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IN'n'OUT Autocentres Liverpool

4.6

20 Reviews

Opening Hours
Today - 08:00–17:00
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday 08:00–17:00
  • Sunday - Closed
See customer reviews & leave a review

Organisations and Awards

Aug 2020

About

At IN’n’OUT we do things differently, which sets us apart from the competition:
CLARITY - Our prices are fixed, so what you see is what you pay. The driving seat is always yours
CONVENIENCE - Services are all while-u-wait and carried out in less than an hour, so you will never be without your vehicle for long
CUSTOMER SERVICE - With the friendliest staff, we won’t baffle you with jargon but we will only ever use quality parts and products
CLEAN & COMFORTABLE - Enjoy Free Coffee, Free Wi-Fi and the latest magazines or simply watch us look after your car through the viewing window
COMMITMENT - 100% customer satisfaction is our priority, we'll make sure of it

OPENING TIMES
Monday - Friday: 8.30am - 5.30pm
Saturday: 8.00am - 5.00pm
Complimentary Wi-Fi & Coffee

IN'n'OUT is a refreshingly different approach to car MOT & Servicing. With centres across the UK, you can experience car servicing the way it should be...just book your slot today!

What we do

  • Car repairs, servicing and MOTs

    • MOT testing stations
    • Wheel alignment
    • Brake and clutch replacement
    • Specialist MOTs
    • Car body repairs

