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Illustrious Plumbing & Heating Ltd

5.0

121 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours
See customer reviews & leave a review

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

We are your local plumbing and heating expert and are very proud to serve the whole community across Wrexham, Chester and across North Wales.

Illustrious Plumbing and Heating have a wealth of expertise and are locally recognised for offering an exceptional level of service. With over 20+ years’ experience we have earned a credible reputation to be your local go-to company for all your heating and plumbing requirements.

This is backed by over 100+ 5***** reviews on Which? trusted traded, in addition to being a Worcester Accredited Installer. With affordable finance options available and up to 12 years guarantee, if you're considering replacing your old inefficient boiler, we have everything that you need at Illustrious Plumbing and Heating.

For your free, no obligation quotation for plumbing and heating requirements, please call us today on 01244 457909

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas safety testing and inspection

  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance

  • Bathroom fitters

    • Bathroom design services
    • Bath re-enamelling and surfacing
    • Bathroom refurbishment

  • Gas installers

  • Heating contractors

  • Renewable energy

  • Air conditioning contractors

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
121 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Recommended

Recommended

by 100% of customers
Sort by
Punctual and helpful
Customer Service
Quality
Value
Craig has serviced my boiler for a few years, he is always punctual, helpful and explains everything. He sends a reminder every year when the service is due, which is useful, he sends messages to keep me up to date with the his arrival time. Would certainly recommend this company.
Customer in Flintshire Posted on 24/08/2024 , work completed 22/08/2024
Recommended
Great work, fast, went above and beyond
Customer Service
Quality
Value
Craig went above and beyond to fit me in at the last minute when my heating failed; he arrived the same day to find that having a quick look (to ascertain the problem, make a plan) wasn’t possible so arranged to return the next day, at the end of his busy day. He did do so, as promised and caused himself a long day’s work as a result. And was able to restore my heating that evening. Meanwhile, he had replied really quickly to my initial ‘phone enquiry and kept me updated on his evolving ETA on the second day.
Customer in Wrexham Principal Area Posted on 10/12/2023 , work completed 06/12/2023
Recommended
CENTRAL HEATING BOILER REPLACEMENT
Customer Service
Quality
Value
A most excellent job, performed with efficiency, professionalism and courtesy. Craig and his assistant were very knowledgeable and informed us of everything we needed to know to use the new boiler effectively. I would unconditionally recommend him.
Customer in Conwy Principal Area Posted on 14/09/2023 , work completed 13/09/2023
Recommended
Boiler Service
Customer Service
Quality
Value
Arrived in the afternoon,got a text to say exactly when he would arrive.Did service,Boiler ok.used this firm for last 3 years no complaints.
Customer in Cheshire West and Chester Posted on 14/09/2023 , work completed 13/09/2023
Recommended
Worcester boiler
Customer Service
Quality
Value
We are very happy with the Worcester boiler that Craig installed for us. He was very quick to come out and give us a quote, and very adaptable to make it what we wanted. When we accepted the quote, he was quick to arrange an installation date and did a neat, efficient job for about half the price that the biggest installer quoted us (with a 10 year guarantee as opposed to the 5 year that the big boys were offering). All the paperwork was done promptly and we have had confirmation from Worcester that the guarantee is registered with them and from Building Regs that the work is compliant. We will be contacting Craig the next time we need a plumber.
Customer in Cheshire West and Chester Posted on 04/07/2023 , work completed 14/06/2023
Recommended
Great service
Customer Service
Quality
Value
Polite, efficient and punctual as usual, hence why we have been using Craig since 2016. I would certainly recommend if asked.
Customer in Flintshire Posted on 07/02/2023 , work completed 06/02/2023
Recommended
Very professional and competitive
Customer Service
Quality
Value
Had my boiler replaced on my in to new home. Impressed the way Craig spent some time, 45 minutes analysing our heating and water systems, checking power, flows, what was good and needed to be changed before making his recommendations. He also volunteered several points to check on with other firms quoting too. This allowed me to filter out some other firms and being quoted for unnecessary work. The solution proposed and quote were competitive with other good companies. I was texted and emailed confirmations of the day of work and on the day he came first thing about 8ish worked all gay till the job was done. A clean worker who tidy’s up and took all the old and redundant parts away at the end. Very professional and competent, happy to recommend.
David in Cheshire West and Chester Posted on 26/09/2022 , work completed 21/09/2022
Recommended
First class service on replacement gas boiler
Customer Service
Quality
Value
Work included repairs to old boiler before deciding to accept original advice to replace with new boiler. Illustrious Plumbing and heating showed high professional standards. Good communication and customer service. Excellent workmanship.
Customer in Cheshire West and Chester Posted on 01/06/2022 , work completed 19/05/2022
Recommended
Service boiler with a smile
Customer Service
Quality
Value
Craig serviced my boiler and as always turns up when he says he will, is always pleasant and is very tidy and clean. A reminder is sent to say when coming and text on the day to let you know when he is on his way which I find very helpful.
Customer in Cheshire West and Chester Posted on 13/02/2022 , work completed 31/01/2022
Recommended
Boiler Service
Customer Service
Quality
Value
Illustrious Plumbing and Heating were professional, efficient, reassuring and gave helpful advice that best suited our need. Overall, spot on!
Paul in Wrexham Principal Area Posted on 02/02/2022 , work completed 01/02/2022
Recommended
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Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.

Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.