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High Efficiency Heating UK Ltd

5.0

967 Reviews

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Organisations and Awards

Jul 2020
Jul 2019

About

High Efficiency Heating (UK) Ltd.
We are a local, family run business based in Ashton Under Lyne, Lancashire. All our engineers are Gas Safe registered which means they have been certificated by the official regulatory body to make sure they are competent and qualified to work safely and legally with gas related appliances in your home.
HEH are Level 2 Worcester Accredited Partners. Our engineers have received training by Worcester Bosch to install and maintain their products. Because of this partnership we are able to provide you with their industry leading parts and labor guarantee.

As a business focused on excellent customer service, quality and value, High Efficiency Heating (UK) Ltd have now received over 500 five star Which Trusted Trader reviews from which we are very proud of.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas safety testing and inspection
    • Radiators and central heating
    • Gas cooker installation
    • Gas emergencies
    • Gas cooker repair
    • Gas fire repair and servicing
    • Immersion Heaters
    • Power flushing
    • Underfloor heating
  • Plumbers

    • Unvented cylinder installation and maintenance
  • Renewable energy

    • Air source heat pumps
    • Ground source heat pumps
  • Gas installers

    • Gas Fires
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Immersion Heaters

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

5.0
967 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Very satisfied customer.
Customer Service
Quality
Value
Quick, efficient and friendly. Thanks Aaron and Andrew for a great job, and for cleaning up afterwards. I'd definitely recommend this company.
Lorraine, Cheshire Posted on 03/05/2017 , work completed 03/05/2017
The trader replied (on 04/07/2017)
Thank you for your kind review
Heating system replacement
Customer Service
Quality
Value
I was hopeful that the contractor, High Efficiency Heating UK Ltd, might be able to carry out the work needed because they had been recommended to me by friends ( I am now 83 and live alone, my husband having died last year) My concerns included: a) would they work within the costs quoted; b) would they complete the job in good time; c) would the house be left in a mess. I need not have worried. The lads who carried out the job were clearly on top of their profession. From the word go, they listened to my concerns and told me what was going to happen. True to their word in every respect they did a super job with old-fashioned courtesy and professionalism. What impressed me most was the smoothness with which the work was carried out - I hardly noticed they were there. My energy usage has, as promised, already shown a marked decline in costs and, all in all, I am extremely pleased that I listened to friends and followed their recommendation. This review is given in the same spirit: if you need work done on your central heating equipment, you really could not put your faith in a better firm than High Efficiency Heating.
Florence Pritchard Posted on 02/05/2017 , work completed 02/05/2017
The trader replied (on 05/06/2017)
Hi Florence. Thank You so much for your kind words. We are delighted that you were happy with our services. :)
A great company
Customer Service
Quality
Value
My boiler broke down on bank holiday Monday they still came out and fixed it great job and a nice guy! Thank you.
Leanne Posted on 01/05/2017 , work completed 01/05/2017
The trader replied (on 05/06/2017)
Thank You for your review :)
Fantastic work
Customer Service
Quality
Value
Super fast efficient and professional. Very friendly and helpful tradesmen. Big job undertaken with minimal disruption. First class service.
Andrew, Lancashire Posted on 28/04/2017 , work completed 28/04/2017
The trader replied (on 05/06/2017)
Thank You for your review :)
Highly delighted
Customer Service
Quality
Value
Prompt. Efficient. Competent. Felt completely sure about the standard of work. And I was not wrong. The difference his work has made to the working of our gas fire has to be seen. Have absolutely no hesitation in recommending him and the company he works for.
Finita, Lancashire Posted on 27/04/2017 , work completed 27/04/2017
