Endorsed by Which?

High Efficiency Heating UK Ltd

5.0

954 Reviews

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Organisations and Awards

Jul 2020
Jul 2019

About

High Efficiency Heating (UK) Ltd.
We are a local, family run business based in Ashton Under Lyne, Lancashire. All our engineers are Gas Safe registered which means they have been certificated by the official regulatory body to make sure they are competent and qualified to work safely and legally with gas related appliances in your home.
HEH are Level 2 Worcester Accredited Partners. Our engineers have received training by Worcester Bosch to install and maintain their products. Because of this partnership we are able to provide you with their industry leading parts and labor guarantee.

As a business focused on excellent customer service, quality and value, High Efficiency Heating (UK) Ltd have now received over 500 five star Which Trusted Trader reviews from which we are very proud of.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas safety testing and inspection
    • Radiators and central heating
    • Gas cooker installation
    • Gas emergencies
    • Gas cooker repair
    • Gas fire repair and servicing
    • Immersion Heaters
    • Power flushing
    • Underfloor heating
  • Plumbers

    • Unvented cylinder installation and maintenance
  • Renewable energy

    • Air source heat pumps
    • Ground source heat pumps
  • Gas installers

    • Gas Fires
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Immersion Heaters

Customer reviews

Why you can trust these reviews

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100% of the reviews we publish have been through our stringent moderation process.

