HTS Studios Ltd

HTS supplied all we needed for our bathroom. We had a complete refurbishment of our bungalow so the builder fitted it. The quality of the products are very good but more than that was the customer service we received. Nothing was too much trouble. Unfortunately, we purchased a couple of months before lockdown so the builder was delayed but HTS stored everything for us for a considerable time for which we were very grateful.

After 15 years with a dated bathroom we decided to take the leap and update. We wanted very high quality finish and top spec equipment such as a shower toilet and quartz shower, wifi lighting, and a bespoke shower tray to fit an exact awkward shape. The whole process was well handled at the planning stage with a technical review to start. This year COVID had changed timescales and protocols but these changes were well managed. Their bathroom fitter was top drawer and had worked directly for the company for 16 years. They don’t use subcontractors which was important to us. Tiling standard was the best I have ever seen and the 6 year warranty from HTS gives peace of mind. They provide bathroom art rather than merely a functional product and the price reflected this but remained within the £25k budget. We are so pleased with the work that we have provisionally put a downstairs shower room and en-suite into the budget for next year.

HTS designed, supplied and fitted a new bathroom and installed an en-suite toilet and basin 4 years ago. At the time we were delighted with the professionalism and friendliness of everyone Involved in our project. The workmanship of the plumber and tiler were fantastic. We highly recommend them. Recently, we had a small problem with our en-suite toilet which I felt they would not be interested in but that was not the case. HTS sent a plumber and it was fixed in no time at all. Thank you HTS - your after sale service is as excellent as your design and installation service.

We received excellent help, guidance and ongoing support from the whole team at HTS. From the first time we entered the wonderful showroom through to completion of our quality bathroom we received excellent customer service. Gary the fitter was was very helpful, discussing and seeking our views along the way and cleared up each evening which we were extremely grateful for as it was our only facility! Thank you to the whole team at HTS for making the dream a reality.

We have used H T S studios for our en suite a couple of years ago and then most recently our cloakroom toilet.From the moment you enter the premises you have a feeling of being well looked after and that your needs are important to them and we have always received very helpful advice from Paul and Amanda . In respect of the work and fitting itself we have been really pleased with the work firstly of Gavin and then most recently Glenn, it has always been of high quality and they have been very respectful of how they have treated the surroundings and kept everything clean and tidy . Any little issues are rectified without any problems and even if they occur some time after the fitting. We would and do thoroughly recommend h t s studios to all family and friends .

We have just had our bathroom converted in to a shower room by HTS. We are very pleased with the finished outcome. All the workmen were very pleasant, neat and tidy workers. In particular, Glenn P the bathroom fitter, was extremely professional and the cleanest and tidiest workman we have ever had. We did have a few issues along the way. However, these were always discussed and worked around to find a mutually satisfactory solution. For example, the toilet was to near to the wall, this was spotted at an early stage and after discussion with the fitter we were able to rework the design and resolve the problem satisfactorily without incurring extra costs. Nothing seemed to be too much trouble for HTS to ensure customer satisfaction, therefore we would be happy to recommend HTS to other potential customers.

We are very pleased with our new bathroom. Our requirements were discussed at length including a free on-site survey and were given options to obtain a quote within our budget. The design had to fit within a confined space under sloping roof beams and it did so perfectly. The fitter was very considerate of our home, keeping the area clean and tidy each evening. Likewise the tiler did an excellent job, a misunderstanding over one detail being quickly and willingly corrected. We are very happy with the whole job and recommend HTS to anyone requiring a new bathroom.

Since 2006, HTS Studios have brought up to date my two bathrooms and down stairs toilet. They have just completed the adapation of one of my shower units to suit my special arthritic needs. This last piece of work, the fourth time I have used them, has been completed to the same high standards as all the other work they have done for me in the past. The work was completed to cost, time and estimate and, what is more, the one item not found necessary to use was refunded. Due to the nature of the job, an adapation of existing work, it was not easy job. The friendly fitter always consulted me when a snag occurred and the job was completed with no damage to the other existing fittings. The friendly fitter is to be commended for his neat and tidy work and I always knew what he was about to do. His communication skills were excellent. In addition, inspite of being an adaptation to existing work, I am still covered by their after care guarantee. It was, as usual, a job well done and I would have no hesitation in recommending them.