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High Efficiency Heating UK Ltd

5.0

967 Reviews

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Organisations and Awards

Jul 2020
Jul 2019

About

High Efficiency Heating (UK) Ltd.
We are a local, family run business based in Ashton Under Lyne, Lancashire. All our engineers are Gas Safe registered which means they have been certificated by the official regulatory body to make sure they are competent and qualified to work safely and legally with gas related appliances in your home.
HEH are Level 2 Worcester Accredited Partners. Our engineers have received training by Worcester Bosch to install and maintain their products. Because of this partnership we are able to provide you with their industry leading parts and labor guarantee.

As a business focused on excellent customer service, quality and value, High Efficiency Heating (UK) Ltd have now received over 500 five star Which Trusted Trader reviews from which we are very proud of.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas safety testing and inspection
    • Radiators and central heating
    • Gas cooker installation
    • Gas emergencies
    • Gas cooker repair
    • Gas fire repair and servicing
    • Immersion Heaters
    • Power flushing
    • Underfloor heating

  • Plumbers

    • Unvented cylinder installation and maintenance

  • Renewable energy

    • Air source heat pumps
    • Ground source heat pumps

  • Gas installers

    • Gas Fires

  • Heating contractors

    • Central heating systems (installation and servicing)
    • Immersion Heaters

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

5.0
967 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Recommended

Recommended

by 100% of customers
Sort by
High Efficiency Heating - Gas Engineer Gareth
Customer Service
Quality
Value
After having a problem with a previous Gas Engineer, I was recommended by a friend to use High Efficiency Heating who are local to me. Gareth carried out the service and also did a repair job which had previously been neglected. I will certainly be calling on Gareth's services next year and would recommend HEH to my neighbours.
William Posted on 04/10/2018 , work completed 04/10/2018
Recommended
Thoroughly satisfied staff and job.
Customer Service
Quality
Value
Installed new boiler. Lovely guys, clean, efficient, friendly. Pleasure doing business with whole company. Adam and Chris.
Janet, Cheshire Posted on 04/10/2018 , work completed 04/10/2018
Recommended
Great service
Customer Service
Quality
Value
After having no heating or hot water I rang heh who sent a engineer out and tried to get it going he called another engineer who turned up within 15 minutes and found the problem being the pump. I always use heh and highly recommend this company no rip off fees and no adding parts you don’t need truly honest company.
Karen O Posted on 03/10/2018 , work completed 03/10/2018
Recommended
Excellent, Highly Recommended
Customer Service
Quality
Value
Extremely impressed from start to finish. This company supplied and fitted a new gas fire. From the initial enquiry to the work itself, they were extremely helpful, quick and professional. They went the extra mile to get things done very quickly for us. Special mention must go to Dave and George who fitted the fire. We could not have been more impressed with them - really pleasant, careful and knowledgeable and they cleaned up perfectly after they had finished the job. Outstanding and highly recommended.
Joanne M Posted on 02/10/2018 , work completed 02/10/2018
Recommended
Prompt & professional
Customer Service
Quality
Value
My boiler was serviced & the immediate problem solved. The long-term effects of the problem were explained to me clearly & I had a further house visit & the options available to me are to be sent in the post.
Ann Mary, Lancashire Posted on 02/10/2018 , work completed 02/10/2018
Recommended
Engineer arrived on time, had the knowledge of the boiler to be serviced and carried out the service efficiently
Customer Service
Quality
Value
This was the first time I had used High Efficiency Heating. I needed a boiler servicing so called in to their office in Ashton under Lyne and arranged for a service engineer to call. On the day of the service, I received a text to say that the engineer would be with me at the arranged time and he duly turned up within 5 minutes of that time. He carried out the service efficiently, explaining to me what he was checking and why. I received a form to explain the service and printouts of the boilers efficiency and he left. No mess at all was left.
Dave Evans Posted on 01/10/2018 , work completed 01/10/2018
Recommended
Tremendously efficient and swift service
Customer Service
Quality
Value
We called the company on a Tuesday about getting a replacement gas fire. Someone came to our house with a catalogue and to have a look at the set-up on Thursday, and on the Monday - 6 days after we first contacted the company. They came and installed the new fire! Very speedy service. The engineers - Dave and George were very professional, friendly and efficient. We're very impressed by this company!
