Endorsed by Which?

High Efficiency Heating UK Ltd

5.0

963 Reviews

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Organisations and Awards

Jul 2020
Jul 2019

About

High Efficiency Heating (UK) Ltd.
We are a local, family run business based in Ashton Under Lyne, Lancashire. All our engineers are Gas Safe registered which means they have been certificated by the official regulatory body to make sure they are competent and qualified to work safely and legally with gas related appliances in your home.
HEH are Level 2 Worcester Accredited Partners. Our engineers have received training by Worcester Bosch to install and maintain their products. Because of this partnership we are able to provide you with their industry leading parts and labor guarantee.

As a business focused on excellent customer service, quality and value, High Efficiency Heating (UK) Ltd have now received over 500 five star Which Trusted Trader reviews from which we are very proud of.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas safety testing and inspection
    • Radiators and central heating
    • Gas cooker installation
    • Gas emergencies
    • Gas cooker repair
    • Gas fire repair and servicing
    • Immersion Heaters
    • Power flushing
    • Underfloor heating
  • Plumbers

    • Unvented cylinder installation and maintenance
  • Renewable energy

    • Air source heat pumps
    • Ground source heat pumps
  • Gas installers

    • Gas Fires
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Immersion Heaters

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

5.0
963 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Call out to remedy fault on boiler
Customer Service
Quality
Value
We have used HEH for many years to service and maintain the boiler in our home and a property we let out. HEH are a reliable and efficient company - true to their name - if we have a problem they respond to our calls by sorting it out on the same day. Their engineers are always polite and explain the issue which they are rectifying.
Customer in Greater Manchester Posted on 03/04/2025 , work completed 03/04/2025
The trader replied (on 15/04/2025)
Thank you for your fantastic review we very much appreciate your feedback, I have shared with our engineers, Thanks again.
Excellent service.
Customer Service
Quality
Value
I have had a boiler service this time. Excellent service. Good communication. Efficient and professional engineers. Good quality boilers. I have been using this company for a few years now. I would recommend HEH to anyone. Many thanks.
Customer in Greater Manchester Posted on 31/03/2025 , work completed 31/03/2025
The trader replied (on 15/04/2025)
Thank you for being a great loyal customer. We look forward to working with you again. From all HEH.
Fabulous visit as Always
Customer Service
Quality
Value
Fabulous visit by our cheerful and funny engineer. Perfect job as always and we will continue our loyalty with this company and recommend to others without hesitation
Customer in Greater Manchester Posted on 27/03/2025 , work completed 27/03/2025
The trader replied (on 15/04/2025)
Thank you for your continued custom we are very pleased to hear you are happy with our service. Thanks again from all at HEH.
Heating service
Customer Service
Quality
Value
Prompt, polite and well done job. A very good company, they look after customers very well, would recommend them to anyone
Customer in Greater Manchester Posted on 26/03/2025 , work completed 26/03/2025
The trader replied (on 15/04/2025)
Thank you for your lovely review, Its great to hear you would recommend us in the future. Many thanks from all at HEH.
Excellent
Customer Service
Quality
Value
HEH is a small but brilliantly run business. They are efficient it’s in the name. Good engineers who give a great service at a competitive price.
Customer in Greater Manchester Posted on 21/03/2025 , work completed 21/03/2025
The trader replied (on 15/04/2025)
Thank you for your lovely review.
HEH UK LTD
Customer Service
Quality
Value
Fantastic service from start to finish. Two lovely and efficient, clean and tidy engineers who quiety got on with their work. They have fitted a new boiler for us and changed a radiator/ towel rail. Office staff kept us up to date with everything and made sure we were seen quickly and safely. Highly recommend.
Customer in Greater Manchester Posted on 21/03/2025 , work completed 21/03/2025
The trader replied (on 15/04/2025)
Thank you for your amazing, All at HEH are pleased to hear you are happy, especially the office :) Thanks again.
Excellent
Customer Service
Quality
Value
I needed pipework sorting in my garage so I could fully open the back door. Lads did a brilliant job. Very sociable, spent time talking with me about the next job I want doing. Can't fault this company. Glad I took a neighbour's advice and switched from British Gas.
Customer in Greater Manchester Posted on 06/03/2025 , work completed 06/03/2025
The trader replied (on 15/04/2025)
Thank you for your 5* review. From all at HEH.
Good work
Customer Service
Quality
Value
