Hitgas Ltd

The T in HIT is for Trust, and I completely trust Chris to do a professional job, leaving everything working and beautiful. He does our boiler maintenance, has put in a new shower mechanism with associated pipework and fresh tiling, and also a new radiator. He is excellent.

I needed to change radiator layout in one room as part of a refit and replace an old radiator in another room. Chris is very knowledgeable and took the time to advise on locations, rad types and sizes etc. So I made the decision and he came to remove old radiators, cap some redundant pipes and fit two new radiators. A lovely job and we are very happy with the result. And he is super friendly!

I contacted Hitgas about fitting a new kitchen tap I had purchased. I also asked if they would take a look at 2 concealed toilet cisterns which were leaking. Chris came back to me straight away with a date he could attend and a quote for fitting the tap. He arrived on time and was really friendly. He fitted the tap and it works brilliantly. He also investigated the problem with the cisterns. He quickly identified the problem. He explained that this was a DIY job and I would probably need to replace the valves every 5 years due to the limescale content of the water. Rather than charge me for supplying and fitting new valves he showed me how to remove and fit the part (even created a short tutorial video showing me what to do) and told me where I could purchase the part locally, which was very good of him. I collected the parts, fitted them and the problem is resolved. Highly recommended.

Chris came and replaced a very old concealed shower unit with a much better bar mixer shower. This involved having to break the tiles to access the plumbing in the walls. He did an absolutely fantastic job and I'm extremely happy with the end result. He even re-grouted ALL the tiles, and replaced the sealant at the bottom of the shower tray (which was all covered in black mould), even though he didn't need to. The trickiest bit was trying to find tiles that matched, as I've only been in this flat one year and there's no record of what the original tiles were, or no leftovers in the storage area. I'm very happy with the tiles he found to match and he's done a marvellous job making everything nice and symmetrical. Chris also serviced my boiler and did a chemical top-up/inhibitor check while he was there. All around, fantastic service and a job well done for a reasonable price! Highly recommended.

Chris Teale came to replace 2 very old radiators for us. He was very helpful with his advice, his quote was accurate and the radiators he sourced were exactly what was needed. He was very efficient and scrupulously clean and neat in his work and very pleasant to deal with. I will certainly ask him to return if we should need any further work.

Chris Teale installed a new boiler, plus associated plumbing etc works. It was completed promptly and at a good price. He was very helpfully, explaining everything as he progressed. After installing the boiler, he additionally replaced some tiling, made good brickwork, and other work to an excellent standard. I can highly recommend him - 5+ stars!

Turned up on time and very polite. Fitted new radiator in new position. Done with no fuss and nice job. Will definitely use again and recommend.

Phoned the company, a quick appointment was done at a convenient time and date for me. Engineer (Dany)arrived in time like a clock. He knew what was doing, working and in the same time explaining the steps like a real surgeon. Job completed, was very impressed by these guys, trustful, reliable. If you really need a professional do not hesitate to call them. Nowadays there are so many gas engineers but, these are 'the elite team'...I will use them for now on and will share their contact with all my friends. And if you're reading this you should do it too.

A superb company, who are excellent at heating and plumbing issues. My 98 year old mother was informed by Affinity water that her sink outlet was draining incorrectly into a rain water drain. She was subsequently told by a local plumber that her boiler had a faulty flue and should be disconnected. He then reported her to the gas company. Hitgas re routed the sink into a cast iron waste pipe and replaced the faulty flue. All was carried out quickly, efficiently and with consideration for an elderly lady living on her own. I would recommend them highly.

I have known Chris since he started his company. He came knocking on my door, trying to drum up business because either he was going to lose his job or did not like his new employers. I admired him for that. Since then he or Danny have serviced my boiler, always efficiently, friendly and clean. We needed a new boiler and there was no hesitation Hitgas would do it. Gerry and his apprentice Jordan were the fitters. Gerry assessed every part of the job before starting and having started explained in detail to Jordan what had to be done and how. They started early finished late always clearing up and putting there tools away. After the job was finished, Chris phoned to make sure we were happy and we certainly are. Alan Dawson

We called out Hitgas to service our boiler. A fantastic service from Danny and we will definitely use them again. We were so impressed we asked them to book us in for our boiler service next year. If you want service like it used to be do not hesitate to contact Hitgas.

My daughter, who lives a little out of area, had a boiler malfunction!! She called in a local plumber who only wanted to sell her a new boiler, which she felt was excessive. She called dad in to help, and dad called Chris at HITgas - who I have used before. The pump was the offending part, which was replaced, and cost a whole lot less than the previous boiler quote. The daughter is now happy that she has hot water, and that makes dad happy. Thanks to all at HITgas

I had a bit of an emergency with a boiler that wasn't working, so no heating in January! The lovely Sarah in the office arranged for the team to come round within hours and Chris and Jordan were lovely, efficient and kind. Hitgas are now my go-to plumbers.

I had Hitgas around for a routine boiler and cylinder servicing on a new build flat. I was surprised to find some issues with the flue positioning but this was clearly explained to me and what I should do about it. I also had a fireplace service booked which they declined to do on the basis that they didn't feel technically adept enough to do the job. In my mind if traders refuse to work on something because they claim that they may be less competent at the work than others then that inspires confidence and trust about their workmanship and professionalism. The team also arrived on time, finished in good time, were polite and professional, and the prices are very competitive. I have had other Which Trusted Traders who have had good reviews but don't necessarily seem to want the business and don't contact you back when you ask them to come: this wasn't the case with Hitgas as they were prompt and replied quickly. I definitely recommend this company.

I contacted Chris who visited, explained how he would approach the task and then provided me with a detailed quotation separately showing the each item of work. The work comprised having a new pump fitted to my central heating system and, more importantly, disconnecting an open coal effect fire and altering the pipe work in my house such that gas no longer feeds the location where the old gas fire was. Chris did an excellent job and having rerouted the main gas pipe which he secured to the wall of the under stairs cupboard I now have a much safer and more secure gas supply. Chris charged me a very reasonable price. He is a very knowledgeable and competent gas fitter and I cannot recommend him highly enough. I am glad I have found Hitgas and I will be using them again when I next need any work done.

I would highly recommend Chris from Hitgas. He turned up on time, Sarah at the office communicated with me before hand, both were very friendly. Chris is knowledgeable and competent in his work. What impressed me most was that (a) when he needed to do a bit of carpentry to access part of the system he did it, did it well, did it with no grumbling, (b) he happily told me what was going on with the parts of the system he repaired and serviced, and was happy to teach me how to do another repair rather than do it himself. I shall be recommending him to all my friends!

We have dealt with Chris since before he started Hitgas and he has ALWAYS been helpful, efficient and knowledgeable in diagnosing problems. This time our boiler chose the coldest night of the year to go wrong but Chris came, as promised, before 8-00 am the following morning and fixed the problem without fuss. His charge was very reasonable, especially for a Sunday. We recommend him highly.