Endorsed by Which?

High Efficiency Heating UK Ltd

5.0

953 Reviews

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Organisations and Awards

Jul 2020
Jul 2019

About

High Efficiency Heating (UK) Ltd.
We are a local, family run business based in Ashton Under Lyne, Lancashire. All our engineers are Gas Safe registered which means they have been certificated by the official regulatory body to make sure they are competent and qualified to work safely and legally with gas related appliances in your home.
HEH are Level 2 Worcester Accredited Partners. Our engineers have received training by Worcester Bosch to install and maintain their products. Because of this partnership we are able to provide you with their industry leading parts and labor guarantee.

As a business focused on excellent customer service, quality and value, High Efficiency Heating (UK) Ltd have now received over 500 five star Which Trusted Trader reviews from which we are very proud of.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas safety testing and inspection
    • Radiators and central heating
    • Gas cooker installation
    • Gas emergencies
    • Gas cooker repair
    • Gas fire repair and servicing
    • Immersion Heaters
    • Power flushing
    • Underfloor heating
  • Plumbers

    • Unvented cylinder installation and maintenance
  • Renewable energy

    • Air source heat pumps
    • Ground source heat pumps
  • Gas installers

    • Gas Fires
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Immersion Heaters

Customer reviews

Why you can trust these reviews

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5.0
953 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Efficient Service as Usual!
Customer Service
Quality
Value
We book our annual boiler service with HEH. Always handled efficiently by the office staff. Engineers are friendly and take the time to explain if there are any problems. Great service as usual.
Customer in Greater Manchester Posted on 27/10/2025 , work completed 27/10/2025
The trader replied (on 11/11/2025)
Thank you for your kind review! We’re glad to hear you’re happy with our service year after year. Your feedback means a lot to us!
Fantastic service
Customer Service
Quality
Value
I called HEH around 10.30 this morning because of two leaking radiators. About an hour later an engineer turned up to repair them. Fantastic time scale. The engineer was extremely polite and efficient and was totally respectful of my property. Even though he had to go out to his van several times. He put shoe covers on each time he returned. I have used this company for many years and always find their service second to none. I would never have any hesitation is recommending them to anyone.
Customer in Greater Manchester Posted on 27/10/2025 , work completed 27/10/2025
The trader replied (on 11/11/2025)
Thank you for your lovely review and for being a loyal customer! We’re so pleased our engineer could attend quickly and provide the service you expect from us. Your recommendation means a lot to all at HEH
Brilliant Service
Customer Service
Quality
Value
I requested a call out and Richard came to sort my thermostat out. It was a problem easily resolved using his expert knowledge.
Customer in Greater Manchester Posted on 17/10/2025 , work completed 17/10/2025
The trader replied (on 11/11/2025)
Thank you for your review! We’re glad Richard was able to resolve your thermostat issue quickly and get everything working again. Thanks for choosing HEH!
Replacement Boiler
Customer Service
Quality
Value
We have been using HEH for a number of years for services and when the time came for a new boiler we trusted them to do the job. The surveyor came and explained what needed doing and shortly after his visit we received the quote which we happily accepted. On the day of the installation Jack and Dylan arrived on time and confirmed what they were doing. They worked steadily during the day and kept us informed about what was going on. The second morning Josh came to help with the brickwork for the new flue. All the lads were great and they cleaned up after themselves. I can't express how happy we were with the job they did.
Customer in Greater Manchester Posted on 15/10/2025 , work completed 14/10/2025
The trader replied (on 11/11/2025)
Thank you so much for taking the time to share your experience! We’re delighted to hear that you’ve trusted us over the years and are so pleased with your new boiler installation. Jack, Dylan, and Josh will be thrilled to know their hard work and professionalism made such a positive impression. We really appreciate your kind words and continued support — it means a lot to the whole team!
5 star review 😁
Customer Service
Quality
Value
