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High Efficiency Heating UK Ltd
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Organisations and Awards
About
High Efficiency Heating (UK) Ltd.
We are a local, family run business based in Ashton Under Lyne, Lancashire. All our engineers are Gas Safe registered which means they have been certificated by the official regulatory body to make sure they are competent and qualified to work safely and legally with gas related appliances in your home.
HEH are Level 2 Worcester Accredited Partners. Our engineers have received training by Worcester Bosch to install and maintain their products. Because of this partnership we are able to provide you with their industry leading parts and labor guarantee.
As a business focused on excellent customer service, quality and value, High Efficiency Heating (UK) Ltd have now received over 500 five star Which Trusted Trader reviews from which we are very proud of.
What we do
Boiler, central heating and gas engineers
- Boiler installation
- Boiler repair
- Boiler servicing
- Gas safety testing and inspection
- Radiators and central heating
- Gas cooker installation
- Gas emergencies
- Gas cooker repair
- Gas fire repair and servicing
- Immersion Heaters
- Power flushing
- Underfloor heating
Plumbers
- Unvented cylinder installation and maintenance
Renewable energy
- Air source heat pumps
- Ground source heat pumps
Gas installers
- Gas Fires
Heating contractors
- Central heating systems (installation and servicing)
- Immersion Heaters
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
5.0
907 reviews
Recommended
Recommended
by 100% of customers
Sort by
Service
Customer Service
Quality
Value
First time I have used High Efficiency. Not long moved into our house. The young man who called did a full service check on all gas appliances was helpful and informative. Will be taking out a payment plan for future checks. Would highly recommend this company.
Gillian in Greater Manchester
, work completed
Recommended
Service
Had boiler serviced for the 9th time. Excellent company and the lads that have come every year are always polite. They do an excellent job. Well done HEH.
Customer in Greater Manchester
(Reviewer did not use service)
Recommended
Boiler Installation
Customer Service
Quality
Value
We received a text to say that the HEH team were on their way, and they turned up on time. They were a pleasure to have in our home, explained everything to us, and left no mess.
Customer in Greater Manchester
, work completed
Recommended
I used this company to install a new boiler. It’s one of the most professional and efficient companies that I have ever had dealings with.
The company High Efficiency Heating is a family-run company. The family who owns it and the staff who works there are knowledgeable, very professional and highly efficient and experienced. I had a new boiler installed by this company. They arrived to do the job on time, they were polite and considerate. Cleaned up when finished working. Highly recommend them.
Customer in Greater Manchester
(Reviewer did not use service)
Recommended
Air Source Heat Pump Installation
Customer Service
Quality
Value
We had an Air Source Heat pump installed by this company in our new build property in 2022. The pre-planning advise from Andy was really helpful and when it came to installation the fitting team were on time and everything was fitted to a very high standard.
Customer in Derbyshire
, work completed
Recommended
Great work, efficient and clean
Customer Service
Quality
Value
Great fire and boiler service. Came on time with handy text to let us know engineer on their way. Put mind at rest after discovering rubble behind fire, explained it could be chimney collapse, but thankfully after rubble removal (which they took away) and fire bomb test transpires chimney is fine. Great engineer can't recommend this company highly enough. Thanks
Customer in Greater Manchester
, work completed
Recommended
Gas safety certificate
Customer Service
Quality
Value
Engineer arrived at expected time. Polite, friendly, efficient service. Perfect. Would definitely use again
Customer in Greater Manchester
, work completed
Recommended
Great service
Customer Service
Quality
Value
We bought our boiler from these and this was its 2nd annuul service The engineer arrived on time , was polite and tidy He completed all the necessary paperwork and the office sent through an invoice
Customer in Greater Manchester
, work completed
Recommended
Installation of new boiler.
Customer Service
Quality
Value
I have been with HEH for a good many years and the service has always been excellent. But when my old boiler needed repair/renewal - well HEH really did pull out all the stops and they were absolutely brilliant not only did they fit a new boiler but had to replace 15mm pipe with 22mm pipe from one corner of the house to the diagonal opposite corner (no mean achievement) All done in a day from about 8-00am till 6-30pm and in a rainy cold day. The engineers deserved a gold medal for their work and dedication. Would recommend HEH without hesitation.
