Endorsed by Which?

High Efficiency Heating UK Ltd

5.0

954 Reviews

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Organisations and Awards

Jul 2020
Jul 2019

About

High Efficiency Heating (UK) Ltd.
We are a local, family run business based in Ashton Under Lyne, Lancashire. All our engineers are Gas Safe registered which means they have been certificated by the official regulatory body to make sure they are competent and qualified to work safely and legally with gas related appliances in your home.
HEH are Level 2 Worcester Accredited Partners. Our engineers have received training by Worcester Bosch to install and maintain their products. Because of this partnership we are able to provide you with their industry leading parts and labor guarantee.

As a business focused on excellent customer service, quality and value, High Efficiency Heating (UK) Ltd have now received over 500 five star Which Trusted Trader reviews from which we are very proud of.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas safety testing and inspection
    • Radiators and central heating
    • Gas cooker installation
    • Gas emergencies
    • Gas cooker repair
    • Gas fire repair and servicing
    • Immersion Heaters
    • Power flushing
    • Underfloor heating
  • Plumbers

    • Unvented cylinder installation and maintenance
  • Renewable energy

    • Air source heat pumps
    • Ground source heat pumps
  • Gas installers

    • Gas Fires
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Immersion Heaters

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

5.0
954 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Excellent service from HEH
Customer Service
Quality
Value
HEH have just completed an annual service on our boiler, which they installed five years ago. The level of service from HEH is outstanding and we recommend the company wholeheartedly. From reminders about the service coming up to booking to delivery, everyone is skilled, polite, and friendly. A great job all round!
Customer in Greater Manchester Posted on 19/08/2025 , work completed 19/08/2025
The trader replied (on 20/08/2025)
Thank you so much for your wonderful feedback! We’re thrilled to hear that your experience with HEH continues to meet your expectations, from the reminders to the service itself. We appreciate your continued trust and your recommendation. If you ever need anything else, we’ll be here to help!
Boiler and Fire service
Customer Service
Quality
Value
I have used this company for many years and will not use any other. The engineer was very pleasant and did a 1st class job at my home today. I will gladly recommend this company to anyone.
Customer in Greater Manchester Posted on 15/08/2025 , work completed 15/08/2025
The trader replied (on 20/08/2025)
Thank you so much for your kind words and for being such a loyal customer! We really appreciate your amazing feedback, Thanks again from all at HEH
The usual great service from HEH
Customer Service
Quality
Value
Always have our boiler serviced by HEH, engineer arrived at the agreed time, work done quickly, everything left neat and tidy, I would not hesitate to recommend this firm.
Customer in Greater Manchester Posted on 11/08/2025 , work completed 11/08/2025
The trader replied (on 20/08/2025)
Thank you so much for your kind words and for being such a loyal customer! We’re thrilled to hear that the engineer provided first-class service today and that you continue to trust us for all your heating needs. Your recommendation means a lot to us, and we’re grateful for your continued support. Thank you from all at HEH
Great work
Customer Service
Quality
Value
Arrived within the allotted time very efficient and polite, work carried out was explained in detail.
Customer in Greater Manchester Posted on 08/08/2025 , work completed 08/08/2025
The trader replied (on 20/08/2025)
Thank you for your lovely review, We really appreciate your positive feedback. From all at HEH.
Brilliant Service
Customer Service
Quality
Value
Thank you HEH - just moved into our house 3 months ago and boiler needed servicing. From speaking to Sharon last week to book in the work - to Kev arriving this morning the service has been brilliant. Polite, Friendly & informative. Definitely recommend using again.
Customer in Greater Manchester Posted on 08/08/2025 , work completed 08/08/2025
The trader replied (on 20/08/2025)
Thank you so much for your kind feedback! We’re so glad to hear that your experience, from booking with Sharon to Kev arriving to complete the service, was a positive one. We truly appreciate your recommendation and look forward to helping you again in the future!
Boiler service
Customer Service
Quality
Value
The boiler was installed several years ago and has been serviced by HEH yearly. Kev, who completed service today, was polite and punctual. On completion of the service, it was fully explained what had been done and that there were no issues with the boiler. Great service as usual by HEH, would highly recommend
