Endorsed by Which?

Homeglaze Home Improvements

4.9

649 Reviews

Opening Hours
Today - 09:00–18:30
  • Monday 09:00–18:30
  • Tuesday 09:00–18:30
  • Wednesday 09:00–18:30
  • Thursday 09:00–18:30
  • Friday 09:00–18:30
  • Saturday 09:00–13:30
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

Organisations and Awards

JUNE 2023
NOVEMBER 2020
Apr 2020
Apr 2019
APRIL 2019
MARCH 2018

About

*Trusted Trader Of The Month For November 2020*
*Trusted Trader Of The Month For April 2019*
*Certificate Of Distinction* March 2019*
*Trusted Trader Of The Month For March 2018*
*Winners Of Which Trusted Trader Of The Year Awards 2017*
*Trusted Trader Of The Month 2016*

Homeglaze is a family run company With over 30 years of experience in the window and door Industry. Homeglaze have built up a well deserved reputation for high quality work and exceptional customer service.

Homeglaze offer quality Energy Efficient 'A' rated and A+13 rated windows and doors.

We will send one of our home improvement specialists to your home to discuss what you need from your new windows and doors.

From your initial enquiry all the way through to installation we'll be on-hand to offer you advice and support as well as listening carefully to all your requirements. All product are covered by a ten year insurance backed guarantee.

What we do

  • Double glazing

    • Double glazing installation
    • Double glazing suppliers
  • Doors

    • Bi-fold doors
    • Patio doors
    • Composite doors
    • French doors
    • Front door
    • UPVC doors
    • Orangeries
  • Glaziers

    • Sash windows
    • Double glazing installation
    • Window consultants
    • Aluminium Windows
    • Triple Glazing
    • UPVC Windows
  • Conservatories