Customer in Greater Manchester
, work completed
Recommended
HEH in Ashton
Customer Service
Quality
Value
I have used HEH for my gas boiler heating system for the past 6 years and I have found them to be exelent in their servicing ,especially when I had my 15 year old boiler. I changed the boiler 3 years ago and HEH supplied the boiler and fitting and no problems todate. Just had it's anual service and all OK. All the engineers are professional.and good to deal with. I can.thorouly recomend them.
Customer in Greater Manchester
, work completed
Recommended
Excellent service
Customer Service
Quality
Value
I have used HEH a few times in two properties. The excellent service starts from the wonderful reception staff. Always polite and very professional. Details taken and a date given. Text when plumbers on their way, very prompt and work completed to the highest standard. Would highly recommend.
Customer in Greater Manchester
, work completed
Recommended
Fantastic service
Customer Service
Quality
Value
Called HEH to service dads gas fire. Appointment made for following day. Dave and jake did a great job. Very Friendly, very clean (put sheets down when working)and professional. Very happy with service provided and would use again.
Customer in Greater Manchester
, work completed
Recommended
Excellent service
Customer Service
Quality
Value
The engineer was polite, messaged to say he was on his way & was very efficient. This company have always been excellent.
Customer in Greater Manchester
, work completed
Recommended
Great service
Customer Service
Quality
Value
High Efficiency Heating engineers arrived earlier than I thought they would, which was very pleasing indeed. They were professional, polite, efficient and new what they were doing. Within about 15 minutes of arriving the central heating was up and running; job done. I have used HEH UK Ltd on a number of occasions which as involved servicing, checks and repairs and have always found them to be a first class and reliable company. I have no hesitation in recommending High Efficiency Heating UK Ltd to anyone.
Customer in Greater Manchester
, work completed
Recommended
Professional and caring
Customer Service
Quality
Value
This is the company I trust to visit my 89 year old mother who lives alone. They’re really great. Efficient, clean, knowledgeable and highly professional. Today they serviced the boiler. Thank you HEH for being so generally wonderful.
Customer in Greater Manchester
, work completed
Recommended
Reliable and efficient
Customer Service
Quality
Value
Had my boiler annual service. Team were efficient reliable and very respectful. Came on time as promised.
Customer in Greater Manchester
, work completed
Recommended
Great Service
Customer Service
Quality
Value
Everything from booking the service to receiving the visit from the engineer went smoothly. The engineer was polite and friendly. I received an ETA and the engineer wasn't late.
Customer in Greater Manchester
, work completed
Recommended
Boiler part replacement
Customer Service
Quality
Value
Efficient, reliable professional and friendly service as ever from HEH. Very competitive price for the job too. Thank you!
Customer in Greater Manchester
, work completed
Recommended
HEH service and maintenance
Customer Service
Quality
Value
We have had HEH for 20+ years and have had excellent service for heating and boilers in 2 properties. The engineers are always helpful and personable. Any queries we may have had have been answered in a way we can understand. We would highly recommend this company and have done so to at least 2 of our friends.
Customer in Greater Manchester
, work completed
Recommended
Great service
Customer Service
Quality
Value
Had my boiler replaced today, two lads came, think one was an apprentice, sorry I forgot the lads name who did the job. But he was very nice and kept me informed of what he was doing, he explained the new app I had with the boiler, he was very patient when I asked him to explain things again to me, you could see it was very important to him that he did everything properly, he wanted to make sure I was happy and that nothing would be too much trouble. Thanks again to the HEH for another great job.
Customer in Greater Manchester
, work completed
Recommended
Another great engineer sent by HEH
Customer Service
Quality
Value
Had no heating nor water over the weekend. Sam arrived today. Lovely young man. Polite, clean and tidy and very respectful. He took the time out to explain the system and how we may continue to operate the heating during this current problem. Very efficient. I can highly recommend.
Customer in Cheshire East
, work completed
Recommended
Good work
Customer Service
Quality
Value
We got our combi from HEH several years ago, and have a service contract. They have always been friendly and efficient, and done any repairs as part of the deal without question.
