Endorsed by Which?

High Efficiency Heating UK Ltd

5.0

967 Reviews

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Organisations and Awards

Jul 2020
Jul 2019

About

High Efficiency Heating (UK) Ltd.
We are a local, family run business based in Ashton Under Lyne, Lancashire. All our engineers are Gas Safe registered which means they have been certificated by the official regulatory body to make sure they are competent and qualified to work safely and legally with gas related appliances in your home.
HEH are Level 2 Worcester Accredited Partners. Our engineers have received training by Worcester Bosch to install and maintain their products. Because of this partnership we are able to provide you with their industry leading parts and labor guarantee.

As a business focused on excellent customer service, quality and value, High Efficiency Heating (UK) Ltd have now received over 500 five star Which Trusted Trader reviews from which we are very proud of.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas safety testing and inspection
    • Radiators and central heating
    • Gas cooker installation
    • Gas emergencies
    • Gas cooker repair
    • Gas fire repair and servicing
    • Immersion Heaters
    • Power flushing
    • Underfloor heating
  • Plumbers

    • Unvented cylinder installation and maintenance
  • Renewable energy

    • Air source heat pumps
    • Ground source heat pumps
  • Gas installers

    • Gas Fires
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Immersion Heaters

Customer reviews

Why you can trust these reviews

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100% of the reviews we publish have been through our stringent moderation process.

