Endorsed by Which?

High Efficiency Heating UK Ltd

5.0

954 Reviews

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Organisations and Awards

Jul 2020
Jul 2019

About

High Efficiency Heating (UK) Ltd.
We are a local, family run business based in Ashton Under Lyne, Lancashire. All our engineers are Gas Safe registered which means they have been certificated by the official regulatory body to make sure they are competent and qualified to work safely and legally with gas related appliances in your home.
HEH are Level 2 Worcester Accredited Partners. Our engineers have received training by Worcester Bosch to install and maintain their products. Because of this partnership we are able to provide you with their industry leading parts and labor guarantee.

As a business focused on excellent customer service, quality and value, High Efficiency Heating (UK) Ltd have now received over 500 five star Which Trusted Trader reviews from which we are very proud of.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas safety testing and inspection
    • Radiators and central heating
    • Gas cooker installation
    • Gas emergencies
    • Gas cooker repair
    • Gas fire repair and servicing
    • Immersion Heaters
    • Power flushing
    • Underfloor heating
  • Plumbers

    • Unvented cylinder installation and maintenance
  • Renewable energy

    • Air source heat pumps
    • Ground source heat pumps
  • Gas installers

    • Gas Fires
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Immersion Heaters

Customer reviews

Why you can trust these reviews

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100% of the reviews we publish have been through our stringent moderation process.

