Endorsed by Which?

High Efficiency Heating UK Ltd

5.0

954 Reviews

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Organisations and Awards

Jul 2020
Jul 2019

About

High Efficiency Heating (UK) Ltd.
We are a local, family run business based in Ashton Under Lyne, Lancashire. All our engineers are Gas Safe registered which means they have been certificated by the official regulatory body to make sure they are competent and qualified to work safely and legally with gas related appliances in your home.
HEH are Level 2 Worcester Accredited Partners. Our engineers have received training by Worcester Bosch to install and maintain their products. Because of this partnership we are able to provide you with their industry leading parts and labor guarantee.

As a business focused on excellent customer service, quality and value, High Efficiency Heating (UK) Ltd have now received over 500 five star Which Trusted Trader reviews from which we are very proud of.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas safety testing and inspection
    • Radiators and central heating
    • Gas cooker installation
    • Gas emergencies
    • Gas cooker repair
    • Gas fire repair and servicing
    • Immersion Heaters
    • Power flushing
    • Underfloor heating
  • Plumbers

    • Unvented cylinder installation and maintenance
  • Renewable energy

    • Air source heat pumps
    • Ground source heat pumps
  • Gas installers

    • Gas Fires
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Immersion Heaters

Customer reviews

Why you can trust these reviews

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5.0
954 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Brilliant Service
Customer Service
Quality
Value
I requested a call out and Richard came to sort my thermostat out. It was a problem easily resolved using his expert knowledge.
Customer in Greater Manchester Posted on 17/10/2025 , work completed 17/10/2025
The trader replied (on 11/11/2025)
Thank you for your review! We’re glad Richard was able to resolve your thermostat issue quickly and get everything working again. Thanks for choosing HEH!
Fantastic service
Customer Service
Quality
Value
I called HEH around 10.30 this morning because of two leaking radiators. About an hour later an engineer turned up to repair them. Fantastic time scale. The engineer was extremely polite and efficient and was totally respectful of my property. Even though he had to go out to his van several times. He put shoe covers on each time he returned. I have used this company for many years and always find their service second to none. I would never have any hesitation is recommending them to anyone.
Customer in Greater Manchester Posted on 27/10/2025 , work completed 27/10/2025
The trader replied (on 11/11/2025)
Thank you for your lovely review and for being a loyal customer! We’re so pleased our engineer could attend quickly and provide the service you expect from us. Your recommendation means a lot to all at HEH
Efficient Service as Usual!
Customer Service
Quality
Value
We book our annual boiler service with HEH. Always handled efficiently by the office staff. Engineers are friendly and take the time to explain if there are any problems. Great service as usual.
Customer in Greater Manchester Posted on 27/10/2025 , work completed 27/10/2025
The trader replied (on 11/11/2025)
Thank you for your kind review! We’re glad to hear you’re happy with our service year after year. Your feedback means a lot to us!
Leaking boiler
Customer Service
Quality
Value
1st class service again from first call to job completion. Called HEH at 9am this morning to report a leak from our boiler and was given a two hr time frame for the engineer to attend. Also received a text message 10 minutes before the engineer arrived. Part replaced and boiler repaired by 12! Polite, efficient engineer who identified the problem immediately. No waiting for parts as he had them available and no mess. Price for the job brilliant. We would have paid the same just as a call out charge with other providers. We have also used HEH for our annual boiler service for years now and have never had a better service.
Customer in Greater Manchester Posted on 29/10/2025 , work completed 29/10/2025
The trader replied (on 11/11/2025)
Thank you for your fantastic review! We’re so pleased we could get your boiler sorted quickly and that you’re happy with both the service and value. We really appreciate your continued trust and loyalty over the years! Thank you
Boiler Service
Customer Service
Quality
Value
First time I used HEH for our boiler service. I walked into their office inquired about service. We agreed a date for service. Staff efficiently booked engineer appointment. On the day Engineer sent me a text half an hour before he due to come. Bren was very polite and pleasant. He explained about what kind of service he was going to do. He carried out the job very efficiently. Excellent. I would highly recommend HEH to anyone.
Customer in Greater Manchester Posted on 29/10/2025 , work completed 29/10/2025
The trader replied (on 11/11/2025)
Thank you for your kind review! We’re delighted your first experience with us went so smoothly and that our engineer provided a polite and efficient service. Your recommendation means a lot to the whole team!
Excellent service
Customer Service
Quality
Value
Excellent service from HEH. The engineer arrived on schedule following a text message. He was very polite and efficient. Carried out the service of both the fire and boiler and kept me informed throughout. Thank you
Customer in Greater Manchester Posted on 06/11/2025 , work completed 06/11/2025
The trader replied (on 11/11/2025)
Thank you for your kind words! We’re glad our engineer could provide polite, efficient service and keep you informed throughout. Your feedback is much appreciated!
