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High Efficiency Heating UK Ltd

5.0

954 Reviews

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Organisations and Awards

Jul 2020
Jul 2019

About

High Efficiency Heating (UK) Ltd.
We are a local, family run business based in Ashton Under Lyne, Lancashire. All our engineers are Gas Safe registered which means they have been certificated by the official regulatory body to make sure they are competent and qualified to work safely and legally with gas related appliances in your home.
HEH are Level 2 Worcester Accredited Partners. Our engineers have received training by Worcester Bosch to install and maintain their products. Because of this partnership we are able to provide you with their industry leading parts and labor guarantee.

As a business focused on excellent customer service, quality and value, High Efficiency Heating (UK) Ltd have now received over 500 five star Which Trusted Trader reviews from which we are very proud of.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas safety testing and inspection
    • Radiators and central heating
    • Gas cooker installation
    • Gas emergencies
    • Gas cooker repair
    • Gas fire repair and servicing
    • Immersion Heaters
    • Power flushing
    • Underfloor heating

  • Plumbers

    • Unvented cylinder installation and maintenance

  • Renewable energy

    • Air source heat pumps
    • Ground source heat pumps

  • Gas installers

    • Gas Fires

  • Heating contractors

    • Central heating systems (installation and servicing)
    • Immersion Heaters

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
954 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Recommended

