Endorsed by Which?

High Efficiency Heating UK Ltd

5.0

893 Reviews

Why you can trust this trader

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Organisations and Awards

Jul 2020
Jul 2019

About

High Efficiency Heating (UK) Ltd.
We are a local, family run business based in Ashton Under Lyne, Lancashire. All our engineers are Gas Safe registered which means they have been certificated by the official regulatory body to make sure they are competent and qualified to work safely and legally with gas related appliances in your home.
HEH are Level 2 Worcester Accredited Partners. Our engineers have received training by Worcester Bosch to install and maintain their products. Because of this partnership we are able to provide you with their industry leading parts and labor guarantee.

As a business focused on excellent customer service, quality and value, High Efficiency Heating (UK) Ltd have now received over 500 five star Which Trusted Trader reviews from which we are very proud of.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas safety testing and inspection
    • Radiators and central heating
    • Gas cooker installation
    • Gas emergencies
    • Gas cooker repair
    • Gas fire repair and servicing
    • Immersion Heaters
    • Power flushing
    • Underfloor heating
  • Plumbers

    • Unvented cylinder installation and maintenance
  • Renewable energy

    • Air source heat pumps
    • Ground source heat pumps
  • Gas installers

    • Gas Fires
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Immersion Heaters

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
893 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Completely happy
Customer Service
Quality
Value
The job was supplying and fitting a new gas fire. The work was prompt and efficient. The engineer tidied up afterwards leaving no evidence of the work apart from a nice new fire. I have always been happy with the work done by High Efficiency Heating UK over several years and would always go to them for anything I need in the future.
Gillian, Lancashire Posted on 23/05/2016 , work completed 23/05/2016
Excellent
Customer Service
Quality
Value
Good service, had them for many years at two properties. Polite, reasonably priced and attended at my convenience.
Julie, Lancashire Posted on 27/05/2016 , work completed 27/05/2016
Prompt & professional
Customer Service
Quality
Value
As usual prompt & efficient service. Would highly recommend this company.
Eddie, Cheshire Posted on 31/05/2016 , work completed 31/05/2016
Prompt & professional
Customer Service
Quality
Value
Very good service, very pleasant man who came to the house and carried out the job quickly and professionally gave us info about the boiler we didn't know!
Robert, Cheshire Posted on 02/06/2016 , work completed 02/06/2016
Brilliant Job
Customer Service
Quality
Value
HEH did an excellent job in fitting our new boiler and some new radiators. Dylan, Arron & Kyle were very pleasant and efficient and had lovely manners. They made sure they cleaned up after themselves when they had finished and the house was left nice & tidy. Everyone from the office staff to Andy, the boss, gave a very efficient service. We would recommend HEH Up Ltd.
Jennifer, Lancashire Posted on 07/06/2016 , work completed 07/06/2016
Prompt & professional
Customer Service
Quality
Value
Engineer by the name of Dave Taylor carried out the work. He was friendly, polite and knew what he was doing. A job well done and no mess left behind.
Peter, Cheshire Posted on 22/06/2016 , work completed 22/06/2016
First class job
Customer Service
Quality
Value
The workmen turned up on time (contacted me before hand to check it was still okay to come). Worked steadily and efficiently to complete the boiler change. They even fixed a leak on my gas cooker.
Ian, Lancashire Posted on 27/06/2016 , work completed 27/06/2016
Brilliant job prompt & professional, v. good
Customer Service
Quality
Value
An excellent service as always can't praise them enough. Well done High Efficiency Heating UK Ltd
Dianne, Lancashire Posted on 30/06/2016 , work completed 30/06/2016
Services with high efficiency
Customer Service
Quality
Value
Dave was prompt, very approachable, serviced my boiler very quickly as I have had no problems with it. I would recommend this firm to anyone.
Sandra, Lancashire Posted on 01/07/2016 , work completed 01/07/2016
Quick, clean, professional
Customer Service
Quality
Value
Job needed cooker stripping down to fit new part. It was done quickly and efficiently with no mess. Very friendly and pleasant man.
Marian, Cheshire Posted on 05/07/2016 , work completed 05/07/2016
Brilliant job
Customer Service
Quality
Value
A wonderful job, arrived punctually. Couldn't fault the jobs. The engineers name was Dave. He was pleasant & helpful. Will definitely carry on using this company who did an excellent job when they put in a new boiler in 2013
Patricia, Cheshire Posted on 05/07/2016 , work completed 05/07/2016
My Review
Customer Service
Quality
Value
Excellent
Francesca, Lancashire Posted on 10/07/2016 , work completed 10/07/2016
Excellent service
Customer Service
Quality
Value
They were very helpfull full of knowledge and a great service . I couldnt have asked for more a pleasure to have dealt with them
st james church Posted on 12/07/2016 , work completed 12/07/2016
Pleasant, helpful, efficient.
Customer Service
Quality
Value
Came on time, very pleasant, got on with the job. Would recommend to anyone.
Marjorie, Cheshire Posted on 13/07/2016 , work completed 13/07/2016
Central heating, boiler replaced
Customer Service