Customer in Greater Manchester Posted on 06/08/2025 , work completed 06/08/2025
The trader replied (on 20/08/2025)
Thank you so much for your kind feedback! We’re so glad to hear that your experience, from booking with Sharon to Kev arriving to complete the service, was a positive one. We truly appreciate your recommendation and look forward to helping you again in the future! Thank you from the HEH team
Another good job
Customer Service
Quality
Value
Annual service done and dusted from HEH They have been servicing our boiler and fire now for a number of years and they are very reliable and professional. Their engineers are always on time, pleasant and efficient. I can highly recommend this company to any customer looking for a reliable service.
Customer in Greater Manchester Posted on 31/07/2025 , work completed 31/07/2025
The trader replied (on 20/08/2025)
Thank you so much for your wonderful feedback and for being a loyal customer! We’re thrilled to hear that you’ve had consistent, reliable service from us over the years. We really appreciate your recommendation and are always here to help with any future needs. Thank you from the HEH team.
Boiler and Gas fire service
Customer Service
Quality
Value
HEH fitted my boiler in 2018, and I have continued to use them for servicing the boiler and gas fire. I’ve always found them to be efficient, polite, knowledgeable, reliable, and helpful, and today was no exception.
Customer in Greater Manchester Posted on 30/07/2025 , work completed 30/07/2025
The trader replied (on 20/08/2025)
Thank you so much for your continued trust and kind words! We really appreciate your ongoing support, and if you need anything in the future, we’ll be here to help!
Call to Fault
Customer Service
Quality
Value
Excellent Service from initial contact to repair. I would have no hesitation to recommend this Company.
Customer in Greater Manchester Posted on 28/07/2025 , work completed 28/07/2025
The trader replied (on 20/08/2025)
We appreciate your amazing 5 Star review, thank you from the HEH team.
great service
Customer Service
Quality
Value
Have been using HEH for several years now and have always found them to be professional, efficient, polite and friendly and will answer any questions you ask. You know that the work will be carried out to a very high standard. I have recently had an annual service and know that all is well having had HEH do the work. Should I need any work doing in the future, HEH will be the people to call.
Customer in Greater Manchester Posted on 27/07/2025 , work completed 23/07/2025
The trader replied (on 20/08/2025)
Thank you so much for your loyal support and fantastic feedback! We’re so pleased to hear that you’ve consistently had a positive experience with us. We’re honored to be your go-to company for any future needs, and we’ll always be here to help when you need us! Thank you from all at HEH
Happy
Customer Service
Quality
Value
Really happy with the service. Efficient, friendly, helpful, professional. The whole process of booking and the times were great. 4hr window is reasonable. You can pay by card when the engineer is there, as they have a portable system. Thanks!
Customer in Greater Manchester Posted on 25/07/2025 , work completed 25/07/2025
The trader replied (on 20/08/2025)
Thank you so much for your wonderful feedback! We’re thrilled to hear that you were happy with the service from start to finish. We’re glad you found the booking process smooth and convenient. It’s also great to know the payment system worked well for you. We truly appreciate your kind words and are here whenever you need us next!
Boiler service
Customer Service
Quality
Value
Thank you again for your service, from sending a reminder to completing the service. Really appreciate it. Very friendly and polite young men.
Customer in Greater Manchester Posted on 24/07/2025 , work completed 24/07/2025
The trader replied (on 20/08/2025)
Thank you for your lovely review, It means alot to all of us at HEH thank you.
Excellent
Customer Service
Quality
Value
Rang about problem with noisy water pipes. Arrived within the hour. Gave me contact for their plumber.
Customer in Greater Manchester Posted on 23/07/2025 , work completed 23/07/2025
The trader replied (on 20/08/2025)
Thank you for your feedback! We’re glad we could respond quickly to your call and provide you with the right contact for the plumber. We always aim to be efficient and help resolve issues as promptly as possible. If you need further assistance, don’t hesitate to contact us!
Breath of fresh air
Customer Service
Quality
Value
