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Trusted Traders

IN'n'OUT Autocentres Basildon

Logo on white
Opening Hours
Today - 08:00–17:00
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday 08:00–17:00
  • Sunday - Closed
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4.8

16 Reviews

About

At IN’n’OUT we do things differently, which sets us apart from the competition:
CLARITY - Our prices are fixed, so what you see is what you pay. The driving seat is always yours
CONVENIENCE - Services are all while-u-wait and carried out in less than an hour, so you will never be without your vehicle for long
CUSTOMER SERVICE - With the friendliest staff, we won’t baffle you with jargon but we will only ever use quality parts and products
CLEAN & COMFORTABLE - Enjoy Free Coffee, Free Wi-Fi and the latest magazines or simply watch us look after your car through the viewing window
COMMITMENT - 100% customer satisfaction is our priority, we'll make sure of it

OPENING TIMES
Monday - Friday: 8.30am - 5.30pm
Saturday: 8.00am - 5.00pm
Complimentary Wi-Fi & Coffee

IN'n'OUT is a refreshingly different approach to car MOT & Servicing. With centres across the UK, you can experience car servicing the way it should be...just book your slot today!

What we do

  • Car repairs, servicing and MOTs

    • MOT testing stations
    • Wheel alignment
    • Brake and clutch replacement
    • Specialist MOTs
    • Car body repairs
  • Garage related services

  • Motor vehicle mechanics

    • Car and commercial vehicle repairs
  • More Services

    • full service
    • air con service
    • brake protection service

Customer reviews

Reviews summary

4.8
16 reviews
Customer Service
4.8
Quality
4.8
Value
4.8
Sort by
My review
Customer Service
Quality
Value
Prompt and professional.
Perry, Essex23/06/2018
The trader replied (on 06/07/2018)
Hi Perry, thank you for taking your time to share your positive experience with us. We are delighted to hear you enjoyed your recent visit to IN'n'OUT Autocentres and we will pass this onto the centre & head office team. We are always grateful for recommendations to friends and family too! The IN’n’OUT Team.
Great experience!!
Customer Service
Quality
Value
I visited IN'n'OUT for the first time and I was amazed by their reception and very friendly service. I missed my earlier appointment and immediately the garage called me and was able to fit me in later on that same day . I was so thankful to Alan. I got my car serviced on time and was told about any extra work that needed doing on my car. The guys there are excellent and very very efficient. My overall experience was great! and strongly recommend IN'n'OUT garage to others!
Brenda Mack25/04/2018
The trader replied (on 30/04/2018)
Dear Brenda, thank you for taking your time to share your positive experience with us. We are delighted to hear you enjoyed your recent visit to IN'n'OUT Autocentres and we will pass this onto the centre & head office team. We are always grateful for recommendations to friends and family too! The IN’n’OUT Team.
Great work
Customer Service
Quality
Value
Pleased with speed of service
edward15/02/2018
The trader replied (on 20/02/2018)
Hi Edward, thanks for your feedback following your recent visit to IN'n'OUT Autocentres. We pride ourselves in our high levels of service and customer satisfaction and we are happy to hear you had a positive visit. We look forward to welcoming you again when you need us next.
Friendly & efficient service
Customer Service
Quality
Value
As usual, were able to repair our car at short notice. Friendly and efficient service
ottara01/02/2018
The trader replied (on 05/02/2018)
Hi Ottara, thanks for your feedback following your recent visit to IN'n'OUT Autocentres. We pride ourselves in our high levels of service and customer satisfaction and we are happy to hear you had a positive visit. We look forward to welcoming you again when you need us next.
Really friendly, fast and great work
Customer Service
Quality
Value
I had recently failed my MOT and there was a lot to be done! they was able to do all the repairs within a days work! was so quick! and at such an affordable price! the team was very friendly especially Alan who answered every enquiry I had and explained step by step what needed to be done to my car as I know nothing about cars, would highly recommend to anyone to go to in 'n' out!
courtneyw31/10/2017
The trader replied (on 03/11/2017)
Hi Courtney, thanks for your feedback following your recent visit to IN'n'OUT Centres. We pride ourselves in our high levels of service and customer satisfaction and we are happy to hear you experienced 'Car Servicing the Way it Should Be'! We look forward to welcoming you again when you need us next.
Good Experience
Customer Service
Quality
Value
First visit here as they had special offer on MOT's. Friendly and efficient service. Great waiting area, warm and comfortable with free coffee and Wi-Fi. I will certainly use them again.
Richard, Essex31/10/2017
The trader replied (on 13/11/2017)
Hi Richard, thanks for your feedback following your recent visit to IN'n'OUT Centres. We pride ourselves in our high levels of service and customer satisfaction and we are happy to hear you experienced 'Car Servicing the Way it Should Be'! We look forward to welcoming you again when you need us next.
Not so great service
Customer Service
Quality
Value
I took my daughters Fiesta in for a MOT and Service. About half an hr later I was told it failed as it needed adjustment of a headlight and the offside front shock absorber had gone. I was quoted for the shock absorber which came out to be about the normal price, so agreed to the work and was told their was a £10 charge to adjust the headlight. This did not go down well as a simple adjustment should not be charged, however I agreed. I left the car with them and about 2 hrs later I was phoned to say there was an issue as the bolt holding the shock absorber to the hub had been snapped off when trying to remove it, so I would need to pay for a new hub. I asked why plus gas was not used etc but was told it was not allowed as they're located next to a petrol station. I don't believe i should be charged for a hub when the damage was caused by the garage and if plus gas was used, it may not have even snapped. I was left stranded in Basildon with 2 children and had to make my way back by train. I collected the car 2 days later with a £285 bill. Not impressed.
Adrian Haslett09/10/2017
Excellent service
Customer Service
Quality
Value
I recently took my car in for a service and was immediately blown away by every team members welcoming attitude. I asked a few questions and they were happy to answer. Couldn't have wished for a better service (pun intended)
RVDriver29/08/2017
The trader replied (on 30/08/2017)
Hi RVDriver, thanks for your positive feedback following your recent visit to IN'n'OUT Basildon. We pride ourselves on our high levels of service and customer satisfaction. We look forward to welcoming you again when you need us next!
Does what it says on the tin
Customer Service
Quality
Value
Went for my second MOT today, all completed within an hour, cheerful, polite and friendly staff who knew their stuff , no hard sell of any other products just advisory. Nice clean customer area with wifi and free refreshments. top job all round
Bobbins02/08/2017
The trader replied (on 08/08/2017)
Hi Bobbins, thanks for your positive feedback following your recent visit to IN'n'OUT Centres. We pride ourselves on our high levels of service and customer satisfaction. We look forward to welcoming you again when you need us next!
Platinum Service
Customer Service
Quality
Value
Booked one of our cars in for a service, made the call Saturday and was booked in on Monday afternoon for service. All done within an hour and just needed a new air filter.
John Wickford01/08/2017
The trader replied (on 08/08/2017)
Hi John, thanks for your positive feedback following your recent visit to IN'n'OUT Centres. We pride ourselves on our high levels of service and customer satisfaction. We look forward to welcoming you again when you need us next!