High Efficiency Heating UK Ltd

The guys that turned up were real professionals great job done and first class. Would recommend to anyone.

Have just had my annual boiler and fire service by HEH (UK) Ltd and as always really pleased with service. As always very professional and the lad did a brilliant job. My fire was cleaned thoroughly so it looks like new. The boiler also was checked thoroughly and as always I feel that I can totally trust HEH to do a brilliant job. Also their punctuality is impeccable and you even receive a text to let you know the engineer is on their way.

From quote to install every step was clear and simple. George and Jack did an awsome job they were friendly and respected my property. My new boiler is spot on for my needs thank you so much to all the team .

We have used this company for many years and always found them to be:- Very efficient, quality work, easy communication, very clean work, follow safe Covid practices.

From the beginning to end an exceptional service to replace our old boiler. Upon making first contact the whole organisation proved to be trustworthy and reliable. Andy Baxter, The Boss, came to our home to undertake a survey and to provide us with advice. No bull, just clear information from a man who knows is stuff. Received detailed quotation with options and had no hesitation in proceeding with them. Working in a property built in 1820 cannot be easy with various challenges but Dylan and Dylan worked professionally to get the job done on time. Their attention to detail, workmanship and helpfulness could not be faulted. Constantly communicated with my wife and myself and left our home each day clean and tidy and also with an update on the days progress. If you are looking to have this work done then look no further, I and many others cannot recommend them enough.

Great experience once again with HEH. Quick and courteous call to report a faulty boiler. An engineer arrived, investigated and repaired the problem within an hour. Happy to report that he too was friendly, courteous, respectful and informative of his findings. Hot water and heating now restored once more. Many thanks to all.

Full boiler service, work done quickly and efficiently, nature of repairs explained by engineer, work carried out to high standard and site left clean and tidy.

Had my old Heatline comboi changed to a new Worcester combi. Brilliant workmanship. Excellent service from Start to finish.

HEH are a very professional and efficient company. They are very reliable always attend when scheduled and try to go that extra mile to get the job done when specified. Very glad we used this company, who we highly recommended.

I have had HEH out a couple of times, for various works completed as well as yearly boiler checks. Always 5* service. Amazing company that really values its customers. Even came a week early to our appointment.

Contacted High Efficiency with regards to a broken boiler. Due to the emergency of the situation they arranged for the replacement boiler to be fitted the next day. Adam and Joe came to fit the boiler found them both to be very friendly, professional, efficient and tidy a job well done. Highly recommend this company and continuing to use them in the future.

Turned up for boiler service around lunchtime as expected. Serviced boiler with usual efficiency, engineers always friendly. Done now until next year. Would recommend this company.

Woke this morning to find boiler had stopped functioning and house cold. Called HEH at 8.40 am who rang straight back after the initial call to confirm an engineer would be there in AM. He arrived less than 2 hours later to check and fix the issue and all heating restored. Excellent.

We have been using HEH now for several years and have always been happy with their work. This job was boxing in some radiator pipes in our living room. The job was done to a high spec and the room was left clean. They also serviced our boiler. I always recommend HEH whenever the opportunity arises.

Andy Baxter is excellent. He has given us continued advice during the renovation of our 1950s' house. Always adheres to safety during pandemic. His knowledge and experience have been invaluable. We are so pleased we chose HEH Heating for our heating installation and service contract.

The two gentlemen Dilan and George who carried the job were professional during the whole day when they were working. They were very courteous and polite and pleasant. They left the place clean and tidy after finishing the job. We were very impressed with their workmanship. Dilan was very patient when setting the system on the mobile phone, which was causing a lot of issues in allowing to download the apps. He fixed the problem patiently and never showed any disgruntling. We are very satisfied and would recommend High-Efficiency heating to our friends and family without any hesitation

Developed leak in boiler. Telephone call to HEH out of hours engineer who gave us good advice and arranged visit next morning. Arrived as promised and replaced part efficiently. Impressed with HEH Covid arrangements despite the government’s relaxation on masks etc. Given our experience we would recommend HEH.

HEH have looked after our home heating system for a decade now. They have always provided excellent service, with a smile. Today they have attended and fixed our issue. They are always prompt, helpful and ensure we are happy before they leave. Thank you!

