Endorsed by Which?

I & M Plumbing

4.9

49 Reviews

What is a Which? Trusted Traders Islington Trading Standards Approved Endorsement?

Which? Trusted Traders has partnered with Islington Trading Standards to create an Islington Trading Standards Approved endorsement. In addition to our standard trading standards assessment, this trader has had a DBS check and is subject to a Trading Standards intelligence check.

About

With over 15 years experience in domestic plumbing and heating, we take pride in providing high-quality service and ensuring customer satisfaction. Our expertise and professionalism make us the ideal choice for all your plumbing and gas engineering needs.

We offer a wide range of services throughout London covering everything from large site contracts to small repairs, no job is too small or too big for us.

We are qualified as Vaillant Advanced Installer, and able to offer extended warranties on any Vaillant boilers.

We are also Gas Certified (Gas Registration 558430) and can perform gas checks for landlords.

Our values:
- Dedicated to the job at hand and can work to tight deadlines even if it means working late hours and weekends
​- Disciplined at finding the most efficient and practical solutions for each problem
- Customer focused, always leave customers happy and satisfied

What we do

  • Plumbers

    • Emergency plumbing services
  • Bathroom fitters

    • Bathroom refurbishment
  • Boiler, central heating and gas engineers

    • Boiler installation
  • More Services

    • full central heating installation - gas certified engineer

Customer reviews

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100% of the reviews we publish have been through our stringent moderation process.

4.9
49 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
Friendly and efficient, would definitely call again
Customer Service
Quality
Value
We realised that we had a leak inside our wall and called Illy. He was punctual, friendly and unbelievably efficient! In less than an hour, he had managed to cut into the wall, find the broken pipe and fix it. He made as little mess as possible. His prices were very reasonable. We were very happy with his work and would definitely recommend to friends.
Customer in Greater London Posted on 31/07/2020 , work completed 30/07/2020
Jobs well done
Customer Service
Quality
Value
Illy is good. He is fast. He is reliable. He arrives when he says he will. He wore a mask and gloves to minimise the danger of spreading covid-19. He invoices reasonably. As of yesterday he has done two small maintenance jobs. Yesterday's was replacing a leaking bath mixer cartridge. The first was in 2017. He replaced a leaking basin tap mixer cartridge and mended a Geberit dual flush plate that had been wrongly installed by my original builder/plumber. I trust Illy. Without question I will go to him first for any plumbing/heating matter. And I would hope he would always be available. I wish I'd known of him in 2013 when I had to engage a contractor to plumb from scratch two kitchens and 4 bathrooms in two new flats in a house conversion.
Customer in Greater London Posted on 14/06/2020 , work completed 11/06/2020
Excellent professional work
Customer Service
Quality
Value
Illy has done several jobs for me. He has sorted an under sink emergency leak in a kitchen cupboard. His plumbing work is first class. His communication is great, he comes when he says he will and calls en route. He fixed and relaid my patio decking area exactly to specification He also completed a shower refurbishment where the original tiles were leaking. He removed the tiles and tanked the walls, retiled and fitted new mixer and redecorated. The finish was to a very high standard. He is neat, tidy, punctual and professional. Plus he charges a fair price. I would not hesitate to recommend him
Customer in Greater London Posted on 14/04/2020 , work completed 25/01/2020
great gas engineer
Customer Service
Quality
Value
I needed a boiler service done and found Illy from I&M Plumbing listed on the fire service website.(London Fire Brigade) I called him up and found him to be helpful and efficient.He turned up at the agreed time and was very thorough.I have since used him to service the boiler yearly and he has also come in to cap off a gas pipe and change bathroom taps.He works quickly , is adaptable(if the work turns out to be bigger than what was originally asked for he just gets on and does it)and always cleans up any debris left from the job.His prices are reasonable and he gives constructive feed back and advise and I would recommend him to anyone needing a reliable and professional service.
Ms Pryce, Greater London Posted on 06/08/2019 , work completed 31/07/2019
Efficient repair to shower temperature mixer
Customer Service
Quality
Value
I found Illy through the Which Trusted Traders list. The temperature control on my recessed shower panel was not working. Over the phone Illy told me the minimum cost it would be if it could be fixed easily, and also the potential additional costs if he needed to take out the control and take it to his supplier to find a replacment. He managed to fix the problem -valve stuck - quite quickly and without having to break the tiles it was set in or get a new unit. I am very happy with his work, the problem was sorted at minimum disruption to my tiled bathroom, and no unecessary work was done so the job was completed for the minimum cost originally quoted. I will be very happy to use Illy again in the future, and am happy to recommned him on that basis.
Customer in Greater London Posted on 15/05/2019 , work completed 13/05/2019
Excellent experience
Customer Service
Quality
Value
Illy is a real find! He replaced a bath, shower and hand basin for us and also plumbed in a washing machine and dryer. He came exactly when arranged with two assistants. They finished the job within the day and left the apartment in an immaculate state! The cost was very reasonable too! It's so good to have found such a reliable plumber, as I live in Oxfordshire and it's always been a (not successful!) lottery to find somebody I could trust to do the work properly. I have no hesitation in recommending Illy to anybody needing a plumber in Islington. He thoroughly deserves all of the 5* reviews! Not only all of that, but he is a most delightful man....
Customer in Oxfordshire Posted on 05/01/2019 , work completed 21/12/2018
Central heating repair
Customer Service
Quality
Value
Illy was recommended to me by another plumber. He came at short notice was very professional and tidy and helpful. I had no hot water or heating as a result of a faulty air valve. He sorted out my problem quickly and even managed to sort out another problem with a « Y » connector on a washing machine. He wasn’t expensive. I would recommend. Thank you Illy.
Customer in Greater London Posted on 03/01/2019 , work completed 03/01/2019
Highly recommended
Customer Service
Quality
Value
I called Illy having had various people come and try and sort out a radiator issue unsuccessfully. He soon identified the problem and fixed it, installing new piping so the system is now working properly for the first time. He was a pleasure to deal with, efficient and very reasonably priced – all the reviews here are very well deserved. I would definitely recommend Illy and will certainly be using IM plumbers again.
Customer in Greater London Posted on 22/12/2018 , work completed 20/12/2018
Boiler Flush / install new shower mixer / toilet over flow
Customer Service
Quality
Value
Illy is the most reliable professional I have ever come across. I’ve been using his plumbing services for a few years now. He goes above and beyond to find a solution and fix a problem before replacing with new. He fees are very reasonable, he turns up when agreed and he clears up after the job. Have recommended him to loads of friends.
Customer in Greater London Posted on 18/12/2018 , work completed 01/11/2018
Honest and high quality finish - thanks
Customer Service
Quality
Value
Illy proved to be a great tradesman. after a few days watching his team work on the bathroom reno, I was happy to leave him with the house keys. Close attention to detail, quick to fix any issues which came up and ensures the best quality finish for your budget. There was no nonsense or changing price after the work began, pleasure to work with. Happy to recommend him for any plumbing or renovation needs.
Customer in Greater London Posted on 13/12/2018 , work completed 07/12/2018