Endorsed by Which?

High Efficiency Heating UK Ltd

5.0

967 Reviews

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Organisations and Awards

Jul 2020
Jul 2019

About

High Efficiency Heating (UK) Ltd.
We are a local, family run business based in Ashton Under Lyne, Lancashire. All our engineers are Gas Safe registered which means they have been certificated by the official regulatory body to make sure they are competent and qualified to work safely and legally with gas related appliances in your home.
HEH are Level 2 Worcester Accredited Partners. Our engineers have received training by Worcester Bosch to install and maintain their products. Because of this partnership we are able to provide you with their industry leading parts and labor guarantee.

As a business focused on excellent customer service, quality and value, High Efficiency Heating (UK) Ltd have now received over 500 five star Which Trusted Trader reviews from which we are very proud of.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas safety testing and inspection
    • Radiators and central heating
    • Gas cooker installation
    • Gas emergencies
    • Gas cooker repair
    • Gas fire repair and servicing
    • Immersion Heaters
    • Power flushing
    • Underfloor heating
  • Plumbers

    • Unvented cylinder installation and maintenance
  • Renewable energy

    • Air source heat pumps
    • Ground source heat pumps
  • Gas installers

    • Gas Fires
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Immersion Heaters

Customer reviews

Why you can trust these reviews

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100% of the reviews we publish have been through our stringent moderation process.

