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IN'n'OUT Autocentres Leeds

4.7

36 Reviews

Opening Hours
Today - 08:30–17:30
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday 08:00–17:00
  • Sunday - Closed
See customer reviews & leave a review

Organisations and Awards

Aug 2020

About

At IN’n’OUT we do things differently, which sets us apart from the competition:
CLARITY - Our prices are fixed, so what you see is what you pay. The driving seat is always yours
CONVENIENCE - Services are all while-u-wait and carried out in less than an hour, so you will never be without your vehicle for long
CUSTOMER SERVICE - With the friendliest staff, we won’t baffle you with jargon but we will only ever use quality parts and products
CLEAN & COMFORTABLE - Enjoy Free Coffee, Free Wi-Fi and the latest magazines or simply watch us look after your car through the viewing window
COMMITMENT - 100% customer satisfaction is our priority, we'll make sure of it

OPENING TIMES
Monday - Friday: 8.30am - 5.30pm
Saturday: 8.00am - 5.00pm
Complimentary Wi-Fi & Coffee

IN'n'OUT is a refreshingly different approach to car MOT & Servicing. With centres across the UK, you can experience car servicing the way it should be...just book your slot today!

What we do

  • Car repairs, servicing and MOTs

    • MOT testing stations
    • Wheel alignment
    • Specialist MOTs
    • Brake and clutch replacement
    • Car body repairs

  • Garage related services

  • Motor vehicle mechanics

    • Car and commercial vehicle repairs

  • More Services

    • full service
    • air con service
    • brake protection service

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

4.7
36 reviews
Customer Service
4.6
Quality
4.7
Value
4.7
Recommended

Recommended

by 94% of customers
Sort by
Pleased
Customer Service
Quality
Value
Very well mannered workers and very prompt, definitely does what it says on the label. I understood everything and they even went the extra mile as in to show me my faults in description as well. It wasn't even long when the whole job was finished. Within minutes parts arrived and the job was complete, even had a laugh with the boys on desk! Thank you for you hospitality
stuart shillington Posted on 23/12/2017 , work completed 23/12/2017
Recommended
The trader replied (on 09/01/2018)
Hi Stuart, thanks for your feedback following your recent visit to IN'n'OUT Centres. We pride ourselves in our high levels of service and customer satisfaction and we are happy to hear you experienced 'Car Servicing the Way it Should Be'! We look forward to welcoming you again when you need us next.
Room for Improvement!!
Customer Service
Quality
Value
Recently had 2 new tyres fitted. The service overall was very good, however they failed to torque the wheel bolts upon completion (This is a common failing at Tyre centres - so not unique to them) The bolts were fastened on with an pneumatic impact driver to a torque which was way above that specified by the vehicle manufacturer. It would be impossible to remove these bolts at the roadside using the cars supplied tools & hence would typically require a breakdown service to be involved. Tyre fitters seem to think that anything above the manufacturers recommend torque is ok.... THIS IS CATEGORICALLY WRONG!! The bolts (or nuts) should be "nipped up" with the pneumatic gun, then "Torqued" up to the correct specified torque setting... Thus allowing them to be removed again without the need for extreme leverage...... To be fair - not many tyre fitting centres do them correctly - but they should!!! Room for Improvement in summary....
PaulGTE16v Posted on 11/12/2017 , work completed 11/12/2017
Recommended
Efficient, fast and friendly...... but
Customer Service
Quality
Value
Can't fault the service and customer service in regards to the service of my car. But the reason I am giving it 3 stars is due to cleanliness of the inside of the car. Had to wipe it off oil when I got home, steering-wheel, handbrake, clutch and door handles. Biggest issue is the floor mat on the drivers side, is all black, these things aren't cheap. Not sure why they couldn't put some sort of a cover or even a newspaper on the mat. Would I recommend it, probably but definitely with a caution.
mergen Posted on 01/11/2017 , work completed 01/11/2017
Recommended
The trader replied (on 03/11/2017)
Hi Mergen, thanks for your feedback following your recent visit to IN'n'OUT Centres. Apologies your car was dirty with oil following your service, we have passed this onto the team in Leeds to ensure it does not happen again. We look forward to welcoming you again when you need us next.
Highly recommended
Customer Service
Quality
Value
Bought Mot and Xpress service. Excellent customer service. Knowledgeable and friendly staff. Decent prices for work done.
Ben Fillingham Posted on 15/09/2017 , work completed 15/09/2017
Recommended
The trader replied (on 18/09/2017)
Hi Ben, thanks for your feedback following your recent visit to IN'n'OUT Centres. We pride ourselves in our high levels of service and customer satisfaction and we are happy to hear you experienced 'Car Servicing the Way it Should Be'! We look forward to welcoming you again when you need us next.
MOT
Customer Service
Quality
Value
Fast efficient service.
Andrew, West Yorkshire Posted on 25/07/2017 , work completed 25/07/2017
Recommended
The trader replied (on 03/10/2017)
Hi Andrew, thanks for your feedback following your recent visit to IN'n'OUT Centres. We pride ourselves in our high levels of service and customer satisfaction and we are happy to hear you experienced 'Car Servicing the Way it Should Be'! We look forward to welcoming you again when you need us next.
Brilliant and professional.
Customer Service
Quality
Value
Work carried out in good time. Staff very polite and helpful, with good knowledge of cars. Would definitely be coming back.
Mohammed, West Yorkshire Posted on 24/07/2017 , work completed 24/07/2017
Recommended
The trader replied (on 08/08/2017)
Hi Mohammed, thanks for your positive feedback following your recent visit to IN'n'OUT Centres. We pride ourselves on our high levels of service and customer satisfaction. We look forward to welcoming you again when you need us next!
My review
Customer Service
Quality
Value
Thank you, very good service.
Which? Trusted Traders Consumer Posted on 24/07/2017 , work completed 24/07/2017
Recommended
The trader replied (on 08/08/2017)
Hi, thanks for your positive feedback following your recent visit to IN'n'OUT Centres. We pride ourselves on our high levels of service and customer satisfaction. We look forward to welcoming you again when you need us next!
Very good service fast and efficient but reliable and safe very honest customer service
Customer Service
Quality
Value
Very good service fast and efficient. Very good and honest customer service. Will definitely recommend everywhere
Dylan Wright Posted on 22/07/2017 , work completed 22/07/2017
Recommended
The trader replied (on 24/07/2017)
Hi Dylan, thanks for your positive feedback following your recent visit to IN'n'OUT Centres. We pride ourselves on our high levels of service and customer satisfaction. We look forward to welcoming you again when you need us next!
My review
Customer Service
Quality
Value
Really good.
Colin, West Yorkshire Posted on 22/07/2017 , work completed 22/07/2017
Recommended
Impressive service
Customer Service
Quality
Value
Took my car in for MOT today. Car failed due to corroded brake pipes but when I told them I needed the car for tomorrow the guy offered to work late and do the repairs to get it through the test. BRILLIANT SERVICE and lovely polite guys. I will deffo be back.
Joanne Raven Posted on 31/05/2017 , work completed 31/05/2017
Recommended
The trader replied (on 15/06/2017)
Hi Joanne, Thanks for your positive feedback following your recent visit to IN'n'OUT Leeds. We pride ourselves on our high levels of service and customer satisfaction. We look forward to welcoming you again when you need us next! :)
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029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.