Goods Carpet And Flooring Limited

The whole process from choosing our carpet to ordering and fitting was smooth and easy with great communication. The products are great value and the estimate was what we paid. The carpet fitter (Will) was extremely efficient with great attention to detail. The work was very high quality and our rooms look fantastic. We had two bedrooms, hallway and lounge done in two sessions and each time they arrived on time and took care of everything. Would definitely recommend their business.

An old family firm that has adapted it’s name following the passing of a family owner. From our experience Tina is working exceptionally hard to retain the reputation built up over the years. She helped us from the beginning, was not pushy and showed us a wide range of products at different prices. The measuring process was like everything, promptly done when promised. The quotation followed the same afternoon. Nothing has seemed to be too much trouble with the fitting being done by three friendly fitters all employed by the company. They turned up when promised and finished ahead of schedule. We are very happy with the result. My only worry would be to ask what happens when Tina is not there. Fitters are not salesmen though it is fair to say that we were immediately referred to Tina by a young fitter on our first visit. The price compared favourably and the service was exemplary.

I had two bedrooms and a staircase carpeted. Excellent customer service throughout and fitted to a very high standard with good quality underlay. The work was supposed to be done over two days but the fitters worked hard to get it done in one day, and the price charged was exactly as quoted. The useable carpet off cuts were left behind for me to use, and the shop even stitched the edges of my largest off-cut on a carpet whipping machine and made it into a good quality rug at no extra cost! All employees were very helpful, friendly and approachable, and although I didn’t have any issues I got the impression that any problems would have been dealt with quickly. I would absolutely recommend them, and would use them again without hesitation.

Turned up on time, nothing too much trouble, knew exactly what they were doing, James was the fitter for the Karndean flooring ( he also fitted the stair carpet ) and went over all the design details we had booked before he began which was very reassuring as I booked it months before. Double checked everything and they just got on with it. Their work was extremely tidy ( some work people seem to work in chaos ), everything lined up, we had striped carpet on the stairs and all the stripes were straight, we had a wonky area at the bottom of the stairs that just looks great now. Tina in the office knew her stuff and could answer any question thrown at her. The chap who came to do the quote was the same he just knew his trade. Over all extremely pleased. I'd recommend to anyone and everyone.

Had our stair carpet fitted this morning, the lads came on time and got straight to it. I only asked for a quote a week ago and they were quick and efficient and was able to fit me in a week later to have the carpet fitted. The price was really good! Brilliant quality carpet and amazing service! Definitely recommend Hoods.

I visited Hoods to discuss having Karndean flooring in my sun lounge, kitchen and bathroom. I chose them because they are an experienced family firm. Tina could not have been more helpful and spent a lot of time with me discussing the various choices open to me. Her experience shone through Nothing was too much trouble and she happily ordered a range of samples for me to look at and take home. The customer service I received was excellent. The fitters were brilliant, experienced, professional and competent. The flooring looks stunning and has been much admired. Thank you Tina, James and Macuarly . Excellence all round I would recommend you without hesitation. Thank you - I’m a very happy customer. Chris

A big thank you to Hoods flooring, we are delighted with our carpet and Karndean flooring we have fitted throughout our home. From start to finish very friendly and professional workmanship, great customer service. We would highly recommend Hoods flooring. Thanks Paul, Tina and the guys for making our home look amazing.

Contract from start to finish was handled extremely well. Carpets in bedrooms fitted to the highest standard. Fitting team were courteous and competent

From the helpful service we received in the shop, measuring up and installation we have received first class service. Mac and James who installed the laminate flooring were both very friendly and professional and left the place spotless. Thank you very much we would certainly recommend you.

Efficient, professional and friendly service from beginning to completion. Particularly impressed with choices offered and with fitters Chris and Mac. This is the second time I have used this company and no doubt will not hesitate to use them again.

Hoods laid Karndean flooring throughout our lounge / dinning / kitchen open plan space, which they installed to budget and quicker than originally planned. Not only are we extremely happy with the end result, we really enjoyed the journey. From our first meet in their store to see options / prices, we were impressed by the knowledge, advice and desire to help instead of sell. The lads who did the job were great to work with and gave great advice on the job at hand + next the project. They kept everything clean and tidy throughout the project. A joy to work with, will definitely work with Hoods again on our next project later this year!

All the steps from visiting the shop onward were very pleasantly and efficiently carried out. The fitters worked so hard. We are so pleased with our carpets. Thank you Hoods.

The men arrived at the agreed time, were polite, helpful and considerate. They carried straight on with the job. The price was as agreed, and it was laid very well indeed. I will have no hesitation in recommending Hoods to friends and family.

