Endorsed by Which?

High Efficiency Heating UK Ltd

5.0

893 Reviews

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Organisations and Awards

Jul 2020
Jul 2019

About

High Efficiency Heating (UK) Ltd.
We are a local, family run business based in Ashton Under Lyne, Lancashire. All our engineers are Gas Safe registered which means they have been certificated by the official regulatory body to make sure they are competent and qualified to work safely and legally with gas related appliances in your home.
HEH are Level 2 Worcester Accredited Partners. Our engineers have received training by Worcester Bosch to install and maintain their products. Because of this partnership we are able to provide you with their industry leading parts and labor guarantee.

As a business focused on excellent customer service, quality and value, High Efficiency Heating (UK) Ltd have now received over 500 five star Which Trusted Trader reviews from which we are very proud of.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas safety testing and inspection
    • Radiators and central heating
    • Gas cooker installation
    • Gas emergencies
    • Gas cooker repair
    • Gas fire repair and servicing
    • Immersion Heaters
    • Power flushing
    • Underfloor heating
  • Plumbers

    • Unvented cylinder installation and maintenance
  • Renewable energy

    • Air source heat pumps
    • Ground source heat pumps
  • Gas installers

    • Gas Fires
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Immersion Heaters

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
893 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Great job fitting new boiler
Customer Service
Quality
Value
Aaron and Andrew were great, they had done most of the boiler replacement by lunchtime so the heating could come on again. Fully cleaned up afterwards and explained how new boiler worked. Would recommend.
Paul, Lancashire Posted on 11/02/2017 , work completed 11/02/2017
The trader replied (on 06/06/2017)
Thank you for your kid words :)
Excellent Service
Customer Service
Quality
Value
It was a pleasure to have Dylan, Aaron and Kyle in my home, great lads, very friendly and made me feel at ease whilst the work was being carried out. They definitely went above and beyond which was much appreciated. I will definitely use them again and would highly recommend.
Jess Bailey Posted on 12/02/2017 , work completed 12/02/2017
The trader replied (on 06/06/2017)
Thank you for your review jess, we are pleased to hear you were happy with out service :)
Professional job.
Customer Service
Quality
Value
Boiler service, very helpful and professional.
Lesley, Cheshire Posted on 16/02/2017 , work completed 16/02/2017
The trader replied (on 06/06/2017)
Thank you
Excellent Work and Service
Customer Service
Quality
Value
Very efficient from start to finish, great customer service and excellent quality for value. Highly skilled and very polite and enthusiastic. Would certainly recommend this company to anybody. Left no mess at all and extremely efficient workmanship. Very impressed with overall service
Karen65 Posted on 22/02/2017 , work completed 22/02/2017
The trader replied (on 06/06/2017)
Hi Karen, Thank you for your review us at H.E.H really appreciate your kind words :)
Brilliant job
Customer Service
Quality
Value
Outstanding workman. Neat and tidy - thoroughly cleaning up after. Worked in difficult circumstances - Storm Doris affecting garage boiler installation. has worked here before also excellent. Can't recommend him any higher.
Derek, Cheshire Posted on 23/02/2017 , work completed 23/02/2017
The trader replied (on 06/06/2017)
Thank you for your kind review :)
I recommended these guys to my 82 year old Dad!
Customer Service
Quality
Value
We were so happy with HEH when they did our boiler & full central heating system replacement, we recommended them to my 82 year old Dad. They more than pulled the stops out for him to make sure his radiators were replaced and working within the day! Great bunch of lads, polite, efficient, professional and they do a great job! Thank you HEH !!
Shelley Posted on 24/02/2017 , work completed 24/02/2017
The trader replied (on 06/06/2017)
Hi Shelley, Thank you so much for your kind words, We are really pleased your dad was happy with out service :)
1st class service.
Customer Service
Quality
Value
Engineer arrived on time and carried out the service work on boiler, cleaning filter etc. and re-set gas reading as required. He also explained everything to me in layman's terms, so I could understand.
Raymond, Lancashire Posted on 27/02/2017 , work completed 27/02/2017
The trader replied (on 06/06/2017)
Thank you for your review Raymond :)
Professional and trustworthy
Customer Service
Quality
Value
Leaking CH Boiler which also due a service, problem diagnosed. Spare obtained and work finished same day. Regular contact in progress. Pleasant, thorough workmen. Strongly recommend.