Recommended

by 100% of customers
Sort by
Boiler Installation
Customer Service
Quality
Value
The fitters were on time, polite, very professional and they cleaned up after themselves. We're very happy with the work they did, and would recommend the company. 1st rate.
Customer in Derbyshire Posted on 23/08/2023 , work completed 23/08/2023
Recommended
The trader replied (on 03/10/2023)
Thank you for recommending our company we love to hear your happy with our services.
Service
Customer Service
Quality
Value
First time I have used High Efficiency. Not long moved into our house. The young man who called did a full service check on all gas appliances was helpful and informative. Will be taking out a payment plan for future checks. Would highly recommend this company.
Gillian in Greater Manchester Posted on 23/08/2023 , work completed 23/08/2023
Recommended
The trader replied (on 03/10/2023)
Thank you for your lovely review
Annual boiler service
Customer Service
Quality
Value
We had a new Bosch boiler and new radiators throughout a number of years ago. HEH have serviced the boiler each year since and completed our log book for any warranty issues. These services are carried out at our convenience by a fully trained engineer. Everything is explained, the work is completed in a clean and professional manner and left spotless on completion. We used to be with British Gas. Not anymore.
Customer in Greater Manchester Posted on 03/08/2023 , work completed 25/07/2023
Recommended
The trader replied (on 09/08/2023)
Good Morning, Many thanks for your kind review, Our aim is to keep our customers happy and maintain your heating system. Thank you for being a great customer.
Great work
Customer Service
Quality
Value
Very professional throughout the whole process from booking to completion. I would definitely recommend them.
Customer in Greater Manchester Posted on 01/08/2023 , work completed 01/08/2023
Recommended
The trader replied (on 03/08/2023)
Thank you for your review our office team & engineers are always here to help.
I used this company to install a new boiler. It’s one of the most professional and efficient companies that I have ever had dealings with.
The company High Efficiency Heating is a family-run company. The family who owns it and the staff who works there are knowledgeable, very professional and highly efficient and experienced. I had a new boiler installed by this company. They arrived to do the job on time, they were polite and considerate. Cleaned up when finished working. Highly recommend them.
Customer in Greater Manchester Posted on 27/07/2023 (Reviewer did not use service)
Recommended
The trader replied (on 31/07/2023)
Good Afternoon. Thank you for your great review. We hope that you are enjoying all of the benefits of your new boiler. We are so pleased that you were happy with the level of customer care that you received from our engineers while carrying out works in your home. We are always here to help. Thank you.
Boiler Installation
Customer Service
Quality
Value
We received a text to say that the HEH team were on their way, and they turned up on time. They were a pleasure to have in our home, explained everything to us, and left no mess.
Customer in Greater Manchester Posted on 19/07/2023 , work completed 19/07/2023
Recommended
The trader replied (on 31/07/2023)
Thank you for your review, We kind most of our customers really benefit from our text service once the job is collected. Thank you again
Boiler service
Customer Service
Quality
Value
Boiler annual service booked in several weeks ago, was offered am or pm appointment, elected afternoon received a text at lunch time stating engineers were on their way they arrived promptly afterwards, polite and Curtios when they arrived. Boiler serviced engineer explained what had been done as part of service. Took no time at all very happy with service from having boiler installed to yearly service can’t fault them 😀
Customer in Greater Manchester Posted on 19/07/2023 , work completed 19/07/2023
Recommended
The trader replied (on 31/07/2023)
Good morning, Thank you for your kind words, All of our team are friendly and are always on hand to assist our customers. Thanks again
Service
Had boiler serviced for the 9th time. Excellent company and the lads that have come every year are always polite. They do an excellent job. Well done HEH.
Customer in Greater Manchester Posted on 17/07/2023 (Reviewer did not use service)
Recommended
The trader replied (on 31/07/2023)
Thank you for your review message.
great service
Customer Service
Quality
Value
HEH arrived when they said the would arrive, texting a message to say they were on their way. A very polite, easy to speak to engineer carried out the service in a very professional and efficient way. I have used HEH on a number of occasions and have always found them to be very professional, efficient and approachable. I can and will recommend HEH to any person requiring Heating engineers to attend their central heating system.
Customer in Greater Manchester Posted on 03/07/2023 , work completed 03/07/2023
Recommended
Excellent work
Customer Service
Quality
Value
Every experience we have had with High Efficiency Heating has been exceptional. They always arrive as planned, their staff are polite, efficient and knowledgeable. I would highly recommend using them.
Catherine in Greater Manchester Posted on 23/06/2023 , work completed 23/06/2023
Recommended
The trader replied (on 27/06/2023)
Hello, Thank you for your great review. We will always try our best to stick to the time slots allocated to our customers. All of our team are on hand to offer assistance from the engineers to the office staff we always happy to help. Thank you for having HEH carry out works in your home. Warmest Regards From all the Team at HEH