5.0
954 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Punctual, polite, good quality of work
Customer Service
Quality
Value
This company is polite and efficient throughout, the support staff at their office are as good as the engineers, they seem to resolve the problem without giving us a long commentary on why the last engineer from another company were poor. This makes the experience pleasant. In terms of job quality we have not had to call them back so happy with everything
Customer in Greater Manchester Posted on 07/10/2024 , work completed 07/10/2024
The trader replied (on 30/01/2025)
Great review we appreciate your feedback Thank you from all at HEH.
Replacing boiler on an old system.
Customer Service
Quality
Value
Great job, very understanding while working in my elderly parents house, who were reluctant to have any work done. The quote was competitive. They completed the job on time, on the arranged days, despite the unexpected surprises the 40 year old system gave them. The engineers were polite, tidy and very professional. Thank you so much.
Customer in Greater Manchester Posted on 01/10/2024 , work completed 23/08/2024
The trader replied (on 30/01/2025)
Thank you for leaving us a 5 star review much appreciated always here to help, from all at HEH
Great Service
Customer Service
Quality
Value
Everything from booking the service to receiving the visit from the engineer went smoothly. The engineer was polite and friendly. I received an ETA and the engineer wasn't late.
Customer in Greater Manchester Posted on 25/09/2024 , work completed 25/09/2024
The trader replied (on 30/01/2025)
Thank you for your review.
Brilliant response and so efficient
Customer Service
Quality
Value
These guys have excelled again. Prompt kind efficient service and so reliable. Kept updated re: time of arrival and delivery of parts. Can’t recommend them enough.
Customer in Cheshire East Posted on 21/09/2024 , work completed 21/09/2024
The trader replied (on 30/01/2025)
Thank you for taking time to leave such a lovely review.
New boiler
Customer Service
Quality
Value
Dylan and colleague were very helpful and professional when installing our new boiler. Left a clean and tidy workspace. And they went the extra mile in identifying and repairing a gas leak from our oven. We are very happy with the result.
Customer in Greater Manchester Posted on 10/09/2024 , work completed 02/09/2024
The trader replied (on 30/01/2025)
Its lovely to hear you are happy with your new boiler, I have passed on your feedback to the engineer that installed your boiler. Thank you
5 star
Customer Service
Quality
Value
After discovering a small leak from my boiler I contacted HEH. It was a Saturday and I expected a Monday appointment. Andy took time out to come the same morning, identify the source of the leak, return after getting replacement pipework and fitting it - all done within a couple of hours of my call. Brilliant, professional service from a company you can trust. I have no hesitation in recommending HEH.
Customer in Greater Manchester Posted on 31/08/2024 , work completed 31/08/2024
The trader replied (on 30/01/2025)
Thank you for your 5 Star review.
Gas boiler and fire service
Customer Service
Quality
Value
Absolutely flawless job done on time and very professionally. The engineer who did the work was very thorough and tidy. Great job.
Customer in Greater Manchester Posted on 20/08/2024 , work completed 20/08/2024
The trader replied (on 30/01/2025)
Thank you for your review your feedback has been passed to the engineer who completed your service. Thank you
First Class
Customer Service
Quality
Value
Excellent and clean work from this company as usual. All their engineers are true professionals and are knowledgeable and very efficient. Our annual boiler and fire was serviced for a reasonable price and I have no hesitation in recommending them to future customers.
Customer in Greater Manchester Posted on 19/08/2024 , work completed 19/08/2024
The trader replied (on 30/01/2025)
All at HEH appreciate your 5 star review, Thank you.
Radiators changed
Customer Service
Quality
Value
Thank you very much HEH. Outstanding work carried out yet again. I had new radiators fitted while we was on holiday. What fantastic work they have done and also left my home very clean and tidy. Can’t thank you enough. Thank you to all at HEH for completing the work in the time you quoted me Thank Deb
Customer in Greater Manchester Posted on 13/08/2024 , work completed 02/08/2024
The trader replied (on 30/01/2025)
We are so pleased to hear you are happy with our service and your new radiators. Always here to help.
Reliable and efficient
Customer Service
Quality
Value
Had my boiler annual service. Team were efficient reliable and very respectful. Came on time as promised.
Customer in Greater Manchester Posted on 08/08/2024 , work completed 08/08/2024
The trader replied (on 30/01/2025)
Many thanks for you kind review from all at HEH
Service of central heating and gas fire
Customer Service
Quality
Value
The engineer arrived on time and carried out the services of the gas fire and central heating very professionally and left the work areas clean and tidy. I have used HEH for many years and have never had any complaints. I would highly recommend them.
Customer in Greater Manchester Posted on 24/07/2024 , work completed 23/07/2024
The trader replied (on 08/08/2024)
Thank you for your kind review, its great to hear you would highly recommend HEH
Fast and friendly service
Customer Service
Quality
Value
I had no hot water for 2 days as well as boiler pump and tank immersion heater failed. Rang HEH and booked them to come. Arrived early and identified needed parts. They came back same day to fix and also service system. Great service and really friendly staff. Definitely will use again.
Customer in Greater Manchester Posted on 23/07/2024 , work completed 23/07/2024
The trader replied (on 08/08/2024)
Thank you for your 5 Star review from all at HEH
Professional and caring
Customer Service
Quality
Value
This is the company I trust to visit my 89 year old mother who lives alone. They’re really great. Efficient, clean, knowledgeable and highly professional. Today they serviced the boiler. Thank you HEH for being so generally wonderful.