I don’t normally write reviews, but I’ve made an exception for HEH. I felt compelled to write a review to show how pleased I am, from the initial contact with the company to completion, which was the installation of a new boiler and associated changes to radiators and heating controls. I’m always apprehensive about getting tradesmen in to carry out work, but with HEH I definitely selected the right company. Dylan and his team, Josh, Dave, and Richard, were brilliant. They were very polite and carried out the work as if they were doing it at their own homes. The quality of workmanship was exceptional. They left no mess, were very efficient, and kept me informed along the installation journey. I can’t praise them enough for an excellent job, well done. I would recommend HEH to anybody wishing to have central heating work carried out in their home.
Customer in Derbyshire Posted on 21/07/2025 , work completed 12/06/2025
The trader replied (on 20/08/2025)
Thank you so much for taking the time to write such a detailed and thoughtful review! We’re absolutely thrilled to hear that you had such a positive experience with us from start to finish. Dylan, Josh, Dave, and Richard will be delighted to hear your kind words and it’s wonderful to know that their professionalism, attention to detail, and respect for your home made such an impact. We’re so grateful for your trust in us and your recommendation. If you ever need anything else in the future, we’ll be here to help!
Boiler Service
Customer Service
Quality
Value
This company installed a new heating system last year. The workers who came were courteous, friendly and very professional. The system has worked without any issues for a year. I have just had the boiler serviced, and the technician was just as helpful as the team who installed. The work was done as expected, and the communication from the company and technician was excellent. This is a five-star company who do a brilliant job!! Highly recommend them !!
Customer in Derbyshire Posted on 11/07/2025 , work completed 11/07/2025
The trader replied (on 20/08/2025)
Thank you so much for your fantastic review! We’re so pleased to hear that both the installation and your recent service experience met your expectations. We truly appreciate your recommendation and are grateful for your continued trust in us. If you ever need anything else, don’t hesitate to reach out—we’re always here to help!
Exceptional
Customer Service
Quality
Value
After struggling for over 10 years with heating issues I was recommended to this company by someone who knew of their work and high standards. They removed our old and useless ufh manifolds and replaced them with ones that actually work!! New thermostats with the latest technology. They then installed a new boiler which is perfect. All the staff who came to our home were excellent, always on time, smart, polite and very knowledgeable. Richard is like a walking encyclopaedia of all things heat related and all his suggestions and help were much appreciated. Dylan, Jake, Dave were all fabulous. The girls on the phone who make the appointments were also so helpful. In this day and age it’s very refreshing to find a company that actually cares about what it does and puts customer service first. I can highly recommend HEH. Thank you all for your help and assistance - you’re great!
Customer in Cheshire East Posted on 11/07/2025 , work completed 11/07/2025
The trader replied (on 20/08/2025)
Thank you so much for your amazing review! We’re thrilled to hear that after years of heating issues, we could finally provide you with a solution that works seamlessly. Richard, Dylan, Jake, and Dave will be so pleased to hear your praise, and we’re happy their efforts made such a positive difference for you. We’re also glad you had a smooth experience with our team on the phone, as we always aim to make the process as easy as possible. Your recommendation means the world to us, and we’re so grateful for your trust in HEH
Great work
Customer Service
Quality
Value
Thanks for the servicing of 2 gas fires. Your engineer arrived on time and did an excellent job and was very professional. This is the first time of using HEH as you were based on a family recommendation. I will look no further for my future servicing needs. Thanks again.
Customer in Greater Manchester Posted on 10/07/2025 , work completed 08/07/2025
The trader replied (on 20/08/2025)
Thank you so much for your wonderful feedback! We’re thrilled to hear that your first experience with HEH was a positive one and that the service met your expectations We truly appreciate the family recommendation and are honored to be your go-to company for future servicing needs. Thank you
Excellent service
Customer Service
Quality
Value
Had our annual service of our boiler & central heating today. They messaged to say they would be with us shortly. The gentleman was friendly, efficient. Excellent service as always
Customer in Greater Manchester Posted on 03/07/2025 , work completed 03/07/2025
The trader replied (on 20/08/2025)
Thank you so much for your kind words! We’re so glad to hear that you had another excellent experience with our team during your annual service. We truly appreciate your continued trust in us, and if you need anything else, we’re always here to help!
Fantastic team
Customer Service
Quality
Value