The trader replied (on 05/06/2017)
Thank You :)
Brilliant job
Customer Service
Quality
Value
The two workers Dylan & Dave arrived promptly. Undertook the work to a high standard. They were very friendly hardworking and knowledgeable.
Jane, Lancashire Posted on 26/04/2017 , work completed 26/04/2017
The trader replied (on 06/06/2017)
Thank you kindly for your review we really appreciate it :)
Excellent service
Customer Service
Quality
Value
Very impressed with quality of service. Aaron and Kyle were very helpful and friendly. Job was completed on time and afterwards guys cleaned up all the mess. Highly recommended company.
Malgorzata, Lancashire Posted on 18/04/2017 , work completed 18/04/2017
Boiler Installation
Customer Service
Quality
Value
Boiler installed today (12/4/17) very pleased with installation, workmen were thorough and tidy. I would recommend this company. Michael. A-u-l
Michael Posted on 13/04/2017 , work completed 13/04/2017
The trader replied (on 06/06/2017)
Thank you very much for your review we are pleased you were happy with our service :)
Professional job by a courteous crew
Customer Service
Quality
Value
A great job done by a skilled group of gas fitters and engineers. Recommended to me by a friend, it was quick and easy to set up a visit for a quote and to book the job in. Aaron, Andy and Kyle did a quality job and were polite and professional throughout.
Laszlo, Lancashire Posted on 12/04/2017 , work completed 12/04/2017
The trader replied (on 06/06/2017)
Thank you for your kind words :)
Great job
Customer Service
Quality
Value
Aaron & Andy did a brilliant professional job with minimum mess and they were quick and efficient. They were very polite and friendly and also extra patient in explaining the workings of the thermostat, even drawing me a diagram to help. Very happy!
Justine, Lancashire Posted on 31/03/2017 , work completed 31/03/2017
The trader replied (on 06/06/2017)
Thank you we are really pleased you were happy with our service :)
Brilliant job
Customer Service
Quality
Value
I had a text message saying the engineer was on his way. I had been given a time between 8.00AM & 9.00AM & he arrived about 8.15AM. He did an excellent job & was very clean & tidy. He replaced parts that had worn away & was courteous.
Kevin, Lancashire Posted on 29/03/2017 , work completed 29/03/2017
The trader replied (on 06/06/2017)
Thank you for your review it means a lot to us at H.E.H
Brilliant job and prompt, efficient
Customer Service
Quality
Value
I am a mature woman, and like many of my friends, despair of ever finding a tradesperson who turns up, doesn't raise the estimate by hundreds of pounds, insists the job is more difficult or whose manner is surly. What an absolutely amazing surprise when a friend (as above) told me about H.E.H - I had given up having work done on the house but did need to have my boiler serviced. I telephoned H.E.H and was spoken to with respect, I was given a reasonable price which was confirmed by text. On the day agreed, the engineer - Mr G Taylor, texted to advise he was on the way. Mr G Taylor was cheerful, professional and so helpful - in fact I was actually happy to pay him! I whole heartedly recommend H.E.H.
Lyn, Cheshire Posted on 22/03/2017 , work completed 22/03/2017
The trader replied (on 06/06/2017)
Hi Lyn, thank you for your review, your kind words mean a lot to us and we are grateful you were happy with our service from start to finish :)
Professional and friendly
Customer Service
Quality
Value
Rang before arriving to check okay to call. Got straight on with the job. Took about the amount of time anticipated. Certified the job was done and gave receipt for payment. Was professional and friendly. Would recommend.
Iris, Lancashire Posted on 22/03/2017 , work completed 22/03/2017
The trader replied (on 06/06/2017)
Thank you :)
Prompt & professional
Customer Service
Quality
Value
Excellent job would highly recommend this company.
Brian, Cheshire Posted on 20/03/2017 , work completed 20/03/2017
The trader replied (on 06/06/2017)
Thank you
Central heating
Customer Service
Quality
Value