Highly Recommended
Customer Service
Quality
Value
Cannot recommend HEH highly enough. Right from having the boiler fitted, to having it serviced, to them sorting an issue I had today .... they've been brilliant. The staff in the office and the engineers are all super nice and nothing is too much trouble. Thank you again, keep up the good work. 👍
Customer in Greater Manchester Posted on 07/06/2023 , work completed 07/06/2023
Recommended
The trader replied (on 09/06/2023)
Good Afternoon Thank you for your great review, All of our team are on hand to help and assist our customers no matter how little or large the job may be. We are so pleased that you were happy with the service that we provided and we thank you for considering us for a recommendation. Warmest Regards From all the team at HEH
Service
Customer Service
Quality
Value
Arrived 0n time, smart and very pleasant. Did the service and explained everything. I have used H.E.H for a long time and have always been very satisfied with their service, excellent.
Customer in Greater Manchester Posted on 07/06/2023 , work completed 07/06/2023
Recommended
The trader replied (on 09/06/2023)
Hello Thank you for your kind review. We are so pleased that you have been happy with our services over the years. It means a lot to us that you continue to have us look after your heating system. Warmest Regards From all the Team at HEH
Excellent work
Customer Service
Quality
Value
As usual arrived as per allotted time , fast efficient work cleaned after work finished , have been using HEH for the last 12 years no problems always friendly answer any questions you might have
Customer in Greater Manchester Posted on 06/06/2023 , work completed 06/06/2023
Recommended
The trader replied (on 09/06/2023)
Hello Thank you for your great review and thank you for being a valued customer of ours for the past TWELVE years. It really does mean a lot. All of our team are friendly and are always on hand to assist our customers. Thanks again :) Warmest Regards From all the Team at HEH
An excellent professional company
Customer Service
Quality
Value
HEH are an excellent professional company which I have used for years. They always come at the agreed time and are clean and friendly. I wouldn’t go anywhere else. Thank you
Customer in Greater Manchester Posted on 06/06/2023 , work completed 24/05/2023
Recommended
The trader replied (on 09/06/2023)
Hello Thankyou for your lovely review. It means a lot to us that you have been a customer of ours for a long time. HEH will always try and stick to the allocated time slots. We are so pleased that you are happy with the level of customer care that you have received. Warmest Regards From all the Team at HEH
New radiator
Customer Service
Quality
Value
Men arrived at the agreed time were very efficient and clean with their work, did all the job agreed and finished in the time specified. I have used this company several times and been fully satisfied with all their work. Everyone was very pleasant and helpful from office staff to workmen. Price has always been as quoted (no hidden extras).
Customer in Greater Manchester Posted on 03/06/2023 , work completed 02/06/2023
Recommended
The trader replied (on 09/06/2023)
Good Morning Thankyou for your lovely review. We are so pleased that you were happy with the works that we have carried out in your home. It means a lot to us that you have continued with your custom with us. . All of our team are on had to help and advise and we will always try to be as punctual as possible. Warmest Regards From all the team at HEH
Annual boiler service
Customer Service
Quality
Value
HEH these guys are the absolute experts and it reassuring to know when you pay for a service you are getting the best for your money. Always puntual and professional.
Customer in Greater Manchester Posted on 02/06/2023 , work completed 02/06/2023
Recommended
The trader replied (on 09/06/2023)
Hello Thank you for your great review and thank you for having us carry out works in your home. We are so pleased that you are happy with the level of customer care that you received :) Warmest Regards From all the team at HEH
Boiler Service
Customer Service
Quality
Value
Fantastic Service. So pleasant and we will continue to get our boiler serviced by High Efficiency Heating UK Ltd.
Customer in Greater Manchester Posted on 25/05/2023 , work completed 24/05/2023
Recommended
The trader replied (on 09/06/2023)
Hello Thank you for having us carry out works in your home. We are so pleased that you were happy with the service that you received and we look forward to having you on board as one of our valued customers. Warmest Regards From all the team at HEH
High standard of work
Customer Service
Quality
Value
Had annual boiler and gas fire serviced. Excellent service and customer care as always. Also great to see familiar faces of staff who have worked there for years. I always recommend HEH to family and friends. The service provided is brilliant. Many Thanks HEH from a satisfied customer. ✔️😀
Sue in Greater Manchester Posted on 25/05/2023 , work completed 25/05/2023
Recommended
The trader replied (on 09/06/2023)
Hello Thank you for your great review and thank you for having us carry out works in your home over the years. It really means a lot, especially when you get to see the ones who have been carrying out boiler maintenance for you for a long time :) Warmest Regards All the Team at HEH
Efficiency as usual
Customer Service
Quality
Value
