High Efficiency Heating UK Ltd

HEH installed our boiler 6 years ago and have serviced it since then. We had a problem with the pressure dropping, they were able to come out at a time suitable for us and within a few days of us calling them. The engineer was friendly, polite and professional. He gave us advice on the current job and also on work we have planned in the coming months. He left everything spotless as well. We’ve always been very happy with HEH, we feel we are in safe hands, thanks.

Having had issues with another gas engineer they were quick, efficient and good value. They were very pleasant and got on with the job without any fuss. Very clean and tidy afterwards and gave me some great tips on maintaining my system. Would thoroughly recommend them.

We have our annual boiler service conducted by a professional engineer. All the employees at HEH are extremely helpful and conscientious in every aspect no matter how big or small the job.

Engineer arrived as scheduled Service done quickly and very efficiently and cleanly Full marks job, well done.

Used HEH to install the boiler about 3 years ago, the install was excellent as well actually. Have annual boiler check by HEH which has been excellent every time. Great company, great staff.

My boiler was serviced this morning by C. Rogers of HEH. He was polite, well presented and did a excellent job, explained everything. Very pleased. I have had dealings with HEH before and have always been very confident of all their engineers who have arrived. I would certainly recommend them.

Reliable, informative and always well priced. I have been using Andy and the team for a number of years for both personal and landlord gas servicing as well as a home boiler replacement. The team are always helpful and informative and the administration team will always look for the earliest appointment to suit you, sending reminders when services are required. The work the team have delivered has always been first class and competitively priced - highly recommended.

Reliable, informative and always well priced. I have been using Andy and the team for a number of years for both personal and landlord gas servicing as well as a home boiler replacement. The team are always helpful and informative and the administration team will always look for the earliest appointment to suit you, sending reminders when services are required. The work the team have delivered has always been first class and competitively priced - highly recommended.

Thanks again HEH for a rapid response to my ageing boiler, always an efficient and friendly service for the last 15 years since installation

I cannot speak highly enough of High Efficiency Heating. I had been left in the lurch by a builder who walked off the job and left me with no heating in my new build house, despite having been paid for it. HEH was recommended to me by a friend, and after the owner, Andy Baxter himself came out to look at the problem I had been left with, I promptly received a written quote, and a time frame to finish the work. The job was far from straightforward as some pipework had already been installed incorrectly by the builder. When HEH came to pressurize the system to test it, there were leaks all over the place, where the builder had not fitted the joints properly. As a result, the plasterboard ceilings were ruined, and had to be taken down to find, and then access the leaking joints. HEH fixed all the leaks, and got my heating system working, so that I could at least move in. Since the initial work, whenever i've needed advice on operating the heating controls, their Technical Manager Richard Perrins has called round and helped me out every time - not once has it been too much trouble for him. High Efficiency have shown how a proper company operates - the level of aftercare and customer service I've received, has been outstanding, and a real breath of fresh air. If you want your heating system fitted professionally, by people who take pride in their work, then look no further than High Efficiency Heating of Ashton.

We have been customers of HEH for many years. Andy and his team of engineers are always professional, courteous and helpful. We had an unforeseen problem with our boiler over New Year and Andy personally made sure it was resolved as quickly as possible despite the company technically being closed for the holiday period. He maintained contact with us and ensured the work was completed at the earliest opportunity. He genuinely cares about his customers and clearly strives to provide an excellent level of customer care. His engineers were, as always, prompt, polite and professional. I am happy to recommend High Efficiency Heating unreservedly.

The company fitted a new boiler and flushed the system. Very professional service from Richard who came to give a quote to the guys who fitted the boiler. I was notified by text that they were on their way and they arrived at the time they said they would. Very happy with service and would recommend.

High Efficiency Heating has conducted the annual service on my Worcester Bosch boiler for the last three years. They send a text and a letter to remind you that the service is due, prompting you to arrange an engineer visit. Once arranged, they send a confirmation text with the agreed date and time: on the day, they send a text ahead of the engineer’s arrival, with the option to rearrange, in case circumstances have changed. The visiting engineers are friendly, whilst getting on with the job, and always leave with a “any problems, give us a call”. They live up to their name; efficient and friendly with excellent pre and post-visit communications.

We contacted HEH as our boiler had broken. They came out with a couple of hours of calling them and advised we needed a new boiler. The boss of the company came out to give us a quote and today we had our boiler fitted. The two lads that did the work were professional and efficient. I was very impressed that they cleaned up and hoovered after them. They've done a fantastic job and we will be using them again in the future. Highly recommended. Thank you.

