HomeTechWare

HomeTechWare changed replaced an intercom system for me recently. Sam and the team provided fantastic customer service and best in class technical expertise. The team are clearly experts in what they do and I felt I can fully trust them to change my intercom system. The quote they provided was accurate and there were no nasty surprises. I would highly recommend HomeTechWare.

Needed a bathroom fan and outside duct/vent installed in our house. Sam and his team were one of the few electricians we called who were willing both to do electrical work and minor building work to cut holes and a vent fan through the ceiling and outside to the nearby wall. Sam called back quickly following my initial call, spent a lot of time explaining the different options and communicated well in between getting a quote and fixing a date for installation. Unfortunately, the extractor unit failed several months following but Sam’s team came round to replace free of charge. Excellent service from this firm, and we have recommended this company to our friends living nearby.

This was only a small job but I was impressed by the professionalism. My email was responded to very promptly and I was updated on timings, which was very helpful. The guys who came were quick efficient and actually very funny. Wouldn’t hesitate to recommend and use them again. And very reasonably priced compare to other quotes.

Sam and his team (especially Pshemek) were from start to finish professional, reliable, open and brilliant. They not only fitted us a new alarm system but they fitted us new lights, new sockets and gave our new house the once over to confirm our EICR was done correctly. Sam is a great communicator and made the whole process understandable to us. Pshemek is also very professional and explained everything he was doing throughout. Overall, I would never hesitate to recommend Home TechWare to anyone and it gives us great relief that we have a trusted company we can call on if we have any issues in the future (although fingers crossed not!).

These guys helped us replace a few radiators and helps with a fixing a complex problematic boiler issue. The level of professionalism and punctuality is not something I have seen before for this type of work. They are also very pleasant to deal with.

HomeTechWare installed a Ring video doorbell and indoor camera at my elderly mother's home. The installation was partially completed in March before the coronavirus lockdown, but had to be halted when it became apparent that the broadband connection in my mother's house would need to be upgraded. Once this was done, the installation was eventually completed in August. I was impressed with HomeTechWare's service throughout. The two men who worked on the initial stage of the installation clearly knew what they were doing and, despite the antiquated electrical wiring and low speed of the existing broadband connection, made every effort to get the video doorbell working. They worked tidily and thoroughly, and took care to explain what they were doing. Once the lockdown started HomeTechWare understood the need to safeguard my mother's health and put no pressure on us to finish the job. After my mother stopped shielding, at my request Pshemek from HomeTechWare came to complete the installation. He made quick work of setting up the video doorbell, talked me through the different settings for the doorbell and made sure everything was working properly before leaving. I would happily recommend HomeTechWare, especially if the work needs to be done in the home of a vulnerable person who needs to be protected at this time.

Love our new updated AV security system. Been a delight to deal with end to end both Sam at head office and his colleagues who do the installations

Great service, great outcome Firstly, Sam was very aware that we are shielding and came himself instead of a colleague who may have been in contact with someone who in turn may have been in contact with someone who had suspected Covid-19 Secondly, he kept us informed as to when he was coming and spent most of the day installing a stand for a TV. We bought TVs from him which were excellent and reasonably priced. He stuck to the agreed price. Thirdly, Sam is knowledgeable, pleasant and we have no hesitation in recommending him to others.

HomeTechWare replaced an intercom entry phone system for us. The job was very well done and the guys were a pleasure to have in the house. They went above and beyond in fixing a minor problem with the door latch at the same time. Would def use again.

I needed an existing wired burglar alarm system to be removed completely and a new wireless home alarm system to be installed. Sam sent one of his technicians round for a site visit at which he explained in detail how the new alarm system would work. Together we planned what I would need in the way of sensors and where they should go. I was able to ask numerous questions so I felt very well informed and understood the rationale behind the decisions made. When the quote came through I knew exactly what I was ordering rather than it being a list of product numbers and jargon. Removal and installation took 1 1/2 days for 2 technicians which included setting up smart access to the burglar alarm via an app. They overcame any difficulties that they encountered quickly and efficiently and were meticulous in their attention to detail, particularly in testing the system and taking me through the many features. I was really impressed by Home Techware's commitment to ongoing support; as yet I haven't needed to call on them but I know that the alarm system's settings may well need tweaking after we have used it for a couple of weeks and they are happy to do this in order to get things working optimally. Home Techware are not 'cheap' but neither are they expensive. I feel that I got a lot of time and expertise for my money.