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Trusted Traders

IMR Heating & Plumbing Ltd

Logo on white
Opening Hours
Today - 08:00–17:30
  • Monday 08:00–17:30
  • Tuesday 08:00–17:30
  • Wednesday 08:00–17:30
  • Thursday 08:00–17:30
  • Friday 08:00–17:30
  • Saturday 08:00–17:30
  • Sunday - Closed
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4.9

47 Reviews

About

I M R Heating and Plumbing LTD are based in Liverpool and carry out heating, Plumbing, gas and general building services through out the North west. We have fully qualified gas safe engineers and also fully trained in Thermal Heating (Solar Water Heating).

• Boiler installations • Gas Heating Installations • Electric Heating Installations • Bathroom Installations • General Building maintenance • Landlord Gas safety checks/certificates

What we do

  • Heating contractors

    • Central heating systems (installation and servicing)
  • Plumbers

    • Unvented cylinder installation and maintenance
    • Emergency plumbing services
  • Boiler, central heating and gas engineers

    • Gas safety testing and inspection
    • Boiler installation
    • Boiler repair
    • Underfloor heating
    • Radiators and central heating
  • Bathroom fitters

    • Accessible bathrooms and showers
    • Bathroom refurbishment
    • Wet rooms
  • More Services

    • bathroom installs wetrooms bathroom adaptations

Customer reviews

4.9
47 reviews
Customer Service
4.9
Quality
5.0
Value
4.9
Sort by
New Central Heating Fitted
Customer Service
Quality
Value
I first contacted IMR because I needed a new combi boiler and radiators in my home. Having read boiler reviews, I decided on a Vaillant boiler, and having seen that IMR are Vaillant registered (with glowing reviews), I got in touch. From the first survey right through to completion of the job, I have nothing but praise for Bobby and the team. I was consulted at every stage of the job, and my house treated with utmost respect. I recommend this firm without hesitation.
James, Merseyside17/07/2019
Professional and neat work
Customer Service
Quality
Value
Installed a new boiler and Bobby and his team were very professional and completed the job in time. Good communication. Excellent work at a competitive price. Highly recommended.
Vincent16/07/2019
Excellent work, very fast and accommodating
Customer Service
Quality
Value
From the first contact with IMR they were very professional and eager to fix our heating system. They had to come out numerous times and each time the lads would be friendly and efficient, great workmanship and always cleared up after themselves. We highly recommend IMR to anyone with any heating needs.
Nicola08/07/2019
Wonderful job
Customer Service
Quality
Value
Bobby & Paul. Thank you very much for doing a wonderful job fitting our new boiler. It is very much appreciated. Many thanks again Fred.
Fred, Merseyside06/07/2019
Excellent work. Atrocious communication.
Customer Service
Quality
Value
I employed this gentleman to refurb a ground floor loo, for disabled use. First impressions were excellent. Replied to my enquiry, fairly quickly, arrived at my home to give what turned out to be too expensive a quote for me. The quote , and expectations, were realigned, and an installation date was set. Arrived on time, with a colleague, and the work completed in less than one day. Even dealt with the Vat exemption side of things. My reservations are with communication. My preferred method is email, due to poor hearing. It would take several days to elicit an email response from this gentleman's office which, I understand, as in a lot of such cases, is his wife. A case in point...after the loo was finished and I could assess the quality of workmanship, I asked for a quote for replacing a number of radiators in my home... that was in April, it's now 23 June, and despite my emailing reminders, I have heard no more. Hardly confidence building. Would I recommend? Probably. If you are able to use the standard mode of communication, namely a telephone, you may be able to get through to Pam, his wife, much quicker than I. My experience, in part, did leave a sour taste, on the communication front, it has to be said.
Customer in Merseyside23/06/2019
The trader replied (on 25/06/2019)
Thank you for the review and we take onboard your experience using our company. We would like to take this opportunity to apologise this is an error on our side, unfortunately we have not been able to find any recent emails that you have sent, we last corresponded in May, but all that put aside we are sorry for the lack of communication and any upset this may have caused you.
Outstanding service.
Customer Service
Quality
Value
Cannot fault Bobby and the team on the recent work replacing my boiler. Work was completed to a very high standard. The team were reliable and professional. I would highly recommend them.
Customer in Merseyside27/05/2019
My review
Customer Service
Quality
Value
Very satisfied.
Which? Trusted Traders Consumer06/12/2018
Reliable & Professional
Customer Service
Quality
Value
Bobby and the team at IMR relocated and replaced my existing combi boiler for a new boiler with flue going out of the roof. Nothing was too much trouble. The engineers arrived at the property just after 9:00am and proceeded to cover the carpet on the stairs and landing so no mess was created. The piping needed to be relocated from a bedroom cupboard into the old immersion tank cupboard and it was running behind a large wardrobe. No problem though as we emptied the cupboard and the guys moved it with no bother! We are decorating so also needed 2 new radiators which we sprung on them at the last minute. No problem again! One phone call, another engineer arrived a couple of hours later with replacement radiators! Full installation happened on day 1 and the boiler was ready to use in the evening. Full commissioning and instruction on how to use the new boiler on day 2. Excellent job all round! I'd have no hesitation in recommending Bobby and the team at IMR Heating & Plumbing!
Daveysmith7714/11/2018
Main bathroom and ensuite recurbishment
Customer Service
Quality
Value
We used IMR to move, refit and renew a boiler and central heating system. Also to renew/remodelled two bathrooms. This included plumbing, plastering and tiling. They gave us useful advice and different options to meet our needs and budget. Every member of the company I dealt with were friendly, polite, and always happy to help. The workmanship was up to a very high standard. Also they were very adaptable to changes to the job i.e. moving locations of radiators and bathrooms fittings last minute to suit our requirements. Peter was particularly helpful and suggested several useful changes/ideas to our bathrooms. We will definitely be using this company again. See you next year for the refit of our downstairs toilet.
Rob and Bob 09/11/2018
Excellent work
Customer Service
Quality
Value
I have recently had a new boiler, central heating system & radiators fitted by IMR & the work completed was excellent. The engineers were lovely and professional and worked non stop and kept the job extremely clean and tidy, supplying their own floor covers and making sure my carpets weren’t damaged at all. I would 100% recommend IMR - the work carried out and the service provided was 10 out of 10!
Alex_B08/11/2018