Endorsed by Which?

High Efficiency Heating UK Ltd

5.0

963 Reviews

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Organisations and Awards

Jul 2020
Jul 2019

About

High Efficiency Heating (UK) Ltd.
We are a local, family run business based in Ashton Under Lyne, Lancashire. All our engineers are Gas Safe registered which means they have been certificated by the official regulatory body to make sure they are competent and qualified to work safely and legally with gas related appliances in your home.
HEH are Level 2 Worcester Accredited Partners. Our engineers have received training by Worcester Bosch to install and maintain their products. Because of this partnership we are able to provide you with their industry leading parts and labor guarantee.

As a business focused on excellent customer service, quality and value, High Efficiency Heating (UK) Ltd have now received over 500 five star Which Trusted Trader reviews from which we are very proud of.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas safety testing and inspection
    • Radiators and central heating
    • Gas cooker installation
    • Gas emergencies
    • Gas cooker repair
    • Gas fire repair and servicing
    • Immersion Heaters
    • Power flushing
    • Underfloor heating
  • Plumbers

    • Unvented cylinder installation and maintenance
  • Renewable energy

    • Air source heat pumps
    • Ground source heat pumps
  • Gas installers

    • Gas Fires
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Immersion Heaters

Customer reviews

Why you can trust these reviews

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100% of the reviews we publish have been through our stringent moderation process.

