Endorsed by Which?

High Efficiency Heating UK Ltd

5.0

893 Reviews

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

Organisations and Awards

Jul 2020
Jul 2019

About

High Efficiency Heating (UK) Ltd.
We are a local, family run business based in Ashton Under Lyne, Lancashire. All our engineers are Gas Safe registered which means they have been certificated by the official regulatory body to make sure they are competent and qualified to work safely and legally with gas related appliances in your home.
HEH are Level 2 Worcester Accredited Partners. Our engineers have received training by Worcester Bosch to install and maintain their products. Because of this partnership we are able to provide you with their industry leading parts and labor guarantee.

As a business focused on excellent customer service, quality and value, High Efficiency Heating (UK) Ltd have now received over 500 five star Which Trusted Trader reviews from which we are very proud of.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas safety testing and inspection
    • Radiators and central heating
    • Gas cooker installation
    • Gas emergencies
    • Gas cooker repair
    • Gas fire repair and servicing
    • Immersion Heaters
    • Power flushing
    • Underfloor heating
  • Plumbers

    • Unvented cylinder installation and maintenance
  • Renewable energy

    • Air source heat pumps
    • Ground source heat pumps
  • Gas installers

    • Gas Fires
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Immersion Heaters

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
893 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Excellent
Customer Service
Quality
Value
I needed pipework sorting in my garage so I could fully open the back door. Lads did a brilliant job. Very sociable, spent time talking with me about the next job I want doing. Can't fault this company. Glad I took a neighbour's advice and switched from British Gas.
Customer in Greater Manchester Posted on 06/03/2025 , work completed 06/03/2025
The trader replied (on 15/04/2025)
Thank you for your 5* review. From all at HEH.
Call out to remedy fault on boiler
Customer Service
Quality
Value
We have used HEH for many years to service and maintain the boiler in our home and a property we let out. HEH are a reliable and efficient company - true to their name - if we have a problem they respond to our calls by sorting it out on the same day. Their engineers are always polite and explain the issue which they are rectifying.
Customer in Greater Manchester Posted on 03/04/2025 , work completed 03/04/2025
The trader replied (on 15/04/2025)
Thank you for your fantastic review we very much appreciate your feedback, I have shared with our engineers, Thanks again.
Great job
Customer Service
Quality
Value
Booked for a service but there were some issues they needed to come back to fix. Came back the same day and all sorted quickly and efficiently. All engineers really considerate and friendly, and super mindful of my house cat, which I really appreciated! Thank you for a great service.
Customer in Greater Manchester Posted on 07/04/2025 , work completed 07/04/2025
The trader replied (on 15/04/2025)
Thank you for your amazing 5 Star review. We appreciate your kind words.
My Review
Customer Service
Quality
Value
It was with some trepidation we awaited the onslaught on Tuesday 13th October. In the event it all went very well. Dylan and Ross worked hard to try and give us minimum disruption, asking us at every stage if all was to our satisfaction. We were impressed by their attention to detail both in the plumbing and clearing up afterwards. It was much appreciated. Although it is not experience we relished as far as we are concerned it was much less hassle than we expected. It is a job very well done. Many thanks to all concerned especially Dylan and Ross. A mention also of Leanne who was helpful when we panicked last Sunday over a small leak. Thanks once again to all concerned.
John & Rosemary, Cheshire Posted on 04/11/2015 , work completed 04/11/2015
My Review
Customer Service
Quality
Value
Prompt & professional
Maureen, Lancashire Posted on 11/01/2016 , work completed 11/01/2016
Brilliant job
Customer Service
Quality
Value
Very professional and friendly manner.
Barbara, Cheshire Posted on 18/02/2016 , work completed 18/02/2016
On time, friendly, very professional
Customer Service
Quality
Value
Andy talked us through the boiler swap and change rads, in plain English at the quote stage, unlike some other companies, was never pushy. Fitters were brilliant, Dylan and Aaron joined later by Kyle Apprentice. Work very hard and kept the house clean & tidy, boss called each day to see if all was well. Sharon & girls in office spot on. I would 100% use them again.
Keith, Cheshire Posted on 22/02/2016 , work completed 22/02/2016
My Review
Customer Service
Quality
Value
My boiler serviced very efficiently. He arrived on time and was very well mannered and cheerful.