High Efficiency Heating (UK) Ltd fitted a fire surround and gas fire in my lounge yesterday. The engineers arrived on time and worked hard all day. They were very clean and tidied up on completion. They completed the work to a high standard and plastered the chimney breast to a smooth and professional finish. Andy and his lads were very friendly and kept me informed every step of the way. The only problem was the lights on the fire surround were faulty which was my fault as I supplied my own fire surround and lights. Even though the problem was not their fault, they agreed to come back and fit the lights when they had been replaced by the company I purchased the fire surround from. I would recommend this company to anybody.

Liam and Dave from HEH came round to modify our existing heating system and install a new boiler, all new radiators and remove an old gas fire. We gave them a key and left them to do the work whilst we went to work at the office. They did a fantastic job, always pleasant and happy to help. They kept everything clean and tidied up after every day. They even collected our amazon orders when they arrived and let the electrician in to do other work when he came round also. Really happy with the end result (heat and hot water!) and the price was very good. Have already recommended them to my father in law and would recommend to anyone. Will get them back to install a plinth heater in the near future!

I (and other members of my family) have service agreement with this firm They are efficient, utterly reliable and the whole team, office staff and engineers are very helpful, friendly and polite. Nothing is too much trouble. On this occasion, after telling them that I have serious health issues - they pulled out all the stops

I've been putting off looking at a new boiler for many years, my old Worcester 24SI II was on its last legs. Found HEH through Worcester recommended installers. Turned up to quote on time, quoted quickly, price was good. Turned up to install on time, fitted a new Greenstar 4000 in a day, and replaced two radiators and did a stealthy condensate pipe route leaving only minimal pipe exposed to the outdoors. Guys were great, clean and tidy, and they went the extra mile on super neat routing of the new copper pipes. They were also very fast to respond to my initial queries and post-install queries. Ten out of ten. Great follow-up calls from the office too. Very impressed would highly recommend to anyone. Thanks again.

Liam arrived on time and with a professional, cheerful manner. He made sure the floors were covered with dust sheets and quickly got to work. He talked me through the whole process throughout the day. When he completed the job he showed me how everything worked before leaving. I would highly recommend this firm. They visited my house on Tuesday to see what the problem was and on Friday were able to fit a new boiler. Everywhere was left spotless and Liam made sure I was happy with the job before leaving.

Great work to cap off a gas hob, completed work fast, checked boiler once gas was turned back on. And got a great price.

My brother recommended High Efficiency Heating, to me as he had a new boiler fitted and was extremely pleased with the service he received. I have had a new boiler fitted today and I am also extremely pleased with the work that has been carried out. From the initial consultation with this company through to the final installation I cannot fault them. All contacts from quotation, administration and service engineers have been very professional, efficient and very friendly. I will certainly recommend them.

Lovely H.E.H. came out to fix our leaking boiler. They always ring and let you know when the engineer is on route. Lovely genuine engineers. Would always recommend their customer service and quality work . A pleasure to be one of their customers.

Just had annual boiler/fire service. As always a thorough and efficient job. We have been with this company for several years and have always found every member of staff to be pleasant and professional.

Could not get much better. Online quote gave a good indicator of the price. Survey engineer came on time and was great at explaining options and what was required. Installation engineer was brilliant, on time, helpful, no mess and works a treat Prices were not significantly above above average but the service on the whole thing from start to finish was outstanding !

I have a home heating plan with HEH and had to call them out as the boiler was triggering off after using the shower for a while. I phoned just after 8.0 am and the engineer arrived a couple of hours later. Chevy was polite, friendly and very efficient. He made a thorough inspection of the boiler and made a couple of repairs. Very satisfied.

I phoned HEH this morning to report a fault on the boiler. An engineer arrived within two hours an made a thorough check on the boiler. He replaced ignition parts and heat and hot water were quickly restored.

Annual service on boiler and first service on a gas fire that had not been recently serviced. Superb service on both but excellent checks and cleaning on the gas fire which is now better than it has ever been. Feel very safe using the fire now.

