High Efficiency Heating UK Ltd

I rang Sharron to find out about getting my old boiler replaced and Andy was here on the dot two days later. After telling him my plans, he gave me a quote for a cost effective Worcester boiler. He didn't give me the hard sell or try to get me to buy add ons. We agreed on the price and the job booked within 30 minutes of him arriving. He promised to get an engineer out as soon as he could because I was a priority case, but I told that it was ok and that I could wait a few more weeks. Later on that morning, Sharron rang back and gave me a date for a week later. Ross arrived this morning at 8am and left at 2.45pm. He was friendly, polite, tidy and very professional. He spent time explaining how to use the new boiler and thermostat and cleared up all his mess. The old boiler was taken away and I wouldn't know anyone had been here. An hour after Ross had left, Sharron called to check I was happy with the work and as ever - completely satisfied. Andy and Sharron have created a really fantastic company, I've had to use their services many times over the last ten years and on little jobs, they've never charged me. It's little things like this that makes you want to use them again and again. I trust them implicitly, they're often doing jobs for my mum and I never worry that she's being ripped off. All the engineers that come to my house are a credit to HEH - don't bother using anyone else, you just won't get this level of service or value for money. Thank you.

Great service from the initial survey and quote by Andy right through to the installation by Aaron and Kyle. Professional and quick service. Kept fully informed at all times and the installation was performed with minimum disruption and no mess. After installation we were given a thorough explanation of the system and how to use it as well as a walkthrough of the service pack and details of how to contact the company in the event of any questions, queries or problems. Highly recommended.

It was a pleasure to have Dylan, Aaron and Kyle in my home, great lads, very friendly and made me feel at ease whilst the work was being carried out. They definitely went above and beyond which was much appreciated. I will definitely use them again and would highly recommend.

We were so happy with HEH when they did our boiler & full central heating system replacement, we recommended them to my 82 year old Dad. They more than pulled the stops out for him to make sure his radiators were replaced and working within the day! Great bunch of lads, polite, efficient, professional and they do a great job! Thank you HEH !!

Would not hesitate to recommend the firm, 5 Star service on all levels provided by 5 Star People. Thanks again Andy, Dylan and Kyle

Booked at short notice to have a hob disconnected from the gas to make way for an induction one. Andy did a fabulous job, explained everything and fully tested everything.

HEH have recently filed a new boiler at my property, I Initially dealt with Andrew Baxter for the quotation who simplified Information so I was able to understand exactly what was required. The quotated cost was exactly what I paid and the work was completed to a very high standard, leaving the property clean and tidy. I would definitely have no doubts about using this company in the future and recommending to anybody requiring heating and plumbing services.

Recently had a boiler fitted by this company. Excellent service, two engineers came on time and fitted boiler efficiently and with no mess. Cleaned up after their work and were very pleasant. Would most definitely recommend this company to anyone. Great job.

Received excellent service from the company when having my radiators changed. All the team was extremely polite and listened carefully to my requests. They carried out the work efficiently and to a high standard. I would highly recommend them and will be contacting them in the future should I require any further work.

HEH recently serviced our boiler - which they installed a few years ago (great competitive job back then too). We received a text to confirm the time that the named engineer would arrive. The engineer arrived on time and did a great job, very efficient and tidy. Great value. We would not hesitate to recommend this company. Friendly office staff and good engineers.

I recently had a gas leak, near to a gas fire in the lounge, which involved the Emergency gas service coming to my home and having to cut off my supply. I contacted HEH who attended the same day and isolated the feed concerned so that gas could be restored to my boiler. They then arranged for a follow up visit so that the exact source a of the leak could be identified and repaired. The speed and quality of the service was superb.

Dad had water flooding his bathroom and it was starting to come through the kitchen ceiling when I called to check on him after work. We turned the water off and thought, what do we do next? It was Friday evening after 5:30 on a Bank Holiday weekend. Sharon had left the office, but she contacted Andy who was with us just after six. He made things safe for overnight and was back the next day to fix the overflowing toilet cistern. Now that is what you call fast reliable excellent service. He put the customer, my 83 year old Dad first, into and during a well deserved Bank Holiday weekend break! The fee was extremely reasonable too, thank you Andy.

The engineers who visit are knowledgeable and courteous. Visits are punctual and have attended even in the worst weather. Would happily recommend and good value for money.