HEH came and fitted a new Worcester Bosch boiler last March. Prior to the fitting they came and looked at our existing system, discussed what we needed & created a written quote there and then. I didn't feel under any pressure during the discussion. I also liked the fact that the quote meant there would be no extras when they came to fit - everything was included. On the day they were professional, organised, and efficient. Everything was done in time and with no fuss. They cleaned up very well and left everything tidy. The service is due at the start of April and we've already spoken with them about this. They're not cheap but you get what you pay for, and in this case I'd say you're paying for high quality work. Spot on all round.
shaunbern2001 Posted on 11/03/2017 , work completed 11/03/2017
The trader replied (on 06/06/2017)
thank you for your review, We are very pleased to hear you were happy with our service from start to finish :)
Great job, very professional
Customer Service
Quality
Value
Dealt with High Efficiency Heating for several years, always prompt, professional and excellent work carried out. Nothing is a problem for Andy and his first rate team of engineers.
Keith, Lancashire Posted on 10/03/2017 , work completed 10/03/2017
The trader replied (on 06/06/2017)
Hi Keith, thank you for you kind review :)
My review
Customer Service
Quality
Value
Excellent work & efficiency.
Geoffrey, Derbyshire Posted on 10/03/2017 , work completed 10/03/2017
The trader replied (on 06/06/2017)
Thank you :)
HEHUK
Customer Service
Quality
Value
I can personally recommend HEH having used them for many years , They are reliable trustworthy clean prompt,always good advice on system management, and Andy Baxter is Top Man .
Michael80 Posted on 07/03/2017 , work completed 07/03/2017
The trader replied (on 06/06/2017)
Hi Michael thank you very much for your review :)
My review
Customer Service
Quality
Value
Prompt - very good job & workmen.
Margaret, Cheshire Posted on 07/03/2017 , work completed 07/03/2017
The trader replied (on 06/06/2017)
Thank you Margaret :)
Prompt, efficient and effective.
Customer Service
Quality
Value
Attended promptly. Located problem, which was not straightforward, and dealt with it effectively.
John Guy, Derbyshire Posted on 01/03/2017 , work completed 01/03/2017
The trader replied (on 06/06/2017)
Thank you :)
Professional and trustworthy
Customer Service
Quality
Value
Leaking CH Boiler which also due a service, problem diagnosed. Spare obtained and work finished same day. Regular contact in progress. Pleasant, thorough workmen. Strongly recommend.
Thomas, Lancashire Posted on 28/02/2017 , work completed 28/02/2017
The trader replied (on 06/06/2017)
Thank you :)
1st class service.
Customer Service
Quality
Value
Engineer arrived on time and carried out the service work on boiler, cleaning filter etc. and re-set gas reading as required. He also explained everything to me in layman's terms, so I could understand.
Raymond, Lancashire Posted on 27/02/2017 , work completed 27/02/2017
The trader replied (on 06/06/2017)
Thank you for your review Raymond :)
I recommended these guys to my 82 year old Dad!
Customer Service
Quality
Value
We were so happy with HEH when they did our boiler & full central heating system replacement, we recommended them to my 82 year old Dad. They more than pulled the stops out for him to make sure his radiators were replaced and working within the day! Great bunch of lads, polite, efficient, professional and they do a great job! Thank you HEH !!
Shelley Posted on 24/02/2017 , work completed 24/02/2017
The trader replied (on 06/06/2017)
Hi Shelley, Thank you so much for your kind words, We are really pleased your dad was happy with out service :)
Brilliant job
Customer Service
Quality
Value
Outstanding workman. Neat and tidy - thoroughly cleaning up after. Worked in difficult circumstances - Storm Doris affecting garage boiler installation. has worked here before also excellent. Can't recommend him any higher.
Derek, Cheshire Posted on 23/02/2017 , work completed 23/02/2017
The trader replied (on 06/06/2017)
Thank you for your kind review :)
Excellent Work and Service
Customer Service
Quality
Value
Very efficient from start to finish, great customer service and excellent quality for value. Highly skilled and very polite and enthusiastic. Would certainly recommend this company to anybody. Left no mess at all and extremely efficient workmanship. Very impressed with overall service
Karen65 Posted on 22/02/2017 , work completed 22/02/2017
The trader replied (on 06/06/2017)
Hi Karen, Thank you for your review us at H.E.H really appreciate your kind words :)