1st class service.
Engineer arrived on time and carried out the service work on boiler, cleaning filter etc. and re-set gas reading as required. He also explained everything to me in layman's terms, so I could understand.
Raymond, Lancashire
Posted on 27/02/2017
, work completed 27/02/2017
Recommended
HEHUK
I can personally recommend HEH having used them for many years , They are reliable trustworthy clean prompt,always good advice on system management, and Andy Baxter is Top Man .
Michael80
Posted on 07/03/2017
, work completed 07/03/2017
Recommended
Excellent Work and Service
Very efficient from start to finish, great customer service and excellent quality for value. Highly skilled and very polite and enthusiastic. Would certainly recommend this company to anybody. Left no mess at all and extremely efficient workmanship. Very impressed with overall service
Karen65
Posted on 22/02/2017
, work completed 22/02/2017
Recommended
Boiler Installation
Boiler installed today (12/4/17) very pleased with installation, workmen were thorough and tidy. I would recommend this company. Michael. A-u-l
Michael
Posted on 13/04/2017
, work completed 13/04/2017
Recommended
Prompt & professional
Excellent job would highly recommend this company.
Brian, Cheshire
Posted on 20/03/2017
, work completed 20/03/2017
Recommended
Professional and friendly
Rang before arriving to check okay to call. Got straight on with the job. Took about the amount of time anticipated. Certified the job was done and gave receipt for payment. Was professional and friendly. Would recommend.
Iris, Lancashire
Posted on 22/03/2017
, work completed 22/03/2017
Recommended
Highly delighted
Prompt. Efficient. Competent. Felt completely sure about the standard of work. And I was not wrong. The difference his work has made to the working of our gas fire has to be seen. Have absolutely no hesitation in recommending him and the company he works for.
Finita, Lancashire
Posted on 27/04/2017
, work completed 27/04/2017
Recommended
Prompt, Brilliant service.
Very friendly. Prompt and carried out service to high standard.
Jenny, Lancashire
Posted on 05/05/2017
, work completed 05/05/2017
Recommended
Utterly professional from start to finish.
From the first site visit (where I received excellent advice) nothing was too much trouble for them. They had to work around a tricky schedule, but they were great. The engineer came around 2 days after the visit to ensure that we were happy, we would be more than happy to recommend them.
Which? Trusted Traders Consumer
Posted on 31/07/2017
, work completed 31/07/2017
Recommended
Excellent service
Very impressed with quality of service. Aaron and Kyle were very helpful and friendly. Job was completed on time and afterwards guys cleaned up all the mess. Highly recommended company.
Malgorzata, Lancashire
Posted on 18/04/2017
, work completed 18/04/2017
Recommended
Fast and Efficient
I had my shower installed today by HEHUK. Great job, very pleased, would definitely use again and recommend this company to friends and family. Thank you Andy. Christine.
christine
Posted on 08/08/2017
, work completed 08/08/2017
Recommended
Prompt efficient service
The engineers arrived early morning as promised and completed the job by mid afternoon. They were efficient explaining to us what they were about. The day after the boiler was fitted the room thermostat needed "tweaking" and again the engineer visited as promised. All together from quotation to fitting a very satisfactory job.
Barrie, Cheshire
Posted on 17/08/2017
, work completed 17/08/2017
Recommended
Prompt and professional
It was a pleasure to have work carried out by such a competent & reliable firm, giving wonderful service. To be highly recommended.
Gordon, Lancashire
Posted on 27/06/2017
, work completed 27/06/2017
Recommended
Great service, price and products
Andy, Sharon, Richard, Barry & Gary, we're all great from start to finish. Andy Baxter was recommended by a friend and I'm glad to say I'm glad they did my new boiler and radiators throughout. I even added the wave controller after the quote and this was fitted and explained by Richard within the days required to do the job. In my opinion attention to customer service skills is a must and I would give the 100% rating from Sharon in the office to Andy overseeing the job. I'm so happy so far with my boiler and hope it saves me money on gas over the winter. The lads Barry and Gary were clean and efficient explaining as they went through bits of the job, taking away any rubbish, old radiators and boiler etc with them. It was nice to see them cover the carpets so they also didn't get dirty as they were coming in and out. I would not hesitate to recommend this company at all, excellent job throughout, fast, clean, friendly and efficient, and a great back up service too. What more can you ask! Thanks, Ray (Stalybridge, 31/08/2017)
Ray Shawcross
Posted on 26/09/2017
, work completed 26/09/2017
Recommended
Professional and friendly service
Advice and assistance prior to the installation. On installation and servicing since then, the representative / engineers thorough and professional.