Quality
Value
Suitability and costs of replacement boiler explained thoroughly at home consultation. Boiler replaced promptly with minimal disruption. Clear instructions given on controls and after care service. Andy and his team were cheerful and professional throughout. Very pleased with new boiler.
Catherine, Lancashire Posted on 14/07/2016 , work completed 14/07/2016
Excellent job
Customer Service
Quality
Value
HEH were extremely professional and thorough from start to finish, cannot fault their work or the way they dealt with us. We had no doubts about them from the moment Andy first came to do the survey and that opinion was confirmed once they were on site. Extremely tidy, thoughtful and knowledgeable, I wouldn't hesitate to recommend them.
Paul Watkins Posted on 21/07/2016 , work completed 21/07/2016
Brilliant job from start to finish.
Customer Service
Quality
Value
Excellent and very professional job. Clean and polite tradesmen. Everything explained at completion of job. Would recommend. (Dylan & Kyle tradesmen)
John, Lancashire Posted on 27/07/2016 , work completed 27/07/2016
Excellent service from start to finish
Customer Service
Quality
Value
I have just had my new boiler fitted by HEH UK Ltd and cannot praise the team enough. Right from the start when Andy came out to quote for the boiler through to the installation yesterday by Dylan and Kyle the whole experience was professional and stress free. Dylan and Kyle arrived exactly at the time I was given and worked right through the day until completion. They were very polite, hardworking and easy to work around. They treated my property with respect and made sure all surfaces and floors were completed covered for protection. After the installation they cleaned up everything, so much so that after they left no-one would have believed I had just had a new boiler installed! I would highly recommend this company to anybody considering getting a new boiler. Their customer service is second to none. Well done to all the team. A big thank you from all my family!
Dianne Harris Posted on 27/07/2016 , work completed 27/07/2016
Prompt & professional
Customer Service
Quality
Value
Very good and very helpful.
Frank, Lancashire Posted on 29/07/2016 , work completed 29/07/2016
High Efficiency Heating Uk Ltd , carried out a first class Job
Customer Service
Quality
Value
HEH UK Ltd were recommended to me by my Gas Test Certification Engineer. The carried out a strip out of existing system and installation of new , including a new Gas supply from front to rear of house. There reaction to my request was prompt , there price very competitive, and the installation carried out quickly and efficiently, with minimum disruption to my tenant. My tenant ask that I thank the team for the work they carried out. The team cleaned up each night before leaving and were tidy in the whole of the operation. The tenant was very pleased as I was , when I inspected the installation. A great Job all round , I have no hesitation what so ever in recommending the firm. S. Bamber
S&S properties Posted on 29/07/2016 , work completed 29/07/2016
Superb service.
Customer Service
Quality
Value
From beginning to end of the installation of a new gas boiler. The work carried out was professional at every stage, and the installers were helpful in answering questions and were polite.
David, Cheshire Posted on 30/07/2016 , work completed 30/07/2016
Prompt and professional.
Customer Service
Quality
Value
Had work carried out several times, found them to be very professional and friendly. I would recommend H.E.H. to everyone. Give them a call.
Brian, Cheshire Posted on 04/08/2016 , work completed 04/08/2016
Very good
Customer Service
Quality
Value
A pleasure to have in our home.
Roy, Cheshire Posted on 04/08/2016 , work completed 04/08/2016
Fantastic.
Customer Service
Quality
Value
Dave was fantastic, prompt, clean worker, informative, pleasant and efficient. Will use again I will recommend.
Which? Trusted Traders Consumer Posted on 04/08/2016 , work completed 04/08/2016
Prompt & professional
Customer Service
Quality
Value
Job well done.
Peter, Cheshire Posted on 05/08/2016 , work completed 05/08/2016
My Review
Customer Service
Quality
Value
Prompt and professional
Reginald, Lancashire Posted on 08/08/2016 , work completed 08/08/2016
Prompt & professional
Customer Service
Quality
Value
They are always reliable and arrive on time. Their work is always satisfactory.
Brian, Cheshire Posted on 11/08/2016 , work completed 11/08/2016
Excellent job/Very efficient
Customer Service
Quality
Value
Have had HEH Ltd to replace c/h pumps and clear blockage in radiator.
Peter, Cheshire Posted on 16/08/2016 , work completed 16/08/2016
My Review
Customer Service
Quality
Value
Very professional
Christopher, Cheshire Posted on 19/08/2016 , work completed 19/08/2016
Reliable, competent and efficient
Customer Service
Quality
Value
Communication excellent. Staff competent and efficient. Easy to converse with; will explain task being undertaken. Well organised from initial quote to having protective gear for the home.
Ian, Lancashire Posted on 19/08/2016 , work completed 19/08/2016
Prompt and efficient (Good job)
Customer Service
Quality
Value
Full heating system fitted in two days complete. Awkward places on walls etc. to work. Woodword, tiling removed and refitted, also plaster work done. I would recommend it to anyone. 24th August 2016 the office suit rang to check if I was satisfied with the work. If any heater problems, contact them any time and they will deal with it.
John, Lancashire Posted on 22/08/2016 , work completed 22/08/2016