The Boiler was serviced Quickly and efficiently The Engineer was professional confident polite and careful Highly recommended

Although I was getting hot water through the system, the central heating was not working. I phoned the company and they sent an engineer the same afternoon to check the problem. He found the cause was a faulty valve and it needed replacing. The office called me within the hour with a price for the complete job and a very quick appointment. They arrived exactly on time and completed the work cleanly and efficiently as usual. This is now the third time I have used this company and would highly recommend them. 100% Thank you

Yearly service was due, from office staff to engineers everyone as always friendly and efficient - aptly named High Efficiency Heating - they are just that. Thank you and see you next year.

Had a new boiler fitted. 2 engineers arrived on time. Friendly, well mannered. Very efficient. Found a leak in original pipe which they resolved with no problem. Checked all pipes, radiators & gas fire. Installed 2 carbon monoxide detectors where I wanted them. Cleaned up very thoroughly leaving no mess at all. Overall they were super efficient. They even considered my nervy dog, making sure she was ok with them.

Annual boiler service as arranged. We were sent a text message to confirm the engineer was on his way to carry out the service. He arrived as expected, carried out the service efficiently and was very pleasant and informative about the work carried out.

Good communication via phone & email. Office staff empathetic & knowledgeable. Surveyor listened & took time to make sure we understood the available options. Installed our new boiler on a Saturday. Installation crew pleasant and efficient despite working outside whilst snow falling. Not having a working boiler was an issue, HEH made resolving that as easy on us as it could be. Pleasure dealing with them

Just used High Efficiency Heating UK for first time, came recommended, for boiler service. I was really impressed, two nice polite young men very helpful. Will definitely stay with them and go on the twelve month scheme with them. A text to say they're on their way as well. Explained what they had done and if anything needed doing.

We have been with HEH for around ten years now. They are always fast and efficient. Their engineers and office staff are friendly and professional. I can't recommend them highly enough.

Very professional, friendly, clean and tidy. Arrived on time. Covered everywhere to ensure no mess/damage. Removed all waste. No fuss. Took the time to ensure radiators were balanced and all working properly. Price was also competitive. Would definitely recommend them.

Arrived back from holiday on 15/12/22 to house at 5 deg, heating off and all pipes frozen. Thought there must be fault with Honeywell but thanks to advice got heating on , next day and defrosted pipes. Engineer came on 22/12 and advised on use of Honeywell so that it would work more effectively. Great service. Thanks

Quick trouble free service after a phone call to pre analyse the problem followed by an engineer visit to correct the fault all under warranty! Fantastic service always.

We have been using this service now for five years, we are very satisfied with the professionalism, reliability and efficiency Would highly recommend

High Efficiency Heating is certainly an apt name for the company! They have been and remain an example to all businesses who want to foster and maintain a loyal customer base and attract new customers too. We have used them for many years and in that time have they undertaken a boiler replacement and a succession of annual services, all carried out to the highest standards. All the engineers during this time who have been involved, arrived promptly- yes actually arrived - and without exception carried out the work courteously and professionally. Today we had cause to contact HEH because of a central heating problem and as usual the engineer was able to call in the afternoon and swiftly rectified the issue within minutes. The whole process did not deviate in any way from the exceptional levels of service we have come to expect. Their Cover Plan is well worth a look too - it has certainly given us peace of mind. If only many other firms would take some lessons from HEH. I would unhesitatingly recommend HEH as they do what they promise.

HEH are an excellent professional company which I have used for years. They always come at the agreed time and are clean and friendly. I wouldn’t go anywhere else. Thank you

As usual arrived as per allotted time , fast efficient work cleaned after work finished , have been using HEH for the last 12 years no problems always friendly answer any questions you might have

Arrived 0n time, smart and very pleasant. Did the service and explained everything. I have used H.E.H for a long time and have always been very satisfied with their service, excellent.

Fantastic Service. So pleasant and we will continue to get our boiler serviced by High Efficiency Heating UK Ltd.

HEH installed a commercial heating system at our premises in 2019. We’ve been very happy with their initial installation and annual service, that for an extended showroom development we invited HEH to undertake the works. We’ve had good advice from Richard and all of the fitters have been great.