I love dealing with this company. They are so efficient, time-wise, job planning and arranging dates to do the jobs. Their communication is second to none and their workmanship too. Thank you Josh, Dillon and Jack for coming this morning. We hardly knew you were around. You left the place spotless and an extra plus because you respected my disabled husband’s privacy. He felt very comfortable with you being here.
Customer in Cheshire East Posted on 01/07/2025 , work completed 01/07/2025
The trader replied (on 20/08/2025)
Thank you so much for your kind words! We’re thrilled to hear that you’ve had such a positive experience with us. Josh, Dylan, and Jack will be so pleased to know that their work and respect for your husband’s privacy made such a difference. We always aim to provide not only high-quality workmanship but also a service that makes our customers feel comfortable and valued. Your feedback means a lot to us, and we’re grateful for your continued trust.
Great as always
Customer Service
Quality
Value
Routine boiler service arranged over the phone. Engineer arrived on time (and with a courtesy text confirming arrival time), was pleasant and courteous, completed the work and explained that all was good before leaving. Since first using HEH (on the recommendation of a friend) we have been impressed with the quality of service and professionalism of all the team. We regularly recommend them to friends and family
Customer in Derbyshire Posted on 30/06/2025 , work completed 30/06/2025
The trader replied (on 20/08/2025)
Thank you so much for your kind words and for your continued trust in HEH! We’re so pleased to hear that your routine boiler service went smoothly and we really appreciate your recommendations to friends and family. Thanks again from all our team at HEH.
Great work as always
Customer Service
Quality
Value
HEH services our fire and central heating every year and I'm always happy with how efficient and tidy they are. They are cheerful & professional; always clean up after themselves and explain what they've carried out during the visit. I happily recommend them.
Customer in Greater Manchester Posted on 18/06/2025 , work completed 18/06/2025
The trader replied (on 20/08/2025)
Thank you so much for your continued trust and kind words! We’re so happy to hear that you’ve been pleased with our service year after year. We truly appreciate your recommendation and look forward to continuing to keep your fire and central heating in top shape for years to come. Thank you!
Service
Customer Service
Quality
Value
Kevin was very knowledgeable, did what he had to do in a friendly and tidy manner. I would certainly this company for future work.
Customer in Greater Manchester Posted on 17/06/2025 , work completed 17/06/2025
The trader replied (on 20/08/2025)
Thank you for your 5 star review. Your kind feedback has been passed onto Kevin. Thank you for choosing us.
Job well done
Customer Service
Quality
Value
These guys came on a recommendation from a friend. They fitted new radiators all through my home. They were on time, efficient, tidy, polite and lovely men. Thank you to Jack, Jake and Dillon for a job well done.
Customer in Greater Manchester Posted on 15/06/2025 , work completed 04/06/2025
The trader replied (on 20/08/2025)
Thank you so much for the fantastic review! We’re so glad you chose us based on a friend’s recommendation, and we’re thrilled to hear you’re happy with the work. Jack, Jake, and Dylan will be pleased to hear your kind words—being on time, efficient, and tidy is always a priority for us. We really appreciate your trust and are happy to have helped with your radiator installation. If you need anything else, don’t hesitate to reach out! Thank you from all at HEH
Super efficient repair
Customer Service
Quality
Value
I noticed my boiler was leaking around 9.00 this morning. I rang HEH and was promised someone would be with me before 12.00 noon. It is now 10.56 and my boiler is fixed. What brilliant service I cannot recommend them highly enough, well done guys you're brilliant!!!
Customer in Greater Manchester Posted on 13/06/2025 , work completed 13/06/2025
The trader replied (on 20/08/2025)
Thank you so much for your incredible feedback! We’re thrilled to hear that we could get to you so quickly and fix the issue with your boiler. Our team always strives to provide fast, reliable service, and it’s great to know we met your expectations. We truly appreciate your recommendation and are so glad we could help. If you ever need anything else, don’t hesitate to get in touch! Thanks again from all at HEH
Very reliable
Customer Service
Quality
Value
Had the boiler and gas fire serviced. The engineer was courteous and respectful and carried out the work efficiently. I know if I have an emergency with either of the appliances, I can rely on this company.
Customer in Greater Manchester Posted on 11/06/2025 , work completed 11/06/2025
The trader replied (on 20/08/2025)
Thank you for your kind words and amazing review, Always happy to help here at HEH. Thanks again.