Higher Bebington Gas Limited

We had a new boiler fitted at the beginning of March and we are delighted with the new product. Dan and James who fitted the boiler were fantastic, whilst fully adhering to COVID guidelines, they fully explained the process and gave us updates on how things were going. We also had the HIVE fitted with our new boiler and they spent time at the end of the day explaining how to use it properly. The house was left immaculate with all old parts being disposed of. We would highly recommend Higher Bebington Gas.

I went to a great deal of effort to pick the right tradesman and make of boiler and was delighted to find someone so highly recommended by so many organisations. I phoned for a quote and Mr Edwards personally attended the next day. A written quote was hand delivered the next day and I was delighted to receive such a reasonable figure for everything quoted. I immediately accepted and was further delighted to secure an installation date that suited me totally. The workmen appeared dead on time and proceeded to lay dust sheets to protect our carpets. They fulfilled all Covid expectations and worked diligently throughout the day. The end result was a beautifully working boiler, an explanation and demonstration of all the controls and a house left spotless before they left. I was also fully assured that I can contact them at any time if I require any advice. I would recommend this company without hesitation.

Excellent service was provided from removal of old boiler to the installation of a new one. Team were professional and completed the job quickly and efficiently. Great care was taken to ensure no mess was left behind, and all information regarding the boiler was explained clearly and competently. Very satisfied with the service received and thoroughly recommend this company.

Absolutely brilliant from start to finish. Prompt, punctual, polite (shoes off) extremely considerate during Covid situation, very friendly, professional job. Gave us courtesy call later that day leaving contact details in case we had any future questions. Would never use anyone else in future.

Having your central heating fail can be stressful. Higher Bebington Gas was one of a few local installers accredited by Vaillant (our chosen replacement boiler). Alan visited the day after I contacted him to provide a quote. He was very professional and courteous and offered to fit a new boiler (the old one had been written off by my previous service provider) within 3 working days. I gave him the job as his quote was very competitive. Alan Edwards (same surname but not related to me!) and his small team turned up promptly on the agreed date and worked very efficiently to install the new boiler and Hive Smart Thermostat. They were very polite and friendly and the work was completed tidily, very professionally and to a very high standard. They took time and care to ensure that I could confidently operate the system before leaving. The whole experience was stress free and I am confident that I will be able to rely on them to provide a good and timely maintenance service (when required) throughout the life of the boiler. I cannot recommend them highly enough.

It's a long time since I had a whole job done , where every single part of it, from start to finish , was so satisfactory. Right from Alan Edwards' initial visit to assess job & give the estimate (which was stuck-to) - through the smooth operation of removal of old boiler - which was taken straight away for recycling - to the expert fitting of the new combi. I could see for myself that Alan's son Daniel knew exactly what he was about. Even the apprentice - James - that they were training up was enthusiastic, and loved the work he was doing. Everything was completed and up and running by the end of the day, right on time, and all rubbish was removed, and I was shown the new controls & how to work them. Just excellent , from start to finish!

Our old boiler gave up just before Christmas. Alan came very promptly to diagnose the problem and arranged to have a new boiler fitted within a couple of days. It was a great relief. It was all done to the agreed price. The team fitting the boiler worked quietly (no radios!) and tidily and were very polite. They were no trouble to have in the house. We are pleased with our after care agreement and have no hesitation in recommending the company and its team of workers.

This was a rare example of fairly major work inside and outside my home being carried out precisely as promised, in line with the estimate and done strictly to the agreed timetable and price. Alan and his staff could not have been more professional and approachable and I have no doubt that they earned the highest possible marks for all aspects of the work. I would recommend them without hesitation.

Thank you for a job very well done. I had 7 old radiators removed, new radiators fitted along with new thermostats, a chemical flush and Fernox performance liquid added on completion. The job was done to the highest standard, no mess, the fitters where Professional,polite,prompt and very helpful. Alan the boss was always at hand for any questions . I would highly recommend Higher Bebington Gas to my friends and family.

HBGL replaced our old boiler. They were polite when doing the survey and gave a prompt quotation. They were very amenable to fitting in the work to suit our requirements. The work was done on schedule to the agreed estimate. The fitters were courteous and tidy and left no mess after they left. They explained how to operate the boiler and the timer, the workings of the manufacturer's guarantee and their own servicing policy. Communication was consistent and the hot water and heating system in our property has improved significantly. I would recommend this company strongly.