Great work
Igor is a brilliant engineer who actually knows what the problem is and, even more remarkably, knows how to put it right. I’ve hired him to find gas leaks, solve problems with water pressure (two other engineers had signally failed in this), radiators etc. I no longer bother with other heating engineers. This time he carried out a boiler service. Exemplary, as ever.
Customer in Greater London
Posted on 28/11/2025
, work completed 25/11/2025
Recommended
Underfloor heating problem solved
With a cold snap and the underfloor heating not working properly we needed someone quickly. Igor came on the Saturday and this was very appreciated. After analysing the problem he was able to work with the thermostat to get the system working properly. It all took some time and since then our heating has been working as it should. I would certainly recommend him.
Customer in Greater London
Posted on 25/11/2025
, work completed 22/11/2025
Recommended
Renewed bath taps
Igor arrived within 3 hours of an emergency call, was polite, efficient and took great care. Spent the best part of 2 hours on the job.
Customer in Greater London
Posted on 05/11/2025
, work completed 28/10/2025
Recommended
Reliable and highly knowledgeable
We have used Igor and HydroInstall a number of times. To service expansion tanks, replace an underfloor heating manifold and resolve a hot water flow issue. His ability to work through and resolve a problem is excellent. He has been a 100% reliable and his work is first class. He's likely not the cheapest you'll find but his charges are transparent and his work is good value.
Customer in Greater London
Posted on 01/11/2025
, work completed 17/04/2025
Recommended
Responsive and takes pride in the job
We’ve used Igor twice, once to sort out a shower and then to replace some radiators. He is really responsive, reliable, and communicates clearly, promptly, very organised and tidy. He clearly takes a lot of pride in his work - the radiator company had messed up the radiators, and he just refused to install them and helped get us a refund and then chose more appropriate radiators - even factoring in his call-out charge, we ended up saving money.
Customer in Greater London
Posted on 21/07/2025
, work completed 21/07/2025
Recommended
Great job
Arrived and fixed problem within 30 mins, very polite and friendly - would highly recommend. Response and professional communication before and after the appointment.
Customer in Greater London
Posted on 03/11/2024
, work completed 31/10/2024
Recommended
Excellent - highly recommend
Igor is brilliant. Clear communication, speedy response time. On site Igor took time to explain issues and quickly resolved. Couldn't have asked for more form heating engineer.
Customer in Greater London
Posted on 11/09/2024
, work completed 09/09/2024
Recommended
Reliable and competent work
I was recommended to Hydro Install by a neighbour and have used the company three times this year. The company has a very professional approach and the engineer arrives with a very well-equipped vehicle, in order to support the work to be done. The work has been carried in a professional manner which gives confidence and the necessary action taken to cover the maintenance or fault, which was the purpose of the visit.
Customer in Greater London
Posted on 09/11/2023
, work completed 04/11/2023
Recommended
fitting a commercial Sink
Igor arrived on time and the work was completed in the time he said - 3 hours. He was clean, tidy and efficient. I would recommend him and will use him again.
Customer in Greater London
Posted on 31/07/2023
, work completed 28/07/2023
Recommended
Thorough
I needed 2 new taps fitting. Igor preferred me to choose and obtain them. Igor is prompt communicator so always in the picture. I cannot recommend him highly enough as one of the taps was particularly problematic but Igor persisted and would not leave until he was happy that everything was just so. He had to go out and buy an additional part - he got a perfect match. I am very grateful for his persistence, his professionalism and his perfectionism. He took his shoes off without being asked and tidied up. Very happy to use him again and recommend him
Customer in Greater London
Posted on 15/01/2023
, work completed 09/01/2023
Recommended
Efficient, knowledgable and helpful.
Igor came to work on our gas heating system. He replaced two thermostatic controllers and reviewed the pressure in our expansion vessel. I appreciated that he was very willing to explain his findings to me (specialist trades often talk down to customers). That was very useful, as he diagnosed the cause of the lack of heat in two radiators and I felt confident to give the go-ahead for additional work at additional cost. I get the impression that Igor really likes his work and that he's interested in finding solutions. Igor's invoice was itemised and clear. I can't say how competitive it was but it felt fair for the work done. He's very efficient, carries a number of parts with him and was very prompt picking up the one part he didn't have. I also like his confirmation emails and text message updates on arrival times. I will ask Igor back without hesitation.
