High Efficiency Heating UK Ltd

I called this company yesterday because my boiler had stopped working, and they managed to send an engineer out first thing this morning. The repair was done quickly and professionally, and the boiler is now working perfectly again. The engineer was friendly, explained everything clearly. Really impressed with how fast and efficient the whole process was — highly recommend!

Dave was due at 8:00 am. Knock on door at exactly 8:00 am! We had reported a little issue with this otherwise excellent system, and he looked at possible issues and discovered the problem. There’s obviously years of experience there! Phoned Johnson and Starley for advice, who said they would send a part straight away. Good service there too. He left a couple of fan heaters to take the chill off. Very thoughtful. Oh, anyone with ACDC as a ringtone has to be a safe pair of hands!

Cannot fault this Company and their team. I had my gas fire refurbished and a radiator removed from one wall and a new one fitted in a different location. Both jobs were done by the lads with what appeared to be seamless ease. They were both very sociable, as all the team are, and it didn't feel like I had workmen in the house. They did a really good job of tidying up, leaving me with just furniture to put back in place before they went to their next job. Would give them 10/10 and would definitely recommend them.

I had my new Worcester Bosch boiler installed recently and I couldn’t be happier with the service. The engineer was extremely professional, polite and friendly throughout the whole process. He explained everything clearly, worked very efficiently, and the installation was done to a very high standard. I’m really impressed with his skills and manners a true professional. Highly recommended!

Every time we have needed a callout (very few), HEH has been reliable and efficient. No complaints at all.

Due to a boiler failure, we decided it was time to replace it. I made contact through a third-party recommendation, and within a day there was arrangements were made to survey the job. After receiving a quote, we quickly made arrangements to move forward with the job. The guys who turned up were really good, finished the replacement within the day, they were very professional, and the work was done to an excellent standard. An excellent service and one highly recommended.

HEH carried out the annual sevice of our boiler and identified a small problem which they explained and rectified promptly. There sevice plan is excellent and gives us peace of mind that they are only a call away.

As always, excellent service from HEH. Billy arrived on time. Very friendly and professional. So glad that I chose this company to supply and service my central heating system.

A gas leak was detected when the smart meter was fitted. Contacted HEH, who sent an engineer around the same afternoon. He was excellent, discovered the source of the leak, isolated it, and arranged for a permanent repair. Absolutely brilliant and excellent impeccable service.

Very positive experience for our boiler service - communicative reception team - our engineer was polite, efficient and did a great job Thanks!

HEH have just completed an annual service on our boiler, which they installed five years ago. The level of service from HEH is outstanding and we recommend the company wholeheartedly. From reminders about the service coming up to booking to delivery, everyone is skilled, polite, and friendly. A great job all round!

I have used this company for many years and will not use any other. The engineer was very pleasant and did a 1st class job at my home today. I will gladly recommend this company to anyone.

Always have our boiler serviced by HEH, engineer arrived at the agreed time, work done quickly, everything left neat and tidy, I would not hesitate to recommend this firm.

Arrived within the allotted time very efficient and polite, work carried out was explained in detail.

Thank you HEH - just moved into our house 3 months ago and boiler needed servicing. From speaking to Sharon last week to book in the work - to Kev arriving this morning the service has been brilliant. Polite, Friendly & informative. Definitely recommend using again.

The boiler was installed several years ago and has been serviced by HEH yearly. Kev, who completed service today, was polite and punctual. On completion of the service, it was fully explained what had been done and that there were no issues with the boiler. Great service as usual by HEH, would highly recommend

Annual service done and dusted from HEH They have been servicing our boiler and fire now for a number of years and they are very reliable and professional. Their engineers are always on time, pleasant and efficient. I can highly recommend this company to any customer looking for a reliable service.

HEH fitted my boiler in 2018, and I have continued to use them for servicing the boiler and gas fire. I’ve always found them to be efficient, polite, knowledgeable, reliable, and helpful, and today was no exception.

Excellent Service from initial contact to repair. I would have no hesitation to recommend this Company.

Have been using HEH for several years now and have always found them to be professional, efficient, polite and friendly and will answer any questions you ask. You know that the work will be carried out to a very high standard. I have recently had an annual service and know that all is well having had HEH do the work. Should I need any work doing in the future, HEH will be the people to call.

Really happy with the service. Efficient, friendly, helpful, professional. The whole process of booking and the times were great. 4hr window is reasonable. You can pay by card when the engineer is there, as they have a portable system. Thanks!

Thank you again for your service, from sending a reminder to completing the service. Really appreciate it. Very friendly and polite young men.

Rang about problem with noisy water pipes. Arrived within the hour. Gave me contact for their plumber.

I don’t normally write reviews, but I’ve made an exception for HEH. I felt compelled to write a review to show how pleased I am, from the initial contact with the company to completion, which was the installation of a new boiler and associated changes to radiators and heating controls. I’m always apprehensive about getting tradesmen in to carry out work, but with HEH I definitely selected the right company. Dylan and his team, Josh, Dave, and Richard, were brilliant. They were very polite and carried out the work as if they were doing it at their own homes. The quality of workmanship was exceptional. They left no mess, were very efficient, and kept me informed along the installation journey. I can’t praise them enough for an excellent job, well done. I would recommend HEH to anybody wishing to have central heating work carried out in their home.

This company installed a new heating system last year. The workers who came were courteous, friendly and very professional. The system has worked without any issues for a year. I have just had the boiler serviced, and the technician was just as helpful as the team who installed. The work was done as expected, and the communication from the company and technician was excellent. This is a five-star company who do a brilliant job!! Highly recommend them !!