Angela, Lancashire
Posted on 04/09/2017
, work completed 04/09/2017
Recommended
Brilliant job
Workmanship is first class, trustworthy men. Left central heating clean and tidy. Highly recommended.
Frederick, Lancashire
Posted on 08/11/2017
, work completed 08/11/2017
Recommended
Brilliant job
I have the boiler and gas fire checked by them. Staff are pleasant, courteous, and keen to get things right. They are the best plumbers I have ever met and can highly recommend.
Hannah Stemp
Posted on 16/10/2017
, work completed 16/10/2017
Recommended
Excellent job, would recommend
Excellent job, would recommend.
Which? Trusted Traders Consumer
Posted on 05/12/2017
, work completed 05/12/2017
Recommended
A smashing company to deal with.
I recently booked HEH to service boilers at my house and my daughter's house. They are a lovely company to do business with: efficient, courteous and helpful. During the extremely cold weather at the beginning of March, one of the boilers failed. The lady on the phone tried to help me fix the problem myself (frozen condensate pipe), but the boiler still wouldn't fire up. They fitted me in to their schedule, and sent an engineer in the evening. He sorted it out quickly and the firm only charged me £30. Great service. Needless to say, I'll be using them again in the future. S. Hartley, Rossendale, 21/3/18
S Hartley
Posted on 21/03/2018
, work completed 21/03/2018
Recommended
Highly Efficient & Prompt
1st class job, would highly recommend, clean and efficient service.
Marjorie, Cheshire
Posted on 14/04/2018
, work completed 14/04/2018
Recommended
Excellent job.
Have used HEH (UK) Ltd before, was excellent then and excellent again now. Will use them again for any future jobs. Well done HEH (UK) Ltd.
Frederick, Cheshire
Posted on 16/04/2018
, work completed 16/04/2018
Recommended
Extremely Reliable
I have used the service of H.E.H for 32 years for all my Gas, heating and appliances. Their communication and reliability & consistently excellent.
Margaret, Cheshire
Posted on 12/03/2018
, work completed 12/03/2018
Recommended
Excellent professional job
On time, clean and considerate to customers home. Superb service. Can and will recommend to others. Brilliant job.
Anthony, Lancashire
Posted on 09/04/2018
, work completed 09/04/2018
Recommended
Good job, tidy worker, on time, professional.
A very nice friendly young man, he was a very tidy worker. Left my home clean and tidy. I will have this company again.
Anne, Cheshire
Posted on 12/04/2018
, work completed 12/04/2018
Recommended
Brilliant job
New boiler and radiators. Excellent workmanship. No mess. Would recommend HEH UK Ltd.
Beverley, Lancashire
Posted on 29/05/2018
, work completed 29/05/2018
Recommended
Great work & outstanding customer service
HEH have fitted a new heating system (pressurised, unvented boiler) to our house last year and I can’t praise the company enough! From the pre-installation service over the quality of fitting & work (attention to detail) to the aftersale/customer service. We are very happy. They always go the extra mile to help you out, explain everything in detail and answer all your questions. The response is very quick and you get a text message confirmation as soon as one of their engineers is on the way to you. I would recommend HEH to anyone needing a new boiler, boiler service or anything else related to heating and plumbing (e.g. we also have them fitting new radiators whenever we do up a room in the house and need a professional, precise and neat job done)
Carolin
Posted on 26/09/2018
, work completed 26/09/2018
Recommended
Engineer arrived on time, had the knowledge of the boiler to be serviced and carried out the service efficiently
This was the first time I had used High Efficiency Heating. I needed a boiler servicing so called in to their office in Ashton under Lyne and arranged for a service engineer to call. On the day of the service, I received a text to say that the engineer would be with me at the arranged time and he duly turned up within 5 minutes of that time. He carried out the service efficiently, explaining to me what he was checking and why. I received a form to explain the service and printouts of the boilers efficiency and he left. No mess at all was left.