Customer in Greater Manchester Posted on 16/07/2024 , work completed 16/07/2024
The trader replied (on 29/07/2024)
Such a lovely review Thank you so much from all at HEH
Professional trustworthy company
Customer Service
Quality
Value
From my first call to the installation HEH have met and even exceeded my expectations. After being let down by previous traders it’s a pleasure to finally find an excellent trustworthy company that delivers. Will now be my first choice for any future work
Customer in Greater Manchester Posted on 12/07/2024 , work completed 12/07/2024
The trader replied (on 29/07/2024)
Thank you for your review, its great to hear we are your first choice we look forward to working with you in the future. From all at HEH
Great service
Customer Service
Quality
Value
High Efficiency Heating engineers arrived earlier than I thought they would, which was very pleasing indeed. They were professional, polite, efficient and new what they were doing. Within about 15 minutes of arriving the central heating was up and running; job done. I have used HEH UK Ltd on a number of occasions which as involved servicing, checks and repairs and have always found them to be a first class and reliable company. I have no hesitation in recommending High Efficiency Heating UK Ltd to anyone.
Customer in Greater Manchester Posted on 12/07/2024 , work completed 11/07/2024
The trader replied (on 29/07/2024)
Thank you for your top class review, Shared with all at HEH. Thanks again for recommending us.
Breakdown Repair
Customer Service
Quality
Value
HEH installed and have serviced my house boiler over last 10 years. and I have breakdown cover with them. They have always been excellent. Returned from holidays late Friday to discover no hot water or heating. Tried everything then rang the emergency number at 8.30pm. Plumber rang me back within minutes and talked me through various tests. Could not resolve the problem so he came at 8.40 am on Saturday. Immediately diagnosed that the pump had failed - left to pick one up - returned fitted and all working by 10.30am. Brilliant - outstanding service. Thank you HEH
Customer in Greater Manchester Posted on 06/07/2024 , work completed 06/07/2024
The trader replied (on 29/07/2024)
Always here to help thank you for your positive review all at HEH appreciate you. Many thanks
Boiler Service
Customer Service
Quality
Value
I have been using HEH for several years and todays service was upto their usual high standard. The engineer arrived as arranged and was quick clean and efficient in carrying out my boiler service. He left the area around the boiler clean and tidy, well done.
Customer in Greater Manchester Posted on 01/07/2024 , work completed 01/07/2024
The trader replied (on 29/07/2024)
All at HEH appreciate your review and are pleased you are happy with our service. Thank you
Outstanding
Customer Service
Quality
Value
Outstanding as always From messaging the time of arrival to finishing. Staff always very pleasant and has a lot of respect for the job they do.
Customer in Greater Manchester Posted on 19/06/2024 , work completed 19/06/2024
The trader replied (on 29/07/2024)
Thank you for your 5* outstanding review. shared to all staff at HEH.
Reliable and reasonibly
Customer Service
Quality
Value
Been with the Company for over 20 years. Also my daughter and father now use them. Friendly helpful family firm.
Customer in Greater Manchester Posted on 19/06/2024 , work completed 19/06/2024
The trader replied (on 29/07/2024)
Thank you for continuing to be an amazing loyal customer. And thank you for recommending us.
Fast and friendly
Customer Service
Quality
Value
Annual boiler service completed quickly and efficiently. Neat, tidy and very polite. Good communication too.
Customer in Greater Manchester Posted on 19/06/2024 , work completed 19/06/2024
The trader replied (on 29/07/2024)
Thank you for your lovely review, communication is key very much appreciated.
Highly recommended
Customer Service
Quality
Value
After many unsatisfactory years with British Gas, HEH were recommended to my by a family member. The office staff were extremely helpful, I was given a date for a service and, on the day, I was informed when the engineers were on their way. They were very polite and left the area clean and tidy. I’m really impressed with the service I received and won’t hesitate to recommend to others.
Customer in Greater Manchester Posted on 18/06/2024 , work completed 18/06/2024
The trader replied (on 29/07/2024)
Thank you for your 5 * star amazing review. Thank you for recommending us.
Excellent service
Customer Service
Quality
Value
I have used the services of this company several times. I have always been very satisfied with them. The work done has always been excellent and their engineers are very professional and polite.
Customer in Greater Manchester Posted on 18/06/2024 , work completed 18/06/2024
The trader replied (on 29/07/2024)
Its great to hear your feedback and that you are satisfied with our service, Thank you very much.
Efficient friendly service
Customer Service
Quality
Value
Arrived on time, worked quickly & efficiently with care. This was a routine service on our gas boiler and gas fire for which we have a reasonably priced service plan.
Customer in Greater Manchester Posted on 18/06/2024 , work completed 18/06/2024
The trader replied (on 29/07/2024)
Thank you for your review from all at HEH.
Excellent service
Customer Service
Quality
Value
The engineer was polite, messaged to say he was on his way & was very efficient. This company have always been excellent.
Customer in Greater Manchester Posted on 08/06/2024 , work completed 08/06/2024
The trader replied (on 29/07/2024)
Thank you for your 5 * Review, From all at HEH.
Service
Customer Service
Quality
Value
Have used HEH for years and have always been really satisfied. Peace of mind to keep boiler serviced. Very helpful and work around times to suit customer. Would certainly recommend.
Customer in Greater Manchester Posted on 07/06/2024 , work completed 06/06/2024
The trader replied (on 29/07/2024)
Thank you for recommending us. All at HEH love to keep our customers happy.