I called this company yesterday because my boiler had stopped working, and they managed to send an engineer out first thing this morning. The repair was done quickly and professionally, and the boiler is now working perfectly again. The engineer was friendly, explained everything clearly. Really impressed with how fast and efficient the whole process was — highly recommend!
Customer in Greater Manchester Posted on 14/10/2025 , work completed 14/10/2025
The trader replied (on 11/11/2025)
Thank you so much for your kind review! We’re delighted to hear that our engineer was able to get your boiler up and running so quickly. thank you from all at HEH
Warm air system service
Customer Service
Quality
Value
Dave was due at 8:00 am. Knock on door at exactly 8:00 am! We had reported a little issue with this otherwise excellent system, and he looked at possible issues and discovered the problem. There’s obviously years of experience there! Phoned Johnson and Starley for advice, who said they would send a part straight away. Good service there too. He left a couple of fan heaters to take the chill off. Very thoughtful. Oh, anyone with ACDC as a ringtone has to be a safe pair of hands!
Customer in Greater Manchester Posted on 29/09/2025 , work completed 29/09/2025
The trader replied (on 02/10/2025)
Thank you for taking the time to leave such a great review! We're really glad Dave was able to get to you promptly and identify the issue so efficiently. His years of experience definitely shine through, And we couldn’t agree more — anyone with ACDC as their ringtone definitely knows what they’re doing! Thanks again for your kind words.
Once again excellent service
Customer Service
Quality
Value
Cannot fault this Company and their team. I had my gas fire refurbished and a radiator removed from one wall and a new one fitted in a different location. Both jobs were done by the lads with what appeared to be seamless ease. They were both very sociable, as all the team are, and it didn't feel like I had workmen in the house. They did a really good job of tidying up, leaving me with just furniture to put back in place before they went to their next job. Would give them 10/10 and would definitely recommend them.
Customer in Greater Manchester Posted on 09/09/2025 , work completed 08/09/2025
The trader replied (on 02/10/2025)
Thank you so much for your kind words and glowing feedback! We're really pleased to hear you were happy with the refurbishment of your gas fire and the radiator work. professional attitude stood out. Your 10/10 means a lot to all of us — thank you from all at HEH
Excellent service
Customer Service
Quality
Value
I had my new Worcester Bosch boiler installed recently and I couldn’t be happier with the service. The engineer was extremely professional, polite and friendly throughout the whole process. He explained everything clearly, worked very efficiently, and the installation was done to a very high standard. I’m really impressed with his skills and manners a true professional. Highly recommended!
Customer in Greater Manchester Posted on 08/09/2025 , work completed 03/09/2025
The trader replied (on 02/10/2025)
Thank you so much for your amazing review and for taking the time to leave such a positive review. We're thrilled to hear that you're happy with your new Worcester Bosch boiler and the installation service provided. It's great to know our engineer made the process clear and straightforward for you. If you ever need anything in the future, please don’t hesitate to get in touch. Thanks again for your recommendation!
Satisfied customer
Customer Service
Quality
Value
Every time we have needed a callout (very few), HEH has been reliable and efficient. No complaints at all.
Customer in Greater Manchester Posted on 05/09/2025 , work completed 29/08/2025
The trader replied (on 09/09/2025)
Thanks so much for your kind words! We're glad we've been able to help when needed — always happy to help. Thank you from all at HEH
Great Job! - boiler replacement
Customer Service
Quality
Value
Due to a boiler failure, we decided it was time to replace it. I made contact through a third-party recommendation, and within a day there was arrangements were made to survey the job. After receiving a quote, we quickly made arrangements to move forward with the job. The guys who turned up were really good, finished the replacement within the day, they were very professional, and the work was done to an excellent standard. An excellent service and one highly recommended.
Customer in Greater Manchester Posted on 30/08/2025 , work completed 30/08/2025
The trader replied (on 09/09/2025)
Thank you so much for your wonderful feedback! We're really pleased we could respond quickly and get everything arranged smoothly for your boiler replacement. It's great to hear our team delivered a professional service and completed the job to a high standard — all in a day’s work! We truly appreciate the recommendation and are glad we could help make a stressful situation that bit easier. Thank you from all at HEH