Leaking radiator
Fantastic service as usual. I have used this company for many years and have always been 100% happy with their work.
Customer in Greater Manchester
Posted on 17/01/2025
, work completed 17/01/2025
Recommended
Great Service
The only company we would use for purchase and then servicing of our boiler. Always able to facilitate our needs. Great you receive a text when the engineer is on the way too. Thanks
Customer in Greater Manchester
Posted on 16/01/2025
, work completed 16/01/2025
Recommended
Excellent company
Always use HEH they are the best company around, as far as I'm concerned. They are quick, efficient, polite and always turn up on time and let you know when they are on their way. I cannot fault them in any way. Would absolutely 100% recommend them
Customer in Greater Manchester
Posted on 15/01/2025
, work completed 15/01/2025
Recommended
Fault found
Richard and Ethan arrived to correct an ongoing wiring problem. Working together in a restricted access area was an unenviable position but it was done methodically and with a smiley face. It was resolved and is now working perfectly. A radiator problem was explained to me and a further visit in the warmer months to rectify this and to replace an ageing boiler is to be arranged. What great service is offered by Heh UK. Appointments were made and kept and a text to say engineers are on the way on repair day. Would recommend totally.
Customer in Greater Manchester
Posted on 14/01/2025
, work completed 14/01/2025
Recommended
Call out
I phoned on Friday whilst away on holiday. The App said we had an issue. The telephonist took control and arranged for an engineer to call around on Saturday morning. He made everything secure and got the system working again during the exceptionally cold period. Fantastic service and excellent communication. I Can’t rate them highly enough. Marvellous customer service. David
Customer in Greater Manchester
Posted on 13/01/2025
, work completed 10/01/2025
Recommended
Boiler inoperative, minus 8 degrees and no Heating!
Phoned at 9am and the boiler was fixed by midday. Excellent communication via text,email and phone.
Customer in Greater Manchester
Posted on 10/01/2025
, work completed 10/01/2025
Recommended
Great friendly service
Had arranged a visit to get s quote to remove a non working gas fire as my father wanted to replace it for an electric fire. The engineer who came, Andy Baxter, was very friendly and gave my father all the information he needed. He advised that they could fit any fire we bought on the same day as removing the gas fire. This was something I wasn't expecting but was very happy with the overall quote. Very reasonable and exceedingly customer-friendly
Customer in Greater Manchester
Posted on 08/01/2025
, work completed 08/01/2025
Recommended
12+ year old gas boiler service, repair, & advice.
Our latest heating engineer Jack was at primary school when our boiler was installed by HEH! And it's still going strong, thanks to him this year. Before that, we've always had exemplary service from Dylan, & Dave. These guys clearly take a pride in their work.
Customer in Greater Manchester
Posted on 07/01/2025
, work completed 07/01/2025
Recommended
Boiler Service
Excellent service, as always! Local firm, which offers top-notch customer service at a competitive price. Keep me informed & happy to continue to use
Customer in Greater Manchester
Posted on 03/01/2025
, work completed 03/01/2025
Recommended
Excellent service as usual.
Excellent service and repair to boiler hot water. The engineer arrived later in the day. Very pleasant informative and friendly.
Customer in Greater Manchester
Posted on 02/01/2025
, work completed 02/01/2025
Recommended
Trustworthy and safe
I had a ceiling water leak, which was sourced from the upstairs under the floor heating system. My insurance would not cover the repair and was during the Christmas break. This was a business which returned my message and arranged an early visit to fix the problem, preventing further damage. The heating engineer who attended on time, he was friendly, approachable and positive. He fixed the leak, although the replacement part was not available and an alternative option was applied. The business had only allocated a small assessment time, but the job required 3 times that length. They adjusted their appointments to resolve my matter. A credit to the business and staff.
Customer in Greater Manchester
Posted on 02/01/2025
, work completed 02/01/2025
Recommended
Usual excellent service
Following an issue with my boiler, I rang HEH and Andy arrived, checked everything, explained everything all within a few hours.
Customer in Greater Manchester
Posted on 02/01/2025
, work completed 02/01/2025
Recommended
Boiler repair
Carried out work on faulty part on boiler. Done to time specified, by a very pleasant and helpful young man. Would always highly recommend your company.
