Endorsed by Which?

High Efficiency Heating UK Ltd

5.0

967 Reviews

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Organisations and Awards

Jul 2020
Jul 2019

About

High Efficiency Heating (UK) Ltd.
We are a local, family run business based in Ashton Under Lyne, Lancashire. All our engineers are Gas Safe registered which means they have been certificated by the official regulatory body to make sure they are competent and qualified to work safely and legally with gas related appliances in your home.
HEH are Level 2 Worcester Accredited Partners. Our engineers have received training by Worcester Bosch to install and maintain their products. Because of this partnership we are able to provide you with their industry leading parts and labor guarantee.

As a business focused on excellent customer service, quality and value, High Efficiency Heating (UK) Ltd have now received over 500 five star Which Trusted Trader reviews from which we are very proud of.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas safety testing and inspection
    • Radiators and central heating
    • Gas cooker installation
    • Gas emergencies
    • Gas cooker repair
    • Gas fire repair and servicing
    • Immersion Heaters
    • Power flushing
    • Underfloor heating
  • Plumbers

    • Unvented cylinder installation and maintenance
  • Renewable energy

    • Air source heat pumps
    • Ground source heat pumps
  • Gas installers

    • Gas Fires
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Immersion Heaters

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

5.0
967 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Excellent
Customer Service
Quality
Value
Excellent - most impressed - will certainly use them again.
Which? Trusted Traders Consumer Posted on 07/03/2018 , work completed 07/03/2018
The trader replied (on 04/04/2018)
Thank You for your kind review from all the team at HEH :)
Boiler Breakdown
Customer Service
Quality
Value
H Efficiency H second to none! super fast service, very polite engineer, could not help enough! Would recommended to anyone and already have! Thanks for the Service...
Mr Fletcher Posted on 06/03/2018 , work completed 06/03/2018
The trader replied (on 07/03/2018)
Hi Mr Fletcher, Thank you for your review. From everyone hear at HEH
Brilliant job
Customer Service
Quality
Value
I received excellent service the engineer arrived promptly had the boiler up and running in no time and the cost was very reasonable. The engineer was great friendly polite and helpful.
Linda, Cheshire Posted on 03/03/2018 , work completed 03/03/2018
Fast ,cheap call out, friendly staff
Customer Service
Quality
Value
I woke up to no boiler and the weather being -4c and 8 inches of snow, with 2 small children at home. Within 2 hours two friendly and polite staff attended my home and within minutes fixed my boiler. I would definitely recommend this company in the future. I can’t thank them enough.
Sarah1988 Posted on 01/03/2018 , work completed 01/03/2018
Brilliant wont use anyone else
Customer Service
Quality
Value
HEH installed our boiler nearly 9 years ago, I never use anyone else & wish they had done our previous boiler installation. We always get a prompt reliable & friendly service. They keep you well informed, let you know when the engineer is on his way. I would & have recommended HEH to friends, family & neighbours Thank you everyone at HEH
Cath & David Wilde Posted on 01/03/2018 , work completed 01/03/2018
The trader replied (on 07/03/2018)
Cath & David Wilde, Thank you for your review x
Boiler service
Customer Service
Quality
Value
First service on a new boiler by a very pleasant engineer, Gareth. Offered plenty of advice & information on the boiler. Highly recommended.
Stephen, Cheshire Posted on 28/02/2018 , work completed 28/02/2018
They came,they saw,they conquered.
Customer Service
Quality
Value
Richard came to my house very polite, this is the system you need for this house.Dylan and Harry came and removed the old system and in went the new,and what a cracking job they both did a different house altogether now nice and warm. Cheers everyone at HEH(UK)LTD.
David Saville Posted on 27/02/2018 , work completed 27/02/2018
The trader replied (on 07/03/2018)
Mr Saville, Thank you for your review, We are delighted that you were happy with our service from start to finish.
Outstanding
Customer Service
Quality
Value
Service was outstanding from start to finish. Dylan listened to everything we were worried about and then purposefully ensured we were 110% satisfied once complete.
Dean, Lancashire Posted on 26/02/2018 , work completed 26/02/2018
The trader replied (on 04/04/2018)
