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IN'n'OUT Autocentres Leeds

4.7

36 Reviews

Opening Hours
Today - 08:30–17:30
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday 08:00–17:00
  • Sunday - Closed

Organisations and Awards

Aug 2020

About

At IN’n’OUT we do things differently, which sets us apart from the competition:
CLARITY - Our prices are fixed, so what you see is what you pay. The driving seat is always yours
CONVENIENCE - Services are all while-u-wait and carried out in less than an hour, so you will never be without your vehicle for long
CUSTOMER SERVICE - With the friendliest staff, we won’t baffle you with jargon but we will only ever use quality parts and products
CLEAN & COMFORTABLE - Enjoy Free Coffee, Free Wi-Fi and the latest magazines or simply watch us look after your car through the viewing window
COMMITMENT - 100% customer satisfaction is our priority, we'll make sure of it

OPENING TIMES
Monday - Friday: 8.30am - 5.30pm
Saturday: 8.00am - 5.00pm
Complimentary Wi-Fi & Coffee

IN'n'OUT is a refreshingly different approach to car MOT & Servicing. With centres across the UK, you can experience car servicing the way it should be...just book your slot today!

What we do

  • Car repairs, servicing and MOTs

    • MOT testing stations
    • Wheel alignment
    • Specialist MOTs
    • Brake and clutch replacement
    • Car body repairs
  • Garage related services

  • Motor vehicle mechanics

    • Car and commercial vehicle repairs
  • More Services

    • full service
    • air con service
    • brake protection service

Customer reviews

Why you can trust these reviews

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100% of the reviews we publish have been through our stringent moderation process.