  • Roofers

    • Guttering, fascias and soffits
    • Roof and skylights
  • More Services

    • window installers
    • conservatory installation

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
649 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
Replacement of front entrance to house
Customer Service
Quality
Value
We chose Homeglaze to replace the front entrance door on our house after visiting their showroom. We found the staff we dealt with to be helpful and knowledgeable in regard to the questions we asked them. The door was fitted on the 1st December 2025. The fitter who carried out the work arrived on time and treated our property with respect as he removed the existing door and made the necessary alterations to the entrance, cleaning up as he went about his work. We are very pleased with the new composite door and the overall finish to the work carried out and would not hesitate in recommending Homeglaze to anyone.
Customer in Greater London Posted on 13/12/2025 , work completed 01/12/2025
Door Replacement
Customer Service
Quality
Value
Great Service from initial quote right through to installation. Replaced front and back doors along with replacing a patio door with a bifold. Helped me decide exactly what I wanted when surveying and quoting. Workmanship and products were excellent.
Customer in Greater London Posted on 07/12/2025 , work completed 17/10/2025
Great job throughout
Customer Service
Quality
Value
We recently had a replacement double-glazed sash window installed and 2 patio door double-glazed panels replaced. From the initial visit of the Sales Designer through to the installation itself my experience of Homeglaze has been extremely positive. They are a highly experienced, customer centric company whose knowledgeable double-glazing experts have excellent communication skills. Everyone I dealt with was polite, courteous and very professional throughout. I was particularly impressed with the engineers who did an excellent job on the sash window – the installation was seamless and was carried with minimal disruption. An excellent job from beginning to end. Thank you.
Customer in Greater London Posted on 20/11/2025 , work completed 18/11/2025
The trader replied (on 25/11/2025)
Hi there, Thank you so much for taking the time to share such a detailed and thoughtful review. We’re delighted to hear that your experience with Homeglaze was positive from the initial visit right through to the final installation. Our team takes great pride in delivering clear communication, professional service and high-quality workmanship, so it’s wonderful to know this was reflected in your sash window and patio door replacements. We’re especially pleased that the installation was seamless and carried out with minimal disruption — our engineers will really appreciate your kind words. Thank you again for choosing Homeglaze and for your trust in our team. If you ever need anything in the future, we’re always here to help. Kind regards, Dean & the Homeglaze Team
Replacement Front Door
Customer Service
Quality
Value
Homeglaze were very efficient. They were the only company to arrange for someone to come to discus the work. From my first call to discus a replacement front door to the installation every one was helpful, took time to explain everything. I would certainly use the company again
Customer in Greater London Posted on 13/11/2025 , work completed 11/11/2025
The trader replied (on 25/11/2025)
Thank you so much for your wonderful review. We’re really pleased to hear that you found our service efficient and that the whole team supported you from your first enquiry through to installation. We always aim to make the process clear and stress-free for our customers, so it’s great to know this came across. We truly appreciate your feedback and would be more than happy to help you again in the future. Kind regards, Dean & the Homeglaze Team
Great French door installation
Customer Service
Quality
Value
All round great experience from work cost valuation to installation. They are very professional and stick to their word, and clearly not in the business just for a money grab but because they care about good quality work. Rob was incredibly informative and gave us all the options available to us, and helped us pick the right thing for our needs. They came on time and took half a day to complete the work, which was done well and clean. We’re all impressed with the work and are very happy with it. Would definitely recommend to others and will be calling again if we ever need any other work.
Customer in Greater London Posted on 25/10/2025 , work completed 12/09/2025
The trader replied (on 28/10/2025)
Thank you so much for your amazing review — we truly appreciate you taking the time to share such detailed feedback. It’s fantastic to hear that every part of your experience, from valuation to installation, met the high standards we set for ourselves at Homeglaze. Rob will be especially pleased to know his advice and support helped you find the perfect solution for your home. We believe in offering genuine, transparent guidance rather than sales pressure — it’s all about ensuring each customer gets the best outcome for their needs. We’re delighted that you found the installation process professional, efficient, and tidy. Feedback like yours really motivates our team to keep delivering the exceptional service and workmanship we’re so proud of. Thank you again for your recommendation and for recognising the care behind what we do. We look forward to helping you again in the future. Kind regards, The Homeglaze Team Proud Which? Trusted Trader – Committed to Quality, Honesty & Customer Care
My Conservatory Renovation
Customer Service
Quality
Value