Brilliant warm air service
Customer Service
Quality
Value
Absolutely brilliant Very helpful engineer Hope to use regularly in the future Contact with office good and kept informed of engineer’s arrival time Would highly recommend to anyone particularly those with older heating systems
Customer in Greater Manchester Posted on 06/11/2025 , work completed 06/11/2025
The trader replied (on 11/11/2025)
Thank you for your fantastic review! We’re thrilled to hear our engineer and office team provided helpful, timely service. Your recommendation means a lot, and we look forward to assisting you again in the future.
Excellent as ever
Customer Service
Quality
Value
Phoned HEH with possible boiler issue. Came promptly and calmly explained the potential issue and solution, which could be intermittent. As ever a professional service from a trusted company. I would recommend them.
Customer in Greater Manchester Posted on 07/11/2025 , work completed 07/11/2025
The trader replied (on 11/11/2025)
Thank you for your kind words! We’re glad we could provide a prompt and professional service, and we really appreciate your recommendation. Amazing 5 star review thank you.
Clean courteous and tidy
Customer Service
Quality
Value
Bryn came to service our boiler on 31st October. He arrived within the time slot and was very polite. He was very respectful of the property and took time to place shoe protection on his shoes. He carried out the work without fuss and left our property in a very clean and tidy manner. A great ambassador for this company. I can highly recommend High Efficiency Heating UK to anyone. They are an excellent and reputable company.
Customer in Greater Manchester Posted on 11/11/2025 , work completed 31/10/2025
The trader replied (on 11/12/2025)
Thank you so much for your wonderful review! We’re delighted to hear that Bryn provided a polite, tidy, and professional service during your boiler appointment. We truly appreciate your kind words and your recommendation of High Efficiency Heating UK. It means a great deal to our team. If you ever need anything in the future, we’re always here to help. Thank you again for choosing us!
Great Service
Customer Service
Quality
Value
We’ve had our heating system installed and serviced by High Efficiency Heating since 2011. Never had any problems whatsoever, the efficiency and service over the years is superb, it’s reassuring to have a company dedicated to customer care and service. We highly recommend.
Customer in Derbyshire Posted on 12/11/2025 , work completed 12/11/2025
The trader replied (on 11/12/2025)
Thank you so much for sticking with us since 2011! We really appreciate your loyalty. It’s great to hear your heating system has been running smoothly and that our team has been able to look after you over the years. Your recommendation means a lot. If you ever need anything, you know where we are! Thanks again from all of us at High Efficiency Heating UK.
Great company
Customer Service
Quality
Value
Came to do annual service, usual excellent and efficient service. Used this company for the past 6 years, wouldn’t go anywhere else. Highest recommendation
Customer in Greater Manchester Posted on 14/11/2025 , work completed 14/11/2025
The trader replied (on 11/12/2025)
Thanks so much for your lovely review! It means a lot that you’ve trusted us for the past 6 years and wouldn’t go anywhere else. Your recommendation is hugely appreciated. Many Thanks from all at HEH.
Great service
Customer Service
Quality
Value
I have used this company before today I had my boiler serviced they are prompt and all the workers are professional. They arrive on time and are always respectful of my property. The work is completed to a high standard and the worker always keeps me updated whilst completing the work. I would always use this company as I feel I can trust the workmen and the work they are completing
Customer in Greater Manchester Posted on 20/11/2025 , work completed 20/11/2025
The trader replied (on 11/12/2025)
Thank you so much for your lovely review! We’re really glad to hear you’ve had consistently good experiences with us. It’s great to know our team arrives on time, keeps you updated, and treats your home with respect — that’s exactly what we aim for. We really appreciate your trust and continued support. If you ever need anything, we’re always here to help!
On time, great communication
Customer Service
Quality
Value
Super service as always. Keep you in the loop and engineer does a great job. Pleasant & friendly engineer
Customer in West Yorkshire Posted on 03/12/2025 , work completed 03/12/2025
The trader replied (on 11/12/2025)
Thanks so much for your lovely review! We’re really happy to hear you had another great experience with us. Keeping you updated and making sure the job’s done properly is always our priority, and it’s great to know the engineer came across as pleasant and friendly too. We really appreciate your support — anytime you need us, we’re here!
Boiler Service
Customer Service
Quality
Value
Work completed today very efficiently, great communication by the company to alert us to the arrival of their engineer. Very pleasant and extremely helpful and polite, the work was done very quickly and all explanations were clear and concise. All in all a very thorough service provided. Excellent service and I would highly recommend this company. Thank you.
Customer in Greater Manchester Posted on 09/12/2025 , work completed 09/12/2025
The trader replied (on 11/12/2025)
Thank you so much for your lovely review! We’re really glad to hear everything went smoothly with your boiler service. We really appreciate your recommendation — it means a lot. Thanks again for choosing us, and if you need anything in the future, we’re always here to help!