Dave Evans
Posted on 01/10/2018
, work completed 01/10/2018
Recommended
Central Heating
The wonderful engineers that fitted our boiler were punctual, courteous and friendly. They updated us as the work went on, answered all the questions we had and did not leave until they we were happy we really knew how to use the boiler. We would definitely recommend this company and use them again in the future.
Customer in Greater Manchester
Posted on 23/01/2019
, work completed 22/01/2019
Recommended
Very satisfied
I had a new boiler fitted. The work was done very efficiently and I was kept informed as this work progressed. The work was carried out to the agreed schedule and price and I am very satisfied.
Phyllis, Cheshire
Posted on 10/08/2018
, work completed 10/08/2018
Recommended
Great work ,courteous and as the title says efficient
Dave and his mate worked brilliantly.taking out the old boiler and water tank a nd fitting the new one and then flushing out the whole system.All the rubbish was gone too. This is on a house that I have recently bought and have had several workmen in. These two were by far the best. THE perfect title for this company. HIGH EFFICIENCY HEATING
Robyn Forrester
Posted on 07/09/2018
, work completed 07/09/2018
Recommended
Great work
Gareth capped the gas fire. Done to the agreed price with option to pay on visit or later through office bill. Heh UK Ltd stood out from others as Andy visited to assess work to be carried out free of charge. First impressions from from my initial phone call to the company & visits to the house were of a friendly & helpful company. I liked the ongoing communication with a 2 hour schedule text & a text when on way. Gareth was a very courteous, tidy worker.
Helena
Posted on 10/09/2018
, work completed 10/09/2018
Recommended
Boiler install
Extremely happy with service. Wonderful lads & very professional. Adam & Chris.
M, Cheshire
Posted on 24/10/2018
, work completed 24/10/2018
Recommended
Great Work Again
From start to finish; all work carried out by HEHUK Ltd is professional and fit for purpose. I particularly like the SMS updates telling you when the appointment was booked; giving a reminder; and telling you the name of the engineer who will be turning up at your property.
Customer in Greater Manchester
Posted on 30/01/2019
, work completed 03/01/2019
Recommended
Wouldn't use anyone else
First used HEH 2 to 3 years ago at old house. So impressed with service we've used for all our heating problems and requirements, including a new Worcester Boiler. I can honestly say the service is 1st class. From the ladies in the office to all the engineers who have undertaken work for us. Everything is explained fully and in an easy to understand way. The work is carried out professionally and efficiently. The engineers are friendly, courteous and knowledgeable. It's great peace of mind to find a company like this and I would recommend to all. Thanks to all at HEH
Customer in Greater Manchester
Posted on 30/01/2019
, work completed 24/01/2019
Recommended
Prompt and professional.
Full conversion to Combi boiler. Excellent workmanship on time, work done in the time stated and very clean after work as if they had not been here. Very clear on how to work the thermostat. Excellent 10/10.
Mark, Lancashire
Posted on 09/01/2019
, work completed 09/01/2019
Recommended
Worcester bosch boiler installation
Excellent service from the start to finish I cannot recommend highly enough. Very clean workers left no mess,and were very professional 10 out of 10
Customer in Greater Manchester
Posted on 25/02/2019
, work completed 25/02/2019
Recommended
Breakdown
Had slight problem with hot water,called heh they came out within 2 hours sorted problem out.brilliant service very helpfull.
Customer in Greater Manchester
Posted on 10/04/2019
, work completed 10/04/2019
Recommended
Fab company in every way
Great company from quoting to installation couldn't ask for better. Had several quotes elsewhere but went with HEH due to their knowledge and professionalism. They guided me on best product choice and even discovered our water pressure wasn't enough and how/where to get it sorted even what pressures should be. No one else even checked! The installers were superb had new boiler and radiator fitted, minor leak on radiator after fitting but true to their word were over straight away to sort it. Nothing too much trouble a truly great company. I would recommend them to everyone.
Jacky Mackinnon
Posted on 20/07/2019
, work completed 22/11/2018
Recommended
Boiler and fire service
Friendly, through service of boiler and gas fire undertaken. Arrived on time and work completed efficiently and effectively. Friendly helpful advice given. Absolutely no issues would recommend.