Superb Service
Customer Service
Quality
Value
We had an old (very old) back boiler that needed to be replaced with a combi boiler. Wow what can I say Aaron and Kyle worked cleanly, effectively and quickly and got the job done to the highest quality. We are over the moon with the service we received and I have no hesitation in recommending these guys to anyone. A lovely, friendly and professional service from everyone we spoke to at High Efficiency Heating from start to finish. Thank you Andy, Sharron, Aaron and Kyle.
Nicola Posted on 25/08/2016 , work completed 25/08/2016
Excellent, professional service
Customer Service
Quality
Value
High Efficiency Heating UK provided me with a 1st class service. The timeliness, consideration & professionalism were of the highest standard. The owner (Andy Baxter) showed me kindness and understanding. It was as though nothing was too much trouble and their after service care has been excellent. I cannot recommend them highly enough.
Tracy, Cheshire Posted on 26/08/2016 , work completed 26/08/2016
Prompt, professional, clean
Customer Service
Quality
Value
Prompt, pleasant & quick with the work. Very satisfactory.
Valerie, Lancashire Posted on 02/09/2016 , work completed 02/09/2016
Brilliant as always!
Customer Service
Quality
Value
Friendly contact. Clear time and date given - Option to contact if necessary. Polite, friendly workman. Superb treatment. Will always recommend without hesitation
Madge, Lancashire Posted on 06/09/2016 , work completed 06/09/2016
Top job. Good price
Customer Service
Quality
Value
Fitted new boiler in different position with minimum fuss and no mess. 2 engineers who were efficient and polite. Very pleased with all aspects of the job.
Paul, Cheshire Posted on 07/09/2016 , work completed 07/09/2016
Brilliant job
Customer Service
Quality
Value
These guys are very prompt and professional. They did a great job and would recommend to anyone who needs a boiler.
Gary, Lancashire Posted on 08/09/2016 , work completed 08/09/2016
Brilliant job
Customer Service
Quality
Value
Dave, the fitter was first class, clean, polite and explained everything to me. I would recommend this fitter to anyone and anymore work to be done, I would like to be done by him. This lad is once again first class.
Happy Customer Posted on 08/09/2016 , work completed 08/09/2016
Prompt & professional
Customer Service
Quality
Value
I found the gas engineers to be pleasant, efficient and professional. A job well done. I would recommend them.
Robert, Cheshire Posted on 14/09/2016 , work completed 14/09/2016
My Review
Customer Service
Quality
Value
Prompt, helpful, professional.
Anne, Lancashire Posted on 21/09/2016 , work completed 21/09/2016
My Review
Customer Service
Quality
Value
Brilliant job always
Barbara, Cheshire Posted on 22/09/2016 , work completed 22/09/2016
My Review
Customer Service
Quality
Value
Good job!
Roy, Lancashire Posted on 22/09/2016 , work completed 22/09/2016
Efficient & professional
Customer Service
Quality
Value
We have been using High Efficiency for over 10 years. Their service is superb from the admin team through to the engineers. The value for their yearly fee is excellent. Would use no other company.
Janet, Lancashire Posted on 22/09/2016 , work completed 22/09/2016
My Review
Customer Service
Quality
Value
Excellent services
Paul, Lancashire Posted on 23/09/2016 , work completed 23/09/2016
Excellent Service
Customer Service
Quality
Value
From the first phone call to the completed job I can't fault this company. Everybody I spoke to was professional and friendly and made me feel like a valued customer. I needed a gas fire re-fitted which involved knocking out a lot of bricks. Dave the engineer did a brilliant job, he arrived on time and explained what he was doing and answered all my questions. He was efficient and did a great job clearing up after the job was completed. I would definitely use HEH again and would highly recommend them.
Bridget Posted on 27/09/2016 , work completed 27/09/2016
Such a professional and brilliant service.
Customer Service
Quality
Value
I have recently had the pleasure of using this company to replace an old back boiler with a combi boiler and after the experience I received could not recommend them highly enough. From booking the job to completion the whole company were informative, communicative and so professional. The workmen were courteous and polite and respected my property at all times. It was a 2 day job and on the first day they left my house rubbish free and as tidy as when they found it. I would use this company again in a heartbeat.
S.Deacon Posted on 27/09/2016 , work completed 27/09/2016
Brilliant & obliging engineer
Customer Service
Quality
Value
Engineer arrived on time. He went the extra mile with servicing the gas fire and boiler. A really obliging and professional tradesman.
Alan, Cheshire Posted on 29/09/2016 , work completed 29/09/2016
Excellent service
Customer Service
Quality
Value
Boiler leak fixed promptly. Further problem diagnosed and fully explained. Action plan agreed upon and date of action given immediately. Follow up telephone call to discuss issue again and time given to re-consider options if necessary. Further work carried out as agreed. Excellent result.
Dorothy, Lancashire Posted on 03/10/2016 , work completed 03/10/2016
My Review
Customer Service
Quality
Value
Prompt and professional
Patricia, Lancashire Posted on 06/10/2016 , work completed 06/10/2016
My Review
Customer Service
Quality
Value
First annual service
John, Cheshire Posted on 10/10/2016 , work completed 10/10/2016