Kathleen, Cheshire Posted on 17/02/2016 , work completed 17/02/2016
Excellent
Customer Service
Quality
Value
Communication - excellent. Punctuality - excellent. Work - excellent.
Ellen, Derbyshire Posted on 16/03/2016 , work completed 16/03/2016
Multipoint installation.
Customer Service
Quality
Value
Good, quick response from HEH to install a new multipoint. Contacted on the Monday and installed on the Tuesday. No mess of fuss, completed the installation in about two hours.
Roy, Lancashire Posted on 15/03/2016 , work completed 15/03/2016
Very high standard
Customer Service
Quality
Value
Have used this trader for many years and have found them to be a five star service. From contacting them to report a fault to the engineer completing the problem. Very rare these days.
Percy, Lancashire Posted on 30/03/2016 , work completed 30/03/2016
Second house installation
Customer Service
Quality
Value
Used again for second house installation because of satisfaction with first house. Installation HEH was again very professional and thorough.
David, Cheshire Posted on 11/01/2017 , work completed 11/01/2017
Prompt & professional
Customer Service
Quality
Value
Engineer by the name of Dave Taylor carried out the work. He was friendly, polite and knew what he was doing. A job well done and no mess left behind.
Peter, Cheshire Posted on 22/06/2016 , work completed 22/06/2016
Services with high efficiency
Customer Service
Quality
Value
Dave was prompt, very approachable, serviced my boiler very quickly as I have had no problems with it. I would recommend this firm to anyone.
Sandra, Lancashire Posted on 01/07/2016 , work completed 01/07/2016
Very good
Customer Service
Quality
Value
A pleasure to have in our home.
Roy, Cheshire Posted on 04/08/2016 , work completed 04/08/2016
Central heating, boiler replaced
Customer Service
Quality
Value
Suitability and costs of replacement boiler explained thoroughly at home consultation. Boiler replaced promptly with minimal disruption. Clear instructions given on controls and after care service. Andy and his team were cheerful and professional throughout. Very pleased with new boiler.
Catherine, Lancashire Posted on 14/07/2016 , work completed 14/07/2016
Prompt and efficient (Good job)
Customer Service
Quality
Value
Full heating system fitted in two days complete. Awkward places on walls etc. to work. Woodword, tiling removed and refitted, also plaster work done. I would recommend it to anyone. 24th August 2016 the office suit rang to check if I was satisfied with the work. If any heater problems, contact them any time and they will deal with it.
John, Lancashire Posted on 22/08/2016 , work completed 22/08/2016
Top job. Good price
Customer Service
Quality
Value
Fitted new boiler in different position with minimum fuss and no mess. 2 engineers who were efficient and polite. Very pleased with all aspects of the job.
Paul, Cheshire Posted on 07/09/2016 , work completed 07/09/2016
My Review
Customer Service
Quality
Value
Good job!
Roy, Lancashire Posted on 22/09/2016 , work completed 22/09/2016
My Review
Customer Service
Quality
Value
Excellent job
Lee, Cheshire Posted on 14/03/2016 , work completed 14/03/2016
Top notch
Customer Service
Quality
Value
Gareth was very helpful, tidy, well mannered. A real pro in the service team. Would and have recommended on Facebook under my professional name of Roger-T-Artful.
Roger, Lancashire Posted on 18/10/2016 , work completed 18/10/2016
Prompt, polite and efficient.
Customer Service
Quality
Value
Very personable engineer. Helpful, informative and friendly. Very pleased with the service and the company. Will definitely recommended.
Julia, Cheshire Posted on 01/11/2016 , work completed 01/11/2016
1st class service, recommended
Customer Service
Quality
Value
Bang on time. Pleasant young man. Very helpful.
David, Lancashire Posted on 20/10/2016 , work completed 20/10/2016
Very efficient
Customer Service
Quality
Value
I called the company as a matter of urgency. They responded promptly, the part required was delivered and fitted the next day. The engineer Dave was extremely professional and did an excellent job. I will definitely use them again and have no hesitation in recommending them to others.
Vera, Lancashire Posted on 11/11/2016 , work completed 11/11/2016
Very good response
Customer Service
Quality
Value
Excellent service all round
Maurice, Lancashire Posted on 14/11/2016 , work completed 14/11/2016
Brilliant
Customer Service
Quality
Value
The service I received was excellent & Dave, the lad that came, was very good.
Eileen, Cheshire Posted on 25/11/2016 , work completed 25/11/2016
Excellent job
Customer Service
Quality
Value
We are very satisfied with the installers who carried out the work in professional manner and a clean job, well done. We would have no hesitation in recommending this company and the workmen.