5.0
963 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Exceptional
Customer Service
Quality
Value
After struggling for over 10 years with heating issues I was recommended to this company by someone who knew of their work and high standards. They removed our old and useless ufh manifolds and replaced them with ones that actually work!! New thermostats with the latest technology. They then installed a new boiler which is perfect. All the staff who came to our home were excellent, always on time, smart, polite and very knowledgeable. Richard is like a walking encyclopaedia of all things heat related and all his suggestions and help were much appreciated. Dylan, Jake, Dave were all fabulous. The girls on the phone who make the appointments were also so helpful. In this day and age it’s very refreshing to find a company that actually cares about what it does and puts customer service first. I can highly recommend HEH. Thank you all for your help and assistance - you’re great!
Customer in Cheshire East Posted on 11/07/2025 , work completed 11/07/2025
The trader replied (on 20/08/2025)
Thank you so much for your amazing review! We’re thrilled to hear that after years of heating issues, we could finally provide you with a solution that works seamlessly. Richard, Dylan, Jake, and Dave will be so pleased to hear your praise, and we’re happy their efforts made such a positive difference for you. We’re also glad you had a smooth experience with our team on the phone, as we always aim to make the process as easy as possible. Your recommendation means the world to us, and we’re so grateful for your trust in HEH
Great work
Customer Service
Quality
Value
Thanks for the servicing of 2 gas fires. Your engineer arrived on time and did an excellent job and was very professional. This is the first time of using HEH as you were based on a family recommendation. I will look no further for my future servicing needs. Thanks again.
Customer in Greater Manchester Posted on 10/07/2025 , work completed 08/07/2025
The trader replied (on 20/08/2025)
Thank you so much for your wonderful feedback! We’re thrilled to hear that your first experience with HEH was a positive one and that the service met your expectations We truly appreciate the family recommendation and are honored to be your go-to company for future servicing needs. Thank you
Excellent service
Customer Service
Quality
Value
Had our annual service of our boiler & central heating today. They messaged to say they would be with us shortly. The gentleman was friendly, efficient. Excellent service as always
Customer in Greater Manchester Posted on 03/07/2025 , work completed 03/07/2025
The trader replied (on 20/08/2025)
Thank you so much for your kind words! We’re so glad to hear that you had another excellent experience with our team during your annual service. We truly appreciate your continued trust in us, and if you need anything else, we’re always here to help!
Fantastic team
Customer Service
Quality
Value
I love dealing with this company. They are so efficient, time-wise, job planning and arranging dates to do the jobs. Their communication is second to none and their workmanship too. Thank you Josh, Dillon and Jack for coming this morning. We hardly knew you were around. You left the place spotless and an extra plus because you respected my disabled husband’s privacy. He felt very comfortable with you being here.
Customer in Cheshire East Posted on 01/07/2025 , work completed 01/07/2025
The trader replied (on 20/08/2025)
Thank you so much for your kind words! We’re thrilled to hear that you’ve had such a positive experience with us. Josh, Dylan, and Jack will be so pleased to know that their work and respect for your husband’s privacy made such a difference. We always aim to provide not only high-quality workmanship but also a service that makes our customers feel comfortable and valued. Your feedback means a lot to us, and we’re grateful for your continued trust.
Great as always
Customer Service
Quality
Value
Routine boiler service arranged over the phone. Engineer arrived on time (and with a courtesy text confirming arrival time), was pleasant and courteous, completed the work and explained that all was good before leaving. Since first using HEH (on the recommendation of a friend) we have been impressed with the quality of service and professionalism of all the team. We regularly recommend them to friends and family
Customer in Derbyshire Posted on 30/06/2025 , work completed 30/06/2025
The trader replied (on 20/08/2025)
Thank you so much for your kind words and for your continued trust in HEH! We’re so pleased to hear that your routine boiler service went smoothly and we really appreciate your recommendations to friends and family. Thanks again from all our team at HEH.
Great work as always
Customer Service
Quality
Value
HEH services our fire and central heating every year and I'm always happy with how efficient and tidy they are. They are cheerful & professional; always clean up after themselves and explain what they've carried out during the visit. I happily recommend them.
Customer in Greater Manchester Posted on 18/06/2025 , work completed 18/06/2025
The trader replied (on 20/08/2025)
Thank you so much for your continued trust and kind words! We’re so happy to hear that you’ve been pleased with our service year after year. We truly appreciate your recommendation and look forward to continuing to keep your fire and central heating in top shape for years to come. Thank you!
Service
Customer Service
Quality
Value
Kevin was very knowledgeable, did what he had to do in a friendly and tidy manner. I would certainly this company for future work.
Customer in Greater Manchester Posted on 17/06/2025 , work completed 17/06/2025
The trader replied (on 20/08/2025)
Thank you for your 5 star review. Your kind feedback has been passed onto Kevin. Thank you for choosing us.
Job well done
Customer Service
Quality
Value
These guys came on a recommendation from a friend. They fitted new radiators all through my home. They were on time, efficient, tidy, polite and lovely men. Thank you to Jack, Jake and Dillon for a job well done.
Customer in Greater Manchester Posted on 15/06/2025 , work completed 04/06/2025
The trader replied (on 20/08/2025)