5.0
967 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Boiler service
Customer Service
Quality
Value
Excellent service as always, staff always friendly, polite and professional. Wouldn’t hesitate to recommend to friends and family.
Customer in Greater Manchester Posted on 23/10/2023 , work completed 23/10/2023
The trader replied (on 02/11/2023)
We thank you for your lovely review.
Fabulous as always
Customer Service
Quality
Value
Gas pipe for the new boiler routed under the house and up the outside wall. Friendly, professional and knowledgeable.
Customer in Greater Manchester Posted on 18/10/2023 , work completed 22/09/2023
The trader replied (on 02/11/2023)
HEH are pleased to hear you are happy with our service thank you for your kind review
Annual check on boiler and gas fire.
Customer Service
Quality
Value
Brilliant service as usual with very pleasant and helpful engineer. Very knowledgeable about gas fire safety and full of helpful advice. Finding HEH has been a a moment of reassurance and trust in service for the last good number of years.
Customer in Greater Manchester Posted on 18/10/2023 , work completed 18/10/2023
The trader replied (on 02/11/2023)
Thank you for your lovely review from all at HEH
10/10 again !
Customer Service
Quality
Value
Annual service carried out this morning. Arrived on time, no hassle and engineer brilliant. Can't recommend HEH highly enough. Best thing we ever did to get these guys to fit our new boiler. Thanks again 👍
Customer in Greater Manchester Posted on 18/10/2023 , work completed 18/10/2023
The trader replied (on 18/10/2023)
Amazing review, Thank you your kind words will be shared with all at HEH
First Class
Customer Service
Quality
Value
Rang with radiator fault. Engineer attended within 4hrs, excellent service would recommend to everybody.
Customer in Greater Manchester Posted on 17/10/2023 , work completed 17/10/2023
The trader replied (on 18/10/2023)
Thank you for your review, all at HEH are pleased to hear your happy with our service.
Highly Recommend
Customer Service
Quality
Value
As usual absolutely prompt and efficient. Pump failed on our system and they supplied and fitted a new one in super quick time.
Customer in Greater Manchester Posted on 17/10/2023 , work completed 17/10/2023
The trader replied (on 18/10/2023)
Thank you for your kind review, Were pleased to hear your happy with our service.
Air Source Heat Pump Installation
Customer Service
Quality
Value
We had an Air Source Heat pump installed by this company in our new build property in 2022. The pre-planning advise from Andy was really helpful and when it came to installation the fitting team were on time and everything was fitted to a very high standard.
Customer in Derbyshire Posted on 10/10/2023 , work completed 30/08/2022
The trader replied (on 18/10/2023)
Thank you for your amazing review, your kind word will be shared with HEH team. We hope your enjoying your Air source heat pump
Fantastic work
Customer Service
Quality
Value
From survey to completion of a boiler replacement for my elderly mother I cannot praise this company enough. The work needed doing very quickly and they managed to squeeze us in to complete the work to a very high standard.
Customer in Greater Manchester Posted on 02/10/2023 , work completed 30/09/2023
The trader replied (on 10/10/2023)
Good afternoon, We hope you mother is enjoying the benefits from the new boiler installation, Thank you for your review and for being a valued customer.
Boiler installation and pipe work modifications High
Customer Service
Quality
Value
No hesitation in recommending this Company to anyone. Excellent service friendly efficient and trustworthy staff. Big thanks to Dave and Jack
Customer in Greater Manchester Posted on 28/09/2023 , work completed 28/09/2023
The trader replied (on 10/10/2023)
Thank you for your amazing review, We will pass on your message to Dave and Jack
Always reliable and skilled
Customer Service
Quality
Value
Andy's crew were back, after 17 years, to replace their previously installed Worcester Bosch boiler with a newer model. I first met Andy in 2006 for the installation and have had the boiler servicing done by HEH since then. Always polite and efficient, with a very detailed estimate and ease of contact for any amendments or clarifications. HEH have been my first port of call for replacement radiators, radiator thermostats and other heating related jobs. The team are always friendly and happy to discuss and explain the work that they are about to do. All of the unwanted materials, appliances and packaging are taken away at the end of the job, without fuss, before cleaning up. When I book in a visit I know that they will attend. Text messages keep me informed. Louise in the office is most helpful too, promptly dealing with any queries. I can certainly recommend this company, and did so in the previous manifestation of Which? Local.
Customer in Greater Manchester Posted on 24/09/2023 , work completed 18/09/2023
The trader replied (on 03/10/2023)
Thank you for your review, and thank you for continuing to being a valued customer. Louise and all the office staff appreciate your kind words. Thank you
So pleased we used High Efficiency Heating.
Customer Service
Quality
Value
A neighbour recommended High Efficiency to us and we are so glad they did. We had our entire heating system replaced, boiler, all new piping and some radiators. Even though it was a tricky job in an old house involving lifting floorboards and two tiled bathroom floors, everything was restored back to it's original state and they left the house spotless. Nothing was too much trouble for Dave and the team who were courteous, efficient and kept us informed on the progress through the week. I wouldn't hesitate to recommend this company to anyone.
Customer in Greater Manchester Posted on 18/09/2023 , work completed 15/09/2023
The trader replied (on 03/10/2023)
Thank you for this amazing review your kind words will be passed to Dave and the team
Another great job
Customer Service
Quality
Value
Brilliant job friendly people.My daughter has used this company for over 20 years and never been let down.My grand daughter also had a full central heating system and was very pleased too.They leave the job clean and tidy and also timely.
Customer in Greater Manchester Posted on 03/09/2023 , work completed 02/09/2023
The trader replied (on 03/10/2023)
Thank you for your review, And thank you for being great customers
Leaking boiler
Customer Service
Quality
Value
Responded to the phone call. The engineer arrived within a couple of hours. Polite professional Helpful - answered my questions and solved the problem.
Customer in Greater Manchester Posted on 02/09/2023 , work completed 28/08/2023