Customer in Greater Manchester
, work completed
Recommended
Great Service
Customer Service
Quality
Value
The only company we would use for purchase and then servicing of our boiler. Always able to facilitate our needs. Great you receive a text when the engineer is on the way too. Thanks
Customer in Greater Manchester
, work completed
Recommended
Leaking radiator
Customer Service
Quality
Value
Fantastic service as usual. I have used this company for many years and have always been 100% happy with their work.
Customer in Greater Manchester
, work completed
Recommended
New boiler
Customer Service
Quality
Value
Our boiler broke down just after the new year and my husband is disabled so we were desperate. This company pulled out all the stops to get our new boiler installed within a few days. The lads that worked on the job(main one Ethen) were polite, & good workers. I highly recommend HEH. They kept me updated throughout & they were very clean
Customer in Greater Manchester
, work completed
Recommended
Above & beyond…
Customer Service
Quality
Value
I have just had a brand new boiler fitted by the fantastic team at HEH and just as the visit the previous day the service and professionalism and attention to detail was superb. Great work and no mess… I highly recommend this company for any heating work as they are fantastic…. Also a big shout out to Richard who took time out to fix my Heatmiser thermostat, much appreciated… Thank you team HEH👍👍
Customer in Greater Manchester
, work completed
Recommended
HEH work carried out on 9/6/25
Customer Service
Quality
Value
HEH carried out a routine service of our gas boiler A post-visit text was sent to remind us of his appointment and the efficient engineer arrived within the agreed time period. He was most respectful of our home and carried out the work with this in mind He was very professional, efficient and experienced also meticulous in his service routine On completion of the work, he was able to totally reassure us that the boiler was running normally and safely, which is paramount He was a pleasant well-mannered young man and we felt confident to connect HEH at any time if we had any problems or concerns Thank you, The Baileys
Customer in Greater Manchester
, work completed
Recommended
My Review
Customer Service
Quality
Value
Prompt & professional
Maureen, Lancashire
, work completed
Recommended
Reliable & Trustworthy
Customer Service
Quality
Value
After filling in the contact request on the Worcester Website, HEH quickly responded and came round to look at our broken boiler. Although we expected that we needed a replacement, HEH quickly located the fault, ordered the part and carried out the repair quickly and at a very fair price
Simon, Lancashire
, work completed
Recommended
My Review
Customer Service
Quality
Value
Prompt & professional
Dorothy, Lancashire
, work completed
Recommended
Installation of a "Gas Fire" and "surround"
Customer Service
Quality
Value
We had a new gas fire complete with a Hearth,Back panel and Surround fitted on the 10th December 2015 by "HIGH EFFICIENCY HEATING". The workmanship by David (the fitter) was exemplary,everything was kept clean and tidy throughout the process. The end result is outstanding and also at a very competitive price. If you want quality,top workmanship and reliability i have no hesitation in recommending this company. Thank you so much and well done to all the staff.
Mr & Mrs Smithies
, work completed
Recommended
My Review
Customer Service
Quality
Value
It was with some trepidation we awaited the onslaught on Tuesday 13th October. In the event it all went very well. Dylan and Ross worked hard to try and give us minimum disruption, asking us at every stage if all was to our satisfaction. We were impressed by their attention to detail both in the plumbing and clearing up afterwards. It was much appreciated. Although it is not experience we relished as far as we are concerned it was much less hassle than we expected. It is a job very well done. Many thanks to all concerned especially Dylan and Ross. A mention also of Leanne who was helpful when we panicked last Sunday over a small leak. Thanks once again to all concerned.
John & Rosemary, Cheshire
, work completed
Recommended
Brilliant job
Customer Service
Quality
Value
Very professional and friendly manner.
Barbara, Cheshire
, work completed
Recommended
Brilliant job, very professional.
Customer Service
Quality
Value
We cannot fault the service we received, starting with Sharron booking us in. The fitter arrived on time, and was very friendly, he was here over 3 hours and never stopped. His work was first class, and my husband and myself are very very pleased with the workmanship, and would highly recommend this company.
Jeannie
, work completed
Recommended
My Review
Customer Service
Quality
Value
Always efficient, friendly, clean and polite. Value for money.
