HomeTechWare

Home TechWare have been doing electrical/tech jobs for us for a number of years now and their work has been consistently outstanding. They're patient and find solutions to every problem - and won't stop until they've found them! They're immensely knowledgeable about tech but never use this knowledge to intimidate, only to help (they explain clearly what they think needs doing, and what not to waste money on). They're pleasant to have around and clear up after. We found them through Trusted Traders (for which, thanks) and cannot recommend them highly enough. Really excellent.

I'm delighted I used Which ? to find a tradesmen I could trust for work on a London flat for rental . HomeTechWare were local to the flat and and able to fit around my timescale. They fitted a new fuse board and checked and updated the electrics throughout. They were helpful and knowledgeable, and I'm now confident the tenants have a safe home. They have a wide skill base so we will definitely use them for any future work. Thank you to Sam and the team.

Excellent service and a high-quality installation at an affordable price. Sam has been super helpful all the way and now, after over six months of use, I am still very happy with the system in place. I would definitely recommend Home Techware.

I recently required a service diagnostic for my desktop, and from the moment I reached out, Sam could not have been more helpful. His responsiveness was impressive, providing assurances and clear communications right when needed. Sam was exceptional in handling my case. His follow-up was rapid, ensuring that no query went unanswered and every concern was addressed promptly. The customer service I received from the team was top-notch, making it clear that this team values their clients and prioritizes swift, effective solutions. I am beyond satisfied with the thorough support and would definitely use their services again. Highly recommended!

Home Tech Ware wall mounted my Tv. I am very satisfied with the result. All cables are hidden. They cut through a wallpaper without leaving any damage. They replaced my old PC with a better system according to my needs. I appreciated Sam's advice. He is an expert in this field and took his time to explain me everything.

I originally wanted to use Hometechware just prior to the pandemic and unfortunately needed to use someone else. Thankfully they were happy to come and sort out the sins of another company and Pshemek and horatio took a great deal of pride in their work - quite rare these days! The attention to detail from Sam coupled with his enthusiasm was extremely refreshing. I would thoroughly recommend this company and have already passed their details onto others. Great work guys ⭐️⭐️⭐️⭐️⭐️

HomeTechWare recently installed a full intruder alarm, including several extras (motion sensors, spotlights, panic alarms, asset alarms). The whole installation was quick and efficiently carried out and reasonably priced. The aftercare is great - there is always someone at the end of the phone for follow up help and queries. Many thanks to Sam and the team.

HomeTechWare recently installed an alarm system in our house. It is simple (as requested) and has proved very easy to use either manually or via their app. Very impressed with both service and system; I was able to turn the alarm on and off from a hotel room in Japan! We’ve never had a house alarm before so were rather unsure. Sam and the team were very helpful and efficient throughout.

We had work down on various things in our house by this company one year ago including some outside lights. One year later the lights started to trip. Sam’s team came back, even though the one year guarantee had just expired and fixed the problem for no charge. Very impressed by the aftercare service.

I called out Sam to fix an intercom in a tenanted property. It's the first time I have used this company. He gave a really competitive price for the repair and advised that the system is taking in water. I asked for quotes for replacing like for like (audio) and also for a video system. The quotes came really quickly and he explained the differences and answered all my questions on a follow up call. I think that is excellent customer service. Very happy. I would highly recommend.

Home TechWare saved me after two technical crashes in a short space of time. First, I mistakenly wiped most of the data off my smartphone in February 2023, and then (separately) soon afterwards my pc crashed and I lost most files and data there too. In each case, Sam worked closely with me to restore what I needed for my job, working remotely on my mobile, but intensive work over several days was needed on the computer. Sam came down to south London to pick the pc up from my house, and he drove down to return it several days later. Basically his firm fixed everything I needed, and they've arranged for my files to be backed up in future. Throughout they kept me calm as they worked to restore capacity. The financial cost has been reasonable too considering the work they've put in. I'm very satisfied with the results, and highly recommend this firm.

When my computer crashed and wouldn't start again, Sam and his team were amazingly efficient - and fast - in restoring it back to health. It was collected within a couple of hours and returned the end of the next day. Their communication was also terrific throughout the time. Highly recommend.

I had a bathroom fan that needed repair and a light I thought was faulty (but was not). And then, shortly afterwards, my old washing machine shorted out my electrics. Sam and his team were incredibly efficient and helpful not only in sorting out the fan (a simple job for them, swiftly done) and then when I didn't know at first that the washing machine was causing the problem with my electrics they helped me figure that out: Sam took time to talk to me on the phone and find the solution. They have also advised me on which new washing machine to buy (I have also of course looked at Which, but then consulted with Sam). In the course of checking out my light, one of Sam's team accidentally broke part of the fitting — not at all his fault, it was ceramic and easily done — and HomeTechWare replaced the fitting incredibly quickly at no cost to me, it was done without question. I absolutely recommend this firm.

