Endorsed by Which?

High Efficiency Heating UK Ltd

5.0

954 Reviews

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Organisations and Awards

Jul 2020
Jul 2019

About

High Efficiency Heating (UK) Ltd.
We are a local, family run business based in Ashton Under Lyne, Lancashire. All our engineers are Gas Safe registered which means they have been certificated by the official regulatory body to make sure they are competent and qualified to work safely and legally with gas related appliances in your home.
HEH are Level 2 Worcester Accredited Partners. Our engineers have received training by Worcester Bosch to install and maintain their products. Because of this partnership we are able to provide you with their industry leading parts and labor guarantee.

As a business focused on excellent customer service, quality and value, High Efficiency Heating (UK) Ltd have now received over 500 five star Which Trusted Trader reviews from which we are very proud of.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas safety testing and inspection
    • Radiators and central heating
    • Gas cooker installation
    • Gas emergencies
    • Gas cooker repair
    • Gas fire repair and servicing
    • Immersion Heaters
    • Power flushing
    • Underfloor heating
  • Plumbers

    • Unvented cylinder installation and maintenance
  • Renewable energy

    • Air source heat pumps
    • Ground source heat pumps
  • Gas installers

    • Gas Fires
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Immersion Heaters

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

5.0
954 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Central heating
Customer Service
Quality
Value
HEH came and fitted a new Worcester Bosch boiler last March. Prior to the fitting they came and looked at our existing system, discussed what we needed & created a written quote there and then. I didn't feel under any pressure during the discussion. I also liked the fact that the quote meant there would be no extras when they came to fit - everything was included. On the day they were professional, organised, and efficient. Everything was done in time and with no fuss. They cleaned up very well and left everything tidy. The service is due at the start of April and we've already spoken with them about this. They're not cheap but you get what you pay for, and in this case I'd say you're paying for high quality work. Spot on all round.
shaunbern2001 Posted on 11/03/2017 , work completed 11/03/2017
The trader replied (on 06/06/2017)
thank you for your review, We are very pleased to hear you were happy with our service from start to finish :)
My review
Customer Service
Quality
Value
Excellent work & efficiency.
Geoffrey, Derbyshire Posted on 10/03/2017 , work completed 10/03/2017
The trader replied (on 06/06/2017)
Thank you :)
Great job, very professional
Customer Service
Quality
Value
Dealt with High Efficiency Heating for several years, always prompt, professional and excellent work carried out. Nothing is a problem for Andy and his first rate team of engineers.
Keith, Lancashire Posted on 10/03/2017 , work completed 10/03/2017
The trader replied (on 06/06/2017)
Hi Keith, thank you for you kind review :)
HEHUK
Customer Service
Quality
Value
I can personally recommend HEH having used them for many years , They are reliable trustworthy clean prompt,always good advice on system management, and Andy Baxter is Top Man .
Michael80 Posted on 07/03/2017 , work completed 07/03/2017
The trader replied (on 06/06/2017)
Hi Michael thank you very much for your review :)
My review
Customer Service
Quality
Value
Prompt - very good job & workmen.
Margaret, Cheshire Posted on 07/03/2017 , work completed 07/03/2017
The trader replied (on 06/06/2017)
Thank you Margaret :)
Prompt, efficient and effective.
Customer Service
Quality
Value
Attended promptly. Located problem, which was not straightforward, and dealt with it effectively.
John Guy, Derbyshire Posted on 01/03/2017 , work completed 01/03/2017
The trader replied (on 06/06/2017)
Thank you :)
Professional and trustworthy
Customer Service
Quality
Value
Leaking CH Boiler which also due a service, problem diagnosed. Spare obtained and work finished same day. Regular contact in progress. Pleasant, thorough workmen. Strongly recommend.
Thomas, Lancashire Posted on 28/02/2017 , work completed 28/02/2017
The trader replied (on 06/06/2017)
Thank you :)
1st class service.
Customer Service
Quality
Value
Engineer arrived on time and carried out the service work on boiler, cleaning filter etc. and re-set gas reading as required. He also explained everything to me in layman's terms, so I could understand.
Raymond, Lancashire Posted on 27/02/2017 , work completed 27/02/2017
The trader replied (on 06/06/2017)
Thank you for your review Raymond :)
I recommended these guys to my 82 year old Dad!
Customer Service
Quality
Value
We were so happy with HEH when they did our boiler & full central heating system replacement, we recommended them to my 82 year old Dad. They more than pulled the stops out for him to make sure his radiators were replaced and working within the day! Great bunch of lads, polite, efficient, professional and they do a great job! Thank you HEH !!
Shelley Posted on 24/02/2017 , work completed 24/02/2017
The trader replied (on 06/06/2017)
Hi Shelley, Thank you so much for your kind words, We are really pleased your dad was happy with out service :)
Brilliant job
Customer Service
Quality
Value
Outstanding workman. Neat and tidy - thoroughly cleaning up after. Worked in difficult circumstances - Storm Doris affecting garage boiler installation. has worked here before also excellent. Can't recommend him any higher.
Derek, Cheshire Posted on 23/02/2017 , work completed 23/02/2017
The trader replied (on 06/06/2017)
