High Efficiency Heating UK Ltd

HEH installed a commercial heating system at our premises in 2019. We’ve been very happy with their initial installation and annual service, that for an extended showroom development we invited HEH to undertake the works. We’ve had good advice from Richard and all of the fitters have been great.

The engineer called as planned but unfortunately my doorbell wasn't working. The office called me and said he would call back and he arrived within an hour. He assessed the problem and promptly carried out the necessary work. He had a very pleasant manner and explained to me what needed to be done. He was very efficient and I would certainly recommend High Efficiency Heating to anyone thinking of using this company.

I have had a boiler service and a part replacement today. The engineer was on time. Excellent service. Professional and Efficient. I have been with this company for a few years now. I am very happy with the service and my boiler. Thank you so much.

As always , engineer came as organised, solved the problem quickly and successfully . Very helpful engineer who sorted all out.

Have had High Efficiency Heating contract for more than 10 years, they are brilliant. Just been out and solved a problem quickly and efficiently.

Have used this company on a couple of occasions and would highly recommend. They noticed a mark on two of new radiators (I couldn’t see it) and so fitted them, then come back to replace. Also refitted eco home system we had bought from old property. Couldn’t be happier

I have known HEH for many years. They serviced boilers and fan-aided heaters where I worked and were always great. They were the obvious choice when I moved house and needed a new boiler. They have always been highly efficient, professional and tidy. I wouldn’t use anyone else. Thanks

High Efficiency Heating is certainly an apt name for the company! They have been and remain an example to all businesses who want to foster and maintain a loyal customer base and attract new customers too. We have used them for many years and in that time have they undertaken a boiler replacement and a succession of annual services, all carried out to the highest standards. All the engineers during this time who have been involved, arrived promptly- yes actually arrived - and without exception carried out the work courteously and professionally. Today we had cause to contact HEH because of a central heating problem and as usual the engineer was able to call in the afternoon and swiftly rectified the issue within minutes. The whole process did not deviate in any way from the exceptional levels of service we have come to expect. Their Cover Plan is well worth a look too - it has certainly given us peace of mind. If only many other firms would take some lessons from HEH. I would unhesitatingly recommend HEH as they do what they promise.

If you want a good job doing, then this is for you. We needed a new boiler and everything, from start to finish, went exactly as requested and planned. We knew Andy Baxter from a previous contact when he had impressed with his professionalism, refusing to charge for several home visits because he had been unable to complete the work. Again, this time his prompt advice enabled us to chose the right boiler, have it fitted at our convenience and call on the company as we needed for further advice. Above and beyond was mending our kitchen tap which had responded to the new boiler by misbehaving. We are pretty sure this was not in the job description but Andy could not have been more helpful in offering to mend it. Aftercare has been minimal as everything is working well but when I did contact with a query, again the response was prompt, extremely helpful and immediately resolved. A word too about the two workers, Dylan and Ryan, who fitted the boiler: spot on time, helpful, pleasant, highly efficient and very, very clean and tidy! How reassuring it is to have such an efficient and helpful company in charge of such a vital part of the house’s fittings. We have left the erstwhile British Gas servicing and signed up with HEH, half the price and several times more efficient.

We have been using this service now for five years, we are very satisfied with the professionalism, reliability and efficiency Would highly recommend

The service I have received from HEH has always been professional and efficient. I am treated with kindness and courtesy from initial telephone call to the completion of the service. Today Dave came to complete the annual service and he was efficient, polite, courteous and professional. He explained what he was doing. He was very tidy and considerate. Thank you HEH.

Quick trouble free service after a phone call to pre analyse the problem followed by an engineer visit to correct the fault all under warranty! Fantastic service always.

Great service. Richard arrived on time and reconfigured the whole system. He was very knowledgeable and gave me some great energy saving advice. I would definitely use High Efficiency Heating UK Ltd again and have no hesitation in recommending their service.

Just had my boiler serviced and service was great , the engineer arrived on the agreed time and I received a text to say he was on his way. The boiler works like a dream.

A lovely and very polite young man arrived on time and got straight to the job in hand. He was very happy to answer all my questions and offered sound advice on how to get the most efficient and economic use from my heating/hot water system, given the rising energy prices. I would recommend HEH without reservation.

We have used High Efficiency Heating for quite a few years and they have never let us down. They are in fact, highly efficient. We had a problem with the boiler a few years ago on Boxing Day on the weather was atrocious, but we have been waiting for a part which they got in. The engineer came to fit it so that we wouldn’t be cold with the weather being so bad. Yesterday, our old boiler finally give up and we have no alternative but to replace it but instead of having to wait with the weather again being cold High Efficiency Heating came to our rescue yet again, and today we got a new boiler and your engineer was most polite and considerate. Your staff and engineers are always, helpful, friendly, and most accommodating. It’s a pleasure to do business with you. Thank you for the consideration and kindness you have shown to us over the years.

Visited to check out my boiler same day I reported the fault, got a text beforehand to let me know the engineer was on his way, he was very polite & helpful as he answered my questions. Great customer service.

This is the first time this company have serviced our gas central heating and has we had been experiencing some problems was relieved to see the young man who quickly fixed the problem and he also checked our leaky radiator and explained why we had the problem in very polite reference to said problem we will be having them service our boiler every year now .waiting for the bill to arrive now and will be paying them the same quote they give us happily

Excellent service as always. Very polite young man, arrived on time, I would highly recommend High Efficiency Heating

Quick response (I'm on the service plan) arrived earlier than arranged but notified in advance. Quick diagnosis and remedied the leaking part. Quick, efficient and professional. I would highly recommend HEH.

After moving to the area we chose HEH, from the Which trusted trader list, to service our boiler. We then decided to replace our radiators and received excellent advice from Richard who came to see us a couple of times. We felt really confident that we would be in very good hands and so it proved to be. Dave was in charge of the project and, with Ethan and George, managed to install some huge and very heavy radiators without any fuss or mess. The guys were professional, clean and tidy, and really friendly. Dave even managed to leave my carpets exactly as they were before the pipes were moved - impressive. His attitude was very much that he wanted to treat our house the way he would his own. The guys were a pleasure to have in the house and we are delighted with the end result. Thank you all.

Fantastic service from first survey to completion of installation. The lads couldn’t have been more helpful and courteous. The system proposed by Andy is excellent and fulfilled all our requirements. Great tradesmen and engineers. We wouldn’t hesitate to recommend them.

Just used High Efficiency Heating UK for first time, came recommended, for boiler service. I was really impressed, two nice polite young men very helpful. Will definitely stay with them and go on the twelve month scheme with them. A text to say they're on their way as well. Explained what they had done and if anything needed doing.

Text me beforehand to say on his way, very polite and cheerful, quickly solved the problem, job done

Andy came out to survey my old central heating boiler, which he installed and serviced, for over 20 years. He explained which one was best for my needs. A very reasonable competitive price was agreed and installation date confirmed. A text message was sent on the arranged day to say that they were on their way. Dylan was very professional, friendly and helpful. They took extra care to clean up after themselves and the work was completed in one day. Before they left they explained how the boiler worked and set up the timer for me. I have always had excellent customer service from office staff to engineers. It’s good to know that this is a company that really cares about its customers, whether old or new, it just cares for you. And for most people that’s really important. Thank You all at HEH.