5.0
967 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Boiler and gas fire service
Customer Service
Quality
Value
Excellent service, received text that engineer was on way. Thorough service, very helpful engineer. Excellent service, would recommend.
Customer in Greater Manchester Posted on 17/12/2018 , work completed 17/12/2018
The trader replied (on 22/01/2019)
Hi Thank you for your kind review. We like to keep our customers informed of our arrival times and we are so pleased you were happy with our services. If you require any further assistance with your heating please do not hesitate to contcat us :)
Brilliant service
Customer Service
Quality
Value
We have our annual boiler service conducted by a professional engineer. All the employees at HEH are extremely helpful and conscientious in every aspect no matter how big or small the job.
Customer in Greater Manchester Posted on 16/12/2018 , work completed 14/12/2018
The trader replied (on 03/01/2019)
Hi Thank you for taking the time to leave us a lovely review. We are so pleased you are happy with our services. If you need our assistance in the future please do not hesitate to contact us. We love what we do. Thanks Again All the Team at HEH
Boiler repair
Customer Service
Quality
Value
AMAZING response and repair, Rapid service, part replaced Engineer was so polite and courteous. Couldn’t have asked for more. I have called out the engineer a few times and the service received is always second to none. Highly recommend!!
Customer in Greater Manchester Posted on 15/12/2018 , work completed 15/12/2018
The trader replied (on 03/01/2019)
Hi,Thankyou for the kind review, we are all very pleased you are happy with our service and would recommend us to your friends. Thanks again for allowing us into your home and if you need assistance in the future please don't hesitate to contact us. Warm regards from all the HEH team.
Courteous, honest & reliable
Customer Service
Quality
Value
We have used them for a number of years now and found them to be courteous, honest and reliable. Would have no problem recommending them to anyone.
Graham, Lancashire Posted on 13/12/2018 , work completed 13/12/2018
The trader replied (on 03/01/2019)
Hi Graham Thank you for your kind review and thank you for your continued custom over the years. That means a lot to us. If you need assistance with your heating or controls in the future you know where we are :) Warm Regards All the Team at HEH
Response
Customer Service
Quality
Value
Phone call at 9.45, engineer arrived at c. 12.30. Excellent service always. Could rate them high enough
Customer in Derbyshire Posted on 12/12/2018 , work completed 12/12/2018
The trader replied (on 03/01/2019)
Hi Thank you so much for leaving us a kind review. We are pleased you are happy with our services. We always try to prioritise emergency calls. Thank you for having us carry out work in your home. If you need us in the future please do not hesitate to call us. Warm Regards Team HEH
Excellent service
Customer Service
Quality
Value
Have used this firm to service boiler ever since it was installed 5 years ago. Always very impressed with them. Our neighbour also uses them following our recommendation! Totally trustworthy and reliable.
Customer in Greater Manchester Posted on 10/12/2018 , work completed 10/12/2018
The trader replied (on 03/01/2019)
Good Morning Thank you for your kind review and Thank you for your continued custom. We are so pleased you are happy to recommend us to your friends. We look forward to seeing you again in the future for your next annual boiler service. If you require any assistance with your heating or controls before then you know where we are :) Thanks Again All the Team at HEH
Prompt and Professional
Customer Service
Quality
Value
First class work by professionals. On time. On quote and nothing too much trouble. First class and would highly recommend them. 10/10, well deserved HEH.
Derek, Lancashire Posted on 04/12/2018 , work completed 04/12/2018
The trader replied (on 03/01/2019)
Good afternoon Derek! Thankyou for taking the time to leave us a review. We always aim to give first class service from start to finish. We are pleased with the recommendation. Thankyou again, we always love and take pride in all we do.
Prompt and extremely professional
Customer Service
Quality
Value
Extremely impressed from the initial enquiry to completing the job. This company supplied and fitted a new gas boiler and radiators. They were extremely helpful, quick and professional. They got things done very quickly causing least disruption as was possible. Special mention must go to Dave and Harry who fitted the boiler and radiators. We could not have been more impressed with them - really pleasant, careful and knowledgeable and they cleaned up perfectly after they had finished the job. Outstanding and highly recommended.
Mrs Kathleen Pennington Posted on 03/12/2018 , work completed 03/12/2018
Very clean workers
Customer Service
Quality
Value
The work was done within the time and it was done to the price that was quoted. The lads were very clean workers, Adam and Chris.
Thomas, Cheshire Posted on 29/11/2018 , work completed 29/11/2018
Delighted
Customer Service
Quality
Value
Absolutely impeccable, provided knowledge, skill and customer service. It's rare to find companies this good, can't recommend enough.
Daniel, Cheshire Posted on 28/11/2018 , work completed 28/11/2018
The trader replied (on 03/01/2019)
Hi Daniel, We are very pleased with your review and recommendation. We look forward to seeing you again. Thanks again all at team HEH.
My review
Customer Service
Quality
Value
Very efficient, prompt and tidy. Adam and Chris.
Helen, Cheshire Posted on 28/11/2018 , work completed 28/11/2018
Excellent repair to faulty combi boiler
Customer Service
Quality
Value
I called HEH to ask for assistance with a boiler fault, they diagnosed the problem immediately from my description over the phone. They arranged for an engineer to call the following day with parts. Engineer (Andy) arrived at the allotted time, described fully the solution and fixed the problem, he provided sound advice to ensure future reliability of the boiler, no pushy after sales, no mess, no fuss, just excellent service at a very reasonable price. Throughout HEH kept me informed by txt when to expect their engineer and everything went just as they has discussed at the time of the first call, very efficient process throughout from first call to resolving the problem, great people to do business with, would highly recommend, thanks to all at HEH
Customer in Greater Manchester Posted on 24/11/2018 , work completed 24/11/2018
Gazco Fire Service
Customer Service
Quality
Value
Excellent thorough and punctual service. Clean and tidy worker who kept us informed as he progressed. We will definitely use these again and would happily recommend to others. 5 star service from booking to completion.
Customer in Greater Manchester Posted on 22/11/2018 , work completed 19/11/2018
Boiler install & new radiators
Customer Service
Quality
Value
Having had issues with another gas engineer they were quick, efficient and good value. They were very pleasant and got on with the job without any fuss. Very clean and tidy afterwards and gave me some great tips on maintaining my system. Would thoroughly recommend them.
Customer in Greater Manchester Posted on 16/11/2018 , work completed 16/11/2018
Trusted company
Customer Service
Quality
Value
HEH installed our boiler 6 years ago and have serviced it since then. We had a problem with the pressure dropping, they were able to come out at a time suitable for us and within a few days of us calling them. The engineer was friendly, polite and professional. He gave us advice on the current job and also on work we have planned in the coming months. He left everything spotless as well. We’ve always been very happy with HEH, we feel we are in safe hands, thanks.
Customer in Greater Manchester Posted on 15/11/2018 , work completed 15/11/2018
Great job, really pleased
Customer Service
Quality
Value
Friendly and professional service. HEH installed a new gas fire, also HEH gave advice on our old appliance which they deemed to be a danger. Quality company and very reasonable.
Shaun, Lancashire Posted on 15/11/2018 , work completed 15/11/2018
Prompt, professional service, from survey to final fix
Customer Service
Quality
Value
All aspects of this company are highly professional, from the initial contacts by me. The survey with all aspects and product details discussed with pros and cons in relation to our property and requirements. The initial start date had to be changed due to wife's ill health. The company could not be more helpful & understanding, re-arranging a date to suit us. The 2 fitters arrived on time, were polite and helpful carrying out the work with minimal mess & noise. They cleared up after completion and putting kitchen white goods back in place. The work was carried out quickly and within day time scale. Well done to all. Will recommend as a really great company.
Mark Francis, Lancashire Posted on 12/11/2018 , work completed 12/11/2018
Smooth installation and good value
Customer Service
Quality
Value
We needed a combi boiler replacement, initial survey was very professional and knowledgeable. All my questions were answered and advice given. The installers were polite and friendly and completed the work swiftly. The whole process was very smooth as well as being better value than some other quotes received. Adam and Chris.
Becky, Lancashire Posted on 07/11/2018 , work completed 07/11/2018
My review
Customer Service
Quality
Value
Fantastic job, quick, clean and efficient engineers. Adam and Chris.
A, Cheshire Posted on 06/11/2018 , work completed 06/11/2018
Prompt, professional and friendly
Customer Service
Quality
Value
The initial visit by their consultant was on time and efficient. A very in-depth and professional quote was submitted. The engineers (Barry and Gary) arrived on time and worked well to complete the job in excellent fashion. Cannot say enough about how satisfied I am with the company.
Philip, Lancashire Posted on 03/11/2018 , work completed 03/11/2018
Great company
Customer Service
Quality
Value
We had our new boiler about four years ago now and they were friendly, punctual and did a good job. We had the boiler out on finance which is good when you suddenly need a new one close to Christmas. We have had no hassle from finance company and payments are never messed up, we ha e the boiler services every year by friendly efficient staff. They keep you updated by text as well as to when they are on their way and who will be turning up ... good bunch of people who want you to have no issues.
Andy findlow Posted on 29/10/2018 , work completed 29/10/2018
My review
Customer Service
Quality
Value
Very good, would recommend.
Darren, Cheshire Posted on 25/10/2018 , work completed 25/10/2018
Professional, tidy, helpful
Customer Service
Quality
Value
The operative was a very pleasant young man (Dave). Worked quickly & well, leaving no mess. Radiator installed & free service & cleaned very thoroughly. A neat & tidy Job done with courtesy & enthusiasm.
Joyce, Lancashire Posted on 25/10/2018 , work completed 25/10/2018
Boiler install
Customer Service
Quality
Value
Extremely happy with service. Wonderful lads & very professional. Adam & Chris.
M, Cheshire Posted on 24/10/2018 , work completed 24/10/2018
1st class company
Customer Service
Quality
Value
Came promptly, quoted price, arrived on time completed work, cleared up and left. What more do you need.
Bazzer16 Posted on 19/10/2018 , work completed 19/10/2018