The trader replied (on 03/10/2023)
Thank you for your kind review
Excellent
Customer Service
Quality
Value
Really good firm, Andy and the guys never let me down. Experts in the field and always great price
Customer in Greater Manchester Posted on 29/08/2023 , work completed 29/08/2023
The trader replied (on 03/10/2023)
Thank you for your positive review
Boiler Installation
Customer Service
Quality
Value
The fitters were on time, polite, very professional and they cleaned up after themselves. We're very happy with the work they did, and would recommend the company. 1st rate.
Customer in Derbyshire Posted on 23/08/2023 , work completed 23/08/2023
The trader replied (on 03/10/2023)
Thank you for recommending our company we love to hear your happy with our services.
Service
Customer Service
Quality
Value
First time I have used High Efficiency. Not long moved into our house. The young man who called did a full service check on all gas appliances was helpful and informative. Will be taking out a payment plan for future checks. Would highly recommend this company.
Gillian in Greater Manchester Posted on 23/08/2023 , work completed 23/08/2023
The trader replied (on 03/10/2023)
Thank you for your lovely review
Annual boiler service
Customer Service
Quality
Value
We had a new Bosch boiler and new radiators throughout a number of years ago. HEH have serviced the boiler each year since and completed our log book for any warranty issues. These services are carried out at our convenience by a fully trained engineer. Everything is explained, the work is completed in a clean and professional manner and left spotless on completion. We used to be with British Gas. Not anymore.
Customer in Greater Manchester Posted on 03/08/2023 , work completed 25/07/2023
The trader replied (on 09/08/2023)
Good Morning, Many thanks for your kind review, Our aim is to keep our customers happy and maintain your heating system. Thank you for being a great customer.
Great work
Customer Service
Quality
Value
Very professional throughout the whole process from booking to completion. I would definitely recommend them.
Customer in Greater Manchester Posted on 01/08/2023 , work completed 01/08/2023
The trader replied (on 03/08/2023)
Thank you for your review our office team & engineers are always here to help.
I used this company to install a new boiler. It’s one of the most professional and efficient companies that I have ever had dealings with.
The company High Efficiency Heating is a family-run company. The family who owns it and the staff who works there are knowledgeable, very professional and highly efficient and experienced. I had a new boiler installed by this company. They arrived to do the job on time, they were polite and considerate. Cleaned up when finished working. Highly recommend them.
Customer in Greater Manchester Posted on 27/07/2023 (Reviewer did not use service)
The trader replied (on 31/07/2023)
Good Afternoon. Thank you for your great review. We hope that you are enjoying all of the benefits of your new boiler. We are so pleased that you were happy with the level of customer care that you received from our engineers while carrying out works in your home. We are always here to help. Thank you.
Boiler Installation
Customer Service
Quality
Value
We received a text to say that the HEH team were on their way, and they turned up on time. They were a pleasure to have in our home, explained everything to us, and left no mess.
Customer in Greater Manchester Posted on 19/07/2023 , work completed 19/07/2023
The trader replied (on 31/07/2023)
Thank you for your review, We kind most of our customers really benefit from our text service once the job is collected. Thank you again
Boiler service
Customer Service
Quality
Value
Boiler annual service booked in several weeks ago, was offered am or pm appointment, elected afternoon received a text at lunch time stating engineers were on their way they arrived promptly afterwards, polite and Curtios when they arrived. Boiler serviced engineer explained what had been done as part of service. Took no time at all very happy with service from having boiler installed to yearly service can’t fault them 😀
Customer in Greater Manchester Posted on 19/07/2023 , work completed 19/07/2023
The trader replied (on 31/07/2023)
Good morning, Thank you for your kind words, All of our team are friendly and are always on hand to assist our customers. Thanks again
Service
Had boiler serviced for the 9th time. Excellent company and the lads that have come every year are always polite. They do an excellent job. Well done HEH.
Customer in Greater Manchester Posted on 17/07/2023 (Reviewer did not use service)
The trader replied (on 31/07/2023)
Thank you for your review message.
great service
Customer Service
Quality
Value
HEH arrived when they said the would arrive, texting a message to say they were on their way. A very polite, easy to speak to engineer carried out the service in a very professional and efficient way. I have used HEH on a number of occasions and have always found them to be very professional, efficient and approachable. I can and will recommend HEH to any person requiring Heating engineers to attend their central heating system.
Customer in Greater Manchester Posted on 03/07/2023 , work completed 03/07/2023
Excellent work
Customer Service
Quality
Value
Every experience we have had with High Efficiency Heating has been exceptional. They always arrive as planned, their staff are polite, efficient and knowledgeable. I would highly recommend using them.
Catherine in Greater Manchester Posted on 23/06/2023 , work completed 23/06/2023
The trader replied (on 27/06/2023)
Hello, Thank you for your great review. We will always try our best to stick to the time slots allocated to our customers. All of our team are on hand to offer assistance from the engineers to the office staff we always happy to help. Thank you for having HEH carry out works in your home. Warmest Regards From all the Team at HEH
Highly Recommended
Customer Service
Quality
Value
Cannot recommend HEH highly enough. Right from having the boiler fitted, to having it serviced, to them sorting an issue I had today .... they've been brilliant. The staff in the office and the engineers are all super nice and nothing is too much trouble. Thank you again, keep up the good work. 👍
Customer in Greater Manchester Posted on 07/06/2023 , work completed 07/06/2023
The trader replied (on 09/06/2023)
Good Afternoon Thank you for your great review, All of our team are on hand to help and assist our customers no matter how little or large the job may be. We are so pleased that you were happy with the service that we provided and we thank you for considering us for a recommendation. Warmest Regards From all the team at HEH