High Efficiency Heating UK Ltd

Late on Wednesday 30th March 2022 I rang HEH and spoke with Sharon to report a sudden fault with my central heating system, having no hot water and no heating, immediately without hesitation she gave me their engineer's mobile number and I spoke with Chevy, he was so helpful and understanding my situation he talked me through some simple basic tasks and after a brief fact find, Chevy established I'd possibly need a small part to rectify the problem. As promised "On time" Chevy arrived at my property showing me where the issue was and replaced the part within no time at all.... And sure enough, my home was back up and running again!!! Everything functioning as it should.....I'm truly grateful and wanted to say a "Million thank you's" especially as we had snow today. Truly fantastic service cannot thank you enough.

Engineer arrived on time serviced my Central Heating Boiler was very polite and helpful HEH are very efficient and have an excellent central heating plan I recommend anyone to have a look at this document

I called Andy Baxter office at 10 -15 to explain the boiler was not working. I was asked if there would be somebody in the house today and they'll send an engineer round but could not give an exact time which was not a problem to me. Less than 1 hour later an engineer arrived and 2o minutes later boiler fixed and working . First class service.

Extremely reliable company who surveyed the job as promised on time and quoted a good price. Turned up at the date and time and carried out the installation of the high efficiency gas fire. The engineer was very pleasant, helpful and highly skilled. I have no hesitation in recommending this company to any future customers. Honest, reliable and efficient. Thank you

Excellent service from calling engineer to repairing my boiler professional in every way, attended within the hour of phone call.

Have used HEH for years for my boiler service but used an independent for my gas fire. I was let down badly and requested HEH service my fire. I’m so glad I did as the service was quick efficient and clean. I have known David for years, he is always pleasant and polite. I will definitely be staying with HEH for both appliance services in the future.

First class service from quote to installation Immediately felt that my needs as a customer were important, extremely impressed with installers, covered all carpets and nothing was too much trouble Highly recommend if you are in market for professional attention for your home

High Efficiency Heating have yet again done an amazing job. The guys were efficient and very clean leaving the kitchen spotless. Great value for money and brilliant to deal with.

The engineers arrived right on time worked very clean and kept us informed what they were doing and why they were doing it. When they had finished told us what we needed and told us what would happen next.

Boiler and gas fire 🔥 annual service completed. Thank you for providing high quality service. The engineer was excellent and efficient. 💯 % satisfaction as always.

We are so incredibly happy and over the moon with the quality, workmanship, efficiency, service and professionalism Dave and his team conducted from the onset of replacing our whole heating system to the incredible results and standard we are so delighted to have in our home. Prior to finding High Efficiency Heating in a magazine in Saddleworth we had spent a miserable 10 months constantly persuing other heating instillation companies who continually let us down, were unreliable and unprofessional. After seeing their advert, we were drawn to the company being local, specialists of installing Worcester boilers (which we wanted), the awards they had received and they just looked professional. When Richard came around to do the quote, we felt at that stage we were dealing with a professional company. Dave and the boys delivered beyond our expectations, every day extremely punctual, working hard and leaving the house in perfect condition. I cannot recommend them highly enough. I wish they could do all the other work I need to do in my house, life would be a breeze. Thanks so much to you all

The whole team at HEH are very efficient . The engineers could not do enough to help and everywhere was kept as clean as possible. Any issues were resolved swiftly and all jobs were completed in the most professional way . All of the engineers were polite and courteous. Highly recommend .

Liam arrived on time and with a professional, cheerful manner. He made sure the floors were covered with dust sheets and quickly got to work. He talked me through the whole process throughout the day. When he completed the job he showed me how everything worked before leaving. I would highly recommend this firm. They visited my house on Tuesday to see what the problem was and on Friday were able to fit a new boiler. Everywhere was left spotless and Liam made sure I was happy with the job before leaving.

Two excellent heh fitters, so polite, kind, thoughtful, professional. Couldn’t ask for better service - as expected from heh

Arrived on time. Engineer discussed with me to verify exactly what was required. The work was carried out effectively and cleaning up as he went from job to job. Before leaving went round the work again, to make sure their were no leaks and boiler working correctly. 5 star service

The work we had done was the installation of eight radiators. It was done to the agreed schedule and actually finished a little earlier than anticipated and was done to the agreed budget. We found HEH UK Ltd very competitive and extremely good value for money. They stood out for us because they were very easy to deal with and the service they provided efficient and streamlined. Our first impressions of them were of a professional outfit who appeared to be good at what they do, and we were not wrong. They were extremely helpful at all times, George the installer and his colleagues went above and beyond in their work and are a credit to the company, we would not hesitate using them at all in the future. Ongoing communication was excellent at all times from the office to the installers, keeping us abreast of all that was happening, their help, advice and professionalism was outstanding.

We had a new boiler installed for the agreed price and on agreed date. Can't fault anything, the lads were on time, really polite, really tidy and did an excellent job. Highly recommend them.

First service on the boiler since installation last year. What should have been relatively easy, was in fact impeded by the kitchen fitters installing the cupboard over the boiler, inadvertently preventing the cover being removed. I was at work, and the wife called to inform me. A dash home to meet the engineer, who pointed out the offending area. 2 minutes later I was brandishing a saw and removing the offending part of the cupboard. The engineer was patient, polite, and friendly as always. Any future services should be plain sailing. Pleasing to see the engineer didn't just pack up and leave, nor did they go chopping bits of the kitchen apart. Handled an unexpected problem well.

I (and other members of my family) have service agreement with this firm They are efficient, utterly reliable and the whole team, office staff and engineers are very helpful, friendly and polite. Nothing is too much trouble. On this occasion, after telling them that I have serious health issues - they pulled out all the stops

Just had our boiler service with a local company High Efficiency Heating. The young man who carried out the service was very polite and helpful asking if we had any problems with our boiler. After carrying out the service, leaving no mess and replacing everything back as it was, we are very impressed with this excellent company.

Boiler service efficient as always (installed boiler originally 12 years ago). Text before arrival, knowledgeable engineer arrived promptly, good future advice given but thankfully not with a sales pitch manner. Cleaned up and i was able to pay contactless immediately. Good service.

HEH delivered all that they promised. Work done on time by good workmen, and their office responded swiftly to a Worcester Bosch software problem.

Rang at 4:15pm engineer was on the doorstep at 4:30pm job done and dusted by 4:45pm fantastic service as always can't fault this company on anything.

I have been with HEH since 2013 when they installed a new boiler for me. Since then it has been serviced regularly along with my gas fire, apart from during the lockdown. I haven’t had to call them very often but when I have someone has come out promptly and fixed the problem. They are totally reliable and being on my own it has given me peace of mind about the boiler and heating. I honestly cannot recommend them highly enough and when you call and Sharon, the owner's wife answers, her lovely friendly voice assure you you are in the right hands!!!!!

I've been putting off looking at a new boiler for many years, my old Worcester 24SI II was on its last legs. Found HEH through Worcester recommended installers. Turned up to quote on time, quoted quickly, price was good. Turned up to install on time, fitted a new Greenstar 4000 in a day, and replaced two radiators and did a stealthy condensate pipe route leaving only minimal pipe exposed to the outdoors. Guys were great, clean and tidy, and they went the extra mile on super neat routing of the new copper pipes. They were also very fast to respond to my initial queries and post-install queries. Ten out of ten. Great follow-up calls from the office too. Very impressed would highly recommend to anyone. Thanks again.