High Efficiency Heating UK Ltd

Always fast to respond to any questions or concerns and this time was no exception- super easy and quick to book in an engineer for a quote and speedy turn around d I’m booking me in and completing jobs to a high standard, highly recommend HEH every time for all boiler, heating and now gas appliance repairs!!

Rang first thing in the morning he sent his men that day who happily repaired the fault . Great service great workforce as usual

What can I say? I’d give them 10 stars if I could. They rescued my very elderly parents who had no heating. They are professionals who really know their stuff. They are always courteous, clean, and conscientious. The office staff are equally as kind and helpful. They are highly recommended.

I contacted HEH on Tuesday to request a visit to assess a leaking radiator thermostatic valve. I arranged for a call out for Friday morning, between 08:00 and 09:00. I was informed of the call out charge. Today, Friday, I received a text message at 07:36 to say that an engineer was on his way. The engineer arrived at exactly 08:00 and, after having inspected the valve, explained what the problem was and that the valve needed replacing; he gave me an idea of the cost. He further said that he might be able to return later in the day to fit a new valve. I received a text at about 11:15 to say that an engineer was on his way. The engineer arrived at about 11:45 and started the job of replacing the faulty valve. It took about half an hour to complete the job. There was no mess made and the valve works perfectly. I have no hesitation in recommending HEH.

Boiler service done today They installed it 9 years ago, and have maintained it ever since. The one time I had a problem they sorted it out quickly

Have used HEH several times and always received very prompt quick service. Had a new boiler installed today. Arrived on time. Very polite workers and very neat clean work. Very happy with the service and to now have a working boiler. Thank you

I have used High Efficiency Heating Ltd from Ashton for servicing and repair of my combi boiler for the last 8 years. Although they are not local to me they have always provided a prompt and efficient service, they are reliable and value for money. I have always found the staff friendly and helpful - this applies to engineers and office staff alike. Old- fashioned, good customer service.

Arrived as arranged and carried out boiler service. Very polite, friendly and professional engineer. Have used HEH gir a few years now and wouldn’t go to any other company for our yearly boiler service. Very efficient and reliable company. Thank you.

Contacted H E H about the fault code explained the problem, engineer called and rectified the problem Happy days 😊.

I have been a HEH customer for a few years. The customer service provided is always excellent. Today an engineer visited who was professional, kind and very efficient. He was respectful and explained the work he had carried out, what to check for and in the highly unlikely event there is a problem I am to ring straight away. The engineer gave me assurance and confidence in his work. Thank you.

Two Guys arrived on time at 9.00am they replaced a very Complicated piece of Equipment worth over £6k in our boiler room within the time that was suggested and a little below budget. Its a great Company Roy

Excellent service as always, staff always friendly, polite and professional. Wouldn’t hesitate to recommend to friends and family.

Gas pipe for the new boiler routed under the house and up the outside wall. Friendly, professional and knowledgeable.

Brilliant service as usual with very pleasant and helpful engineer. Very knowledgeable about gas fire safety and full of helpful advice. Finding HEH has been a a moment of reassurance and trust in service for the last good number of years.

Annual service carried out this morning. Arrived on time, no hassle and engineer brilliant. Can't recommend HEH highly enough. Best thing we ever did to get these guys to fit our new boiler. Thanks again 👍

Rang with radiator fault. Engineer attended within 4hrs, excellent service would recommend to everybody.

As usual absolutely prompt and efficient. Pump failed on our system and they supplied and fitted a new one in super quick time.

We had an Air Source Heat pump installed by this company in our new build property in 2022. The pre-planning advise from Andy was really helpful and when it came to installation the fitting team were on time and everything was fitted to a very high standard.

From survey to completion of a boiler replacement for my elderly mother I cannot praise this company enough. The work needed doing very quickly and they managed to squeeze us in to complete the work to a very high standard.

No hesitation in recommending this Company to anyone. Excellent service friendly efficient and trustworthy staff. Big thanks to Dave and Jack

Andy's crew were back, after 17 years, to replace their previously installed Worcester Bosch boiler with a newer model. I first met Andy in 2006 for the installation and have had the boiler servicing done by HEH since then. Always polite and efficient, with a very detailed estimate and ease of contact for any amendments or clarifications. HEH have been my first port of call for replacement radiators, radiator thermostats and other heating related jobs. The team are always friendly and happy to discuss and explain the work that they are about to do. All of the unwanted materials, appliances and packaging are taken away at the end of the job, without fuss, before cleaning up. When I book in a visit I know that they will attend. Text messages keep me informed. Louise in the office is most helpful too, promptly dealing with any queries. I can certainly recommend this company, and did so in the previous manifestation of Which? Local.

A neighbour recommended High Efficiency to us and we are so glad they did. We had our entire heating system replaced, boiler, all new piping and some radiators. Even though it was a tricky job in an old house involving lifting floorboards and two tiled bathroom floors, everything was restored back to it's original state and they left the house spotless. Nothing was too much trouble for Dave and the team who were courteous, efficient and kept us informed on the progress through the week. I wouldn't hesitate to recommend this company to anyone.

Brilliant job friendly people.My daughter has used this company for over 20 years and never been let down.My grand daughter also had a full central heating system and was very pleased too.They leave the job clean and tidy and also timely.

Responded to the phone call. The engineer arrived within a couple of hours. Polite professional Helpful - answered my questions and solved the problem.

Really good firm, Andy and the guys never let me down. Experts in the field and always great price