession and carry out their work in the most efficient manner at a fair price. Cannot praise them enough. Thank you Jeff
Customer in Greater Manchester Posted on 26/11/2024 , work completed 26/11/2024
The trader replied (on 31/01/2025)
Thank you for your kind words and taking the time to leave us a review.
Efficient
Customer Service
Quality
Value
Very quick response, came within the hour of the phone call, fixed the fault on the boiler promptly, efficient, quick and done. Superb. Never known service so good and even attended on christmas eve last year. Superb Company!
Which? Trusted Traders Consumer Posted on 10/12/2024 , work completed 06/12/2024
The trader replied (on 31/01/2025)
Thank you for taking the time to leave us this amazing review. HEH are Always happy to help.
Service
Customer Service
Quality
Value
I’ve used HEH for years and I cannot fault Andy and his team. From the first call to the office to the visit and sign-off, first class service. Wouldn’t go anywhere else. Highly recommended.
Customer in Derbyshire Posted on 10/12/2024 , work completed 10/12/2024
Simply the best!
Customer Service
Quality
Value
An outstanding company whose customer service is second to none, in addition to skilled and knowledgeable engineers who can be trusted to do a first class job. They really stepped up in fitting in a replacement boiler the week before Christmas as an emergency response for my elderly mum. All my dealings with the company at every point, were met with care and sensitivity. All the personnel have the same ethos and I have to say from the off I was filled with confidence and trust in the company and they certainly delivered!
Customer in Greater Manchester Posted on 17/12/2024 , work completed 17/12/2024
Boiler Service
Customer Service
Quality
Value
The whole experience with HEH has been excellent. Very professional and thorough. Would absolutely recommend.
Customer in Greater Manchester Posted on 10/10/2024 , work completed 10/10/2024
The trader replied (on 30/01/2025)
We are so pleased to hear you are happy with our service. Thank you
Reliable and reasonibly
Customer Service
Quality
Value
Been with the Company for over 20 years. Also my daughter and father now use them. Friendly helpful family firm.
Customer in Greater Manchester Posted on 19/06/2024 , work completed 19/06/2024
The trader replied (on 29/07/2024)
Thank you for continuing to be an amazing loyal customer. And thank you for recommending us.
Excellent service
Customer Service
Quality
Value
The guy who turned up for our annual service to my home was courteous and extremely professional. I had no issues with leaving him alone to complete the service. This is one of the best companies in the North West.
Customer in Greater Manchester Posted on 30/04/2025 , work completed 30/04/2025
Excellent
Customer Service
Quality
Value
HEH is a small but brilliantly run business. They are efficient it’s in the name. Good engineers who give a great service at a competitive price.
Customer in Greater Manchester Posted on 21/03/2025 , work completed 21/03/2025
The trader replied (on 15/04/2025)
Thank you for your lovely review.
Excellent service
Customer Service
Quality
Value
We've always used HEH for our boiler service, and can definitely recommend them, and on this occasion an engineer called Billy he was fantastic very polite and respectful to our property, he did the service and explained everything that he'd done plus he cleaned up before leaving. Billy is a credit to your company, and shows that they're still professionals that take pride in their work. Thanks very much and we both hope that next year we get Billy again.
Customer in Greater Manchester Posted on 15/05/2025 , work completed 14/05/2025
Super efficient repair
Customer Service
Quality
Value
I noticed my boiler was leaking around 9.00 this morning. I rang HEH and was promised someone would be with me before 12.00 noon. It is now 10.56 and my boiler is fixed. What brilliant service I cannot recommend them highly enough, well done guys you're brilliant!!!
Customer in Greater Manchester Posted on 13/06/2025 , work completed 13/06/2025
Call out to remedy fault on boiler
Customer Service
Quality
Value
We have used HEH for many years to service and maintain the boiler in our home and a property we let out. HEH are a reliable and efficient company - true to their name - if we have a problem they respond to our calls by sorting it out on the same day. Their engineers are always polite and explain the issue which they are rectifying.
Customer in Greater Manchester Posted on 03/04/2025 , work completed 03/04/2025
The trader replied (on 15/04/2025)
Thank you for your fantastic review we very much appreciate your feedback, I have shared with our engineers, Thanks again.
Excellent service
Customer Service
Quality
Value
HEH have serviced our boiler for several years and we can't fault them. We rang to say we had no heating and hot water and Billy arrived, well organised, cheerful and ready to get on with the job. He soon worked out that the pump needed replacing, and he had one on his van, meaning the job was completed straight away. He was pleasant throughout , explained what he was doing and answered all our questions.
Customer in Greater Manchester Posted on 07/04/2025 , work completed 07/04/2025
The trader replied (on 15/04/2025)
Thank you for your amazing review, we are pleased to hear you are happy with the service from Billy. Thanks again.
Survey
Customer Service
Quality
Value
I requested a survey on old pipes in the garage. Surplus pipes to be removed soon. Asked about new radiator in front room as current one about 60 years old. Got a quote which I'm happy with. Also queried gas fire in front room. I was given excellent advice by Richard, will give his recommendations serious thought and have the changes made in the summer. Thank you Richard.
Customer in Greater Manchester Posted on 07/02/2025 , work completed 06/02/2025
The trader replied (on 15/04/2025)
Your review is very much appreciated, We have passed on your kind words to Richard, We look forward to working with you again, Thank you
Boiler service
Customer Service
Quality
Value
Very professional and friendly service, arrived at the time advised and completed the work efficiently.
Customer in Greater Manchester Posted on 17/02/2025 , work completed 17/02/2025
The trader replied (on 15/04/2025)
Thank you for your review.
Excellent
Customer Service
Quality
Value
I needed pipework sorting in my garage so I could fully open the back door. Lads did a brilliant job. Very sociable, spent time talking with me about the next job I want doing. Can't fault this company. Glad I took a neighbour's advice and switched from British Gas.
Customer in Greater Manchester Posted on 06/03/2025 , work completed 06/03/2025
The trader replied (on 15/04/2025)
Thank you for your 5* review. From all at HEH.
Breath of fresh air
Customer Service
Quality
Value
I don’t normally write reviews, but I’ve made an exception for HEH. I felt compelled to write a review to show how pleased I am, from the initial contact with the company to completion, which was the installation of a new boiler and associated changes to radiators and heating controls. I’m always apprehensive about getting tradesmen in to carry out work, but with HEH I definitely selected the right company. Dylan and his team, Josh, Dave, and Richard, were brilliant. They were very polite and carried out the work as if they were doing it at their own homes. The quality of workmanship was exceptional. They left no mess, were very efficient, and kept me informed along the installation journey. I can’t praise them enough for an excellent job, well done. I would recommend HEH to anybody wishing to have central heating work carried out in their home.
Customer in Derbyshire Posted on 21/07/2025 , work completed 12/06/2025
Great work as always
Customer Service
Quality
Value
HEH services our fire and central heating every year and I'm always happy with how efficient and tidy they are. They are cheerful & professional; always clean up after themselves and explain what they've carried out during the visit. I happily recommend them.
Customer in Greater Manchester Posted on 18/06/2025 , work completed 18/06/2025
Excellent
Customer Service
Quality
Value
Rang about problem with noisy water pipes. Arrived within the hour. Gave me contact for their plumber.
Customer in Greater Manchester Posted on 23/07/2025 , work completed 23/07/2025
Boiler service
Customer Service
Quality
Value
Thank you again for your service, from sending a reminder to completing the service. Really appreciate it. Very friendly and polite young men.
Customer in Greater Manchester Posted on 24/07/2025 , work completed 24/07/2025