Thomas, Lancashire Posted on 28/02/2017 , work completed 28/02/2017
The trader replied (on 06/06/2017)
Thank you :)
Prompt, efficient and effective.
Customer Service
Quality
Value
Attended promptly. Located problem, which was not straightforward, and dealt with it effectively.
John Guy, Derbyshire Posted on 01/03/2017 , work completed 01/03/2017
The trader replied (on 06/06/2017)
Thank you :)
My review
Customer Service
Quality
Value
Prompt - very good job & workmen.
Margaret, Cheshire Posted on 07/03/2017 , work completed 07/03/2017
The trader replied (on 06/06/2017)
Thank you Margaret :)
HEHUK
Customer Service
Quality
Value
I can personally recommend HEH having used them for many years , They are reliable trustworthy clean prompt,always good advice on system management, and Andy Baxter is Top Man .
Michael80 Posted on 07/03/2017 , work completed 07/03/2017
The trader replied (on 06/06/2017)
Hi Michael thank you very much for your review :)
My review
Customer Service
Quality
Value
Excellent work & efficiency.
Geoffrey, Derbyshire Posted on 10/03/2017 , work completed 10/03/2017
The trader replied (on 06/06/2017)
Thank you :)
Great job, very professional
Customer Service
Quality
Value
Dealt with High Efficiency Heating for several years, always prompt, professional and excellent work carried out. Nothing is a problem for Andy and his first rate team of engineers.
Keith, Lancashire Posted on 10/03/2017 , work completed 10/03/2017
The trader replied (on 06/06/2017)
Hi Keith, thank you for you kind review :)
Central heating
Customer Service
Quality
Value
HEH came and fitted a new Worcester Bosch boiler last March. Prior to the fitting they came and looked at our existing system, discussed what we needed & created a written quote there and then. I didn't feel under any pressure during the discussion. I also liked the fact that the quote meant there would be no extras when they came to fit - everything was included. On the day they were professional, organised, and efficient. Everything was done in time and with no fuss. They cleaned up very well and left everything tidy. The service is due at the start of April and we've already spoken with them about this. They're not cheap but you get what you pay for, and in this case I'd say you're paying for high quality work. Spot on all round.
shaunbern2001 Posted on 11/03/2017 , work completed 11/03/2017
The trader replied (on 06/06/2017)
thank you for your review, We are very pleased to hear you were happy with our service from start to finish :)
Prompt & professional
Customer Service
Quality
Value
Excellent job would highly recommend this company.
Brian, Cheshire Posted on 20/03/2017 , work completed 20/03/2017
The trader replied (on 06/06/2017)
Thank you
Brilliant job and prompt, efficient
Customer Service
Quality
Value
I am a mature woman, and like many of my friends, despair of ever finding a tradesperson who turns up, doesn't raise the estimate by hundreds of pounds, insists the job is more difficult or whose manner is surly. What an absolutely amazing surprise when a friend (as above) told me about H.E.H - I had given up having work done on the house but did need to have my boiler serviced. I telephoned H.E.H and was spoken to with respect, I was given a reasonable price which was confirmed by text. On the day agreed, the engineer - Mr G Taylor, texted to advise he was on the way. Mr G Taylor was cheerful, professional and so helpful - in fact I was actually happy to pay him! I whole heartedly recommend H.E.H.
Lyn, Cheshire Posted on 22/03/2017 , work completed 22/03/2017
The trader replied (on 06/06/2017)
Hi Lyn, thank you for your review, your kind words mean a lot to us and we are grateful you were happy with our service from start to finish :)
Professional and friendly
Customer Service
Quality
Value
Rang before arriving to check okay to call. Got straight on with the job. Took about the amount of time anticipated. Certified the job was done and gave receipt for payment. Was professional and friendly. Would recommend.
Iris, Lancashire Posted on 22/03/2017 , work completed 22/03/2017
The trader replied (on 06/06/2017)
Thank you :)
Brilliant job
Customer Service
Quality
Value
I had a text message saying the engineer was on his way. I had been given a time between 8.00AM & 9.00AM & he arrived about 8.15AM. He did an excellent job & was very clean & tidy. He replaced parts that had worn away & was courteous.
Kevin, Lancashire Posted on 29/03/2017 , work completed 29/03/2017
The trader replied (on 06/06/2017)
Thank you for your review it means a lot to us at H.E.H
Great job
Customer Service
Quality
Value
Aaron & Andy did a brilliant professional job with minimum mess and they were quick and efficient. They were very polite and friendly and also extra patient in explaining the workings of the thermostat, even drawing me a diagram to help. Very happy!
