IMR Heating & Plumbing Ltd

I am absolutely delighted with IMR Heating & Plumbing Ltd. From first contact, through to completion, my experience was absolutely first class. Communication was exemplary throughout, and everything was conducted in a very friendly and timely manner. Paul has a very professional approach, and he has extensive knowledge. He was able to answer any questions that I had and was very willing to pass on the benefit of his experience. He and his colleagues provided an excellent service, and all to a very high standard. They were very thorough and nothing was too much trouble. Pam was brilliant at keeping us informed of the timing of events. I will definitely use them again, and I thoroughly recommend them.

We contacted IMR in 2022 because we wanted to change over from a conventional boiler to a combi boiler. Bobby came out to assess the job and explained what was involved without trying to talk up the difficulty or the cost. The quote from IMR was competitive and as we had a positive impression of Bobby, we decided to go with them. Bobby and Paul carried out the job in a timely and efficient manner. We have just had our one year service and have had no problems with the boiler so far. Overall we are very happy with our experience of IMR and would not hesitate to recommend them.

Bobby and the team installed our new combi boiler. They gave helpful advice and a very reasonable quote. The whole installation went smoothly. I would highly recommend them.

I had my boiler replaced. The work was done to the agreed schedule and quote. Good communication with the plumber and he was helpful in explaining my boiler options. I am happy with the job he did.

I have used IMR’s services for a couple of years, for boiler service and minor plumbing repairs in the house of an elderly relative. Their work in those instances was always thorough, well done, and reasonably priced. Once on the job, they are never rushed, but take the time to do the work properly. Based on this experience, I asked IMR to take over the plumbing work in my ongoing flat renovation. At short notice, Bobby and Pete visited to assess the work, and pressure-test water pipes. When they returned to do the work, they did an excellent, meticulous job, securing loose water pipes, connecting the rather problematic waste pipe from a wall-hung toilet frame, and completing the plumbing for a laundry hook-up. I have never asked for a quote from IMR, and neither have I ever been unpleasantly surprised by an invoice from them. It is a fair and honest company, that does high quality work. Needless to say, it can sometimes be difficult to book an appointment, but this is, no doubt, because their services are in such demand.

Bobby, Peter and Paul did a great job replacing the old boiler and all the radiators and plumbed in a new kitcen in my granddaughter's newly purchased house. The job was done with no fuss, no mess and on time and completed within the agreed price. Some extra work was also done in the bathroom with no additional charge. IMF have also fitted relacement boilers in both my daughter's houses and take care of the annual services. Highly recommended for all boiler/heating system work and general plumbing work, we wouldn't use anybody else

We have an old house and replacing our very old central heating boiler with a modern combi boiler was complicated. A couple of installers simply didn't submit estimates after their visits to quote! Bobby gave a lot of thought and was very helpful in the initial stages and then tackled each problem as it arose very professionally. His price was very reasonable and he stuck to it in spite of some unanticipated difficulties. His team were meticulous about not making a mess. All the carpets were covered and any dust or debris was hoovered up immediately. Their friendly and professional approach was appreciated. Communication was very good. We are very happy with the installation and will definitely use IMR for any future heating or plumbing work

Engaged IMR to service my Mum's central heating. They communicated each step of the way, turned up on time, provided a professional efficient service and were so thoughtful with regard to my Mum's needs. So pleased we found them!

I first contacted IMR because I needed a new combi boiler and radiators in my home. Having read boiler reviews, I decided on a Vaillant boiler, and having seen that IMR are Vaillant registered (with glowing reviews), I got in touch. From the first survey right through to completion of the job, I have nothing but praise for Bobby and the team. I was consulted at every stage of the job, and my house treated with utmost respect. I recommend this firm without hesitation.