  • Garage related services

  • Motor vehicle mechanics

    • Car and commercial vehicle repairs

  • More Services

    • full service
    • air con service
    • brake protection service

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

4.6
20 reviews
Customer Service
4.7
Quality
4.6
Value
4.5
Recommended

Recommended

by 90% of customers
Sort by
Mot & service
Customer Service
Quality
Value
Highly satisfied with customer service quick and easy slightly unsatisfied with having to pay for synthetic oil but I think all garages do this and service books were not put away also temperature indicator was put on farenheigt for some reason took me a while to rectify this
Customer in Merseyside Posted on 18/01/2019 , work completed 16/01/2019
Recommended
The trader replied (on 07/03/2019)
Hi, thank you for your positive review. Our autocentres strive to deliver an excellent customer experience. We look forward to welcoming you when you need us next! Regards, Louise.
full Service and MOT
Customer Service
Quality
Value
The reviews about this garage looked good so took a chance.The price was £188 full service/mot.very impress with the level of service,Gary the boss told me what they done and explained that would need front brake pads but its a advisery. Gary an his team where very professional the job took two hour and was ready to pick up. i will be using the services again thanks guys.
Customer in Merseyside Posted on 15/11/2018 , work completed 12/11/2018
Recommended
The trader replied (on 19/11/2018)
Hey there, thank you for taking your time to share your positive experience with us. We are delighted to hear you had a 5 star visit after your recent visit to IN'n'OUT Autocentres, we will pass this feedback onto the centre team & support office team. We are always grateful for recommendations to friends and family too! Thanks, David.
Jude
Customer Service
Quality
Value
Have been using this garage for a couple of years. Always found the staff friendly and pleasant, the premises clean and most importantly their prices much cheaper than anywhere else. After MOT & service Ben advised 2 new front tyres when I returned, with no locking wheel nut (Kwickfit?), Gary organised the change of tyres and ordered a set of locks for me. They go out of their way to be helpful and explain things, without being "patronising" to a mature female. Will continue to use them. Thanks guys
judith Posted on 19/10/2018 , work completed 19/10/2018
Recommended
The trader replied (on 22/10/2018)
Hi Judith, thank you for taking your time to share your positive experience with us. We are delighted to hear you enjoyed your recent visit to IN'n'OUT Autocentres and we will pass this onto the centre team & support office team. We are always grateful for recommendations to friends and family too! The IN’n’OUT Team.
Great work and friendly staff
Customer Service
Quality
Value
My vehicle had recently been in for a service with a make-approved garage, during which it was brought to my attention that the drive shaft needed some attention. I booked it into In ‘n’ Out Autocentre in Liverpool and the work was carried out quickly and for 1/3 of the price I had been quoted by the other garage! The staff at this centre are always extremely friendly and nothing is too much trouble. Would definitely recommend.
LO Merseyside Posted on 22/08/2018 , work completed 22/08/2018
Recommended
The trader replied (on 30/08/2018)
Hi LO Merseyside, thank you for taking your time to share your positive experience with us. We are delighted to hear you enjoyed your recent visit to IN'n'OUT Autocentres and we will pass this onto the centre team & head office team. We are always grateful for recommendations to friends and family too! The IN’n’OUT Team.
MOT at short notice
Customer Service
Quality
Value
I didn’t have a booking but needed an urgent MOT - I was fitted in the same morning which was fantastic. Gary and Ben are just so helpful and obliging and have helped me out on more than one occasion. I wouldn’t go anywhere else now! Thank you!
Carol M Posted on 12/06/2018 , work completed 12/06/2018
Recommended
The trader replied (on 18/06/2018)
Dear Carol, thank you for taking your time to share your positive experience with us. We are delighted to hear you enjoyed your recent visit to IN'n'OUT Autocentres and we will pass this onto the centre & head office team. We are always grateful for recommendations to friends and family too! The IN’n’OUT Team.
Successful second visit
Customer Service
Quality
Value
Previously been for a full service, and this time was MOT and gas change on my air conditioning. Found both visits to be efficiently organised by head office when booking online, with useful text reminders leading up to the appointment. I have found the company very approachable. Gary was really honest and explained things well and I would be happy to go back again.
L Fleming Posted on 05/06/2018 , work completed 05/06/2018
Recommended
The trader replied (on 06/06/2018)
Dear L Fleming, thank you for taking your time to share your positive experience with us. We are delighted to hear you enjoyed your recent visit to IN'n'OUT Autocentres and we will pass this onto the centre & head office team. We are always grateful for recommendations to friends and family too! The IN’n’OUT Team.
Brilliant full service and MOT
Customer Service
Quality
Value
My second visit to In 'n' Out and it won't be my last. Great, friendly service and good honest advice at a good price.
Lee. Posted on 25/03/2018 , work completed 25/03/2018
Recommended
The trader replied (on 27/03/2018)
Dear Lee, thank you for taking your time to share your positive experience with us. We are delighted to hear you enjoyed your recent visit to IN'n'OUT Autocentres and we will pass this onto the centre & head office team. We are always grateful for recommendations to friends and family too! The IN’n’OUT Team.
Great service
Customer Service
Quality
Value
Have been using this garage for over 12 months, the service and value for money are very good and the service from the staff is excellent.
Jane Blunsum Posted on 16/08/2017 , work completed 16/08/2017
Recommended
The trader replied (on 21/08/2017)
Hi Jane, thanks for your positive feedback following your recent visit to IN'n'OUT Centres. We pride ourselves on our high levels of service and customer satisfaction. We look forward to welcoming you again when you need us next!
Fast and Efficient
Customer Service
Quality
Value
I recently had my car MOT/service at IN n OUT and I was stunned by the efficiency of work and attention to detail. Above all, the staff (Gary and Ben) were friendly, knowledgeable and were extremely honest with their advice. Without a doubt, as a female driver, I would definitely recommend this garage and will never worry about finding an honest garage again. Brilliant service!
Stephanie Posted on 08/03/2017 , work completed 08/03/2017
Recommended
The trader replied (on 09/03/2017)
Hi Stephanie, thanks for your feedback following your recent visit to IN'n'OUT Centres. We take pride in our high levels of service and customer satisfaction and we are happy to hear you experienced 'car servicing the way it should be'! We look forward to welcoming you again soon! :)
Professional, caring and ultra efficient...simply the best!
Customer Service
Quality
Value
Have now made four visits to In N Out and can say their service is consistently excellent. After five years of being bound into a dealer servicing programme it is such a relief to go to people who care, and will do whatever they can to help you. I cannot rate these guys highly enough; their premises are spotlessly clean and comfortable and all cars are on view as they are worked on. The care and attention they have shown me and my car is outstanding. Many, many thanks to Gary and Ben.
Anne O Posted on 08/02/2017 , work completed 08/02/2017
Recommended
The trader replied (on 09/03/2017)
Hi Anne, thanks for your feedback following your recent visit to IN'n'OUT Centres. We take pride in our high levels of service and customer satisfaction and we are happy to hear you experienced 'car servicing the way it should be'! We look forward to welcoming you again soon! :)
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029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.