We contacted HomeTechWare after seeing their great reviews on Which Trusted Trader. We were not disappointed. Sam and his team were friendly, knowledgeable and extremely helpful. They bent over backwards to make sure we got what we wanted. We needed to relocate our modem and switch equipment and install networking sockets around the house. They made an initial site visit, working with us to find good solutions, then provided a fully itemised quote. They didn't try to aggressively up-sell and completed the work on time and to the agreed quote. They were also very reasonable and accommodating with the additional work we asked for on the day. They were extremely pleasant at all times and I would recommend them highly.

HomeTechWare changed replaced an intercom system for me recently. Sam and the team provided fantastic customer service and best in class technical expertise. The team are clearly experts in what they do and I felt I can fully trust them to change my intercom system. The quote they provided was accurate and there were no nasty surprises. I would highly recommend HomeTechWare.

Needed a bathroom fan and outside duct/vent installed in our house. Sam and his team were one of the few electricians we called who were willing both to do electrical work and minor building work to cut holes and a vent fan through the ceiling and outside to the nearby wall. Sam called back quickly following my initial call, spent a lot of time explaining the different options and communicated well in between getting a quote and fixing a date for installation. Unfortunately, the extractor unit failed several months following but Sam’s team came round to replace free of charge. Excellent service from this firm, and we have recommended this company to our friends living nearby.

This was only a small job but I was impressed by the professionalism. My email was responded to very promptly and I was updated on timings, which was very helpful. The guys who came were quick efficient and actually very funny. Wouldn’t hesitate to recommend and use them again. And very reasonably priced compare to other quotes.

Sam and his team (especially Pshemek) were from start to finish professional, reliable, open and brilliant. They not only fitted us a new alarm system but they fitted us new lights, new sockets and gave our new house the once over to confirm our EICR was done correctly. Sam is a great communicator and made the whole process understandable to us. Pshemek is also very professional and explained everything he was doing throughout. Overall, I would never hesitate to recommend Home TechWare to anyone and it gives us great relief that we have a trusted company we can call on if we have any issues in the future (although fingers crossed not!).

These guys helped us replace a few radiators and helps with a fixing a complex problematic boiler issue. The level of professionalism and punctuality is not something I have seen before for this type of work. They are also very pleasant to deal with.

HomeTechWare installed a Ring video doorbell and indoor camera at my elderly mother's home. The installation was partially completed in March before the coronavirus lockdown, but had to be halted when it became apparent that the broadband connection in my mother's house would need to be upgraded. Once this was done, the installation was eventually completed in August. I was impressed with HomeTechWare's service throughout. The two men who worked on the initial stage of the installation clearly knew what they were doing and, despite the antiquated electrical wiring and low speed of the existing broadband connection, made every effort to get the video doorbell working. They worked tidily and thoroughly, and took care to explain what they were doing. Once the lockdown started HomeTechWare understood the need to safeguard my mother's health and put no pressure on us to finish the job. After my mother stopped shielding, at my request Pshemek from HomeTechWare came to complete the installation. He made quick work of setting up the video doorbell, talked me through the different settings for the doorbell and made sure everything was working properly before leaving. I would happily recommend HomeTechWare, especially if the work needs to be done in the home of a vulnerable person who needs to be protected at this time.

Love our new updated AV security system. Been a delight to deal with end to end both Sam at head office and his colleagues who do the installations

Great service, great outcome Firstly, Sam was very aware that we are shielding and came himself instead of a colleague who may have been in contact with someone who in turn may have been in contact with someone who had suspected Covid-19 Secondly, he kept us informed as to when he was coming and spent most of the day installing a stand for a TV. We bought TVs from him which were excellent and reasonably priced. He stuck to the agreed price. Thirdly, Sam is knowledgeable, pleasant and we have no hesitation in recommending him to others.

HomeTechWare replaced an intercom entry phone system for us. The job was very well done and the guys were a pleasure to have in the house. They went above and beyond in fixing a minor problem with the door latch at the same time. Would def use again.

I needed an existing wired burglar alarm system to be removed completely and a new wireless home alarm system to be installed. Sam sent one of his technicians round for a site visit at which he explained in detail how the new alarm system would work. Together we planned what I would need in the way of sensors and where they should go. I was able to ask numerous questions so I felt very well informed and understood the rationale behind the decisions made. When the quote came through I knew exactly what I was ordering rather than it being a list of product numbers and jargon. Removal and installation took 1 1/2 days for 2 technicians which included setting up smart access to the burglar alarm via an app. They overcame any difficulties that they encountered quickly and efficiently and were meticulous in their attention to detail, particularly in testing the system and taking me through the many features. I was really impressed by Home Techware's commitment to ongoing support; as yet I haven't needed to call on them but I know that the alarm system's settings may well need tweaking after we have used it for a couple of weeks and they are happy to do this in order to get things working optimally. Home Techware are not 'cheap' but neither are they expensive. I feel that I got a lot of time and expertise for my money.

I hired Home TechWare to rewire my place as part of a refurbishment project. I was impressed with the care that Sam and his guys took in understanding the project, actively contributing to its shape as well as the execution. The project was not standard and required a good deal of communication to get to the desired result and I'm pleased to say that as well as showing flexibility in accommodating an evolving brief, Sam's guys actively engaged with it contributing their own ideas. They could improve on organisation, but overall very please with the passion and delivery. Recommended.