Customer in Greater Manchester
Posted on 20/12/2024
(Reviewer did not use service)
Recommended
Excellent service
HEH have just fitted a boiler at my property and the whole process from getting a quote to completing the installation went very smoothly. The staff are polite and take care in their work, they explained all the information I required very clearly. A good local company who I highly recommend.
Customer in Greater Manchester
Posted on 19/12/2024
, work completed 18/12/2024
Recommended
Simply the best!
An outstanding company whose customer service is second to none, in addition to skilled and knowledgeable engineers who can be trusted to do a first class job. They really stepped up in fitting in a replacement boiler the week before Christmas as an emergency response for my elderly mum. All my dealings with the company at every point, were met with care and sensitivity. All the personnel have the same ethos and I have to say from the off I was filled with confidence and trust in the company and they certainly delivered!
Customer in Greater Manchester
Posted on 17/12/2024
, work completed 17/12/2024
Recommended
Service
I’ve used HEH for years and I cannot fault Andy and his team. From the first call to the office to the visit and sign-off, first class service. Wouldn’t go anywhere else. Highly recommended.
Customer in Derbyshire
Posted on 10/12/2024
, work completed 10/12/2024
Recommended
Outstanding Service
We had the annual boiler service done by High Efficiency Heating. The engineer spent some time thoroughly checking the system. He was punctual, polite, and happy to answer our questions. I'd just like to add that we've been using High Efficiency Heating for over 5 years, they're definitely the best company, and the customer service is second to none. I'm more than happy to keep using them for all our gas boiler needs. They get a 10/10 from me.
Customer in Greater Manchester
Posted on 10/12/2024
, work completed 10/12/2024
Recommended
Efficient
Very quick response, came within the hour of the phone call, fixed the fault on the boiler promptly, efficient, quick and done. Superb. Never known service so good and even attended on christmas eve last year. Superb Company!
Which? Trusted Traders Consumer
Posted on 10/12/2024
, work completed 06/12/2024
Recommended
Annual Boiler service
Service is part of the annual service/breakdown cover which HeH provides. We were contacted to say engineer was on his way. Engineer was polite and informative in respect of the service. Clean and tidy very efficient. Informed about the parts being replaced as part of the service. Left feeling very confident in the work carried out.
Customer in Greater Manchester
Posted on 01/12/2024
, work completed 29/11/2024
Recommended
Fast response to fix heating system failure
Phoned HEH out of hours service got great response. Andy (the boss) came on line to talk through potential fixes. They diagnosed control system failure. Engineer called out even earlier than planned. Friendly, fast and efficient. Had parts in van. All fixed within ½ hour. Excellent coordination and communication from Sharron, Andy and Richard (job engineer).
Customer in Greater Manchester
Posted on 28/11/2024
, work completed 28/11/2024
Recommended
Boiler Service
I have used HEH (UK) for a number of years and have always been very satisfied with their work. Their engineer came this morning on time. He was very friendly and completed the work quickly and efficiently. Many thanks.
Customer in Derbyshire
Posted on 26/11/2024
, work completed 26/11/2024
Recommended
Excellent
They came out at the time slot arranged and confirmed when they were on their way. They immediately identified and fixed the problem with my gas fire. Really pleased with the work, with a friendly efficient engineer. Will definitely recommend and use again.
Customer in Greater Manchester
Posted on 26/11/2024
, work completed 26/11/2024
Recommended
As always excellent
As always great service from this company, always arriving on time. HEH UK LTD are all experts at their profession and carry out their work in the most efficient manner at a fair price. Cannot praise them enough. Thank you Jeff
Customer in Greater Manchester
Posted on 26/11/2024
, work completed 26/11/2024
Recommended
NEW BOILER
From coming to inspect a leaking central heating boiler to installing a new one, the lads were polite helpful and professional we would recommend your firm to anyone having problems with central heating. Thanks boys A and J Smith.
Customer in Greater Manchester
Posted on 25/11/2024
, work completed 25/11/2024
Recommended
HEH service and maintenance
We have had HEH for 20+ years and have had excellent service for heating and boilers in 2 properties. The engineers are always helpful and personable. Any queries we may have had have been answered in a way we can understand. We would highly recommend this company and have done so to at least 2 of our friends.
Customer in Greater Manchester
Posted on 21/11/2024
, work completed 21/11/2024
Recommended