Customer in Greater London
Posted on 08/12/2022
, work completed 02/12/2022
Recommended
First time use of local gas engineer
Carried out an annual service on my gas boiler Cold water tank flow valve replaced Filler tank flow valve washer replaced Cleaning and adjusting WC flow valve washer Had all replacement parts in van, so no extra time collecting parts for the job. Kept me well informed of arrival date and time. Responded to messages in a timely manner, via email and text. The job came in below the quote Will be using Igor in the future and recommending him to all my neighbours. A first class service
Mike in Greater London
Posted on 14/07/2022
, work completed 05/07/2022
Recommended
Fast turn out and rally good service
We had a major problem of a leak from a pressurised pipe - we needed the water back on that night. Igor came within 2 hours of my call - fitted new hosing and an expansion vessel and sorted the problem out. Really impressed with this level of service.
Customer in Greater London
Posted on 07/07/2022
, work completed 07/07/2022
Recommended
Blocked soil pipe
A roofer had put silicon in the join of a soil pipe and the toilet blocked within a couple of days. I called Hydro and they came to the house to see the problem on 17 December. He listened to what had happened, tried to unblock the toilet which didn't work, suggested a way to fix the soil pipe blockage and gave me a quote. I agreed to the quote and he fixed the blockage pipe on the Monday. He was fast, efficient and tidy. I would definitely use him again.
Customer in Greater London
Posted on 27/12/2021
, work completed 20/12/2021
Recommended
Exemplary Service
High-end, always-on heating engineers. Hydro Install are reliable, knowledgeable and fast working. Highly recommended as a quality service provider.
Customer in Greater London
Posted on 24/12/2021
, work completed 21/12/2021
Recommended
Great service
Very thorough and professional, Igor went out of his way to accommodate us, double-checking everything for a fire and boiler service. Will be using again!
Customer in Greater London
Posted on 11/12/2021
, work completed 11/12/2021
Recommended
Great job - as always
Annual boiler service completed quickly but thoroughly. Had time to accommodate a last-minute outdoor tap fitting. Arrived on time, clean and tidy, happy and friendly.
Customer in Greater London
Posted on 25/02/2021
, work completed 25/02/2021
Recommended
Igor did a great job!
Igor and his colleague did a great job fixing our boiler. He was very helpful, knowledgeable and communicative, I’d highly recommend his services.
Olivia in Greater London
Posted on 17/02/2021
, work completed 17/02/2021
Recommended
Fantastic Service on Boiler
Igor arrived swiftly at the time he said he would, and did a thorough job and explained what had happened and how to prevent it occurring again. He kept to COVID guidelines which was appreciated and had my boiler up and running very soon.
Customer in Greater London
Posted on 21/01/2021
, work completed 21/01/2021
Recommended
Really helpful service.
Igor was polite and friendly. He explained the boiler service well to me and did a quality, thorough job.
Customer in Greater London
Posted on 13/11/2020
, work completed 13/11/2020
Recommended
Very satisfied
Turned up right on time, very polite and the engineer was happy to explain things as he worked. This was for the annual service of my boiler. Radiators were checked and so was the boiler. I have no hesitation in recommending this company. The price was as expected. I cannot fault the service provided.
Customer in Greater London
Posted on 18/10/2020
, work completed 09/10/2020
Recommended
5 Star Service
A prompt and efficient service. The boiler was serviced promptly and then our underfloor heating was fixed with very little fuss. Thank you.
Customer in Greater London
Posted on 16/10/2020
, work completed 16/10/2020
Recommended
Excellent
Excellent work! They turned up on time, brilliant communication, I cannot recommend more highly
Simon , London
Posted on 15/10/2020
, work completed 09/10/2020
Recommended
Tap and Guttering repair
Brilliant service, Igor ensures the work is completed to a high standard and will go out of his way to complete a job. True to his word, Igor will come back and provide a quote for the works.
Customer in Greater London
Posted on 05/10/2020
, work completed 05/10/2020
Recommended
Superb plumber. Punctual, professional, very polite, and very clean and tidy.
Igor is up there with the nicest tradesmen I have ever met. Not only was he very punctual, but he was incredibly friendly and professional. Absolutely nothing was too much trouble for him, and he was able to articulate the problem really well, and show me exactly what needed doing. There were no hidden fees, and he left the place very clean, which you can't say very often about other trades people. If you need a plumber in London look no further!
Customer in Greater London
Posted on 12/09/2020
, work completed 12/09/2020
Recommended