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IN'n'OUT Autocentres Basildon

4.8

37 Reviews

Opening Hours
Today -
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday 08:00–17:00
  • Sunday - Closed

Organisations and Awards

Aug 2020

About

At IN’n’OUT we do things differently, which sets us apart from the competition:
CLARITY - Our prices are fixed, so what you see is what you pay. The driving seat is always yours
CONVENIENCE - Services are all while-u-wait and carried out in less than an hour, so you will never be without your vehicle for long
CUSTOMER SERVICE - With the friendliest staff, we won’t baffle you with jargon but we will only ever use quality parts and products
CLEAN & COMFORTABLE - Enjoy Free Coffee, Free Wi-Fi and the latest magazines or simply watch us look after your car through the viewing window
COMMITMENT - 100% customer satisfaction is our priority, we'll make sure of it

OPENING TIMES
Monday - Friday: 8.30am - 5.30pm
Saturday: 8.00am - 5.00pm
Complimentary Wi-Fi & Coffee

IN'n'OUT is a refreshingly different approach to car MOT & Servicing. With centres across the UK, you can experience car servicing the way it should be...just book your slot today!

What we do

  • Car repairs, servicing and MOTs

    • MOT testing stations
    • Wheel alignment
    • Brake and clutch replacement
    • Specialist MOTs
    • Car body repairs
  • Garage related services

  • Motor vehicle mechanics

    • Car and commercial vehicle repairs
  • More Services

    • full service
    • air con service
    • brake protection service

Customer reviews

Why you can trust these reviews

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100% of the reviews we publish have been through our stringent moderation process.

4.8
37 reviews
Customer Service
4.8
Quality
4.8
Value
4.8
Sort by
Great Service
Customer Service
Quality
Value
Came here last year for service and MOT which went well, so thought I'd give them a try for new front break pads. They offered a reasonable price. I work near them so dropped car off at lunchtime, was booked in for 2.30pm but they called me at that time to say it was completed. They informed my about everything I needed to know about driving after having breaks changed. Very friendly and explain everything properly. Think I've just found my new garage. Happy with the service.
Customer in Essex Posted on 14/03/2019 , work completed 13/03/2019
The trader replied (on 10/04/2019)
Hi, thank you for taking your time to share your experience with us. We are delighted to hear you had positive visit after your recent booking at IN'n'OUT Autocentres! Thanks, Hannah.
Really impressed I highly recommend this garage
Customer Service
Quality
Value
I went in for my cars mot and I was really nervous being my first mot on my car. Unfortunately it failed and they explained what was the issue so I was able to understand and they managed to get me booked in to fix my car and get my car passed its mot. They were friendly, professional and I will happily return here for any work that is needed.
Customer in Essex Posted on 10/03/2019 , work completed 07/03/2019
The trader replied (on 13/03/2019)
Hi, thank you for taking your time to share your experience with us. We are delighted to hear you had positive visit after your recent booking at IN'n'OUT Autocentres! Thanks, Hannah.
M.O.T and fuel saver treatment
Customer Service
Quality
Value
Recently went in for M.O.T on my Nissan. Very friendly team for an early morning, my vehicle was first on the ramp and work began earlier than I expected which was great as I had just finished a night shift. think I've found my new local, will definitely be back. Efficient and very reasonably priced.
Customer in Greater London Posted on 02/03/2019 , work completed 27/02/2019
The trader replied (on 07/03/2019)
Hello, thank you for taking the time to leave a review for us at IN’n’OUT Autocentres. We're happy we could meet your expectations! Thanks, Matt.
Mot
Customer Service
Quality
Value
Fast friendly polite great service great price work started on my car within 5 minutes of arrival sat in a warm waiting area with my free coffee and free WiFi. My car passed but I was told of a couple of minor points that needed my attention over all very happy with my experience will be using them again.
Customer in Essex Posted on 28/02/2019 , work completed 27/02/2019
The trader replied (on 07/03/2019)
Hello, thank you for your positive review. Our autocentres strive to deliver an excellent customer experience. We look forward to welcoming you when you need us next! Regards, Louise.
Service and MOT
Customer Service
Quality
Value
Took two vehicles in: got a discount! Jobs done on time and at cost quoted. Got brakes replaced at same time without delaying the completion time. Great job. Willl be back next year!
Customer in Essex Posted on 20/02/2019 , work completed 19/02/2019
The trader replied (on 07/03/2019)
Hello, thank you for your positive review. Our autocentres strive to deliver an excellent customer experience. We look forward to welcoming you when you need us next! Regards, Louise.
MOT
Customer Service
Quality
Value
Had MOT carried out on car as i have done past few years both out family cars, really pleased with the service and reasonable price, great customer service and hassle free,Thanks
Customer in Essex Posted on 15/02/2019 , work completed 09/02/2019
The trader replied (on 07/03/2019)
Hello, thank you for your positive review. Our autocentres strive to deliver an excellent customer experience. We look forward to welcoming you when you need us next! Regards, Louise.
Great value
Customer Service
Quality
Value
Great value and very quick service. I was very pleased with the service I received, my car was moted in no time at all. Very friendly staff. I would definitely recommend and will be going back with my other car when needed.
Customer in Essex Posted on 19/01/2019 , work completed 18/01/2019
The trader replied (on 07/03/2019)
Hello, thank you for your positive review. Our autocentres strive to deliver an excellent customer experience. We look forward to welcoming you when you need us next! Regards, Louise.
In and Out is right
Customer Service
Quality
Value
I have been to "in and out" a few times, both for work and services and MOT and have never been disappointed with the quality of the work done, the length of time taken to do the work, or the price charged. This last time, the master cylinder on the clutch needed to be replaced and although I only phoned our local In and Out on the Tuesday, they fitted me in and the work was completed and I collected the car by lunchtime on Wednesday. It truly was In and Out.
Customer in Essex Posted on 21/12/2018 , work completed 19/12/2018
The trader replied (on 07/03/2019)
Hello, thank you for taking the time to leave a review for us at IN’n’OUT Autocentres. We're happy we could meet your expectations! Thanks, Matt.
MOT
Customer Service
Quality
Value
Great price for MOT and very fast and friendly service. I needed a couple of minor things rectified to pass and these were done straight away and for a good price. Recommended.
Customer in Essex Posted on 15/12/2018 , work completed 11/12/2018
The trader replied (on 04/01/2019)
Hi, thank you for taking the time to leave a review for us at IN’n’OUT Autocentres. We're happy we could meet your expectations! Thanks, Matt.
Full service
Customer Service
Quality
Value
I enquired first about services they offered. First impression, they were informative and very helpful. Booked the service. Even received a text to remind me car was booked for Friday. Car went in on time, and was called later, as agreed, that car was ready. Paid the price that I was told at time of booking, no hidden extras. On pick up, service explained, book stamped and detailed invoice. Really impressed, would definitely recommend them. Real value for money.
Customer in Essex Posted on 09/12/2018 , work completed 07/12/2018
The trader replied (on 04/01/2019)
Hi, thank you for taking the time to leave a review for us at IN’n’OUT Autocentres. We're happy we could meet your expectations! Thanks, Matt.