Endorsed by Which?

High Efficiency Heating UK Ltd

5.0

907 Reviews

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Organisations and Awards

Jul 2020
Jul 2019

About

High Efficiency Heating (UK) Ltd.
We are a local, family run business based in Ashton Under Lyne, Lancashire. All our engineers are Gas Safe registered which means they have been certificated by the official regulatory body to make sure they are competent and qualified to work safely and legally with gas related appliances in your home.
HEH are Level 2 Worcester Accredited Partners. Our engineers have received training by Worcester Bosch to install and maintain their products. Because of this partnership we are able to provide you with their industry leading parts and labor guarantee.

As a business focused on excellent customer service, quality and value, High Efficiency Heating (UK) Ltd have now received over 500 five star Which Trusted Trader reviews from which we are very proud of.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas safety testing and inspection
    • Radiators and central heating
    • Gas cooker installation
    • Gas emergencies
    • Gas cooker repair
    • Gas fire repair and servicing
    • Immersion Heaters
    • Power flushing
    • Underfloor heating
  • Plumbers

    • Unvented cylinder installation and maintenance
  • Renewable energy

    • Air source heat pumps
    • Ground source heat pumps
  • Gas installers

    • Gas Fires
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Immersion Heaters

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

5.0
907 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Call out to remedy fault on boiler
Customer Service
Quality
Value
We have used HEH for many years to service and maintain the boiler in our home and a property we let out. HEH are a reliable and efficient company - true to their name - if we have a problem they respond to our calls by sorting it out on the same day. Their engineers are always polite and explain the issue which they are rectifying.
Customer in Greater Manchester Posted on 03/04/2025 , work completed 03/04/2025
The trader replied (on 15/04/2025)
Thank you for your fantastic review we very much appreciate your feedback, I have shared with our engineers, Thanks again.
Excellent service
Customer Service
Quality
Value
HEH have serviced our boiler for several years and we can't fault them. We rang to say we had no heating and hot water and Billy arrived, well organised, cheerful and ready to get on with the job. He soon worked out that the pump needed replacing, and he had one on his van, meaning the job was completed straight away. He was pleasant throughout , explained what he was doing and answered all our questions.
Customer in Greater Manchester Posted on 07/04/2025 , work completed 07/04/2025
The trader replied (on 15/04/2025)
Thank you for your amazing review, we are pleased to hear you are happy with the service from Billy. Thanks again.
Survey
Customer Service
Quality
Value
I requested a survey on old pipes in the garage. Surplus pipes to be removed soon. Asked about new radiator in front room as current one about 60 years old. Got a quote which I'm happy with. Also queried gas fire in front room. I was given excellent advice by Richard, will give his recommendations serious thought and have the changes made in the summer. Thank you Richard.
Customer in Greater Manchester Posted on 07/02/2025 , work completed 06/02/2025
The trader replied (on 15/04/2025)
Your review is very much appreciated, We have passed on your kind words to Richard, We look forward to working with you again, Thank you
Boiler service
Customer Service
Quality
Value
Very professional and friendly service, arrived at the time advised and completed the work efficiently.
Customer in Greater Manchester Posted on 17/02/2025 , work completed 17/02/2025
The trader replied (on 15/04/2025)
Thank you for your review.
Simply the best!
Customer Service
Quality
Value
An outstanding company whose customer service is second to none, in addition to skilled and knowledgeable engineers who can be trusted to do a first class job. They really stepped up in fitting in a replacement boiler the week before Christmas as an emergency response for my elderly mum. All my dealings with the company at every point, were met with care and sensitivity. All the personnel have the same ethos and I have to say from the off I was filled with confidence and trust in the company and they certainly delivered!
Customer in Greater Manchester Posted on 17/12/2024 , work completed 17/12/2024
Excellent
Customer Service
Quality
Value
I needed pipework sorting in my garage so I could fully open the back door. Lads did a brilliant job. Very sociable, spent time talking with me about the next job I want doing. Can't fault this company. Glad I took a neighbour's advice and switched from British Gas.
Customer in Greater Manchester Posted on 06/03/2025 , work completed 06/03/2025
The trader replied (on 15/04/2025)