Robert, Cheshire Posted on 01/10/2018 , work completed 01/10/2018
Recommended
Broken boiler
Customer Service
Quality
Value
Rang at 12:45am, engineers called round 20 mins later and fixed my combi boiler. Excellent friendly service!
Tom Smith Posted on 29/09/2018 , work completed 29/09/2018
Recommended
Super work
Customer Service
Quality
Value
Friendly efficient neat and tidy. Boiler installed with no fuss or mess. Everything explained clearly. Can’t recommend highly enough.
Christine Posted on 27/09/2018 , work completed 27/09/2018
Recommended
Emergency Response
Customer Service
Quality
Value
I recently had a gas leak, near to a gas fire in the lounge, which involved the Emergency gas service coming to my home and having to cut off my supply. I contacted HEH who attended the same day and isolated the feed concerned so that gas could be restored to my boiler. They then arranged for a follow up visit so that the exact source a of the leak could be identified and repaired. The speed and quality of the service was superb.
David B Posted on 27/09/2018 , work completed 27/09/2018
Recommended
Great service
Customer Service
Quality
Value
Adam & Chris. Both very reliable, helpful and did a great job.
Benjamin, Cheshire Posted on 27/09/2018 , work completed 27/09/2018
Recommended
Super job!
Customer Service
Quality
Value
Very efficient, arrived when they said. Polite and friendly throughout. Explained new boiler and phone app clearly. Very clean, tidy and respectful of property. Boiler arrived promptly, old boiler and all mess removed. Very highly recommended! Super stars.
Christine, Cheshire Posted on 27/09/2018 , work completed 27/09/2018
Recommended
Good job
Customer Service
Quality
Value
I was very impressed with the professionalism of the 3 fitters who fitted my fire and surround, they did a fantastic job and were both friendly and worked very efficiently. Good job.
Patrick, Cheshire Posted on 27/09/2018 , work completed 27/09/2018
Recommended
Great work & outstanding customer service
Customer Service
Quality
Value
HEH have fitted a new heating system (pressurised, unvented boiler) to our house last year and I can’t praise the company enough! From the pre-installation service over the quality of fitting & work (attention to detail) to the aftersale/customer service. We are very happy. They always go the extra mile to help you out, explain everything in detail and answer all your questions. The response is very quick and you get a text message confirmation as soon as one of their engineers is on the way to you. I would recommend HEH to anyone needing a new boiler, boiler service or anything else related to heating and plumbing (e.g. we also have them fitting new radiators whenever we do up a room in the house and need a professional, precise and neat job done)
Carolin Posted on 26/09/2018 , work completed 26/09/2018
Recommended
Clean and professional
Customer Service
Quality
Value
Dave and George were very friendly and professional. They got the job done in a timely manner and cleaned up afterwards. Bonus.
Julie, Cheshire Posted on 26/09/2018 , work completed 26/09/2018
Recommended
The trader replied (on 22/11/2018)
Good Afternoon Julie Thank you for your kind review. We aim to get all jobs completed in a manner that pleases the customer.
Amazing service
Customer Service
Quality
Value
Adam and Chris. Brilliant service, surveyor actually helped with advice on building my chimney (didn't need to). Prompt arrival, friendly workers, exceptionally methodical and tidy. Lovely job and finish. Amazing service.
Daniel, Lancashire Posted on 26/09/2018 , work completed 26/09/2018
Recommended
The trader replied (on 22/11/2018)
Hi Daniel Thank you for leaving us a great review. HEH always like to give the best advise possible. Thank you for having us carry out work in your home. Adam and Chris thoroughly enjoyed working for you. If you require any assistance during the winter months with your new boiler or controls please contact us. Thanks Again All the Team at HEH
Very prompt, professional and tidy
Customer Service
Quality
Value
High Efficiency Heating fitted a new boiler and were very professional. Did a 1st class job and I have recommended them to friends and relatives. A star company.
Steven, Cheshire Posted on 22/09/2018 , work completed 22/09/2018
Recommended
The trader replied (on 22/11/2018)
Good Afternoon Steven Thank you for your first class review ;) Thank you for recommending us also. If we ever pick up a central heating installation from one of your recommendations don't forget to let s know as there will be a free boiler service waiting for you! It was an absolute pleasure working for you Steven. If you need assistance with your new boiler or controls during the winter months please do not hesitate to contact us Thanks Again All the Team at HEH
Great Work
Customer Service
Quality
Value
HEH have just installed our new Worcester boiler fitted. We received a text to say the Engineer was on his way and he arrived soon after. David and Harry did a great Job and nothing was too much trouble. They were clean and tidy. I would definitely recommend the company. Friendly office staff as well. Thank you