Rang HEH mid afternoon after finding a leak from the boiler in the loft running into the bedroom below, carpet soaking water coming through the light fitting, we told what we thought was the problem, an engineer could come out 1st thing the following morning incurring a call out charge of which was very reasonable. The engineer had the spare part with him a really nice guy and the job was completed within half hr. We use this company every year for the annual service and satisfaction is above and beyond. Would certainly recommend to anyone.
Customer in Greater Manchester Posted on 24/05/2023 , work completed 24/05/2023
Recommended
The trader replied (on 09/06/2023)
Good Morning Thank you for taking the time to leave us a lovely review. Our repair engineers will always try and attend every job with parts that may need replacing so they can get you up and running again as quickly as possible. Thank you for having us take care of your boiler maintenance. It means a lot. Warmest Regards From all the team at HEH
Usual efficient service
Customer Service
Quality
Value
High Efficiency Heating made a visit to replace a valve in our gas CH boiler. Dave and Josh were extremely efficient and completed the work within an hour. They also gave us advice on an issue with our boiler. I can recommend them without hesitation.
Customer in Greater Manchester Posted on 17/05/2023 , work completed 17/05/2023
Recommended
Boiler leak & Service
Customer Service
Quality
Value
Excellent servive from start to finish, Engineer Punctual, professional & curtious in every way! Explaning the issue found regarding the leak in a professional manner repairing & servicing my Highly boiler to a high standard!! Highly reccomendable to anyone with Boiler / Heating issues
Customer in Greater Manchester Posted on 10/05/2023 , work completed 10/05/2023
Recommended
The trader replied (on 17/05/2023)
Hello Thank you for your great review and thank you for considering us for a recommendation. We are so pleased that you were happy with the customer care and professionalism of our engineer. Warmest Regards From all the team at HEH
Had a radiator removed and a new supplied and fitted.
Customer Service
Quality
Value
Had a radiator removed and a new one fitted. Have used HEH numerous times and they have always been professional, reliable, courteous and respectful. They give you a proposed time and always text before arrival. The work carried out is always too and excellent standard, prompt and extremely clean. Very pleasant staff from admin to the plumbers. Cannot recommend highly enough.
Tracey in Greater Manchester Posted on 04/05/2023 , work completed 04/05/2023
Recommended
The trader replied (on 10/05/2023)
Good Morning Thank you for your very kind review and thank you for using our company for your central heating requirements. It really does mean a lot. We are so pleased that you have been happy with the services and customer care that you have received from our engineers to admin staff and our communication services such as receiving a text message. We like to keep our customers up to date with their job details and time slots as much as possible. We hope that you are enjoying the benefits of your new radiator. Warmest Regards From all the Team at HEH
Great work clean and tidy and informative
Customer Service
Quality
Value
The engineer came to service our boiler and was very clean and tidy and informed us why the boiler was losing pressure, very helpful and informative
Customer in Derbyshire Posted on 04/05/2023 , work completed 04/05/2023
Recommended
The trader replied (on 10/05/2023)
Good Morning Thank you for your kind review. It is important to us that our customers understand the running of their boilers and how to get the best out of them. We are so pleased that you were happy with our services and the customer care from our engineer. Warmest Regards From all the Team at HEH
New Boiler Fitted
Customer Service
Quality
Value
I've had High Efficiency Heating servicing my old boiler for some years now. I'm so pleased I stuck with them when I needed a new boiler and I wasn't persuaded by others to go elsewhere. The fitting team they sent were excellent. Highly professional as well as neat and tidy. Mine was not an easy fit but they coped admirably despite having to negotiate behind three kitchen cupboards. I would recommend High Efficiency Heating for all gas appliances work.
Customer in Derbyshire Posted on 30/04/2023 , work completed 13/04/2023
Recommended
The trader replied (on 04/05/2023)
Good Afternoon Than you for your great review and thank you for being a valued customer of ours over the years. We are so pleased that you decided to chose us to complete your new boiler installation and that you were happy with the service provided by our engineers. No job is to big or small for our Team. They will always find a way. If you need any assistance with your new boiler or controls please do not hesitate to contact us Warmest Regards From all the Team at HEH
Excellent customer service
Customer Service
Quality
Value
HEH are first class in every aspect. Their customer service is brilliant. They are informative and so very helpful. The team who fitted my new boiler today were very professional and friendly and also very respectful and worked cleanly. Thank you again.
Customer in Greater Manchester Posted on 26/04/2023 , work completed 26/04/2023
Recommended
The trader replied (on 04/05/2023)
Good Afternoon Thank you for your great review. We hope that you are enjoying all of the benefits of your new boiler. We are so pleased that you were happy with the level of customer care that you received from our engineers while carrying out works in your home. If you require any assistance with your new boiler or controls please do not hesitate to contact us Warmest Regards From all the Team at HEH
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