Thank you for your kind review :)
Excellent Work and Service
Customer Service
Quality
Value
Very efficient from start to finish, great customer service and excellent quality for value. Highly skilled and very polite and enthusiastic. Would certainly recommend this company to anybody. Left no mess at all and extremely efficient workmanship. Very impressed with overall service
Karen65 Posted on 22/02/2017 , work completed 22/02/2017
The trader replied (on 06/06/2017)
Hi Karen, Thank you for your review us at H.E.H really appreciate your kind words :)
Professional job.
Customer Service
Quality
Value
Boiler service, very helpful and professional.
Lesley, Cheshire Posted on 16/02/2017 , work completed 16/02/2017
The trader replied (on 06/06/2017)
Thank you
Excellent Service
Customer Service
Quality
Value
It was a pleasure to have Dylan, Aaron and Kyle in my home, great lads, very friendly and made me feel at ease whilst the work was being carried out. They definitely went above and beyond which was much appreciated. I will definitely use them again and would highly recommend.
Jess Bailey Posted on 12/02/2017 , work completed 12/02/2017
The trader replied (on 06/06/2017)
Thank you for your review jess, we are pleased to hear you were happy with out service :)
Great job fitting new boiler
Customer Service
Quality
Value
Aaron and Andrew were great, they had done most of the boiler replacement by lunchtime so the heating could come on again. Fully cleaned up afterwards and explained how new boiler worked. Would recommend.
Paul, Lancashire Posted on 11/02/2017 , work completed 11/02/2017
The trader replied (on 06/06/2017)
Thank you for your kid words :)
My review
Customer Service
Quality
Value
Prompt and professional.
Michael, Derbyshire Posted on 06/02/2017 , work completed 06/02/2017
The trader replied (on 06/06/2017)
Thank you :)
What a revelation.
Customer Service
Quality
Value
First time I have used this company, most impressed. Reported faulty boiler within 2 days. Dave came after confirmation text, he found the fault quickly. New part required, Dave returned 2 days later, fitted part, boiler working. The company has customised communication software and this keeps customer informed.
Stuart, Lancashire Posted on 04/02/2017 , work completed 04/02/2017
Excellent job.
Customer Service
Quality
Value
We have had Mr A Baxter for many years now, and have always been more than satisfied with his work. Both himself and his workmen are efficient and clean workers, and always prompt. If they are delayed for any reason, they contact you and explain. Brilliant firm.
Beverley, Cheshire Posted on 02/02/2017 , work completed 02/02/2017
Brilliant company
Customer Service
Quality
Value
Courteous, reliable, helpful & efficient.
Pauline, Cheshire Posted on 02/02/2017 , work completed 02/02/2017
Replacement condenser combi boiler
Customer Service
Quality
Value
Great service from the initial survey and quote by Andy right through to the installation by Aaron and Kyle. Professional and quick service. Kept fully informed at all times and the installation was performed with minimum disruption and no mess. After installation we were given a thorough explanation of the system and how to use it as well as a walkthrough of the service pack and details of how to contact the company in the event of any questions, queries or problems. Highly recommended.
Paul T Posted on 28/01/2017 , work completed 28/01/2017
Trustworthy, friendly and reliable
Customer Service
Quality
Value
We have been one of Andy Baxter's customers for 26 years and can't recommend HEH highly enough. Gareth, one of the service engineers came to service our heating and fire yesterday and did a thoroughly good job. I thought our fire needed replacing as it is quite old and was extremely inefficient but I was wrong! Gareth worked his magic and like a phoenix rising from the ashes, it's as good as new. They could have easily made more money by telling me it needed replacing and I would have been none the wiser, but this is an honest Company.
Andrea Edwards Posted on 26/01/2017 , work completed 26/01/2017
Efficient & professional
Customer Service
Quality
Value
Worked quickly & with great care & attention to detail. Advised & consulted with us at every stage, and cleaned up at the end of job. Very impressed, would absolutely recommend to others.
Marianne, Lancashire Posted on 21/01/2017 , work completed 21/01/2017
Great work, would highly recommend
Customer Service
Quality
Value
HEH was recommended to me by a family member. Andy went through all the options for our new boiler. It was fitted by Aaron and Ross. They were very efficient, kept me informed throughout the day about how it was going and explained how to operate it. Would definitely recommend.
Gary, Stalybridge Posted on 13/01/2017 , work completed 13/01/2017
Second house installation
Customer Service
Quality
Value
Used again for second house installation because of satisfaction with first house. Installation HEH was again very professional and thorough.
David, Cheshire Posted on 11/01/2017 , work completed 11/01/2017
Out of Hours Breakdown
Customer Service
Quality
Value
A Bank Holiday is not a good time for the central heating to pack up but HEHUK responded promptly to the call out, despite a lot of other 'priority jobs that they had to deal with that day, They identified the fault and fixed the problem. A great family firm who do jobs to a high standard and always charge a fair price for the job
1981181 Posted on 08/01/2017 , work completed 08/01/2017
Fast, efficient & friendly
Customer Service
Quality
Value
I would have no hesitation in recommending H.E.H to anyone. They were fast, efficient, friendly & well priced.
Peter, Lancashire Posted on 04/01/2017 , work completed 04/01/2017