My old conservatory needed modernising and the roof had started to leak slightly. I didn’t hesitate in calling Homeglaze, as this company had made an excellent job of double glazing all my windows and doors two years ago. Jay, the designer suggested how the work could be carried out to improve the structure of the conservatory and give it a modern and fresh appearance. The two installers, Chris and Adam worked tirelessly to transform the conservatory, first stripping off the old roof and wooden joists and replacing these with UPVC joists and panels and the new polycarbonate roof. I cannot fault their professionalism and quality of workmanship and I am absolutely delighted with the end result.
Customer in Essex Posted on 21/10/2025 , work completed 15/10/2025
The trader replied (on 27/10/2025)
Dear Customer. Thank you so much for your fantastic review and for choosing Homeglaze once again — we’re truly grateful for your continued trust and loyalty. It’s always a pleasure to return to valued customers, and we’re delighted that you’re so pleased with your new conservatory transformation. Jay takes great pride in providing practical yet creative design solutions, so it’s wonderful to hear his recommendations helped modernise and strengthen the structure. We’re also incredibly proud of Chris and Adam — their attention to detail, work ethic, and professionalism are exactly what we strive for as a Which? Trusted Trader. Hearing that their efforts have delivered a result you’re delighted with really means a lot to the entire team. Thank you again for your kind words and for recognising the care and quality we put into every project. We hope you enjoy your revitalised conservatory for many years to come.
Excellent Service
Customer Service
Quality
Value
You take a risk letting people you have never met before into your home to take on a massive job in the hope nothing will go wrong. That is why I am so pleased I chose Homeglaze Home Improvements to replace my windows, doors and guttering as the whole team provided me with an excellent service from start to finish. From planning through to the final sweep up at the end everything went smoothly and efficiently. The guys who carried out the installation worked in a clean a tidy manner, were knowledgeable, friendly and made sure I was happy when everything was finished. Thank you Homeglaze.
Customer in Greater London Posted on 09/10/2025 , work completed 08/10/2025
The trader replied (on 27/10/2025)
Dear Customer, Thank you so much for your incredible review — it truly means a lot to us. We completely understand that inviting a company into your home for such a major project can feel like a big leap of faith, and we’re genuinely grateful that you chose Homeglaze to handle your windows, doors, and guttering. Our entire team takes great pride in delivering a smooth, stress-free experience from the very first consultation through to the final clean-up. It’s fantastic to hear that our installers’ professionalism, attention to detail, and friendly approach made you feel confident throughout the process. At Homeglaze, we’ve built our reputation on trust, transparency, and consistently high standards — so knowing that you felt fully supported from start to finish really reinforces why we do what we do. Thank you again for sharing your experience and for recognising the efforts of our hardworking team. Kind regards, Dean & The Homeglaze Team
Great service
Customer Service
Quality
Value
Dean and his team went out of their way to provide me with specific hinges for my new French windows. Fitted perfectly by a friendly team. Would definitely recommend.
Customer in Greater London Posted on 29/08/2025 , work completed 28/08/2025
The trader replied (on 27/10/2025)
Dear Customer. Thank you so much for your lovely review! It was a pleasure to help find the right hinges for your French windows, and I’m really pleased to hear everything fitted perfectly. I’ll be sure to pass your kind words on to the team — we really appreciate your recommendation. Kind regards, The Homeglaze Team
Replacement of patio doors
Customer Service
Quality
Value
We recently had patio doors installed and were extremely impressed with the service provided. The team was punctual, courteous, and ensured the work area was left clean and tidy. The doors themselves are of excellent quality and backed by a 10-year guarantee. Overall, a highly professional and reliable service.”
Customer in Greater London Posted on 28/08/2025 , work completed 28/08/2025
The trader replied (on 27/10/2025)
Dear Customer Thank you so much for your kind words! We’re thrilled to hear you’re happy with your new patio doors and the service provided by our team. We always aim to deliver a clean, professional installation and it’s great to know that shows. Enjoy your new doors, and thank you again for choosing Homeglaze. Kind Regards The Homeglaze Team
Highly recommend
Customer Service
Quality
Value
Very pleased with my windows. The guys are very professional, clean and considerate. Highly recommend.
Customer in Hertfordshire Posted on 26/08/2025 , work completed 22/08/2025
The trader replied (on 27/10/2025)
Dear Customer Thank you so much for your kind words and recommendation! We’re really pleased to hear you’re happy with your new windows and that our installation team made a great impression. We truly appreciate your feedback and support. Kind regards, Dean & The Homeglaze Team
Fast and polite
Customer Service
Quality
Value
Needed a shattered pane replacing. Homeglaze were really polite and helpful, and had it sorted within a couple of days. Great service, would definitely use them for any other door/window work. Thanks guys.
Customer in Greater London Posted on 23/07/2025 , work completed 23/07/2025
The trader replied (on 27/10/2025)
Thank you for taking the time to leave such a great review! We’re really pleased we could get your glass replaced quickly and that you were happy with the service. Your kind words mean a lot to the team — we’ll be glad to help with any future door or window work you may need. Kind regards, The Homeglaze Team
Installation of doors and windows. Fantastic company. 🙂
Customer Service
Quality
Value
We have had HomeGlaze replace all our doors and window. Work was done in two stages the first year the front of the house was done. The following year we had them back to replace all windows and doors at the back of the house. 🙂 I am a very happy customer. My aunt who recommended them, and my daughter have both used this company and are very happy. Great service, very helpfully company.