Thank you so much for the fantastic review! We’re so glad you chose us based on a friend’s recommendation, and we’re thrilled to hear you’re happy with the work. Jack, Jake, and Dylan will be pleased to hear your kind words—being on time, efficient, and tidy is always a priority for us. We really appreciate your trust and are happy to have helped with your radiator installation. If you need anything else, don’t hesitate to reach out! Thank you from all at HEH
Super efficient repair
Customer Service
Quality
Value
I noticed my boiler was leaking around 9.00 this morning. I rang HEH and was promised someone would be with me before 12.00 noon. It is now 10.56 and my boiler is fixed. What brilliant service I cannot recommend them highly enough, well done guys you're brilliant!!!
Customer in Greater Manchester Posted on 13/06/2025 , work completed 13/06/2025
The trader replied (on 20/08/2025)
Thank you so much for your incredible feedback! We’re thrilled to hear that we could get to you so quickly and fix the issue with your boiler. Our team always strives to provide fast, reliable service, and it’s great to know we met your expectations. We truly appreciate your recommendation and are so glad we could help. If you ever need anything else, don’t hesitate to get in touch! Thanks again from all at HEH
Very reliable
Customer Service
Quality
Value
Had the boiler and gas fire serviced. The engineer was courteous and respectful and carried out the work efficiently. I know if I have an emergency with either of the appliances, I can rely on this company.
Customer in Greater Manchester Posted on 11/06/2025 , work completed 11/06/2025
The trader replied (on 20/08/2025)
Thank you for your kind words and amazing review, Always happy to help here at HEH. Thanks again.
HEH work carried out on 9/6/25
Customer Service
Quality
Value
HEH carried out a routine service of our gas boiler A post-visit text was sent to remind us of his appointment and the efficient engineer arrived within the agreed time period. He was most respectful of our home and carried out the work with this in mind He was very professional, efficient and experienced also meticulous in his service routine On completion of the work, he was able to totally reassure us that the boiler was running normally and safely, which is paramount He was a pleasant well-mannered young man and we felt confident to connect HEH at any time if we had any problems or concerns Thank you, The Baileys
Customer in Greater Manchester Posted on 09/06/2025 , work completed 09/06/2025
The trader replied (on 20/08/2025)
Thank you so much for your kind and thorough feedback! We’re delighted to hear that your experience with HEH was positive from start to finish. We’re so glad to have been able to reassure you about your boiler’s safety and performance. Your trust means a lot to us, and we’re always here for you if you ever need anything in the future. thank you from all at HEH
Excellent, professional job done thankyou
Customer Service
Quality
Value
Gas leak sorted very quickly and professionally. Can't rate this company more highly. Would definitely use them again, highly recommended. Billy, who came to fix our problem, was prompt, efficient, polite and explained everything carefully and left no mess .
Customer in Greater Manchester Posted on 29/05/2025 , work completed 28/05/2025
The trader replied (on 20/08/2025)
Thank you so much for your kind words and for recommending us! We're thrilled to hear that Billy was able to quickly resolve the gas leak, and that you were happy with his service. We always strive to be prompt, efficient, and respectful of your home, so it’s great to know Billy delivered on all fronts. If you ever need any assistance again, don’t hesitate to reach out—we’ll be here!
Boiler and fire service.
Customer Service
Quality
Value
Have used this company for several years. Always find all the staff to be prompt, efficient and courteous .
Customer in Greater Manchester Posted on 23/05/2025 , work completed 23/05/2025
The trader replied (on 20/08/2025)
Thank you so much for your continued trust and kind words! We’re thrilled to hear that you’ve had a positive experience with us over the years. We look forward to continuing to serve you for many more years to come!
EXCELLENT Service from HEH
Customer Service
Quality
Value
My dealings with this Company span over many years and my experience has always been absolutely top notch. Nothing is too much trouble and the staff are always courteous, helpful and efficient. WELL DONE...would not hesitate or think twice regarding recommendations of this Company to anyone needing a first class service.
Customer in Greater Manchester Posted on 20/05/2025 , work completed 19/05/2025
The trader replied (on 20/08/2025)
Thank you so much for your fantastic feedback! We’re honoured to have had the opportunity to serve you over the years, and it’s wonderful to know that our team has consistently met your expectations. Your kind words mean a lot to us, Thanks again for your continued trust and support!
Excellent service
Customer Service
Quality
Value
We've always used HEH for our boiler service, and can definitely recommend them, and on this occasion an engineer called Billy he was fantastic very polite and respectful to our property, he did the service and explained everything that he'd done plus he cleaned up before leaving. Billy is a credit to your company, and shows that they're still professionals that take pride in their work. Thanks very much and we both hope that next year we get Billy again.
Customer in Greater Manchester Posted on 15/05/2025 , work completed 14/05/2025
The trader replied (on 20/08/2025)
Thank you so much for your fantastic feedback and for your continued trust in HEH! We're thrilled to hear that Billy made such a positive impression. He’ll be really pleased to know that his professionalism, respect for your home, and attention to detail stood out to you. Thanks again for your kind words and recommendation.
Great work
Customer Service
Quality
Value
The engineer arrived when expected. Quickly found the problem, had a new part with him, got it fitted and cleaned up all very quickly
Customer in Greater Manchester Posted on 14/05/2025 , work completed 14/05/2025
The trader replied (on 20/08/2025)
Thank you for your amazing review, We are happy to hear your boiler was back up and running quickly. Thank you for choosing us. HEH
Above & beyond…
Customer Service
Quality
Value
