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Trusted Traders

IN’n’OUT Autocentres Norwich

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4.9

10 Reviews

Opening Hours
Today - 08:30–17:30
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday 08:00–17:00
  • Sunday - Closed

About

At IN’n’OUT we do things differently, which sets us apart from the competition:
CLARITY - Our prices are fixed, so what you see is what you pay. The driving seat is always yours
CONVENIENCE - Services are all while-u-wait and most carried out in less than an hour, so you will never be without your vehicle for long
CUSTOMER SERVICE - With the friendliest staff, we wont baffle you with jargon but we will only ever use quality parts and products
CLEAN & COMFORTABLE - Enjoy Free Coffee, Free Wi-Fi and the latest magazines or simply watch us look after your car through the viewing window
COMMITMENT - 100% customer satisfaction is our priority, we'll make sure of it

OPENING TIMES
Monday - Friday: 8.30am - 5.30pm
Saturday: 8.00am - 5.00pm
Complimentary Wi-Fi & Coffee

IN'n'OUT is a refreshingly different approach to car MOT & Servicing. With centres across the UK, you can experience car servicing the way its should be...just book your slot today!

What we do

  • Car repairs, servicing and MOTs

    • Car body repairs
    • MOT testing stations
    • Specialist MOTs
    • Wheel alignment
    • Brake and clutch replacement
  • Garage related services

  • Motor vehicle mechanics

    • Car and commercial vehicle repairs
  • More Services

    • full service
    • air con service
    • brake protection service

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
10 reviews
Customer Service
4.8
Quality
4.9
Value
4.9
Sort by
Repair to door catch
Customer Service
Quality
Value
I’ve used Norwich branch a lot helping me refurbish my MG ZT. Quick, pleasant staff, no job too small. Had tyres replaced, engine repair exhaust replaced last year and now booked for MOT. They know how to fix anything quick. Thanks.
Mr L Posted on 26/02/2020 , work completed 25/02/2020
Excellent service
Customer Service
Quality
Value
The manager was very friendly and professional. His team were also very nice and informative. Quick service and efficient. :) Happy customer
Joanne Posted on 28/10/2019 , work completed 23/10/2019
Fantastic service
Customer Service
Quality
Value
Service from start to finish was excellent, everything was explained to me before any work was carried out. My car went in for a full service , it was found the tyres needed changing , spark plugs , brakes and couple of other bits. The team were brilliant and I'm happy with the work carried out. Also I think the little touch with sending a video to the customer explaining the work that needs doing is excellent and the customer can be assured that they are not being ripped off. Well done!
Sarah, Norfolk Posted on 20/08/2019 , work completed 19/08/2019
Great Team
Customer Service
Quality
Value
In-store team are great...head office team are great...but they don't seem to talk to each other, so it took me a while to get any help on the website they advertised on. Definitely best to go direct and you won't be disappointed
BeanoBetty, Norfolk Posted on 15/06/2019 , work completed 14/06/2019
Air Con Regas and New Battery
Customer Service
Quality
Value
Went in for a Air Con Re-gas, left with Air Con Re-gas, New Battery and a Service Agreement. Good salesmanship or what! The friendly staff explained the Gold Car Care Bundle which appears to be very good value and included the Air Con Re-gas. I was also told my battery wasn't holding a full charge, which I had suspected, so I agreed to a new battery which was priced very reasonably. I now look forward to receiving the same high quality treatment when my car goes in for its service.
Customer in Norfolk Posted on 26/05/2019 , work completed 25/05/2019
Supply and install the new track rod ends to my Kia
Customer Service
Quality
Value
Arrived at 14:30 for my appointment, a very pleasant chap on the reception desk booked me in. Advised it would be about one hour. Returned at 15:45 car was ready saw the same chap, he explained that all was okay total cost was £116 approximately. Paid I certainly would use again first impressions very competent.
Customer in Norfolk Posted on 18/04/2019 , work completed 17/04/2019
MOT
Customer Service
Quality
Value
Friendly service team car booked in swiftly. Car ready as promised within the hour. MOT documentation fully explained .
Customer in Norfolk Posted on 01/04/2019 , work completed 30/03/2019
The trader replied (on 10/04/2019)
Hi, thank you for your positive review. Our autocentres strive to deliver an excellent customer experience. We look forward to welcoming you when you need us next! Regards, Louise.
MOT
Customer Service
Quality
Value
Great service from the In and Out Norwich Autocentre. Booked my car in online for a MOT which was easy and simple to do. The Autocentre were expecting me and I left my car for an hour. On return the car had failed due to front brake pads needing replaced. They gave me a competitive quote and fitted them while I waited. The car was then MOT again and passed. All in the Autocentre were friendly and helpful. Would recommend the Norwich Autocentre.
Customer in Norfolk Posted on 14/03/2019 , work completed 13/03/2019
The trader replied (on 10/04/2019)
Hi there, thank you for taking the time to leave a review for us at IN’n’OUT Autocentres. We're happy we could meet your expectations! Thanks, Matt.
Great garage
Customer Service
Quality
Value
I live over the road and have been in twice now, on each occasion the team were polite and extremely professional. I got a discount on my service for my first visit have been back today for some repairs. There’s windows into the workshop so you can watch what’s going on with your car, Its not often you find a garage you can trust.
Customer in Norfolk Posted on 05/12/2018 , work completed 05/12/2018
The trader replied (on 11/03/2019)
Hello, thanks for your positive feedback following your recent booking at IN'n'OUT Autocentres. We look forward to welcoming you again when you need us next. Thanks, Olly.
Excellent service
Customer Service
Quality
Value
Very pleasant & helpful young man on reception. Car serviced & MOT'd in the time they said it would be & for price quoted. Would definitely use them again.
pauline Posted on 18/10/2018 , work completed 18/10/2018
The trader replied (on 11/03/2019)
Dear Pauline, thank you for your positive review. Our autocentres strive to deliver an excellent customer experience. We look forward to welcoming you when you need us next! Regards, Louise.