Customer in Hertfordshire Posted on 17/07/2025 , work completed 17/07/2025
The trader replied (on 27/10/2025)
Thank you so much for your wonderful feedback and for continuing to choose Homeglaze! It’s great to hear that you’re so pleased with both installations — and we’re especially grateful for your family’s recommendations too. We really appreciate your trust in our team and are delighted that you’re happy with the service and results. Kind Regards The Homeglaze Team
A small job but carried out efficiently
Customer Service
Quality
Value
I have no connection with this company, but I was immensely impressed from my first call to them, their prompt arrival to take measurements, and subsequent fast delivery and careful fitting of the window, all by a friendly and competent person.
Customer in Greater London Posted on 21/05/2025 , work completed 25/04/2025
The trader replied (on 23/05/2025)
Thank you so much for your thoughtful review! We’re delighted to hear that your experience with us—from the initial call to the final fitting—met your expectations. It means a lot to know our team’s friendliness and efficiency made a positive impression. If there’s anything else you need, we’re always happy to help! Kind Regards The Homeglaze Team
Broken Handle
Customer Service
Quality
Value
It was a relatively small job being a broken handle. I hadn't needed to communicate with the company since installation, as there were no issues, but I took a couple of photos and emailed Homeglaze one morning. The same day, someone came to replace it. No charge, and the window was usable straight away. I am a full-time carer looking after my 97-year-old mother, and this sort of brilliant customer service makes the difference.
Customer in Greater London Posted on 19/05/2025 , work completed 15/05/2025
The trader replied (on 23/05/2025)
Thank you so much for your kind words! We're really glad we could help quickly and efficiently—especially knowing how important it is for you as a full-time carer. It's lovely to hear the window is all sorted and usable again. If you ever need us in the future, we’re just an email or call away. Wishing you and your mother all the very best! Kind Regards Homeglaze Home Improvements
BRILLIANT JOB DONE.
Customer Service
Quality
Value
I had my windows replaced and small out-house re-cladded to match the windows. I have used Homeglaze before and was pleased with the work. This company always goes the extra mile for their customers. Top quality work by top quality people. I want to say a big thankyou to Chris and Adam who did the installations and at the end of everyday the house was spotless. Also thank you to Paul who came and sorted a missing part and installed a new vent on one of the windows. Everything is under guarantee and if anything goes wrong they are more than happy to return and fix it. I personally cannot recommend them highly enough.
Customer in Greater London Posted on 20/04/2025 , work completed 19/03/2025
The trader replied (on 15/05/2025)
Thank you so much for your wonderful review! We are thrilled to hear that you are pleased with the window replacements and the re-cladding of your out-house. It’s always a pleasure to work with returning customers like yourself, and we truly appreciate your kind words about our team. Chris, Adam, and Paul will be delighted to hear your appreciation for their hard work and attention to detail. We take great pride in maintaining not only top-quality installations but also leaving your home as clean and tidy as we found it. We are always here for you, and it’s reassuring to know that you have confidence in our guarantee. Should you need anything in the future, don’t hesitate to reach out—we’re always happy to help. Thank you once again for your recommendation. We greatly appreciate your support! Kind Regards The Homeglaze Team
EXCELLENT COMPANY TO DEAL WITH
Customer Service
Quality
Value
Homeglaze installed our patio doors to the highest standard. The team arrived on time and were polite and courteous. Tidied up after the work was done and make sure we were happy with everything before leaving. This is the 2nd time we have used them, and cannot speak highly enough of them. Look no further if you want a company who are reliable and have a wonderful workforce.
Customer in Greater London Posted on 14/04/2025 , work completed 14/04/2025
The trader replied (on 15/05/2025)
Dear Customer, Thank you so much for your kind words and for choosing Homeglaze once again! We are thrilled to hear that you are happy with your new patio doors and the service you received. Our team always strives to be punctual, professional, and respectful of your home, and it's fantastic to know that it made a positive impression. We truly appreciate your loyalty and recommendation. Knowing that you’ve trusted us for a second time means a great deal to our team. If you ever need anything in the future, please don’t hesitate to get in touch—we’re always here to help.
Easy company to work with.
Customer Service
Quality
Value
We’ve used Homeglaze before and been happy with thei, so went back to them again. Sales guy Rob was easy to deal with and listened to what we wanted. From order to installation was quick and the windows were installed in a single day. The measure of a good company is how they respond when things go wrong. A small mistake meant the windows that arrived were mis-configured, but the install team noticed straight away - new glass arrived by lunchtime and hinge fittings swapped for the correct ones two working days after. They kept us informed the whole time. Happy customer.
Customer in Greater London Posted on 08/04/2025 , work completed 07/04/2025
The trader replied (on 15/05/2025)
