High Efficiency Heating UK Ltd

Efficient, reliable professional and friendly service as ever from HEH. Very competitive price for the job too. Thank you!

We rang because our heating was not getting up to temperature. Andy came & rebooted the boiler. Explained some of the old radiators were causing problems with need to flush out - to be done . Excellent response/service as usual and advice given.

Richard came to design and quote for our new system - our old system was completely broken. The boiler leaked, no control over the underfloor heating and the upstairs radiators were not working. We had asked other engineers to try and fix it but no one appeared to know what to do. Richard explained what the problem was and how it could be solved. The quote was detailed a came quickly. The office staff were friendly, professional and efficient. It was booked in with no drama and all on time. The engineers Ethan and Jack who came to do the work were fantastic - Very professional and extremely tidy. The workmanship was excellent and in a relatively small space. Pipework is a work of art! Richard came to install the controls and spent time going through this as well. I wouldn’t hesitate in recommending HEH.

Had no heating nor water over the weekend. Sam arrived today. Lovely young man. Polite, clean and tidy and very respectful. He took the time out to explain the system and how we may continue to operate the heating during this current problem. Very efficient. I can highly recommend.

Have used this company before. Punctual. Professional. Explained all aspects of the job. Tidy. Cleared up after. Treated me and home with respect. Friendly and extremely polite. Can’t fault the work. Can’t speak highly enough of the work done and the engineers who did the work.

Great response and quote sent same day. Highly recommend this small friendly local business. Will use again.

Richard came out and assessed need for a power wash or chemical wash . He was excellent and explained in detail why neither of these options were needed or indeed appropriate at this time. I was sorry to have wasted his time but he saved me upwards £700 . 😊

HEH are both very reliable and expert heating engineers who always go that extra mile to give complete satisfaction at a good price. Highly recommend

Had my boiler replaced today, two lads came, think one was an apprentice, sorry I forgot the lads name who did the job. But he was very nice and kept me informed of what he was doing, he explained the new app I had with the boiler, he was very patient when I asked him to explain things again to me, you could see it was very important to him that he did everything properly, he wanted to make sure I was happy and that nothing would be too much trouble. Thanks again to the HEH for another great job.

Called regarding no hot water or heating, engineer arrived within the hour, problem fixed. Can’t recommend enough.

We were having a new gas smart meter installed and the installer detected a gas leak so would not switch the gas supply back on. This was an unexpected shock and we called high efficiency heating. They were fantastic and an engineer was with us within the hour to detect the leak. Within 48 hours our leak was fixed and our gas back on. Amazing service from the office staff to the engineer who was polite friendly and efficient. We can’t rate our experience highly enough.

Called for assistance and they were able to send an engineer within 48hrs. Engineer arrived on time identified the issue quickly and provided cost. Work was completed quickly without any problems. Young man cleaned up after himself. Highly recommend this company

Unfortunately the radiator has been leaking at the thermostat valve for some time and has gone undetected and blackened wooden floor. HEH UK Ltd to the rescue. Arrived promptly and sorted within an hour. Tidy, efficient, polite and well presented. Brilliant company to have on your mobile phone list!

The whole experience with HEH has been excellent. Very professional and thorough. Would absolutely recommend.

This company is polite and efficient throughout, the support staff at their office are as good as the engineers, they seem to resolve the problem without giving us a long commentary on why the last engineer from another company were poor. This makes the experience pleasant. In terms of job quality we have not had to call them back so happy with everything

Great job, very understanding while working in my elderly parents house, who were reluctant to have any work done. The quote was competitive. They completed the job on time, on the arranged days, despite the unexpected surprises the 40 year old system gave them. The engineers were polite, tidy and very professional. Thank you so much.

Everything from booking the service to receiving the visit from the engineer went smoothly. The engineer was polite and friendly. I received an ETA and the engineer wasn't late.

These guys have excelled again. Prompt kind efficient service and so reliable. Kept updated re: time of arrival and delivery of parts. Can’t recommend them enough.

Dylan and colleague were very helpful and professional when installing our new boiler. Left a clean and tidy workspace. And they went the extra mile in identifying and repairing a gas leak from our oven. We are very happy with the result.

After discovering a small leak from my boiler I contacted HEH. It was a Saturday and I expected a Monday appointment. Andy took time out to come the same morning, identify the source of the leak, return after getting replacement pipework and fitting it - all done within a couple of hours of my call. Brilliant, professional service from a company you can trust. I have no hesitation in recommending HEH.

Absolutely flawless job done on time and very professionally. The engineer who did the work was very thorough and tidy. Great job.

Excellent and clean work from this company as usual. All their engineers are true professionals and are knowledgeable and very efficient. Our annual boiler and fire was serviced for a reasonable price and I have no hesitation in recommending them to future customers.

Thank you very much HEH. Outstanding work carried out yet again. I had new radiators fitted while we was on holiday. What fantastic work they have done and also left my home very clean and tidy. Can’t thank you enough. Thank you to all at HEH for completing the work in the time you quoted me Thank Deb

Had my boiler annual service. Team were efficient reliable and very respectful. Came on time as promised.

The engineer arrived on time and carried out the services of the gas fire and central heating very professionally and left the work areas clean and tidy. I have used HEH for many years and have never had any complaints. I would highly recommend them.