Sandra Posted on 21/09/2018 , work completed 21/09/2018
Recommended
Great service
Customer Service
Quality
Value
HEH have just installed our boiler. We received a text to say the engineer was on his way and arrived soon after. David and Harry have done a superb job, they were clean & tidy and nothing was too much trouble. I would definitely recommend the company. Also, friendly office staff.
Sandra, Lancashire Posted on 21/09/2018 , work completed 21/09/2018
Recommended
The trader replied (on 22/11/2018)
Hi Sandra Thanks for taking the time to leave us a great review and Thank you for having us carry our work in your home. All of the team at HEH enjoy speaking with our customers and getting to know them. If you need any assistance with your new boiler or controls over the winter months please do not hesitate to contact us Warm Regards All the Team at HEH
Good job
Customer Service
Quality
Value
Very prompt, good job, left everything clean and tidy.
Albert, Cheshire Posted on 19/09/2018 , work completed 19/09/2018
Recommended
The trader replied (on 22/11/2018)
Thank you for your kind review Albert. We are so pleased you are happy with our services. Kind Regards All the team at HEH
Great service
Customer Service
Quality
Value
HEH recently serviced our boiler - which they installed a few years ago (great competitive job back then too). We received a text to confirm the time that the named engineer would arrive. The engineer arrived on time and did a great job, very efficient and tidy. Great value. We would not hesitate to recommend this company. Friendly office staff and good engineers.
David A Posted on 14/09/2018 , work completed 14/09/2018
Recommended
The trader replied (on 19/09/2018)
Hi David Thank You for your kind review and having us back to carry out work in your home. HEH try to keep up to date with the latest technologies to keep our valued customers up to date with arrival times and details of there appointments . It was a pleasure working for you and we are so pleased you are happy with our services Thanks Again All the Team form HEH
Very happy
Customer Service
Quality
Value
The company installed a new boiler. They came to inspect our old boiler the same day we contacted them, and also provided a clear quote to remove the old appliance and install the new one. Work was carried out 6 days later. Very efficient and courteous and also spent time explaining the working of the boiler and thermostat. We are very happy with the result.
Karen, Cheshire Posted on 13/09/2018 , work completed 13/09/2018
Recommended
The trader replied (on 22/11/2018)
Hi Karen We are so pleased you were happy with the result of our services. We always ensure our valued customers understand the process from start to finish and that includes the understanding of your new appliance and its controls. Should you need any assistance with our new boiler or controls during the winter months please do not hesitate to contact us Thanks Again From all the team at HEH
My review
Customer Service
Quality
Value
Excellent service.
Sheila, Cheshire Posted on 11/09/2018 , work completed 11/09/2018
Recommended
The trader replied (on 03/01/2019)
Good morning Sheila, Thankyou very much for your five star review. Warm regards all the team at HEH.
Great work
Customer Service
Quality
Value
Gareth capped the gas fire. Done to the agreed price with option to pay on visit or later through office bill. Heh UK Ltd stood out from others as Andy visited to assess work to be carried out free of charge. First impressions from from my initial phone call to the company & visits to the house were of a friendly & helpful company. I liked the ongoing communication with a 2 hour schedule text & a text when on way. Gareth was a very courteous, tidy worker.
Helena Posted on 10/09/2018 , work completed 10/09/2018
Recommended
The trader replied (on 19/09/2018)
Hi Helena Thank you for your kind review. HEH offer many services and we are so pleased you are happy with them. We do try to keep our customers updated before, during and after any job as it means so much to us that our valued customers are happy. We also try to keep up to date with the lasts technologies which allows us to keep our customers updated on arrival times. It was a pleasure carrying out work for you and thank you again for having us in your home. :) Warm Regards All the team at HEH
Great work ,courteous and as the title says efficient
Customer Service
Quality
Value
Dave and his mate worked brilliantly.taking out the old boiler and water tank a nd fitting the new one and then flushing out the whole system.All the rubbish was gone too. This is on a house that I have recently bought and have had several workmen in. These two were by far the best. THE perfect title for this company. HIGH EFFICIENCY HEATING
Robyn Forrester Posted on 07/09/2018 , work completed 07/09/2018
Recommended
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Standard network rate.