Amratlal, Lancashire Posted on 06/12/2016 , work completed 06/12/2016
Professional & tidy
Customer Service
Quality
Value
Very well done job of replacing combi boiler.
Anthony, Lancashire Posted on 15/12/2016 , work completed 15/12/2016
Excellent Service
Customer Service
Quality
Value
It was a pleasure to have Dylan, Aaron and Kyle in my home, great lads, very friendly and made me feel at ease whilst the work was being carried out. They definitely went above and beyond which was much appreciated. I will definitely use them again and would highly recommend.
Jess Bailey Posted on 12/02/2017 , work completed 12/02/2017
The trader replied (on 06/06/2017)
Thank you for your review jess, we are pleased to hear you were happy with out service :)
Professional job.
Customer Service
Quality
Value
Boiler service, very helpful and professional.
Lesley, Cheshire Posted on 16/02/2017 , work completed 16/02/2017
The trader replied (on 06/06/2017)
Thank you
I recommended these guys to my 82 year old Dad!
Customer Service
Quality
Value
We were so happy with HEH when they did our boiler & full central heating system replacement, we recommended them to my 82 year old Dad. They more than pulled the stops out for him to make sure his radiators were replaced and working within the day! Great bunch of lads, polite, efficient, professional and they do a great job! Thank you HEH !!
Shelley Posted on 24/02/2017 , work completed 24/02/2017
The trader replied (on 06/06/2017)
Hi Shelley, Thank you so much for your kind words, We are really pleased your dad was happy with out service :)
Great job fitting new boiler
Customer Service
Quality
Value
Aaron and Andrew were great, they had done most of the boiler replacement by lunchtime so the heating could come on again. Fully cleaned up afterwards and explained how new boiler worked. Would recommend.
Paul, Lancashire Posted on 11/02/2017 , work completed 11/02/2017
The trader replied (on 06/06/2017)
Thank you for your kid words :)
A great company
Customer Service
Quality
Value
My boiler broke down on bank holiday Monday they still came out and fixed it great job and a nice guy! Thank you.
Leanne Posted on 01/05/2017 , work completed 01/05/2017
The trader replied (on 05/06/2017)
Thank You for your review :)
A good, efficient team
Customer Service
Quality
Value
The installation was done over 2 days & the team worked well & tidied up quite well afterwards. The boiler & radiators are working efficiently. A good job! A member of the team. Came on the 3rd day - just to check ok.
Marion, Cheshire Posted on 04/05/2017 , work completed 04/05/2017
The trader replied (on 05/06/2017)
Thank You for your review it means a lot to us that you were happy with our service :)
Brilliant job
Customer Service
Quality
Value
The two workers Dylan & Dave arrived promptly. Undertook the work to a high standard. They were very friendly hardworking and knowledgeable.
Jane, Lancashire Posted on 26/04/2017 , work completed 26/04/2017
The trader replied (on 06/06/2017)
Thank you kindly for your review we really appreciate it :)
Excellent service
Customer Service
Quality
Value
Very impressed with quality of service. Aaron and Kyle were very helpful and friendly. Job was completed on time and afterwards guys cleaned up all the mess. Highly recommended company.
Malgorzata, Lancashire Posted on 18/04/2017 , work completed 18/04/2017
Very satisfactory
Customer Service
Quality
Value
Was recommended to "High Efficiency Heating" by a friend. I was very impressed by their service both in the office conversations and by the workmen when they came. Two excellent workers in two different occasions - took all steps to leave everything clean and tidy. Would definitely use them again.
Margaret, Lancashire Posted on 20/07/2017 , work completed 20/07/2017
The trader replied (on 09/08/2017)
Hi Margaret. Thank you for your kind words. As HEH is a family run business it means a lot to us to know that our valued customers are satisfied with our work from the office to the engineers attending your home. Should you need our services in the future please do not hesitate to contact us. :)
Fast and Efficient
Customer Service
Quality
Value
I had my shower installed today by HEHUK. Great job, very pleased, would definitely use again and recommend this company to friends and family. Thank you Andy. Christine.
christine Posted on 08/08/2017 , work completed 08/08/2017
The trader replied (on 21/08/2017)
Hi Christine. We are happy you are please with your new shower and we look forward to working with you in the future should you require any of our services. Thank You for your review. :)
Prompt & professional
Customer Service
Quality
Value
Have used HEH for several years and always find them reliable and value for money.
John, Cheshire Posted on 14/08/2017 , work completed 14/08/2017
Ross & Barry
Customer Service
Quality
Value
Excellent Job carried out by two competent tradesmen.
Philip, Cheshire Posted on 29/09/2017 , work completed 29/09/2017
