High Efficiency Heating UK Ltd

Called HEH to service dads gas fire. Appointment made for following day. Dave and jake did a great job. Very Friendly, very clean (put sheets down when working)and professional. Very happy with service provided and would use again.

As always, a good service. Engineers are always good, friendly and happy to help. This was a service, but they’ve always been great, even when called out to do repairs. Many thanks.

Leaking boiler, called them yesterday and they came today as requested. We always use them to service our boiler and they were just as efficient fixing the leak. Great service at a reasonable price.

Reported our boiler with a fault Friday morning before a bank holiday weekend. Knowing we had 2 young kids and not wanting us to have to go until Tuesday without hot water, this kind, friendly, efficient, professional and amazing team, had the part sourced, engineer back out to fit it and the boiler back up and running before the end of the day. Simply the best. Thanks to you all and especially Louise for going above and beyond as always. Highly recommended to all.

I had an old boiler and tank and had an upgrade to a combi bolier. I received the quote straight away no chasing, full details of installation, boiler model and payment options. On the day they came on time and finished the job earlier so I was lucky. Excellent job and friendly service, they was mindful as I working from home. They also fixed a tiny leak in my bathroom straight away. I would definitely recommend.

We started using HEH A few years ago, after problems with the ignition on our gas fire. The issue was sorted out then, and since then we have use them annually for our boiler and gas fire service. Customer service is very efficient and the engineer always arrives on time, usually sending a text to say he’s on his way. All the staff we have dealt with have been very friendly and efficient and the engineers always clean up afterwards.

Engineer arrived on time. Extremely polite young man. Serviced the boiler and a gas fire. Very conscientious about cleaning up. Would definitely recommend HEH.

I've used HEH for years, and they've provided my plumbing and heating for 15 plus years. I called them this morning as my 15 year old boiler is leaking again. They sent someone this afternoon, and I've decided to renew my boiler. If I agree the price it can be fitted in a few days. Great service, always use them. Professional and friendly engineers, who know what they're doing, which gives customers confidence in their work.

I have used HEH a few times in two properties. The excellent service starts from the wonderful reception staff. Always polite and very professional. Details taken and a date given. Text when plumbers on their way, very prompt and work completed to the highest standard. Would highly recommend.

I have used HEH for my gas boiler heating system for the past 6 years and I have found them to be exelent in their servicing ,especially when I had my 15 year old boiler. I changed the boiler 3 years ago and HEH supplied the boiler and fitting and no problems todate. Just had it's anual service and all OK. All the engineers are professional.and good to deal with. I can.thorouly recomend them.

I have just had a very old heating system replaced with a combi boiler. The company sent Jack and Ethan to install the system. I cannot praise their work and work ethic highly enough. They were on time and worked diligently . They were so respectful of my property and everywhere was sheeted up and protected. The lads were an absolute pleasure to have in my home and they are two fantastic ambassadors for this company. I chose the company because they completed work for my elderly parents last year . I was so impressed by the company, it’s communication and standard of work I didn’t bother to approach any other company when I wanted my heating system changed. Thank you so much for such a brilliant experience I am over the moon with the work and how well the guys treated my home . They were such lovely lads and I would recommend them to anyone who wants a first rate service!!

Our CH boiler broke down, I called HEH, they sent an engineer within 3 hours and diagnosed the fault, then temporarily fixed the boiler. They sent a quote for the job the same day, booked them in for the week after, job completed on time, at the price quoted and the lads were great. No mess, no hassle, they just did what they had to. 10 out of 10. Very good prices too.

My old French boiler broke down on 29 December 2023, after supplying 2 kitchens, two shower rooms, and 7 circuits of underfloor heating for 17 years. A local engineer had struggled for a year to keep it going, but it was now dead. My only hot water was a kettle. My only heating was an electric convector heater. For the whole of January I was in communication with the 12 Trusted Traders near my home, but none gave me confidence that they would be able to replace the entire system of gas boiler, thermostats and underfloor heating controls. In desperation I phoned the 13th nearest Trusted Trader: High Efficiency Heating. The Receptionist was so friendly, and she understood exactly what I needed. She made an appointment for Richard, the Technical Support Manager, to visit me a few days later. By the end of the week, I received a very thorough 9-page report, with exact details and costs of the entire project. I was very happy to pay the deposit, and the work was scheduled for the four days before Easter. Dylan and his apprentices were so friendly and efficient. They finished most of the work in 3 days, then came back after Easter to make some adjustments. The boiler was making an unusual intermittent humming noise, so HEH arranged a visit from Worcester Bosch at no charge, and the boiler was silenced within an hour. Everyone in HEH is genuinely friendly and efficient, and they are quick to respond when anything needs to be adjusted. They are simply the best!

I contacted HEH after being recommended by a neighbour and having been let down previously by someone else. It was my first time using this company and they were brilliant. The engineer and his apprentice were polite, knowledgable and explained everything to me. Happy I’ve finally found a decent company to use for servicing and repairs on our heating system.

I cannot recommend HEH highly enough. They came to fix a problem I had within 3 hours of me ringing them - true professionals. Always reliable and nothing too much trouble. Thank you 👍

I got a message this morning first thing to advise they were on the way and he promptly arrived as promised. He was polite, professional and after completing the job asked for my documentation so he could affirm the job had been completed. Excellent and courteous customer service.

I cannot recommend High Efficiency highly enough. Honest, reliable, friendly and professional. Used them several times for annual boiler service and repairs. Came out today to give me some honest advice regarding a remote filling link rather than having to move the boiler! Thank you.

We had a leak in our boiler, rang up on Monday morning and it was fixed by Monday afternoon. Incredible service. We’ve been happy with HEH before for fitting radiators/boiler services but they really outdid themselves this time. Thank you so much.

Annual boiler service Professional Polite Prompt We have an annual plan which has worked well for us over the past few years

Today, I've had new valves replaced on leaking radiators. Also a full annual service. All covered by yearly maintenance contract. Exceptional service from HEH

Found the boiler to be leaking Saturday morning and called out the Engineer who came round within the hour. He diagnosed a faulty manifold and replaced it there and then. In total it took less than two hours from call out to repair. The Engineer was polite, professional and competent. When we found the fault we had visions of being without heating and hot water over the weekend but we needn’t have worried, HEH made it a thoroughly pain free experience. We have a maintenance contract with HEH and their service is second to none.

HEH completed a service of our Worcester Bosch boiler at church. The work was done extremely efficiently.

Prompt and efficient service at a very reasonable price. I would highly recommend this company to anyone.

As usual. Everything done efficiently and when booked . So well looked after, immediate response to initial proble, care taken to ensure heating working.

Contacted HEH to sort out a leak on my central heating system, very prompt action and it was all fixed that day at a reasonable price. Great work.