High Efficiency Heating UK Ltd

I have used this firm for all my plumbing and heating needs. I had my boiler installed 9 years ago and today it was serviced for the 8th time. I get a letter informing me that I am due the annual service,and on the day of the service I get a text message telling me the engineer is on his way and the name of the engineer. The service was thorough and carried out to a high standard ,with helpful advice delivered in a pleasant friendly manner. There is always a prompt response to phone calls if you have an emergency, and I feel that as it is a local family firm you get the best.

From my initial contact with Sharron I received professional, friendly service. Andy visited my home I explained to him what I work I required, Andy surveyed my current system and then explained clearly what options were available to me, and quoted a clear and competitive price and timescale for the work to be carried out. On the day the work was carried out Ross the Engineer arrived promptly and worked tirelessly through the day. Ross was polite, professional and works to a meticulous standard. My new boiler and associated pipework is Top class, Ross has produced a work of art!. It was a pleasure to allow HEH into my home to carry out this work. I will definitely use them again and wholeheartedly recommend them. Thank you to all at HEH.

I rang Sharron to find out about getting my old boiler replaced and Andy was here on the dot two days later. After telling him my plans, he gave me a quote for a cost effective Worcester boiler. He didn't give me the hard sell or try to get me to buy add ons. We agreed on the price and the job booked within 30 minutes of him arriving. He promised to get an engineer out as soon as he could because I was a priority case, but I told that it was ok and that I could wait a few more weeks. Later on that morning, Sharron rang back and gave me a date for a week later. Ross arrived this morning at 8am and left at 2.45pm. He was friendly, polite, tidy and very professional. He spent time explaining how to use the new boiler and thermostat and cleared up all his mess. The old boiler was taken away and I wouldn't know anyone had been here. An hour after Ross had left, Sharron called to check I was happy with the work and as ever - completely satisfied. Andy and Sharron have created a really fantastic company, I've had to use their services many times over the last ten years and on little jobs, they've never charged me. It's little things like this that makes you want to use them again and again. I trust them implicitly, they're often doing jobs for my mum and I never worry that she's being ripped off. All the engineers that come to my house are a credit to HEH - don't bother using anyone else, you just won't get this level of service or value for money. Thank you.

I contacted this company about a boiler replacement because they are listed on Which Trusted Traders and have excellent reviews. I wasn't disappointed. The survey was done within a couple of days and the work carried out within a couple of weeks, all done in a day with no mess left behind and at a fair up front price with no hard sell. Aaron who carried out the work did a very good job and tidied up all the pipe work so it all looks very neat now. The replacement boiler is excellent, even in the current cold weather I've been able to reduce the time the central heating needs to be on because the house is so warm. I have no hesitation recommending this company and I will use them again in the future.

Heh was recommended by my usual plumber who has retired. I was very impressed by the service on offer. Gareth Taylor arrived when promised and was extremely knowledgeable and efficient. Really happy to have discovered heh and will certainly use them in future. I have been telling friends about my experience as service and integrity these days is in short supply David, Delph, Saddleworth

We desperately needed a new boiler fitting at short notice, I was panicking as our boiler was on the blink and was worried I couldn't get it fitted before Christmas. I contacted Andy @ HEH who called and got everything arranged and assured me it would be done before Christmas. It was done on Saturday and the lads fitting it were brilliant. Were very efficient, polite and cleaned up as well. We would recommend them to anyone. Really pleased with the service and the new boiler is amazing. Thank you so much

A Bank Holiday is not a good time for the central heating to pack up but HEHUK responded promptly to the call out, despite a lot of other 'priority jobs that they had to deal with that day, They identified the fault and fixed the problem. A great family firm who do jobs to a high standard and always charge a fair price for the job

HEH was recommended to me by a family member. Andy went through all the options for our new boiler. It was fitted by Aaron and Ross. They were very efficient, kept me informed throughout the day about how it was going and explained how to operate it. Would definitely recommend.

We have been one of Andy Baxter's customers for 26 years and can't recommend HEH highly enough. Gareth, one of the service engineers came to service our heating and fire yesterday and did a thoroughly good job. I thought our fire needed replacing as it is quite old and was extremely inefficient but I was wrong! Gareth worked his magic and like a phoenix rising from the ashes, it's as good as new. They could have easily made more money by telling me it needed replacing and I would have been none the wiser, but this is an honest Company.

Great service from the initial survey and quote by Andy right through to the installation by Aaron and Kyle. Professional and quick service. Kept fully informed at all times and the installation was performed with minimum disruption and no mess. After installation we were given a thorough explanation of the system and how to use it as well as a walkthrough of the service pack and details of how to contact the company in the event of any questions, queries or problems. Highly recommended.