4.7
36 reviews
Customer Service
4.6
Quality
4.7
Value
4.7
Sort by
Great service in and out Leeds
Customer Service
Quality
Value
I regularly use this garage they are great for price and service. They always fit me in at short notice and carry out any work quickly. Thanks for providing a good service.
Customer in West Yorkshire Posted on 28/04/2019 , work completed 27/04/2019
Excellent customer service
Customer Service
Quality
Value
Had an MOT and service done with them. Was carried out quickly and the guys at reception were really helpful and knowledgeable. Unfortunately one of the parts they replaced on the handbrake during the MOT broke when I got home. This was dealt excellently by the garage who identified the fault, fitted me a new one the next day (today) quickly and in a really friendly manner. Excellent place to take your car!
Customer in West Yorkshire Posted on 27/03/2019 , work completed 26/03/2019
The trader replied (on 10/04/2019)
Hi, thank you for taking your time to share your experience with us. We are delighted to hear you had positive visit after your recent booking at IN'n'OUT Autocentres! Thanks, Hannah.
Easiest MOT ever
Customer Service
Quality
Value
After realising on Friday night that my car war due it’s MOT I had a mad panic trying to find somewhere that could sort it for me. As I am at university I was conscious that I would only be in Leeds until Monday night and was sure that there would be nowhere that would be able help me. After looking online on Sunday evening I managed to book a spot via there website for 10am Monday morning. My full MOT and small fixes were done before 11am and for a very reasonable price. I will be recommending In n out! Nice staff, good price and very easy to sort out.
Customer in West Yorkshire Posted on 14/01/2019 , work completed 14/01/2019
The trader replied (on 13/03/2019)
Hi, thank you for taking your time to share your experience with us. We are delighted to hear you had positive visit after your recent booking at IN'n'OUT Autocentres! Thanks, Hannah.
MOT, full service and brakes
Customer Service
Quality
Value
Got the quote via “my car needs a” one of the most competitive prices and the nearest garage to us to quote. You can wait whilst works are done which is a plus, I chose to go home and was surprised to receive a video from one of the staff talking me through what had been checked and what works needed doing. No complaints! Plenty of paperwork handed over on pick up so I knew exactly what had been done and what was advised. I am always nervous of being taken advantage of as a female car owner who isn’t local, but these guys are great and completely transparent. Very professional at a great price.
Customer in West Yorkshire Posted on 04/01/2019 , work completed 29/12/2018
The trader replied (on 13/03/2019)
Hi, thank you for taking your time to share your experience with us. We are delighted to hear you had positive visit after your recent booking at IN'n'OUT Autocentres! Thanks, Hannah.
Excellent service and honest
Customer Service
Quality
Value
Fantastic service at Leeds branch, went there for my MOT doesn't try and rip you off at all. Honest decent service. They also take a video of the car so you can see exactly what is going on. Many thanks
Customer in West Yorkshire Posted on 30/12/2018 , work completed 29/12/2018
The trader replied (on 13/03/2019)
Hi, thank you for taking your time to share your experience with us. We are delighted to hear you had positive visit after your recent booking at IN'n'OUT Autocentres! Thanks, Hannah.
Excellent services
Customer Service
Quality
Value
They have exceeded my expectations and have looked after me in my situation with a very limited time. I can't thank enough for the services from the initial booking, reception, customer services and the actual work done. Well done guys and keep up with the good work. Well recommended.
Customer in West Yorkshire Posted on 02/12/2018 , work completed 01/12/2018
The trader replied (on 19/12/2018)
Hello, thank you for taking your time to share your positive experience with us. We are delighted to hear you had a 5 star visit after your recent booking at IN'n'OUT Autocentres, we will pass this feedback onto the centre team! Thanks, David.
First MOT experience - AWFUL
Customer Service
Quality
Value
I recently bought my first car & it needed it’s MOT. I went to IN’n’OUT after reviewing many other garages and was happy with the reviews made. I regretted this decision. Arrived for MOT taken in quick, great. Nice clean waiting area, great. I’m called through advised MOT had passed with an advisory, ‘clutch has a high biting point’. I understand what that means but what does it mean my car needs I asked. Advised the clutch is slipping and the friction plates are worn. A new clutch is what I’m advised &quoted £550! To add a note, your clutch isn’t checked in an MOT unsure why they did check it? I immediately took my car back to dealer I bought it from (as I have warranty) who checked it & advised there was nothing wrong. I then took it to a 3rd garage (for my own peace of mind) who said the same. I can’t help but think this ‘advisory’ was a way in which to get money out of me because I was a young girl on my own and others have made the same comments. Had a male been with me or it had been a males MOT I can’t see the outcome being the same. I am really disappointed in the garage as not only did it panic me that the clutch could just go, I had to take time out of work, travel to Wakefield and back (needing someone to bring me back to Leeds) & to go to a 3rd garage to ensure my clutch was fine. Overall I am very disappointed at the service provided, angry at all the additional time/expense of paying the dealer a diagnostic fee to double check. I will not be returning!
Customer in West Yorkshire Posted on 17/11/2018 , work completed 08/11/2018
The trader replied (on 19/12/2018)
Hello, we appreciate your feedback but are obviously sorry to hear you have not had a good experience. We take pride in delivering the highest levels of customer satisfaction so please could you email us with your car registration and mobile number to info@in-n-out.co.uk so we can look in to this asap. Thank you, Louise.
Fast friendly service.
Customer Service
Quality
Value
Fast friendly service. Second time I've used the Wigan garage. Very pleased with work and price. Last repair done immediately. Didn't have to book in, just called on spec and was sorted. Highly recommend.
Dave66 Posted on 21/06/2018 , work completed 21/06/2018
The trader replied (on 21/06/2018)
Dear Dave thank you for taking your time to share your positive experience with us. We are delighted to hear you enjoyed your recent visit to IN'n'OUT Autocentres and we will pass this onto the centre & head office team. We are always grateful for recommendations to friends and family too! The IN’n’OUT Team.
M.O.T/General Information
Customer Service
Quality
Value
I have used In'n'out twice now. Very happy with their Customer Service and prompt attention I received on these occasions both on phone and face to face. Pases both times. And when i asked questions their response was very helpful and informative.
Tracy Carter Posted on 05/04/2018 , work completed 05/04/2018
The trader replied (on 09/04/2018)
Dear Tracy, thank you for taking your time to share your positive experience with us. We are delighted to hear you enjoyed your recent visit to IN'n'OUT Autocentres and we will pass this onto the centre & head office team. We are always grateful for recommendations to friends and family too! The IN’n’OUT Team.
Brilliant!
Customer Service
Quality
Value
Great price. Friendly guy on reception. Fully explained everything about the service and MOT. Half the price of a main dealer - service a million times better! Don't be put off by how cheap they are
MandyL Posted on 15/03/2018 , work completed 15/03/2018
The trader replied (on 16/03/2018)
Dear Mandy, thank you for taking your time to share your positive experience with us. We are delighted to hear you enjoyed your recent visit to IN'n'OUT Autocentres and we will pass this onto the centre & head office team. We are always grateful for recommendations to friends and family too! The IN’n’OUT Team.