Thank you for your 5* review. From all at HEH.
Leaking radiator
Customer Service
Quality
Value
Unfortunately the radiator has been leaking at the thermostat valve for some time and has gone undetected and blackened wooden floor. HEH UK Ltd to the rescue. Arrived promptly and sorted within an hour. Tidy, efficient, polite and well presented. Brilliant company to have on your mobile phone list!
Customer in Cheshire East Posted on 15/10/2024 , work completed 15/10/2024
The trader replied (on 30/01/2025)
Many thanks for your 5 star review.
Boiler leak
Customer Service
Quality
Value
Called for assistance and they were able to send an engineer within 48hrs. Engineer arrived on time identified the issue quickly and provided cost. Work was completed quickly without any problems. Young man cleaned up after himself. Highly recommend this company
Customer in Greater Manchester Posted on 15/10/2024 , work completed 15/10/2024
The trader replied (on 30/01/2025)
It's amazing to hear you would highly recommend HEH thank you!!
As always excellent
Customer Service
Quality
Value
As always great service from this company, always arriving on time. HEH UK LTD are all experts at their profession and carry out their work in the most efficient manner at a fair price. Cannot praise them enough. Thank you Jeff
Customer in Greater Manchester Posted on 26/11/2024 , work completed 26/11/2024
The trader replied (on 31/01/2025)
Thank you for your kind words and taking the time to leave us a review.
Efficient
Customer Service
Quality
Value
Very quick response, came within the hour of the phone call, fixed the fault on the boiler promptly, efficient, quick and done. Superb. Never known service so good and even attended on christmas eve last year. Superb Company!
Which? Trusted Traders Consumer Posted on 10/12/2024 , work completed 06/12/2024
The trader replied (on 31/01/2025)
Thank you for taking the time to leave us this amazing review. HEH are Always happy to help.
Service
Customer Service
Quality
Value
I’ve used HEH for years and I cannot fault Andy and his team. From the first call to the office to the visit and sign-off, first class service. Wouldn’t go anywhere else. Highly recommended.
Customer in Derbyshire Posted on 10/12/2024 , work completed 10/12/2024
Boiler Service
Customer Service
Quality
Value
The whole experience with HEH has been excellent. Very professional and thorough. Would absolutely recommend.
Customer in Greater Manchester Posted on 10/10/2024 , work completed 10/10/2024
The trader replied (on 30/01/2025)
We are so pleased to hear you are happy with our service. Thank you
Always reliable
Customer Service
Quality
Value
Leaking boiler, called them yesterday and they came today as requested. We always use them to service our boiler and they were just as efficient fixing the leak. Great service at a reasonable price.
Customer in Greater Manchester Posted on 29/05/2024 , work completed 29/05/2024
The trader replied (on 29/07/2024)
Amazing review Thank you, Always here to help.
First Class
Customer Service
Quality
Value
Excellent and clean work from this company as usual. All their engineers are true professionals and are knowledgeable and very efficient. Our annual boiler and fire was serviced for a reasonable price and I have no hesitation in recommending them to future customers.
Customer in Greater Manchester Posted on 19/08/2024 , work completed 19/08/2024
The trader replied (on 30/01/2025)
All at HEH appreciate your 5 star review, Thank you.
New boiler
Customer Service
Quality
Value
Dylan and colleague were very helpful and professional when installing our new boiler. Left a clean and tidy workspace. And they went the extra mile in identifying and repairing a gas leak from our oven. We are very happy with the result.
Customer in Greater Manchester Posted on 10/09/2024 , work completed 02/09/2024
The trader replied (on 30/01/2025)
Its lovely to hear you are happy with your new boiler, I have passed on your feedback to the engineer that installed your boiler. Thank you
Brilliant response and so efficient
Customer Service
Quality
Value
These guys have excelled again. Prompt kind efficient service and so reliable. Kept updated re: time of arrival and delivery of parts. Can’t recommend them enough.
Customer in Cheshire East Posted on 21/09/2024 , work completed 21/09/2024
The trader replied (on 30/01/2025)
Thank you for taking time to leave such a lovely review.
Excellent service
Customer Service
Quality
Value
We've always used HEH for our boiler service, and can definitely recommend them, and on this occasion an engineer called Billy he was fantastic very polite and respectful to our property, he did the service and explained everything that he'd done plus he cleaned up before leaving. Billy is a credit to your company, and shows that they're still professionals that take pride in their work. Thanks very much and we both hope that next year we get Billy again.
Customer in Greater Manchester Posted on 15/05/2025 , work completed 14/05/2025