Hi Dean, Thanks for taking the time to leave us a great review. We always like to ensure our customers a 100% happy. If you require any further assistance please do not hesitate to contact us. Thanks Again from all the team at HEH
Great service
Customer Service
Quality
Value
Thanks to all at Heh,We are very pleased with the work carried out and if we need any work done in the future you would be the first to call .
Pauline Posted on 23/02/2018 , work completed 23/02/2018
The trader replied (on 07/03/2018)
Pauline, thank you so much for your review xx
Fast And Friendly Service
Customer Service
Quality
Value
We've always had brilliant service from HEH and whether it's a big job, we had our boiler replaced last year, or a smallish job, rerouting of a pipe last month, the high standard is always maintained. The guys who come to do the job are friendly, efficient and respectful. I always feel confident they will do a top job and so far I've never been disappointed. As well as this, the ladies in the office are friendly and well informed and always keep us up to date regarding the arrival of the engineers.
Roy and Lorraine Howarth Posted on 19/02/2018 , work completed 19/02/2018
The trader replied (on 07/03/2018)
Hi Roy and Lorraine, thanks you for your review, from everyone at HEH.
Very professional
Customer Service
Quality
Value
David serviced my boiler, two gas fires & a gas hob. He was clean & thorough doing the work. I felt he gave an excellent service and have already told a neighbour how satisfied I was with his work. You could tell he loved his job.
Geoffrey, Lancashire Posted on 19/02/2018 , work completed 19/02/2018
The trader replied (on 07/03/2018)
Thank you for your kind words, HEH are glad to hear you were happy with the service .
My review
Customer Service
Quality
Value
Excellent.
Anthony, Cheshire Posted on 16/02/2018 , work completed 16/02/2018
The trader replied (on 06/03/2018)
Hi Anthony Thank you for your review :)
Quality, reliable work.
Customer Service
Quality
Value
I have used HEH for the past 10 years for all my plumbing, heating and gas needs. I have never been disappointed with the service or work which they provide. They offer a text alert service which means you know when your engineer visit is booked for and even when the engineer is on their way to your house. Great company, I'd have no hesitation in recommending.
Paul W Posted on 04/02/2018 , work completed 04/02/2018
The trader replied (on 06/02/2018)
Hi Paul Thank you for your custom over the years. It is a pleasure to carry out our services to you. We appreciate you leaving us a kind review also. We always strive to keep up with the latest technology to provide our customers with as much information as possible, so to know we are getting it right is great to hear. We look forward to taking care of you in the future. Thank Again :) Warm Regards All the Team at HEH
Very good & efficient job
Customer Service
Quality
Value
Everything done with care and consideration - really efficient job - would definitely recommend.
Susan, Lancashire Posted on 01/02/2018 , work completed 01/02/2018
Prompt and professional
Customer Service
Quality
Value
Engineer arrived on time. Explained what had been done. Advised on future use of equipment.
Roy, Lancashire Posted on 31/01/2018 , work completed 31/01/2018
Prompt, professional & well-priced
Customer Service
Quality
Value
After 9 days without c. heating HEH solved our problems in 48 hours. Excellent!
Roger, Lancashire Posted on 26/01/2018 , work completed 26/01/2018
Excellent work and service.
Customer Service
Quality
Value
Just had my central heating and gas fire serviced, the engineer that came was first class. Would recommend the company to anyone.
Anthony Posted on 14/01/2018 , work completed 14/01/2018
The trader replied (on 06/02/2018)
Hi Anthony Thank You for your kind review. We pride our self on the services we offer and are pleased you were happy with the work. Kind Regards The HEH Team
Fantastic service
Customer Service
Quality
Value
Unfortunately, my boiler gave way bang in the middle of my final exams at university. After going through a bit of an ordeal with another repair man, I was relieved to come across HEH UK's number. The customer service was phenomenal and the staff were so lovely. I called about 3 times with different questions and the staff were incredibly patient and addressed all my concerns. David, the gentleman who came to repair my boiler, was prompt, courteous, and was able to repair the boiler then and there. I cannot thank your team and company enough for all your help. I thoroughly recommend your team and will only be using your services from here on. Thank you again!
