IN'n'OUT Autocentres Newark

I've had a MOT and service today really happy with everything I even got a short video of them looking at my car. Because I had paid for a bundle I didn't have to pay anything today. The staff were very friendly and made me feel welcome I will definitely use them again.

Today took my car for annual MOT and a Full Service. I checked in the car and then returned home to await a phone call. A couple of hours later I received a video message giving me full information on condition of car and cost of essential items needed (spark plugs, brake fluid and air con gas). I was also given advisory information going forward. I was asked to confirm these prices were acceptable before work proceeded. Excellent idea, no nasty shocks when presented with the bill. I received a phone call to inform me when my car was ready to collect. When I collected the car, Tom and Tom, the two service engineers gave me all the information in detail regarding the MOT and Service. I am very pleased with the way the business was conducted, the result of my finished car and will certainly continue to use Newark branch. I have no hesitation in recommending IN'n'OUT Newark.

Recently had an MOT done at this garage. I booked it through my warranty company and they advised me that IN'n'OUT would be completing the work for me. First of all the IN'n'OUT were supposed to fetch my vehicle between 08:30-10:30 to which no-one turned up or even rang me to advise what was going on. Secondly after I dropped my car if I was told that they would not complete any work, this was quite distressing considering I need my MOT by the end of the week. Once I rang my warranty company they advised that this garage was unable to take BACs or allow them to pay over the phone, this meant I had to pay for the MOT myself even though I had already paid for it through my warranty company. The garage was very unprofessional with me and kept saying if I didn’t pay them there and then they would do no work. After I agreed to pay for it myself, the MOT was completed. It failed on two tyres but IN'n'OUT had told me and two others in the same day that they have no tyres in stock. I find this appalling. My overall experience with this garage was very unsatisfactory to say the least. I would not recommend.

Our second car went in for MOT yesterday but unfortunately failed on worn front tyre. I ordered replacement with our regular tyre centre and it was fitted this morning. Returned to In'n'Out, no problems, no fuss, Mot issued immediately. Great service centre, friendly attentive and helpful staff. Will always use them from now on.

Attended unannounced travelling from South to Inverness immediate diagnostic replacement breaks required MOT offered at same time. Back on the road swiftly that day, super professional staff with Mr Duffy and team, excellent price. Follow up call few hours later making sure all was okay. “In and Out” I’ll be back.

Great friendly service, nice clean waiting room, lowest price around and fast efficient mot, what more could you want. Thanks

Getting a bit fed up with main dealer's ludicrously expensive charges (wanted £120 for a computer diagnostic) decided to give these guys in Newark a try. I had previously taken car in for a problem which they solved in about 5 minutes and refused to charge for it. Booked in on-line which all worked well left the car to be serviced and arrived back at the appointed time and the job was finished. They pointed out a couple of items which might be needed according to manufacturers service plans - and advised me to check previous invoices in case the work had in fact been done. Long story short - they are required and i will be going back to In-n-Out to get the work done. Staff were excellent, all quite young (certainly when compared to me) but came across as knowing what their trade and not at all condescending as some car mechanics can be. No more main dealer servicing from now on! Colin

I was told my care needed a more expensive job to repair my car by another mechanic and Kwik FIt. However when I receive a quote from In and Out regarding the repair I decided to go with them. In an out dont like to go by what another garage or what another mechanic has said, so instead they did a full diagnostic check on my car and found it was not only a smaller job then what I was told previously BUT the initial job was unnecessary. So they went ahead with the job of what they had found to be the problem and also as a process of the business refilled my waters, coolant and changed my oil. I drove away like y car was brand new and I am extremely pleased with the Job. I will be using In and Out again for any future car troubles. A big thank you to Jordan Ellis & Stephen Stapleton from the Newark branch.

I noticed IN’nOUT’s premises as I drove into Newark and so decided to give them a chance in the very competitive world of MOTs and servicing. After three MOT visits and one retest I have not been disappointed. Prompt service, the ability to discuss any problem with the staff and very fair prices tick all my boxes. Coffee also good with up to date magazines in the waiting room. Only one observation, this was not as spotless as usual with an untidy floor. I will certainly use them again.

Visited here for a full service and break pad change. They were very efficient and speedy, lovely people to talk to and very quick to fix mistakes. I would recommend them to any friends or family.