Dear Customer Thank you so much for taking the time to leave such a wonderful review! We’re thrilled to hear that you’re happy with your new patio doors and the service provided by our team. Punctuality, professionalism, and respect for your home are things we value deeply, so it’s fantastic to know that you experienced just that. We’re incredibly grateful for your trust in us, not just once, but twice! Your continued support and recommendation truly mean a lot to our team. If there’s ever anything more we can do for you, please don’t hesitate to reach out—we’re always here and happy to help. Kind Regards The Homeglaze Team
Excellent work competitive pricing
Customer Service
Quality
Value
We had our whole house fitted with windows and doors. Jay, Designer for Homeglaze ran through all the things that we required and gave us ideas to improve the look of the house. The price was agreed during his visit which we viewed to be competitive. When the fitters arrived everything went well and we were told it would take 3 days. All the work was carried out to a very high standard and they cleared up after each day. We are very pleased with all the work they did and would certainly recommend Homeglaze.
Customer in Greater London Posted on 19/03/2025 , work completed 18/03/2025
The trader replied (on 15/05/2025)
Dear Customer. Thank you so much for taking the time to share your experience with us! We’re thrilled to hear that you are pleased with your new windows and doors. Jay takes great pride in working closely with our customers to ensure everything is just right, and I’m glad his ideas helped enhance the look of your home. We’re also delighted to know that the installation process went smoothly and that our team met your expectations for quality and cleanliness each day. Your recommendation means a lot to us, and we’re grateful for your kind words. If you ever need anything in the future, please don’t hesitate to get in touch—we’re always here to help! Kind Regards The Homeglaze Team
Great quality and very professional
Customer Service
Quality
Value
Delighted with the two doors I had installed by Homeglaze. The initial sales and subsequent surveyors appointments were attended punctually and our conversations were detailed and friendly. The installers arrived on time and git straight to work, being very careful when removing and disposing of the old doors. The new doors look wonderful and the finish, both internal and external, is first class. I feel so much more secure with the toughened glass and the locking mechanism. I would have no hesitation in recommending this company.
Customer in Essex Posted on 27/02/2025 , work completed 25/02/2025
The trader replied (on 03/03/2025)
Dear Customer, Thank you so much for your kind words and for taking the time to share your experience with Homeglaze! We’re thrilled to hear that you’re delighted with your new doors and that every step of the process—from sales to installation—met your expectations. Our team takes great pride in providing quality products and exceptional service, so it’s wonderful to know we made a positive impression. Your satisfaction and security are our top priorities, and we truly appreciate your recommendation. If you ever need anything in the future, please don’t hesitate to reach out. Best regards, The Homeglaze Home Improvements
Excellent throughout
Customer Service
Quality
Value
The project was to replace all the windows in a four bedroom house. There was a quick response to my initial call. The salesman was knowledgeable and helpful, without any fake deals and reductions. He gave me some interesting ideas for some of the windows. The estimate was within my budget and an early start date was agreed. Detailed measurements were done quickly and work was soon underway. Although the weather was very cold, and bit wet, my house was kept clean and the men all worked quickly. A lovely job was completed in 3 days. I identified a snag soon after completion but it was rectified the same day. THe best experience of double glazing I have had.
Customer in Essex Posted on 18/02/2025 , work completed 06/02/2025
The trader replied (on 03/03/2025)
Dear Customer, Thank you for your fantastic feedback! We’re delighted to hear that you had such a positive experience with Homeglaze, from the initial consultation to the final installation. Our team takes great pride in providing honest advice, quality workmanship, and efficient service, so it’s wonderful to know we met your expectations. Despite the cold and wet weather, we’re glad our team kept your home clean and completed the project smoothly. We also appreciate your recognition of our aftercare service—it’s important to us that any issues are resolved promptly. It means a lot to hear this was your best double glazing experience! If you ever need anything in the future, we’d be happy to help. Best regards, The Homeglaze Team
Trusted & Reliable Trader Homeglaze
Customer Service
Quality
Value
Homeglaze, over the past eight years, have provided exceptional service to my home including the replacement of new doors and windows. Recently, Homeglaze were contracted in January 2025 for the fitting of a new UPVC door and window including new facia & Soffit. Homeglaze completed all works on time and within the agreed budget. Professional advice and honest quotations were provided by the whole team including fitters. Homeglaze have been recommended to my family and friends of which were delighted with their services
Customer in Essex Posted on 11/02/2025 , work completed 14/01/2025
The trader replied (on 03/03/2025)
Dear Customer. Thank you for your continued trust in Homeglaze over the years! We truly appreciate your loyalty and are delighted to hear that you've been pleased with our work, from doors and windows to your most recent installation. Providing professional advice, honest quotations, and top-quality service is at the heart of what we do, so it’s fantastic to know we met your expectations once again. It means the world to us that you’ve recommended Homeglaze to your family and friends—we’re grateful for your support! If we can be of any assistance in the future, please don’t hesitate to reach out. Best regards, The Homeglaze Team
Great job
Customer Service
Quality
Value