Kavita Posted on 11/01/2018 , work completed 11/01/2018
The trader replied (on 05/02/2018)
Hi Kavita Thank you so much for your kind review. We are really pleased you are happy with our services. If you need any further assistance please do not hesitate to contact us. We are always happy to help. :) Thanks Again The HEH Team
Competent & reliable
Customer Service
Quality
Value
I was most impressed with the high levels of service I received from this company which incorporated detailed survey, comprehensive proposals and pricing structure, excellent standard of installation and comprehensive testing & commissioning procedures. The skills & technical expertise of the whole team is commendable and the project was completed on time and on cost. I have no hesitation is recommending HEH UK Ltd.
Stewart, Lancashire Posted on 08/01/2018 , work completed 08/01/2018
The trader replied (on 05/02/2018)
Hi Stewart. Thank you very much for your kind review. It was an absolute pleasure working for you. The HEH team work hard to ensure our customers are 100% happy before, during and after the work we carry out. If you need any further assistance with your new installation please do not hesitate to contact us. Warm Regards All the team at HEH
Excellent- no issues at all.
Customer Service
Quality
Value
This company was recommended to me by the former owner of my home. I decided to have my boiler replaced and have the old water tank (immersion?) taken out. I received a visit from Andy who explained everything and the plumber and apprentice who did the job (it was quite a task at 3 days) were great. Very pleased, definitely going to carry on using this company.
Jennifer Donnellan Posted on 07/01/2018 , work completed 07/01/2018
The trader replied (on 05/02/2018)
Hi Jennifer. Thank you for your review. Its so lovely to know you were recommended to us from the former homeowner who we enjoyed working with. We look forward to taking care of your heating needs in the future and are happy you are pleased with your installation. If you need any assistance with your new boiler please do not hesitate to contact us Kind Regards The HEH Team
New Worcester Bosch boiler
Customer Service
Quality
Value
HEH have recently filed a new boiler at my property, I Initially dealt with Andrew Baxter for the quotation who simplified Information so I was able to understand exactly what was required. The quotated cost was exactly what I paid and the work was completed to a very high standard, leaving the property clean and tidy. I would definitely have no doubts about using this company in the future and recommending to anybody requiring heating and plumbing services.
Peter Walsh Posted on 06/01/2018 , work completed 06/01/2018
The trader replied (on 05/02/2018)
Hi Peter Thank You for taking the time to leave us a review. Andy and the team would not have ben happy had you not understood the installation process. We are pleased you are happy with the works carried out and our engineers pride themselves on keeping the job neat and tidy. If you require any assistance with your new boiler, system or controls please do not hesitate to contact us. Warm Regards The HEH Team
Fantastic - Went That Extra Mile
Customer Service
Quality
Value
Due to weather conditions we did not expect the engineer to come. He arrived, very friendly said he would have us all warm & toastie again. Went above & beyond what we expected.
Pauline, Cheshire Posted on 03/01/2018 , work completed 03/01/2018
Excellent job
Customer Service
Quality
Value
Nice friendly engineer, very pleasant. Did an excellent job, no mess. Would highly recommend you now even though we hadn't heard of you before.
Michael, Cheshire Posted on 02/01/2018 , work completed 02/01/2018
The trader replied (on 05/02/2018)
Hi Michael Thank you for your kind review. Our engineers love what they do. If you need any other assistance please do not hesitate to contact us :)
Brilliant job
Customer Service
Quality
Value
Fast efficient service very impressed. No hesitation in recommending to anyone.
Derek, Lancashire Posted on 05/12/2017 , work completed 05/12/2017
The trader replied (on 05/02/2018)
Hi Derek Thanks for taking the time to leave us a great review. We are so happy you are impressed with our work. We pride ourselves on the services we offer. Kind Regards The Team at HEH
Excellent job, would recommend
Customer Service
Quality
Value
Excellent job, would recommend.
Which? Trusted Traders Consumer Posted on 05/12/2017 , work completed 05/12/2017
The trader replied (on 21/12/2017)
Thank You for your kind review. From all the team at HEH