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Trusted Traders

IN'n'OUT Autocentres Rotherham

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4.5

17 Reviews

Opening Hours
Today - 08:00–17:00
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday 08:00–17:00
  • Sunday - Closed

About

At IN’n’OUT we do things differently, which sets us apart from the competition:

CLARITY - Our prices are fixed, so what you see is what you pay. The driving seat is always yours
CONVENIENCE - Services are all while-u-wait and most carried out in less than an hour, so you will never be without your vehicle for long
CUSTOMER SERVICE - With the friendliest staff, we wont baffle you with jargon but we will only ever use quality parts and products
CLEAN & COMFORTABLE - Enjoy Free Coffee, Free Wi-Fi and the latest magazines or simply watch us look after your car through the viewing window
COMMITMENT - 100% customer satisfaction is our priority, we'll make sure of it

OPENING TIMES
Monday - Friday: 8.30am - 5.30pm
Saturday: 8.00am - 5.00pm
FREE Wi-Fi & Coffee

IN'n'OUT is a refreshingly different approach to car MOT & Servicing. With centres across the UK, you can experience car servicing the way its should be...just book your slot today!

What we do

  • Car repairs, servicing and MOTs

    • Brake and clutch replacement
    • MOT testing stations
    • Wheel alignment
  • Garage related services