5.0
954 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
HEH work carried out on 9/6/25
Customer Service
Quality
Value
HEH carried out a routine service of our gas boiler A post-visit text was sent to remind us of his appointment and the efficient engineer arrived within the agreed time period. He was most respectful of our home and carried out the work with this in mind He was very professional, efficient and experienced also meticulous in his service routine On completion of the work, he was able to totally reassure us that the boiler was running normally and safely, which is paramount He was a pleasant well-mannered young man and we felt confident to connect HEH at any time if we had any problems or concerns Thank you, The Baileys
Customer in Greater Manchester Posted on 09/06/2025 , work completed 09/06/2025
The trader replied (on 20/08/2025)
Thank you so much for your kind and thorough feedback! We’re delighted to hear that your experience with HEH was positive from start to finish. We’re so glad to have been able to reassure you about your boiler’s safety and performance. Your trust means a lot to us, and we’re always here for you if you ever need anything in the future. thank you from all at HEH
Excellent, professional job done thankyou
Customer Service
Quality
Value
Gas leak sorted very quickly and professionally. Can't rate this company more highly. Would definitely use them again, highly recommended. Billy, who came to fix our problem, was prompt, efficient, polite and explained everything carefully and left no mess .
Customer in Greater Manchester Posted on 29/05/2025 , work completed 28/05/2025
The trader replied (on 20/08/2025)
Thank you so much for your kind words and for recommending us! We're thrilled to hear that Billy was able to quickly resolve the gas leak, and that you were happy with his service. We always strive to be prompt, efficient, and respectful of your home, so it’s great to know Billy delivered on all fronts. If you ever need any assistance again, don’t hesitate to reach out—we’ll be here!
Boiler and fire service.
Customer Service
Quality
Value
Have used this company for several years. Always find all the staff to be prompt, efficient and courteous .
Customer in Greater Manchester Posted on 23/05/2025 , work completed 23/05/2025
The trader replied (on 20/08/2025)
Thank you so much for your continued trust and kind words! We’re thrilled to hear that you’ve had a positive experience with us over the years. We look forward to continuing to serve you for many more years to come!
EXCELLENT Service from HEH
Customer Service
Quality
Value
My dealings with this Company span over many years and my experience has always been absolutely top notch. Nothing is too much trouble and the staff are always courteous, helpful and efficient. WELL DONE...would not hesitate or think twice regarding recommendations of this Company to anyone needing a first class service.
Customer in Greater Manchester Posted on 20/05/2025 , work completed 19/05/2025
The trader replied (on 20/08/2025)
Thank you so much for your fantastic feedback! We’re honoured to have had the opportunity to serve you over the years, and it’s wonderful to know that our team has consistently met your expectations. Your kind words mean a lot to us, Thanks again for your continued trust and support!
Excellent service
Customer Service
Quality
Value
We've always used HEH for our boiler service, and can definitely recommend them, and on this occasion an engineer called Billy he was fantastic very polite and respectful to our property, he did the service and explained everything that he'd done plus he cleaned up before leaving. Billy is a credit to your company, and shows that they're still professionals that take pride in their work. Thanks very much and we both hope that next year we get Billy again.
Customer in Greater Manchester Posted on 15/05/2025 , work completed 14/05/2025
The trader replied (on 20/08/2025)
Thank you so much for your fantastic feedback and for your continued trust in HEH! We're thrilled to hear that Billy made such a positive impression. He’ll be really pleased to know that his professionalism, respect for your home, and attention to detail stood out to you. Thanks again for your kind words and recommendation.
Great work
Customer Service
Quality
Value
The engineer arrived when expected. Quickly found the problem, had a new part with him, got it fitted and cleaned up all very quickly
Customer in Greater Manchester Posted on 14/05/2025 , work completed 14/05/2025
The trader replied (on 20/08/2025)
Thank you for your amazing review, We are happy to hear your boiler was back up and running quickly. Thank you for choosing us. HEH
Above & beyond…
Customer Service
Quality
Value
I have just had a brand new boiler fitted by the fantastic team at HEH and just as the visit the previous day the service and professionalism and attention to detail was superb. Great work and no mess… I highly recommend this company for any heating work as they are fantastic…. Also a big shout out to Richard who took time out to fix my Heatmiser thermostat, much appreciated… Thank you team HEH👍👍
Customer in Greater Manchester Posted on 09/05/2025 , work completed 08/05/2025
The trader replied (on 20/08/2025)
Thank you so much for your amazing feedback! We’re thrilled to hear that you’re happy with your new boiler and the service you received. Richard will be especially pleased to hear your shout-out for fixing the Heatmiser thermostat—it’s all part of the service! We truly appreciate your recommendation and are always here for any future heating needs. Thanks again for choosing HEH!
You want the best then give HEH a call…
Customer Service
Quality
Value
We have just moved house and after 2 weeks the boiler stopped working🥴 we rang HEH on Tuesday the 6th May and they came on Wednesday 7th May to fix our boiler. I can fully recommend these guys as they are totally reliable, professional and extremely knowledgeable and do a great job. So good in fact they are fitting our new boiler on the 8th May, now that’s great service. Shout out to Billy the engineer who came to our rescue👍👍👍
Customer in Greater Manchester Posted on 07/05/2025 , work completed 07/05/2025
The trader replied (on 20/08/2025)
Thank you so much for your wonderful review! We’re so glad we could help get your boiler back up and running so quickly after your move. Billy will be especially pleased with your feedback, We hope your enjoying your new boiler:) Thank you from all at HEH
New Boiler
Customer Service
Quality
Value
A great service from the estimated to the completed work. Installers arrived on time and covered the working area with dust sheets, and asked if it was OK to bring in their tool boxes and equipment for the job. Once install was complete they had a good clean up. They went through the new controls and made sure that I understood everything before leaving. They were polite and courteous throughout.
Customer in Greater Manchester Posted on 01/05/2025 , work completed 30/04/2025
The trader replied (on 20/08/2025)
Thank you so much for the fantastic feedback! We’re delighted to hear that your experience with us was positive from start to finish. It's great to know that the installers ensured you were comfortable with the new controls before leaving. We truly appreciate your kind words. From all at HEH Thank you
Excellent service
Customer Service
Quality
Value
The guy who turned up for our annual service to my home was courteous and extremely professional. I had no issues with leaving him alone to complete the service. This is one of the best companies in the North West.
Customer in Greater Manchester Posted on 30/04/2025 , work completed 30/04/2025
The trader replied (on 20/08/2025)
Thank you so much for your kind words! We’re thrilled to hear that our technician made a great impression with his professionalism and courtesy. It’s always wonderful to know our customers feel comfortable and confident with our service. If there’s anything else we can do for you in the future, please don’t hesitate to reach out! Thank you HEH