Justine, Lancashire Posted on 31/03/2017 , work completed 31/03/2017
The trader replied (on 06/06/2017)
Thank you we are really pleased you were happy with our service :)
Professional job by a courteous crew
Customer Service
Quality
Value
A great job done by a skilled group of gas fitters and engineers. Recommended to me by a friend, it was quick and easy to set up a visit for a quote and to book the job in. Aaron, Andy and Kyle did a quality job and were polite and professional throughout.
Laszlo, Lancashire Posted on 12/04/2017 , work completed 12/04/2017
The trader replied (on 06/06/2017)
Thank you for your kind words :)
Boiler Installation
Customer Service
Quality
Value
Boiler installed today (12/4/17) very pleased with installation, workmen were thorough and tidy. I would recommend this company. Michael. A-u-l
Michael Posted on 13/04/2017 , work completed 13/04/2017
The trader replied (on 06/06/2017)
Thank you very much for your review we are pleased you were happy with our service :)
Excellent service
Customer Service
Quality
Value
Very impressed with quality of service. Aaron and Kyle were very helpful and friendly. Job was completed on time and afterwards guys cleaned up all the mess. Highly recommended company.
Malgorzata, Lancashire Posted on 18/04/2017 , work completed 18/04/2017
Brilliant job
Customer Service
Quality
Value
The two workers Dylan & Dave arrived promptly. Undertook the work to a high standard. They were very friendly hardworking and knowledgeable.
Jane, Lancashire Posted on 26/04/2017 , work completed 26/04/2017
The trader replied (on 06/06/2017)
Thank you kindly for your review we really appreciate it :)
Highly delighted
Customer Service
Quality
Value
Prompt. Efficient. Competent. Felt completely sure about the standard of work. And I was not wrong. The difference his work has made to the working of our gas fire has to be seen. Have absolutely no hesitation in recommending him and the company he works for.
Finita, Lancashire Posted on 27/04/2017 , work completed 27/04/2017
The trader replied (on 05/06/2017)
Thank You :)
Fantastic work
Customer Service
Quality
Value
Super fast efficient and professional. Very friendly and helpful tradesmen. Big job undertaken with minimal disruption. First class service.
Andrew, Lancashire Posted on 28/04/2017 , work completed 28/04/2017
The trader replied (on 05/06/2017)
Thank You for your review :)
A great company
Customer Service
Quality
Value
My boiler broke down on bank holiday Monday they still came out and fixed it great job and a nice guy! Thank you.
Leanne Posted on 01/05/2017 , work completed 01/05/2017
The trader replied (on 05/06/2017)
Thank You for your review :)
Heating system replacement
Customer Service
Quality
Value
I was hopeful that the contractor, High Efficiency Heating UK Ltd, might be able to carry out the work needed because they had been recommended to me by friends ( I am now 83 and live alone, my husband having died last year) My concerns included: a) would they work within the costs quoted; b) would they complete the job in good time; c) would the house be left in a mess. I need not have worried. The lads who carried out the job were clearly on top of their profession. From the word go, they listened to my concerns and told me what was going to happen. True to their word in every respect they did a super job with old-fashioned courtesy and professionalism. What impressed me most was the smoothness with which the work was carried out - I hardly noticed they were there. My energy usage has, as promised, already shown a marked decline in costs and, all in all, I am extremely pleased that I listened to friends and followed their recommendation. This review is given in the same spirit: if you need work done on your central heating equipment, you really could not put your faith in a better firm than High Efficiency Heating.
Florence Pritchard Posted on 02/05/2017 , work completed 02/05/2017
The trader replied (on 05/06/2017)
Hi Florence. Thank You so much for your kind words. We are delighted that you were happy with our services. :)
Very satisfied customer.
Customer Service
Quality
Value
Quick, efficient and friendly. Thanks Aaron and Andrew for a great job, and for cleaning up afterwards. I'd definitely recommend this company.
Lorraine, Cheshire Posted on 03/05/2017 , work completed 03/05/2017
The trader replied (on 04/07/2017)
Thank you for your kind review
A good, efficient team
Customer Service
Quality
Value
The installation was done over 2 days & the team worked well & tidied up quite well afterwards. The boiler & radiators are working efficiently. A good job! A member of the team. Came on the 3rd day - just to check ok.
Marion, Cheshire Posted on 04/05/2017 , work completed 04/05/2017
The trader replied (on 05/06/2017)
Thank You for your review it means a lot to us that you were happy with our service :)
Prompt, Brilliant service.
Customer Service
Quality
Value