  • Motor vehicle mechanics

    • Car and commercial vehicle repairs
  • Tyre fitters

  • More Services

    • full service
    • air con service
    • brake protection service

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.5
17 reviews
Customer Service
4.6
Quality
4.5
Value
4.4
Sort by
Nice mechanics, clean garage, equipped for the job, but petty penny-pinching and scare tactics
Customer Service
Quality
Value
I had a full service done with IN'n'OUT Rotherham. I found them online, and they appeared to be the cheapest mechanics for servicing. The garage is modern and clean, and the people seem to be nice, at least at first. However, it was actually like flying with Ryanair, every little thing was chargeable and racked up the price. First, the service is not a flat price but changes based on the vehicle being serviced. Then, they wanted an extra £30 just for putting a synthetic/semisynth oil in. After that, they gave me the hard-sell for the "Gold" annual package, which would "save" me £160 over the regular price because I was already having a service, and it included a couple of MOTs and interim service etc (I didn't go for it). The next thing was that I need my rear brake pads replacing and front wheels aligned, which I thought they might have thrown in with the service just to be nice, but no, they wanted an extra £184 for the privilege. I can get brake pads for £25 and swap them myself! The last thing that most puts me off was as I was leaving. I have an error code on the engine, it has been there for ages, and it's to do with a dodgy temperature sensor, but as I got in the car, the mechanic said to me, "I hope you get home OK and that your engine doesn't cut out"! Now I know this fault has nothing to do with the engine, so that was a bold-faced scare tactic to get me to panic and think that they know something I don't. I'm glad I got the service done, but I won't use them again.
Customer in South Yorkshire Posted on 09/11/2019 , work completed 07/11/2019
The trader replied (on 14/11/2019)
Good afternoon, Thank you so much for taking the time to leave a review and my sincere apologies that you were not 100% happy with the service you received. Regarding the pricing we charge a fixed price for our services for any vehicle, we also advertise that we charge an oil supplement if the car requires fully synthetic or specialist oil. We list everything that we do on our services and replacing brakes or carrying out wheel alignment is not part of it. We take our customer service very seriously and I would very much like to investigate the matter for you. In order to do that would you mind emailing me your car registration number and details to our customer care team at info@inocentres.co.uk I look forward to hearing from you. Kind regards Louise
Fantastic, friendly service.
Customer Service
Quality
Value
I have been a customer here since they first opened and they have always been friendly, efficient and honest every time I go. Would not think of going anywhere else.
Judy Posted on 07/08/2019 , work completed 05/08/2019
The trader replied (on 14/11/2019)
Hello Judy, thank you for your positive review. We look forward to welcoming you when you need us next! Regards, Louise.
Good work and fast
Customer Service
Quality
Value
The work was done very quick and value for money Re-test is free so win win Would recommend to more people
Customer in South Yorkshire Posted on 17/07/2019 , work completed 16/07/2019
The trader replied (on 14/11/2019)
Hi, thank you for taking the time to let us know how we did. Happy motoring! Regards, Dave.
Superb Service
Customer Service
Quality
Value
Great service from In 'n' Out - I had issues with my brakes and they resolved it in an hour and a half. They were polite, courteous, very customer friendly; they even show you around your car and highlight the issues so you can see it for yourself.
Customer in South Yorkshire Posted on 30/05/2019 , work completed 23/05/2019
The trader replied (on 14/11/2019)
Hey, thank you for taking the time to leave a review for us at IN’n’OUT Autocentres. We're happy we could meet your expectations! Thanks, Jackie.
Excellent work
Customer Service
Quality
Value
Rotherham branch - very good work, very transparent, polite & professional. Engineer even spotted an intermittent number plate light fault, which impressed me, just a fiver to replace. Excellent work lads!
Customer in South Yorkshire Posted on 16/03/2019 , work completed 15/03/2019
The trader replied (on 14/11/2019)
Hi, thank you for taking your time to share your experience with us. We are delighted to hear you had positive visit after your recent booking at IN'n'OUT Autocentres! Thanks, Hannah.
Great service and fast
Customer Service
Quality
Value
Been here for about 2 years for my car service mot and repair best garage in South Yorkshire tell my friends and family to go there.
Customer in South Yorkshire Posted on 08/02/2019 , work completed 08/02/2019
The trader replied (on 07/03/2019)
Hi, thank you for taking your time to share your experience with us. We are delighted to hear you had positive visit after your recent booking at IN'n'OUT Autocentres! Thanks, Hannah.
Great place!
Customer Service
Quality
Value
Waited in a cosy reception, with free hot drinks and water, as well as free Wifi. Took a little over an hour for the full service, but was worth the wait! I was regularly informed of cost and time. I needed my wheels realigned and was shown the graphic of how bad they were! But, they did fix it after the full service to save me coming back. First time I have been here and I will certainly be using IN'n'OUT Rotherham again! A*
Customer in South Yorkshire Posted on 07/02/2019 , work completed 07/02/2019
The trader replied (on 07/03/2019)
Hi, thank you for taking your time to share your experience with us. We are delighted to hear you had positive visit after your recent booking at IN'n'OUT Autocentres! Thanks, Hannah.
Full service
Customer Service
Quality
Value
Took my Saab 93 estate in for a full service at £120. Received a call to state that I had a rear spring that was broken, rear tyres needed replacing, engine management light was on and throwing up several codes, oil leak, vacuum pipe was split, wheel alignment was severely out and rear brakes had 3mm left close to needing changing. So my issue is I recently had two front new tyres and was told that tyres on the rear were fine for next 6 months, I had rear pads and discs along with rear calliper in October so they are only 3 months old and my daily drive to work is less than 3 miles. I do not have an oil leak and when I collected my car I didn’t even get over Parkgate before realising my car had lost all power, took it back they said they’d check and the vacuum pipe was conveniently in two pieces. Whilst I was sat waiting I also spoke to a man who had spent 500 pounds after taking his in for an mot and funnily enough he needed two rear tyres which he didn’t need also an oil leak that he knew he didn’t have. Oh and also on returning to collect my car the first time I was was greeted to oily hand prints on the top of the bonnet. Avoid at all costs
Customer in South Yorkshire Posted on 29/01/2019 , work completed 28/01/2019
The trader replied (on 12/02/2019)
Hello, thank you for taking the time to leave us a review. We are sorry to hear that your recent visit was not at our usual high levels of customer service and satisfaction. Please could you email your car registration and mobile number to info@in-n-out.co.uk so we can look into this for you. Once our investigations are complete we will be in touch. Regards, Louise.
Great!
Customer Service
Quality
Value
Great group of lads that listen to what the problems are of your car and tell you straight what needs to be done to fix it. Not over priced and they dont just charge you extra because they know they can (like other garages do!). Always take my car here when I can and never been dissatisfied. Would highly recommend!
Customer in South Yorkshire Posted on 13/01/2019 , work completed 12/01/2019
The trader replied (on 07/03/2019)
Hi, thank you for taking your time to share your experience with us. We are delighted to hear you had positive visit after your recent booking at IN'n'OUT Autocentres! Thanks, Hannah.
Very helpful
Customer Service
Quality
Value
The guys serviced and m.o.td my car earlier this year. And did such a great job so I joined their drivers club which is free and you get 10% off repairs servicing etc. Lately I've had a knocking from the car I took it in and they found the problem and fixed it straight away. I cannot stress enough how good the guys were and I would recommend them to any one. Thanks guys.
John gel Posted on 03/11/2018 , work completed 03/11/2018
The trader replied (on 05/12/2018)
Hey John, thank you for taking your time to share your positive experience with us. We are delighted to hear you had a 5 star visit after your recent visit to IN'n'OUT Autocentres, we will pass this feedback onto the centre team & support office team. We are always grateful for recommendations to friends and family too! Thanks, David.