We got our combi from HEH several years ago, and have a service contract. They have always been friendly and efficient, and done any repairs as part of the deal without question.
Customer in Greater Manchester Posted on 04/03/2025 , work completed 04/03/2025
The trader replied (on 15/04/2025)
Thank you for your review, its great to hear you are happy with our services.
Excellent company
Customer Service
Quality
Value
HEH have been servicing my boiler for about 5 years. They provide great customer service, keeping me updated when the engineer is on the way. Never been let down by them. All the engineers are friendly, and a special call out to Richard who is super knowledgeable. I would highly recommend this company.
Customer in Greater Manchester Posted on 03/03/2025 , work completed 03/03/2025
The trader replied (on 15/04/2025)
I have passed on your kind words to Richard and all at HEH. Thank you for this review very much appreciated by all at HEH. Thank you.
Service on boiler
Excellent communication throughout and prompt arrival and the engineer was outstanding. Highly recommend this company, have done 2 bathrooms for me.
Customer in Greater Manchester Posted on 21/02/2025 (Reviewer did not use service)
The trader replied (on 15/04/2025)
Thank you for your review.
Spot on time
Customer Service
Quality
Value
Punctual arrival for annual service as always, work carried out quickly and efficiently as usual. Very satisfied.
Customer in Greater Manchester Posted on 18/02/2025 , work completed 18/02/2025
The trader replied (on 15/04/2025)
Thank you for your 5 star review, We are very pleased to hear you are satisfied with our service. Thanks again from all at HEH.
Thoroughly professional
Customer Service
Quality
Value
Punctual, knowledgeable and totally trustworthy. I have used them for 10 years and am always recommending them to friends and family. I have a service plan with them which gives complete peace of mind. Very friendly and helpful local business.
Customer in Greater Manchester Posted on 18/02/2025 , work completed 17/02/2025
The trader replied (on 15/04/2025)
Thank you for your review and being a loyal customer we look forward to working with you again. From all at HEH
Boiler service
Customer Service
Quality
Value
Very professional and friendly service, arrived at the time advised and completed the work efficiently.
Customer in Greater Manchester Posted on 17/02/2025 , work completed 17/02/2025
The trader replied (on 15/04/2025)
Thank you for your review.
Excellent Service
Customer Service
Quality
Value
Excellent service from Andy, who even came out, despite being ill, and persevered until our heating was up and running again. Excellent personal service.
Customer in Greater Manchester Posted on 10/02/2025 , work completed 10/02/2025
The trader replied (on 15/04/2025)
Thank you for your kind words and lovely review.
High Efficiency Heating company are very organised.
Customer Service
Quality
Value
Our Central heating boiler failed, but it was 13 years old. They came to check it within an hour of phoning, the boiler needed replacing. We had a survey and a quotation within 24 hours, which we accepted. A boiler was installed 4 days later. The gas engineer's were polite, efficient and professional, and all rubbish was cleared. About 6 hours later everything was working and you couldn't tell they'd been there. I would highly recommend this company.
Customer in Greater Manchester Posted on 08/02/2025 , work completed 07/02/2025
The trader replied (on 15/04/2025)
Thank you for your amazing review. Its great to hear you are happy with our service and would recommend HEH in future. Thank you.
Survey
Customer Service
Quality
Value
I requested a survey on old pipes in the garage. Surplus pipes to be removed soon. Asked about new radiator in front room as current one about 60 years old. Got a quote which I'm happy with. Also queried gas fire in front room. I was given excellent advice by Richard, will give his recommendations serious thought and have the changes made in the summer. Thank you Richard.
Customer in Greater Manchester Posted on 07/02/2025 , work completed 06/02/2025
The trader replied (on 15/04/2025)
Your review is very much appreciated, We have passed on your kind words to Richard, We look forward to working with you again, Thank you
Gas safety check
Customer Service
Quality
Value
Needed a gas safety check in support of the sale of our property as requested by the buyers' solicitor. We’ve always used HEH to service our boiler as part of the Annual Heat Plan. The service provided was excellent the engineer was polite, informative, and very efficient in explaining the process involved. The certificate was provided extremely quickly which helped in respect documentation for the sale of our property and our move to Shropshire. My only regret is that HEH doesn’t provide a service in Shropshire as we would definitely want to use them. We would recommend High Efficiency Heating (HEH) and wish them every success for the future.
Customer in Greater Manchester Posted on 06/02/2025 , work completed 06/02/2025
