Homeglaze Home Improvements

From initial sales visit, site survey to the installation of our new door the process was really easy. The only hiccup was the installation was delayed by a day due to staff sickness, this can’t be helped. The team turned at 8 am this morning (19/12/24), it took them about two hours to remove the old door and install the new one. Once they were finished you wouldn’t even know we had had any work done. The guys were really nice and respectful of our property. They tidied up after themselves, they took away the old door and whatever rubbish they had. Our new door looks lovely. I would have no hesitation in recommending Homeglaze.

I returned home to find my kitchen window completely crazed. I contacted Homeglaze (on a friend's recommendation) and Jay was very helpful, explaining the different ways to deal with the window and that a glass unit replacement business (rather than double glazing) would probably be the quickest. He then helped me, over the phone, by trying the best Google searches to list these businesses. As I was worried about what might have damaged the window, Jay agreed to visit the next day. Jay was knowledgeable with a friendly manner but, most importantly, genuine and honest. As an attempted break-in was possible, we agreed that glass replacement was an urgent priority. To my great relief, he then contacted a glazier on my behalf and booked a visit for the next day. I felt Jay went above and beyond to help and he acted in my best interest. He explained helping people was an important part of the Homeglaze ethos. I am extremely impressed by Jay and the Homeglaze values. My experience shows they are genuine, honest and trustworthy.

We had new windows in most of the house and we would have no hesitation in recommending this company to others, they did a very professional careful job and we are really pleased. The salesman who came to quote was thorough and very pleasant without being pushy, much appreciated. We received our quote on the same visit and this did not change. All the fitters were very professional and the windows were fitted in the time scale given. Thanks to all involved.

Considering this market doesn't have the best reputation, Homeglaze is a breath of fresh air. I had all my windows and doors replaced and am very happy with the final result especially my lovely new front door, which has had many compliments from neighbours! Great experience from start to finish, would highly recommend this company.

We needed replacement double glazing including patio doors to our kitchen extension. Having made an online enquiry, I received prompt courteous advice with no sales pressure, all my options were fully explained. Having agreed the work only a 30% deposit was required with full payment on satisfactory completion, this is rare in my experience. Prompt follow up survey and fitting date agreed within two weeks. The installation team were great, very professional and hard workers, all the work was of a high standard, we could not be more pleased with the final outcome. Everybody we encountered at this company, including office staff were professional, courteous and went out of their way to provide excellent customer service.

Everyone we dealt with from sales through to the final payment were professional and easy to talk to. The work was all done quickly and well, and minor snags were sorted quickly and without question, including touching up some paint imperfections we hadn't even noticed. We needed to replace a crumbling door step, which made things more complicated than just a standard door fitting, but appreciated that options were clear, problems encountered were solved without fuss, and Homeglaze completed the whole job for us.

Contacted Homeglaze on the back of reading Which customer reviews. The representative arrived on time, knowledgeable on the product offered with a no hard sell attitude and provided a full sized model of the window type I had chosen for viewing. The installation of the bathroom windows was delayed by approximately 4 days due to the manufacturing process and the fitting of the windows delayed by 2 days due to a mix-up with the fitters work schedule. However, credit to Dean for his excellent Customer Service skills updating me every step of the way and to Chris for his expertise installing the product. The work was neat and tidy and the builders on site confirmed a job well done. The price agreed was the price I paid. I am a satisfied customer and would recommend with no hesitation.

I cannot recommend this company highly enough. From start to finish, it has been exemplary. My house is a council orlit built house. With getting permission to add patio doors, Homeglaze had an unusual house to work with. I was informed throughout, of the plans to create my wish for a garden view for my very sick husband. Every member of the team were wonderful. Excellent work, clean and tidy. Also respectful working around a bedridden person in the same room. The finished patio doors are beautiful. Very happy with what I paid. Sadly, my husband passed away 2 weeks after competition, never to sit by the doors, my only regret. Thank you Homeglaze for your kindness, friendship and above all Excellent work. Mrs Brenda Halsey

I have recently had my patio bay door replaced. From Ryan knocking to ask if I needed any work doing to the finished job everything was great. Customer service from everyone I dealt with was friendly and efficient. The job was done at the expected time by 2 very good hard working guys whom treated my home with care. Overall experience was 10 out of 10. Very happy.

New windows in one room. So, not a very long job. Sales rep gave a fair and knowledgeable assessment of the overall picture, explaining technicalities and could answer questions of detail. Looks good. Mostly went ok. Just a week or so beyond the anticipated date time but not a big delay. Installers worked well together.