Gill, Lancashire
, work completed
Recommended
Completely happy
Customer Service
Quality
Value
The job was supplying and fitting a new gas fire. The work was prompt and efficient. The engineer tidied up afterwards leaving no evidence of the work apart from a nice new fire. I have always been happy with the work done by High Efficiency Heating UK over several years and would always go to them for anything I need in the future.
Gillian, Lancashire
, work completed
Recommended
Excellent
Customer Service
Quality
Value
Good service, had them for many years at two properties. Polite, reasonably priced and attended at my convenience.
Julie, Lancashire
, work completed
Recommended
High Efficiency Heating Uk Ltd , carried out a first class Job
Customer Service
Quality
Value
HEH UK Ltd were recommended to me by my Gas Test Certification Engineer. The carried out a strip out of existing system and installation of new , including a new Gas supply from front to rear of house. There reaction to my request was prompt , there price very competitive, and the installation carried out quickly and efficiently, with minimum disruption to my tenant. My tenant ask that I thank the team for the work they carried out. The team cleaned up each night before leaving and were tidy in the whole of the operation. The tenant was very pleased as I was , when I inspected the installation. A great Job all round , I have no hesitation what so ever in recommending the firm. S. Bamber
S&S properties
, work completed
Recommended
Brilliant job
Customer Service
Quality
Value
Dave, the fitter was first class, clean, polite and explained everything to me. I would recommend this fitter to anyone and anymore work to be done, I would like to be done by him. This lad is once again first class.
Happy Customer
, work completed
Recommended
My Review
Customer Service
Quality
Value
Excellent
Francesca, Lancashire
, work completed
Recommended
8th annual service just completed
Customer Service
Quality
Value
I have used this firm for all my plumbing and heating needs. I had my boiler installed 9 years ago and today it was serviced for the 8th time. I get a letter informing me that I am due the annual service,and on the day of the service I get a text message telling me the engineer is on his way and the name of the engineer. The service was thorough and carried out to a high standard ,with helpful advice delivered in a pleasant friendly manner. There is always a prompt response to phone calls if you have an emergency, and I feel that as it is a local family firm you get the best.
Wendy
, work completed
Recommended
My Review
Customer Service
Quality
Value
Excellent job
Lee, Cheshire
, work completed
Recommended
My Review
Customer Service
Quality
Value
Prompt and professional
Patricia, Lancashire
, work completed
Recommended
Can't fault anything!
Customer Service
Quality
Value
Supply and fitted new thermostat and boiler service. Pleasant engineer and work tidy and on time. Would recommend.
Which? Trusted Traders Consumer
, work completed
Recommended
Good job, helpful and pleasant men
Customer Service
Quality
Value
High Efficiency Heating has always been very helpful. Will attend to a problem as soon as possible. However trivial to them, it can seem a "big" problem to a woman who lives on her own and knows nothing about plumbing or heating etc. I've also always found both Mr Baxter and his workers very pleasant and efficient.
Joy, Cheshire
, work completed
Recommended
Excellent service
Customer Service
Quality
Value
Appointment made at our convenience. Dave arrived promptly, carried out the work skilfully, efficiently. Polite, friendly.
C M, Cheshire
, work completed
Recommended
Prompt and efficient
Customer Service
Quality
Value
Phoned up, explained the problem, arranged an appointment to tell me what was wrong. They came, explained what needed to be done. Said they would get back to me with a quote. 2 days later got back to me with a quote. Agreed quote and arranged a time and date to do job. They came on time, did the job and explained what they had done. Very professional, respectful and friendly. Would definitely recommend them.
Anthony, Cheshire
, work completed
Recommended
Excellent service
Customer Service
Quality
Value
This is the first time we have used this company but now intend to set up a regular service with them. The company were very helpful from start to finish and the engineer (Dave) was a credit to them. Very happy with a job well done.
Which? Trusted Traders Consumer
, work completed
Recommended
Prompt, professional and pleasant
Customer Service
Quality
Value
When our boiler broke down, HEH came quickly to discuss a replacement boiler. They went through different options and explained thoroughly to enable us to decide. They were very professional and made clear what we were paying for and why. I would highly recommend them.
J, Lancashire
, work completed
Recommended
My review
Customer Service
Quality
Value
Prompt and professional.
Michael, Derbyshire
, work completed
Recommended