Excellent service from start to finish. Have used Hoods for years and years and can thoroughly recommend

Two lads from Hoods came and fitted vinyl flooring in kitchen this morning, having previously prepped the floor on Monday of this week. It obviously wasn't the biggest or most expensive job, but their work ethic and attention to detail were second to none and it didn't matter that i wasn't spending a fortune - they did just as good a job as if i was paying thousands. Have never used this company before but will certainly do so in the future. They were perfectionists and nothing was too much trouble. The shop staff were also extremely helpful and very efficient.

Tina and the team at Hoods gave us an exceptional service from start to finish. They laid carpet throughout,in our new house just before we moved in. We moved from BHam to Telford so they had the keys to our house. When we went up to take a look after it had been fitted, we were absolutely delighted with the way it had been laid, vacuumed and left tidy. They even went the extra mile and made us some mats with the leftover carpet. We will definitely be using them again! Thank you

Hoods have fitted carpets in our lounge, stairs, landing and a Karndean floor in the hall. The service has been excellent throughout the process. Tina was very helpful and patient in the shop while we were choosing our carpets and flooring and could not do enough to help us. The team (unfortunately I do not know their names) who fitted our carpets and flooring did an excellent job, they were pleasant, polite and worked very hard, they are both a credit to the company. We will certainly be returning to Hoods when we require more carpets and flooring

We now have 3 Karndean floors supplied and fitted by Hoods (and a 4th on order). Kitchen, Hall, Lounge and soon to be bathroom. The product speaks for itself, but, it is about the service. Tina in the office was extremely helpful in advising us. The fitting was carried out whilst we were on holiday. Attention to detail is beyond belief. I know I wouldn't go anywhere else for flooring. Might get slightly cheaper elsewhere (not a known fact), but wouldn't consider taking the risk. Thank you all at Hoods.

Carpet laid in bedroom and lounge very professional over and beyond the care I have had of other fitters, old lounge carpet re laid in bedroom looks like new, would recommend Hoods in fact I have. Mrs Rita Burton

Great service from 1st entering the shop to the final fitting by two very polite, clean and tidy fitters who did a great job.

Just had my hall floor fitted with Laminate flooring. I am delighted with the resulting look. The fitters were prompt, friendly and helpful with their advice; taking obvious pride in their work, which was completed with great attention to detail.

Tina and Paul at Hoods Carpets and Flooring made choosing and fitting carpets and kitchen and bathroom flooring a much easier task than I had expected. My son had never been in the situation to choose carpets and flooring and didn't really know what he wanted. Tina and Paul came to the rescue with an excellent team of carpet and vinyl flooring lifters, then carpet layers. Once firm choices had been made, it took no time at all for the carpeting and flooring to arrive, and be fitted after 50 year old vinyl tiles and carpeting which had been stuck to the floors had been lifted from each room in the flat. Everything was spick and span by the time they had finished. The fitting was done expertly and any fibres/mess were cleaned up. I can honestly recommend Hoods Carpet & Flooring to supply and fit carpets and Amtico flooring expertly. The team is friendly and helpful which makes everything so much easier. The final bill? It wasn't anywhere near as much as I had feared.

Having used other carpet fitters previously, we have been very impressed by the highly professional service provided by Hoods. The help and advice in the shop and during the home visit for measurement was excellent. James and James fitted karndean in our kitchen and carpets throughout the house. They were courteous, conscientious and very thorough. They took great care in all aspects of their work and very tidy. We were extremely impressed with their work and recommend them to all our friends.

This is the third time I have used Hoods for carpets and as usual Tina and the team delivery quality carpets at a great price. There is no pressure to purchase and they are always happy to discuss requirements and offer alternative options. The fitting is excellent and I'm really pleased with the results.

Having enlisted Hoods to do my carpets and karndean floor I must say how impressed I am, I'd visited the showroom and was wowed by how much choice there was - I visited a few times until I decided on my final choice and Tina and Paul couldn't have been more helpful - Paul came round to measure up and discussed the job through, I was happy with their quote so proceeded to book in to have the work carried out. The lads came round and prepared all my floors and fitted my karndean to a very high standard- the carpets they installed look amazing too! I will look to have some more rooms done very soon and will return to Hoods no doubt - great service - friendly and knowledgeable staff and a very professional installation Paul - Kings Heath Birmingham

Very pleased that I chose Hoods to supply and fit my new bathroom floor - everyone was so helpful and knowledgeable, from the shop staff to the chap who measured up and James and his colleague who did the prep and fitting. Really happy with the result and the price was very fair too, would definitely use again!