I have just had a brand new boiler fitted by the fantastic team at HEH and just as the visit the previous day the service and professionalism and attention to detail was superb. Great work and no mess… I highly recommend this company for any heating work as they are fantastic…. Also a big shout out to Richard who took time out to fix my Heatmiser thermostat, much appreciated… Thank you team HEH👍👍
Customer in Greater Manchester Posted on 09/05/2025 , work completed 08/05/2025
The trader replied (on 20/08/2025)
Thank you so much for your amazing feedback! We’re thrilled to hear that you’re happy with your new boiler and the service you received. Richard will be especially pleased to hear your shout-out for fixing the Heatmiser thermostat—it’s all part of the service! We truly appreciate your recommendation and are always here for any future heating needs. Thanks again for choosing HEH!
You want the best then give HEH a call…
Customer Service
Quality
Value
We have just moved house and after 2 weeks the boiler stopped working🥴 we rang HEH on Tuesday the 6th May and they came on Wednesday 7th May to fix our boiler. I can fully recommend these guys as they are totally reliable, professional and extremely knowledgeable and do a great job. So good in fact they are fitting our new boiler on the 8th May, now that’s great service. Shout out to Billy the engineer who came to our rescue👍👍👍
Customer in Greater Manchester Posted on 07/05/2025 , work completed 07/05/2025
The trader replied (on 20/08/2025)
Thank you so much for your wonderful review! We’re so glad we could help get your boiler back up and running so quickly after your move. Billy will be especially pleased with your feedback, We hope your enjoying your new boiler:) Thank you from all at HEH
New Boiler
Customer Service
Quality
Value
A great service from the estimated to the completed work. Installers arrived on time and covered the working area with dust sheets, and asked if it was OK to bring in their tool boxes and equipment for the job. Once install was complete they had a good clean up. They went through the new controls and made sure that I understood everything before leaving. They were polite and courteous throughout.
Customer in Greater Manchester Posted on 01/05/2025 , work completed 30/04/2025
The trader replied (on 20/08/2025)
Thank you so much for the fantastic feedback! We’re delighted to hear that your experience with us was positive from start to finish. It's great to know that the installers ensured you were comfortable with the new controls before leaving. We truly appreciate your kind words. From all at HEH Thank you
Excellent service
Customer Service
Quality
Value
The guy who turned up for our annual service to my home was courteous and extremely professional. I had no issues with leaving him alone to complete the service. This is one of the best companies in the North West.
Customer in Greater Manchester Posted on 30/04/2025 , work completed 30/04/2025
The trader replied (on 20/08/2025)
Thank you so much for your kind words! We’re thrilled to hear that our technician made a great impression with his professionalism and courtesy. It’s always wonderful to know our customers feel comfortable and confident with our service. If there’s anything else we can do for you in the future, please don’t hesitate to reach out! Thank you HEH
great service
Customer Service
Quality
Value
I have used High efficient heating of Tameside on a number of occasions for servicing and call outs. They provide a first class service with their Knowledge and efficiency. They are polite and friendly people and will openly answer any of your questions. You get first class service from all who work for this firm. Heh UK Ltd is a firm you can trust.
Customer in Greater Manchester Posted on 29/04/2025 , work completed 29/04/2025
The trader replied (on 20/08/2025)
Amazing 5 star review thank you for trusting us, Always happy to help. Thank you
Hot water at last
Customer Service
Quality
Value
Kept losing water pressure in boiler and had no hot water or heating. Radiators seemed fine and one person came to house, took call out charge and left me no better off. HEH were recommended to me by a reputable company. Professional outfit. Located the source of the problem. Some air gadget thingy. Soon sorted. Would use again and recommend.
Customer in Greater Manchester Posted on 24/04/2025 , work completed 23/04/2025
The trader replied (on 29/04/2025)
It's great to hear you're happy with our service. Thank you for your amazing review from all at HEH.
Fire service
Customer Service
Quality
Value
Last week I had a fire & boiler service & it was identified there was an issue with my gas fire. Bryn was the engineer who came to undertake the service & he was professional, kind & empathetic. He explained the problem, the action I needed to take & the follow up steps. I took his advice & Bryn returned today to complete the fire service & make sure everything is safe. I cannot recommend HEH highly enough. The service I received was 1st class. Thank you.
Customer in Greater Manchester Posted on 15/04/2025 , work completed 15/04/2025
The trader replied (on 29/04/2025)
Thank you for your amazing review Your kids words have also been shared with Bryn. Your 5 star review is very much appreciated. Thanks again.
Excellent service
Customer Service
Quality
Value
HEH have serviced our boiler for several years and we can't fault them. We rang to say we had no heating and hot water and Billy arrived, well organised, cheerful and ready to get on with the job. He soon worked out that the pump needed replacing, and he had one on his van, meaning the job was completed straight away. He was pleasant throughout , explained what he was doing and answered all our questions.
Customer in Greater Manchester Posted on 07/04/2025 , work completed 07/04/2025
The trader replied (on 15/04/2025)
Thank you for your amazing review, we are pleased to hear you are happy with the service from Billy. Thanks again.
Great job
Customer Service
Quality
Value
Booked for a service but there were some issues they needed to come back to fix. Came back the same day and all sorted quickly and efficiently. All engineers really considerate and friendly, and super mindful of my house cat, which I really appreciated! Thank you for a great service.
Customer in Greater Manchester Posted on 07/04/2025 , work completed 07/04/2025
The trader replied (on 15/04/2025)
Thank you for your amazing 5 Star review. We appreciate your kind words.