The engineers are always on time, they send you a text when they are near. Always friendly and explained exactly what the issue is and options to fix in a manner I could understand, we had radiators that had stopped working and needed some repiping. Really happy with the service thank you.

I highly recommend this company, they've just completed some work for us to a high standard. They were polite, friendly and professional.

The two engineeers who came to do the job arrived spot on 3.00pm when the window was 3.00 pm to 5.0pm. They never wasted any time, got on with the job in a very professional way. They were very polite and explained explained they had done. The price was the price given to me upon booking the appointment. On top of all that they kept the working area very clean, leaving no mess at all. This is the first time I have used Heh UK Ltd and will use them again next year. Well done and recomended.

The service was completed in a clean efficient manner. No problems were found and the engineer explained what checks had been done and all was OK. The engineer was fully compliant with Covid-19 protection, which is reassuring at this time of uncertainty. As always well done HEH.

We contacted Andy on Monday and he came the same day to give us a quote. He said he would follow up within the hour with emails outlining the various options open to us. He did exactly that getting back within 45 minutes with a variety of quotes. He said his team would arrive on Saturday between 8-9 and they arrived at 8.05! Fantastic. The team were friendly and hard-working and had installed a new boiler by half-past two including putting in new pipes outside for the gas. We were really impressed and the service is outstanding, for example making it clear if there was anything we did not understand the controls to just ring them. In addition, they cleared up after themselves and took pride in the work they did. I would unreservedly recommend to anyone. Thank you.

Andy visited and assessed numerous boilers for us at different locations, sent a report on the same day and completed the works necessary to avoid costly condensate pipe freezing issues before winter comes. The text messaging service was really helpful as it is a handy reminder of the appointments. Five star service, would highly recommend.

Very professional company Gave fully explained quote Fitter arrived on time did exellent job Very clean neat installation of new boiler Cant praise them enough and aftersales to match Well don HEH Would recomend to anyone Many thanks

Upstairs radiators fitted. Received text that engineer was on his way. Arrived promptly despite the snow. Job completed to the highest standard (as always). Boiler also serviced. I can't recommend them highly enough. Wouldn't go anywhere else.

I have used high efficiency heating for a many years, they are professional, honest and reliable, i have had occasions where ive had to call Andy on a saturday evening or a sunday morning and his response is always the same, he, says its no trouble im here to help at anytime, he never makes you feel like its an inconvience to contact him at these times, he is always there when i need him on those cold days when my heating breaks down. Always good quality work and a friendly service from all the staff including the girls in the office. Please dont hesitate to use this company, they will not let you down.

I called HEH Friday morning, they were with us by 9am Saturday as promised. Helped us out, came up with a plan of action. Job done. Very impressed.

Very pleased with the fast and efficient service provided. Quote and installation done within a week. Very helpful friendly,and knowledgeable nothing was too much trouble, and left the house clean no mess. Would definitely recommend.

Once again Gareth did an excellent job on the annual service of my gas boiler, he found that there was a problem with the circuit board which had worried me for a while and advised me of how to cope with the problem so that I would not have to spend money unnecessarily on remedial work. This has saved me a lot of money. Should the problem become serious, I would certainly have Gareth back to do the work.

HEH have just installed our new Worcester boiler fitted. We received a text to say the Engineer was on his way and he arrived soon after. David and Harry did a great Job and nothing was too much trouble. They were clean and tidy. I would definitely recommend the company. Friendly office staff as well. Thank you

Rang at 12:45am, engineers called round 20 mins later and fixed my combi boiler. Excellent friendly service!

After having no heating or hot water I rang heh who sent a engineer out and tried to get it going he called another engineer who turned up within 15 minutes and found the problem being the pump. I always use heh and highly recommend this company no rip off fees and no adding parts you don’t need truly honest company.

These guys know what they're doing and take great care to protect furnishings and carpets etc. They were all very friendly and helpful which makes for a much easier experience. I wouldn't hesitate to recommend HEH to anyone who needs any kind of central heating work.

We have used this company for a number of large and small jobs over the years and the service is consistently excellent. No job is too small and the site is always left clean and tidy. Highly recommend.

I had a kitchen heater which was broken and wouldn't spark. The engineer who came, C Rogers, was polite and efficient. He explained all the job to me and even, even though the heater has been condemned, arranged for a replacement to be sorted for me as soon as possible. I wouldn't hesitate to use them again for my boiler and gas fire servicing.

I have used this company for years and wouldn’t use any other. They are reliable and trustworthy and give fantastic service. They put our central heating system in and have serviced it every year since I trust them totally. There has never been any problems with any of the work they have done as they do it to such a high standard