The trader replied (on 15/04/2025)
We are pleased to hear you are happy with our service. Thank you for the 5 star review.
New boiler
Customer Service
Quality
Value
Our boiler broke down just after the new year and my husband is disabled so we were desperate. This company pulled out all the stops to get our new boiler installed within a few days. The lads that worked on the job(main one Ethen) were polite, & good workers. I highly recommend HEH. They kept me updated throughout & they were very clean
Customer in Greater Manchester Posted on 03/02/2025 , work completed 03/02/2025
The trader replied (on 15/04/2025)
Thank you for this amazing review. Thank you for choosing us.
Heating restored
Customer Service
Quality
Value
Our Vaillant boiler stopped working and the engineer from High Efficiency Heating identified a blockage that was stopping the flow of gas and we are now fully operational again. I have used this company a number of times and I like the way they always come when they say they will and they text me when they are on their way. All of the engineers they have sent have always been very knowledgeable and personable. I recommend the company without reservation.
Customer in Greater Manchester Posted on 31/01/2025 , work completed 31/01/2025
The trader replied (on 31/01/2025)
Thank you for your 5 star review, I am so pleased to hear you are happy with our service we look forward to working with you in the future. From all at HEH
As ever great service and efficiency
Customer Service
Quality
Value
Have always used them and have always had great service. Can't recommend them highly enough. Dylan and Jake very competent and very clean and tidy, also respectful of our home. Keep up the great work.👍
Customer in Greater Manchester Posted on 22/01/2025 , work completed 22/01/2025
The trader replied (on 31/01/2025)
Amazing 5 star review Thank you so much your review has been passed to Dylan and Jake.
Installation of Gas Fire
Customer Service
Quality
Value
HEH installed a gas fire for my mum on 15.01.2025. Andy helped her choose the fire that was appropriate for the room and easy to use with a remote control. Mum has arthritis in her hands and struggled with the old fire's ignition. The job was completed as requested, the old fire was removed and taken away. The new fire was installed in a couple of hours and the room left as it was found. Other than the new fire you would never know work had been carried out. Andy, Louise, Charlotte and all the team are always helpful (they have serviced my mum's gas fire annually for several years). I highly recommend HEH.
Customer in Greater Manchester Posted on 18/01/2025 , work completed 15/01/2025
The trader replied (on 31/01/2025)
Thank you for kindly leaving us a review. We hope your mum is happy with her new fire. Thanks again for being a loyal customer.
Leaking radiator
Customer Service
Quality
Value
Fantastic service as usual. I have used this company for many years and have always been 100% happy with their work.
Customer in Greater Manchester Posted on 17/01/2025 , work completed 17/01/2025
The trader replied (on 31/01/2025)
Thank you for your review. Very much appreciated from all at HEH.
Great Service
Customer Service
Quality
Value
The only company we would use for purchase and then servicing of our boiler. Always able to facilitate our needs. Great you receive a text when the engineer is on the way too. Thanks
Customer in Greater Manchester Posted on 16/01/2025 , work completed 16/01/2025
The trader replied (on 31/01/2025)
Thank you for taking the time to leave us such a lovely review. Thank you for choosing us!
Excellent company
Customer Service
Quality
Value
Always use HEH they are the best company around, as far as I'm concerned. They are quick, efficient, polite and always turn up on time and let you know when they are on their way. I cannot fault them in any way. Would absolutely 100% recommend them
Customer in Greater Manchester Posted on 15/01/2025 , work completed 15/01/2025
The trader replied (on 31/01/2025)
Thank you so much for your kind words! We’re thrilled to hear that you are happy with our service. Your feedback means a lot to us and helps us continue to improve. We look forward to working with you again in the future!
Fault found
Customer Service
Quality
Value
Richard and Ethan arrived to correct an ongoing wiring problem. Working together in a restricted access area was an unenviable position but it was done methodically and with a smiley face. It was resolved and is now working perfectly. A radiator problem was explained to me and a further visit in the warmer months to rectify this and to replace an ageing boiler is to be arranged. What great service is offered by Heh UK. Appointments were made and kept and a text to say engineers are on the way on repair day. Would recommend totally.
Customer in Greater Manchester Posted on 14/01/2025 , work completed 14/01/2025
The trader replied (on 31/01/2025)
Thank you for your 5 star review, We are delighted to hear you are happy with our service and look forward to working with you soon!