David
Posted on 05/09/2019
, work completed 05/09/2019
Recommended
Boiler Service. Great as always
Really like David Taylor, the heating engineer, coming to this house. He really does an excellent job and is very informative when I pose questions to him. I will certainly be booking him again for next year. Many Thanks.
Customer in Derbyshire
Posted on 06/09/2019
, work completed 06/09/2019
Recommended
Super High Efficiency
We had a new boiler fitted by HEH on the 5th September, the two engineers were David & George. They arrived at the exact time we were given, our boiler is situated upstairs in a cupboard on the landing so the lads laid down full protection on our stair and landing carpet. No mess was made at all. Right from our call to the office of HEH and speaking to Sharon & Louise and received the quote from Andy every thing was dealt with efficiently. Very satisfied customers.
Diane & Mike Newton.
Posted on 18/09/2019
, work completed 05/09/2019
Recommended
Excellent workmanship
Everything was done with great care and attention to detail.Very efficient workers and very tidy and careful throughout all the work.I am very pleased with everything that has been done.First class job at all times.
Kathleen, Cheshire
Posted on 16/10/2019
, work completed 16/10/2019
Recommended
Excellent work
They fitted a new heating boiler and updated valves on several radiators. The work was completed in a single day as agreed at an initial meeting with the manager They came at the time agreed, covered all non working areas and tidied and moved furniture back into place when the jobs were completed. They were helpful and polite throughout and returned the following day to answer questions about the most effective use of the thermostat. Their workmanship was excellent.
K Mann
Posted on 03/02/2020
, work completed 31/01/2020
Recommended
Super
Gareth from HEH arrived on time, got on with the service and gave me some insights into the work being done Very professional and time efficient. HEH fitted the boiler originally and have done every service since over a 5 year period which I think says more than any review could. The company gave regular updates via text as well which was helpful, the annual “your boiler service is due” letter is great as it always prompts me to get it booked in my diary. Highly recommended company.
Customer in Greater Manchester
Posted on 18/02/2020
, work completed 18/02/2020
Recommended
Exceptional service
We've been in HEH's Home Care Heat Plan for 2 years now and only wish we'd known about this company earlier. What an improvement on our previous provider! Andy and his team are always reliable, thorough, professional and thoughtful. They actually care about their customers. We highly recommend them.
Customer in Greater Manchester
Posted on 02/04/2020
, work completed 25/03/2020
Recommended
First class service
We have used HEH three times now for general servicing and system upgrades. They are reliable, friendly and totally professional. We get a text to say they are on their way and another after they have left to confirm that we are happy with the service. The engineers cover their shoes when they come in and, when they were replacing radiators, covered the carpets with clingfilm. They clean up after themselves so no mess. When they've finished they explain what they've done and make sure you're happy before they leave site. We'd recommend HEH without any hesitation.
Customer in Greater Manchester
Posted on 09/09/2020
, work completed 02/09/2020
Recommended
Annual Boiler Service
Excellent, efficient and expert service as always, I have been using HEH for 5 years now and they have done everything right from day one.
Customer in Greater Manchester
Posted on 08/10/2020
, work completed 08/10/2020
Recommended
Very Professional
I have used High Efficiency Heating several time now and found them to be professional in every aspect of their work. I feel safe having had them do a job for me and know that the service or job was done by people who care. A call was received to say they were on the way and as soon as they arrived they got on with the service. I strongly recommend HEH.
Customer in Greater Manchester
Posted on 06/07/2021
, work completed 01/07/2021
Recommended
Fantastic service
HEH installed my new boiler 7 years ago to a high standard. Since then they have serviced it every year. Their communication to punctuality is excellent.
Customer in Greater Manchester
Posted on 08/07/2021
, work completed 08/07/2021
Recommended
Excellent service and perfect job
Excellent service and perfect job, arrived on time, text message sent to say they were on their way. The team of Dave and George were excellent. Polite young man clean workers and easy to communicate with. Quality of the work appears to be excellent system is working perfectly and to be honest you wouldn’t have known they were here. Can’t speak highly enough of the level of service and workmanship we received. Highly recommended.
Customer in Cheshire East
Posted on 07/05/2021
, work completed 07/05/2021
Recommended