Very friendly. Prompt and carried out service to high standard.
Jenny, Lancashire Posted on 05/05/2017 , work completed 05/05/2017
The trader replied (on 05/06/2017)
Thank You :)
Boiler move from 1st Floor to Ground Floor
Customer Service
Quality
Value
From the beginning Andy Baxter was very professional when came for the first survey for the quote, After which I had more questions, which Andy Baxter come around for a second time to clarify and answer all questions I had, which found the main gas pipe route (showing his years of experience), so lowering the overall price!. As I needed to move the Boiler from 1st floor to ground floor, as we did not know where the main gas pipe routed in the house. In term of the install two days, it was done by Aaron and Andy O, who were very professional, polite, understanding and very experienced! Actually during the install Aaron found a better, simpler and cleaner (in term of building work) to route for the pipes from up to down stairs. Which I was very happy with, as it ment not breaking the wall in the middle room to route pipes. So keeping my middle room as it was. So be honest they did a MUCH better and professional job than I expected! Plus they cleaned up after the work was done each day! Make sure keep the guys fitted up with coffee and biscuits :) Very much would recommended High Efficiency Heating
M123456 Posted on 09/05/2017 , work completed 09/05/2017
The trader replied (on 05/06/2017)
Thank You for your great review. We are delighted that you were happy with our service. :)
On time. Great job. Nice and tidy. Good lads.
Customer Service
Quality
Value
The lads did a great and tidy job. One or two structural problems but they got over them and finished the job. Well done. High efficiency heating. Will use again.
Alan, Lancashire Posted on 24/05/2017 , work completed 24/05/2017
The trader replied (on 04/07/2017)
Hi Alan. Thank you for your kind review :)
Most impressed
Customer Service
Quality
Value
Highly recommended. Most impressed and will certainly use them again. Very high standard.
Carol, Cheshire Posted on 09/06/2017 , work completed 09/06/2017
The trader replied (on 04/07/2017)
Thank You for your review. We are happy you were impressed :)
Brilliant job
Customer Service
Quality
Value
Aaron and Kyle arrived at the stated time. They are both very efficient and did a clean, tidy, job, on top of that they are both very pleasant and helpful. I would definitely recommend these 2 young men and the company.
Barbara, Cheshire Posted on 19/06/2017 , work completed 19/06/2017
The trader replied (on 06/07/2017)
Thank You Barbara for your kind words. Aaron and Kyle are happy you are pleased with their work :)
Prompt and professional
Customer Service
Quality
Value
It was a pleasure to have work carried out by such a competent & reliable firm, giving wonderful service. To be highly recommended.
Gordon, Lancashire Posted on 27/06/2017 , work completed 27/06/2017
The trader replied (on 10/07/2017)
It was a pleasure to offer our service to you. Thank You for your kind review :)
Prompt, efficient and friendly.
Customer Service
Quality
Value
HEH UK Ltd are reliable in maintenance and installation of gas appliances and heating systems. They are always friendly and helpful. I have relied on them for many years now.
Douglas, Lancashire Posted on 28/06/2017 , work completed 28/06/2017
The trader replied (on 17/07/2017)
Thank You Douglas for your kind words. It has been a pleasure working for you over the years & It makes us proud to know we have valued customers such as yourself who can 100% rely on us. We look forward to seeing you again in September for your annual boiler service :)
Brilliant job
Customer Service
Quality
Value
I found the young man very pleasant, efficient and professional. He did an excellent job.
Derek, Cheshire Posted on 29/06/2017 , work completed 29/06/2017
The trader replied (on 17/07/2017)
Thanks Derek. It makes us proud to know our engineers offer good customer service and we are pleased you are happy with the work he carried out.
Excellent work
Customer Service
Quality
Value
Dylan and Kyle undertook a tricky boiler relocation with no fuss. The quality was excellent & the job completed on schedule.
Chris, Cheshire Posted on 03/07/2017 , work completed 03/07/2017
The trader replied (on 17/07/2017)
Thanks again Chris. The job was a tricky one for our engineers but we are happy that they managed to overcome the problems they faced while still offering you the best quality.
Excellent work
Customer Service
Quality
Value
Dylan and Kyle completed a tricky boiler relocation with no fuss. The job was completed on schedule and the quality is great
Hine Posted on 05/07/2017 , work completed 05/07/2017
The trader replied (on 07/07/2017)
Thank You for your review. It means a lot to us that you are happy with our work :)
Very satisfactory
Customer Service
Quality
Value