great service
Customer Service
Quality
Value
I have used High efficient heating of Tameside on a number of occasions for servicing and call outs. They provide a first class service with their Knowledge and efficiency. They are polite and friendly people and will openly answer any of your questions. You get first class service from all who work for this firm. Heh UK Ltd is a firm you can trust.
Customer in Greater Manchester Posted on 29/04/2025 , work completed 29/04/2025
The trader replied (on 20/08/2025)
Amazing 5 star review thank you for trusting us, Always happy to help. Thank you
Hot water at last
Customer Service
Quality
Value
Kept losing water pressure in boiler and had no hot water or heating. Radiators seemed fine and one person came to house, took call out charge and left me no better off. HEH were recommended to me by a reputable company. Professional outfit. Located the source of the problem. Some air gadget thingy. Soon sorted. Would use again and recommend.
Customer in Greater Manchester Posted on 24/04/2025 , work completed 23/04/2025
The trader replied (on 29/04/2025)
It's great to hear you're happy with our service. Thank you for your amazing review from all at HEH.
Fire service
Customer Service
Quality
Value
Last week I had a fire & boiler service & it was identified there was an issue with my gas fire. Bryn was the engineer who came to undertake the service & he was professional, kind & empathetic. He explained the problem, the action I needed to take & the follow up steps. I took his advice & Bryn returned today to complete the fire service & make sure everything is safe. I cannot recommend HEH highly enough. The service I received was 1st class. Thank you.
Customer in Greater Manchester Posted on 15/04/2025 , work completed 15/04/2025
The trader replied (on 29/04/2025)
Thank you for your amazing review Your kids words have also been shared with Bryn. Your 5 star review is very much appreciated. Thanks again.
Excellent service
Customer Service
Quality
Value
HEH have serviced our boiler for several years and we can't fault them. We rang to say we had no heating and hot water and Billy arrived, well organised, cheerful and ready to get on with the job. He soon worked out that the pump needed replacing, and he had one on his van, meaning the job was completed straight away. He was pleasant throughout , explained what he was doing and answered all our questions.
Customer in Greater Manchester Posted on 07/04/2025 , work completed 07/04/2025
The trader replied (on 15/04/2025)
Thank you for your amazing review, we are pleased to hear you are happy with the service from Billy. Thanks again.
Great job
Customer Service
Quality
Value
Booked for a service but there were some issues they needed to come back to fix. Came back the same day and all sorted quickly and efficiently. All engineers really considerate and friendly, and super mindful of my house cat, which I really appreciated! Thank you for a great service.
Customer in Greater Manchester Posted on 07/04/2025 , work completed 07/04/2025
The trader replied (on 15/04/2025)
Thank you for your amazing 5 Star review. We appreciate your kind words.
Call out to remedy fault on boiler
Customer Service
Quality
Value
We have used HEH for many years to service and maintain the boiler in our home and a property we let out. HEH are a reliable and efficient company - true to their name - if we have a problem they respond to our calls by sorting it out on the same day. Their engineers are always polite and explain the issue which they are rectifying.
Customer in Greater Manchester Posted on 03/04/2025 , work completed 03/04/2025
The trader replied (on 15/04/2025)
Thank you for your fantastic review we very much appreciate your feedback, I have shared with our engineers, Thanks again.
Excellent service.
Customer Service
Quality
Value
I have had a boiler service this time. Excellent service. Good communication. Efficient and professional engineers. Good quality boilers. I have been using this company for a few years now. I would recommend HEH to anyone. Many thanks.
Customer in Greater Manchester Posted on 31/03/2025 , work completed 31/03/2025
The trader replied (on 15/04/2025)
Thank you for being a great loyal customer. We look forward to working with you again. From all HEH.
Fabulous visit as Always
Customer Service
Quality
Value
Fabulous visit by our cheerful and funny engineer. Perfect job as always and we will continue our loyalty with this company and recommend to others without hesitation
Customer in Greater Manchester Posted on 27/03/2025 , work completed 27/03/2025
The trader replied (on 15/04/2025)
Thank you for your continued custom we are very pleased to hear you are happy with our service. Thanks again from all at HEH.
Heating service
Customer Service
Quality
Value
Prompt, polite and well done job. A very good company, they look after customers very well, would recommend them to anyone
Customer in Greater Manchester Posted on 26/03/2025 , work completed 26/03/2025
The trader replied (on 15/04/2025)
Thank you for your lovely review, Its great to hear you would recommend us in the future. Many thanks from all at HEH.
Excellent
Customer Service
Quality
Value
HEH is a small but brilliantly run business. They are efficient it’s in the name. Good engineers who give a great service at a competitive price.
Customer in Greater Manchester Posted on 21/03/2025 , work completed 21/03/2025
The trader replied (on 15/04/2025)
Thank you for your lovely review.
HEH UK LTD
Customer Service
Quality
Value
Fantastic service from start to finish. Two lovely and efficient, clean and tidy engineers who quiety got on with their work. They have fitted a new boiler for us and changed a radiator/ towel rail. Office staff kept us up to date with everything and made sure we were seen quickly and safely. Highly recommend.
Customer in Greater Manchester Posted on 21/03/2025 , work completed 21/03/2025
The trader replied (on 15/04/2025)
Thank you for your amazing, All at HEH are pleased to hear you are happy, especially the office :) Thanks again.
Excellent
Customer Service
Quality
Value
I needed pipework sorting in my garage so I could fully open the back door. Lads did a brilliant job. Very sociable, spent time talking with me about the next job I want doing. Can't fault this company. Glad I took a neighbour's advice and switched from British Gas.
Customer in Greater Manchester Posted on 06/03/2025 , work completed 06/03/2025
The trader replied (on 15/04/2025)
Thank you for your 5* review. From all at HEH.
Good work
Customer Service
Quality
Value
We got our combi from HEH several years ago, and have a service contract. They have always been friendly and efficient, and done any repairs as part of the deal without question.
Customer in Greater Manchester Posted on 04/03/2025 , work completed 04/03/2025
The trader replied (on 15/04/2025)
Thank you for your review, its great to hear you are happy with our services.
Excellent company
Customer Service
Quality
Value
HEH have been servicing my boiler for about 5 years. They provide great customer service, keeping me updated when the engineer is on the way. Never been let down by them. All the engineers are friendly, and a special call out to Richard who is super knowledgeable. I would highly recommend this company.
Customer in Greater Manchester Posted on 03/03/2025 , work completed 03/03/2025
The trader replied (on 15/04/2025)
I have passed on your kind words to Richard and all at HEH. Thank you for this review very much appreciated by all at HEH. Thank you.
Service on boiler
Excellent communication throughout and prompt arrival and the engineer was outstanding. Highly recommend this company, have done 2 bathrooms for me.
Customer in Greater Manchester Posted on 21/02/2025 (Reviewer did not use service)
The trader replied (on 15/04/2025)
Thank you for your review.