Igloo Environmental Limited

Igloo Environmental installed a 2.72 kWp rooftop solar plant on a rented-out bungalow on schedule and budget, and kept me informed at every stage - great communication before and during the project and minimum disturbance for the tenants. MCS certificate provided. Recommend the company.

We were interested in improving our energy efficiency and carbon footprint and found the consultation visit helpful, clear and informative. As a consequence, the main work done was the fitting of a TESLA Powerwall to work alongside PV solar panels and we also decided to replace a gas hob with an induction hob and change to LED bulbs and light fittings wherever possible throughout the property. It would have been helpful to know in advance how long the application to the grid for the powerwall would take. Once the work commenced, we were kept informed whenever there were problems, such as querying the suitability of choice of the induction hob, unforeseen delays on other jobs and illness. Both men involved worked hard and efficiently when in our home and kept us informed of what was going on and when, such as the power being off at times.They "went the extra mile" when we asked them to supply and fit extra light fittings. They tidied up at every juncture. They kept exactly to the original quote and that plus the additional work was all done at a reasonable and good price. The TESLA App was explained clearly and patiently and there was a follow up call a few days after completion to ensure we were happy with the app. Everything done has been working well

We had received a quote to replace an inverter on our solar installation and were rather worried about the company who quoted so asked Warren Brown of Igloo Environmental Ltd to check to see if we had been given good advice. He found the first company had given us totally dishonest advice and in fact they had turned the inverter off in the attic to cause a problem. He told us that the original company was a scam and saved us from spending a lot of money since he turned the inverter back on and said no further action was necessary at this stage. How wonderful to find an honest trader and we would certainly recommend him to anyone with a similar problem.

Can't fault this company, Warren was so helpful and knowledgeable from the outset and went out of his way to ensure everything ran smoothly, on time and to our satisfaction. He was always on hand and this has continued after the installation, the after care service is excellent and one reason we chose Igloo; we haven't been disappointed in any way and the installation of the solar panels is probably the best thing we have ever done! Warren's team worked hard and professionally on the installation and completed it within the day, they were polite and courteous and we can't recommend Igloo highly enough.

Helpful, knowledgeable, prompt responses, efficient, neat, problem-free, on time, good quality, impressive, absolutely recommended.

I was referred to Igloo by Ikea for an unusual solar PV project. Andrew Gilbert was very thorough with the whole process, no short cuts etc. Everything done correctly by the book. The actual installation process was done in a day. The customer service during the whole project was outstanding but more importantly, the after sales service is admirable. Would recommend Igloo and Andrew 10/10

Andrew and Marc installed a solar and battery system for us over the summer, having beaten the quotes we had received from a larger supplier. Andrew was communicative and helpful throughout and maintained the support when the inverter decided not to behave (we have a slightly atypical setup). Andrew and Marc stayed in touch and on the case until the system was up and running. I would happily recommend them to anybody.

Following a recommendation by friends we contacted Igloo and were pleased to learn they covered Norfolk. Andrew was so professional and recommended a system of panels and a storage battery that was just perfect for our needs. The installation was faultless and carried out in one day. Andrew even checked that we were happy and the system was working as it should be while he was on holiday! Fantastic service and brilliant price.

We had a PV system installed by a failed installer 3 years ago, it never worked properly so I contacted Igloo to see whether they could identify faults and correct/improve the errors. Andrew came and did a survey and review of the other company's installation and quickly realised the faults. Igloo then sent a professional team and organised polite, quick and efficient scaffolders to attend and repair/correct the faults and our system is now performing 100% as it should. I never give 10/10 for this type of review and rarely use the word 'excellent', but I make an exception here for Igloo and Andrew, I simply could not have expected more!

Excellent experience at an excellent price! Andrew was very knowledgeable and flexible taking into account our requirements on quite a complex roof. Installation was spread over two days with no complaints. Thank you Igloo! Alex