The trader replied (on 13/11/2017)
Hi Philip. Thanks for you kind review. :)
See below
Customer Service
Quality
Value
Excellent All Round
Which? Trusted Traders Consumer Posted on 06/10/2017 , work completed 06/10/2017
The trader replied (on 22/11/2017)
Thank You for your kind review Warm Regards The HEH Team
Fantastic service
Customer Service
Quality
Value
Booked at short notice to have a hob disconnected from the gas to make way for an induction one. Andy did a fabulous job, explained everything and fully tested everything.
Angel Rubio Martinez Posted on 01/11/2017 , work completed 01/11/2017
The trader replied (on 22/11/2017)
Hi Angel Thanks for your kind review. Warm Regards All The Team at HEH
Brilliant job
Customer Service
Quality
Value
I have the boiler and gas fire checked by them. Staff are pleasant, courteous, and keen to get things right. They are the best plumbers I have ever met and can highly recommend.
Hannah Stemp Posted on 16/10/2017 , work completed 16/10/2017
New Worcester Bosch boiler
Customer Service
Quality
Value
HEH have recently filed a new boiler at my property, I Initially dealt with Andrew Baxter for the quotation who simplified Information so I was able to understand exactly what was required. The quotated cost was exactly what I paid and the work was completed to a very high standard, leaving the property clean and tidy. I would definitely have no doubts about using this company in the future and recommending to anybody requiring heating and plumbing services.
Peter Walsh Posted on 06/01/2018 , work completed 06/01/2018
The trader replied (on 05/02/2018)
Hi Peter Thank You for taking the time to leave us a review. Andy and the team would not have ben happy had you not understood the installation process. We are pleased you are happy with the works carried out and our engineers pride themselves on keeping the job neat and tidy. If you require any assistance with your new boiler, system or controls please do not hesitate to contact us. Warm Regards The HEH Team
Brilliant job
Customer Service
Quality
Value
Fast efficient service very impressed. No hesitation in recommending to anyone.
Derek, Lancashire Posted on 05/12/2017 , work completed 05/12/2017
The trader replied (on 05/02/2018)
Hi Derek Thanks for taking the time to leave us a great review. We are so happy you are impressed with our work. We pride ourselves on the services we offer. Kind Regards The Team at HEH
Quality, reliable work.
Customer Service
Quality
Value
I have used HEH for the past 10 years for all my plumbing, heating and gas needs. I have never been disappointed with the service or work which they provide. They offer a text alert service which means you know when your engineer visit is booked for and even when the engineer is on their way to your house. Great company, I'd have no hesitation in recommending.
Paul W Posted on 04/02/2018 , work completed 04/02/2018
The trader replied (on 06/02/2018)
Hi Paul Thank you for your custom over the years. It is a pleasure to carry out our services to you. We appreciate you leaving us a kind review also. We always strive to keep up with the latest technology to provide our customers with as much information as possible, so to know we are getting it right is great to hear. We look forward to taking care of you in the future. Thank Again :) Warm Regards All the Team at HEH
Great service
Customer Service
Quality
Value
Thanks to all at Heh,We are very pleased with the work carried out and if we need any work done in the future you would be the first to call .
Pauline Posted on 23/02/2018 , work completed 23/02/2018
The trader replied (on 07/03/2018)
Pauline, thank you so much for your review xx
My review
Customer Service
Quality
Value
Excellent.
Anthony, Cheshire Posted on 16/02/2018 , work completed 16/02/2018
The trader replied (on 06/03/2018)
Hi Anthony Thank you for your review :)
Brilliant wont use anyone else
Customer Service
Quality
Value
HEH installed our boiler nearly 9 years ago, I never use anyone else & wish they had done our previous boiler installation. We always get a prompt reliable & friendly service. They keep you well informed, let you know when the engineer is on his way. I would & have recommended HEH to friends, family & neighbours Thank you everyone at HEH
Cath & David Wilde Posted on 01/03/2018 , work completed 01/03/2018
The trader replied (on 07/03/2018)
Cath & David Wilde, Thank you for your review x
Very professional
Customer Service
Quality
Value
David serviced my boiler, two gas fires & a gas hob. He was clean & thorough doing the work. I felt he gave an excellent service and have already told a neighbour how satisfied I was with his work. You could tell he loved his job.
Geoffrey, Lancashire Posted on 19/02/2018 , work completed 19/02/2018
The trader replied (on 07/03/2018)
Thank you for your kind words, HEH are glad to hear you were happy with the service .