Was recommended to "High Efficiency Heating" by a friend. I was very impressed by their service both in the office conversations and by the workmen when they came. Two excellent workers in two different occasions - took all steps to leave everything clean and tidy. Would definitely use them again.
Margaret, Lancashire Posted on 20/07/2017 , work completed 20/07/2017
The trader replied (on 09/08/2017)
Hi Margaret. Thank you for your kind words. As HEH is a family run business it means a lot to us to know that our valued customers are satisfied with our work from the office to the engineers attending your home. Should you need our services in the future please do not hesitate to contact us. :)
Brilliant.
Customer Service
Quality
Value
A first class service from start to finish, explaining everything that was being done, and going over how it all operates, very clean, tidy engineer, would highly recommend this company. Very pleased indeed.
Tracey, Lancashire Posted on 29/07/2017 , work completed 29/07/2017
Excellent
Customer Service
Quality
Value
Service from start to finish excellent - All staff helpful and friendly - extremely clean and tidy workmen - I would highly recommend HEH thank you.
John, Lancashire Posted on 31/07/2017 , work completed 31/07/2017
Utterly professional from start to finish.
Customer Service
Quality
Value
From the first site visit (where I received excellent advice) nothing was too much trouble for them. They had to work around a tricky schedule, but they were great. The engineer came around 2 days after the visit to ensure that we were happy, we would be more than happy to recommend them.
Which? Trusted Traders Consumer Posted on 31/07/2017 , work completed 31/07/2017
The trader replied (on 09/08/2017)
Thank You for your kind review. We thoroughly appreciate your corporation with the tricky schedule and are really pleased you are happy with the works carried out. HEH take pride in ensuring our customers are completely satisfied. Thanks Again :)
Prompt & professional
Customer Service
Quality
Value
Annual boiler service done as part of maintenance agreement. Arrived on time, very clean and professional job. Even advised some work not required.
David, Lancashire Posted on 03/08/2017 , work completed 03/08/2017
Excellent Work, Aftercare Brilliant
Customer Service
Quality
Value
Would not hesitate to recommend the firm, 5 Star service on all levels provided by 5 Star People. Thanks again Andy, Dylan and Kyle
Barry Collins Posted on 06/08/2017 , work completed 06/08/2017
The trader replied (on 09/08/2017)
Hi Barry and thanks for your 5 star review. HEH love to look after our valued customers before, during and after the works been carried out. If you require our services in the future please don't hesitate to contact us :)
Fast and Efficient
Customer Service
Quality
Value
I had my shower installed today by HEHUK. Great job, very pleased, would definitely use again and recommend this company to friends and family. Thank you Andy. Christine.
christine Posted on 08/08/2017 , work completed 08/08/2017
The trader replied (on 21/08/2017)
Hi Christine. We are happy you are please with your new shower and we look forward to working with you in the future should you require any of our services. Thank You for your review. :)
Prompt & professional
Customer Service
Quality
Value
Have used HEH for several years and always find them reliable and value for money.
John, Cheshire Posted on 14/08/2017 , work completed 14/08/2017
Excellent Job
Customer Service
Quality
Value
I am very pleased with the work carried out, right throughout the process. Initial discussions, thorough explanation and advice, very professional workmanship and high quality work altogether. I fully recommend HEH without any reservations.
Nigel, Cheshire Posted on 15/08/2017 , work completed 15/08/2017
Prompt efficient service
Customer Service
Quality
Value
The engineers arrived early morning as promised and completed the job by mid afternoon. They were efficient explaining to us what they were about. The day after the boiler was fitted the room thermostat needed "tweaking" and again the engineer visited as promised. All together from quotation to fitting a very satisfactory job.
Barrie, Cheshire Posted on 17/08/2017 , work completed 17/08/2017
The trader replied (on 06/09/2017)
Hi Barrie, Thank You for your review. We are thrilled you are satisfied with our work. Baz was more than happy to call back the day after and go through the controls. We look forward to seeing you in the future for your annual boiler services. Should you require any further assistance please do not hesitate to contact us. :)
Highly recommended
Customer Service
Quality
Value
Highly recommended, arrived on time and finished on time.
Donald, Lancashire Posted on 21/08/2017 , work completed 21/08/2017
The trader replied (on 06/09/2017)
Thank You Donald for your kind review. We do our best to stick to time schedules. :)