We contacted Homeglaze to replace all the windows at the front of the house as well as the porch. The company representative was very thorough with understanding our requirements and his recommendations. The work started in late January and carried over four days. The installers, Adam and Chris, were very professional, efficient, helpful and as unobtrusive as possible. They completed the work to the highest standard and with very little disruption. We are very happy with the result.
Customer in Greater London Posted on 06/02/2025 , work completed 05/12/2024
The trader replied (on 03/03/2025)
Dear Customer Thank you for your kind words and for choosing Homeglaze for your window and porch replacement! We’re delighted to hear that our team took the time to understand your requirements and provide thoughtful recommendations. Adam and Chris will be thrilled to receive your praise—we take great pride in our installers’ professionalism, efficiency, and attention to detail. It’s fantastic to know the work was completed to the highest standard with minimal disruption. We truly appreciate your feedback and are so pleased that you’re happy with the results! If we can assist you in the future, please don’t hesitate to reach out. Kind Regards The Homeglaze Team
Pleased with the outcome
Customer Service
Quality
Value
We needed to replace two old sash windows on the first floor of a Victorian house. The quote from Homeglaze seemed reasonable and Jay, the sales rep, was pleasant and professional so I didn't bother looking for further quotes. The job wasn't straightforward due to difficulties accessing the back of the property but the team worked around that and found a way. Everything was left neat and tidy, the windows look great and we're very happy.
Customer in Greater London Posted on 09/01/2025 , work completed 06/01/2025
The trader replied (on 03/03/2025)
Dear Customer Thank you for taking the time to share your experience! We’re so pleased to hear that you found our quote reasonable and that Jay provided a pleasant and professional service. Working on a Victorian property can sometimes present challenges, so we’re delighted that our team was able to find a solution and complete the installation efficiently. It’s wonderful to know you’re happy with your new sash windows and that our team ensured everything was left neat and tidy. Your satisfaction means a lot to us, and we truly appreciate your trust in Homeglaze. If we can assist you with anything in the future, please don’t hesitate to get in touch! Kind Regards The Homeglaze Team
Supply and fit of new composite external front door
Customer Service
Quality
Value
From initial sales visit, site survey to the installation of our new door the process was really easy. The only hiccup was the installation was delayed by a day due to staff sickness, this can’t be helped. The team turned at 8 am this morning (19/12/24), it took them about two hours to remove the old door and install the new one. Once they were finished you wouldn’t even know we had had any work done. The guys were really nice and respectful of our property. They tidied up after themselves, they took away the old door and whatever rubbish they had. Our new door looks lovely. I would have no hesitation in recommending Homeglaze.
Customer in Greater London Posted on 19/12/2024 , work completed 19/12/2024
The trader replied (on 03/03/2025)
Dear Customer Thank you for your kind words and for taking the time to share your experience! We're so pleased to hear that the entire process, from the initial sales visit to installation, was smooth and straightforward for you. We appreciate your understanding regarding the slight delay due to staff sickness, and we’re glad our team arrived promptly and completed the installation efficiently. It’s great to know they were respectful of your property and left everything clean and tidy. Most importantly, we’re delighted that you love your new door! Your recommendation means a lot to us, and if you ever need anything in the future, we’d be more than happy to help. Kind Regards The Homeglaze Team
Impressive help
Customer Service
Quality
Value
I returned home to find my kitchen window completely crazed. I contacted Homeglaze (on a friend's recommendation) and Jay was very helpful, explaining the different ways to deal with the window and that a glass unit replacement business (rather than double glazing) would probably be the quickest. He then helped me, over the phone, by trying the best Google searches to list these businesses. As I was worried about what might have damaged the window, Jay agreed to visit the next day. Jay was knowledgeable with a friendly manner but, most importantly, genuine and honest. As an attempted break-in was possible, we agreed that glass replacement was an urgent priority. To my great relief, he then contacted a glazier on my behalf and booked a visit for the next day. I felt Jay went above and beyond to help and he acted in my best interest. He explained helping people was an important part of the Homeglaze ethos. I am extremely impressed by Jay and the Homeglaze values. My experience shows they are genuine, honest and trustworthy.
Customer in Greater London Posted on 08/12/2024 , work completed 06/12/2024
The trader replied (on 03/03/2025)
Dear Customer. Thank you so much for your thoughtful review. We’re truly grateful that you took the time to share your experience. It’s wonderful to hear that Jay was able to provide helpful guidance and support during what must have been a stressful situation. At Homeglaze, we believe in putting our customers’ needs first, and Jay’s commitment to helping you find the best solution—even beyond our own services—perfectly reflects the values we uphold. Your safety and peace of mind were the top priority, and we’re glad Jay could assist in arranging a quick resolution for you. Your kind words about our honesty and trustworthiness mean a great deal to us. If you ever need anything in the future, please don’t hesitate to reach out—we’re always here to help. Kind Regards The Homeglaze Team