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IN'n'OUT Autocentres Stevenage

4.8

34 Reviews

Opening Hours
Today - 08:30–17:30
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday 08:00–17:00
  • Sunday - Closed

Organisations and Awards

Aug 2020
Aug 2019

About

At IN’n’OUT we do things differently, which sets us apart from the competition:
CLARITY - Our prices are fixed, so what you see is what you pay. The driving seat is always yours
CONVENIENCE - Services are all while-u-wait and most carried out in less than an hour, so you will never be without your vehicle for long
CUSTOMER SERVICE - With the friendliest staff, we won’t baffle you with jargon but we will only ever use quality parts and products
CLEAN & COMFORTABLE - Enjoy Free Coffee, Free Wi-Fi and the latest magazines or simply watch us look after your car through the viewing window
COMMITMENT - 100% customer satisfaction is our priority, we'll make sure of it

OPENING TIMES
Monday - Friday: 8.30am - 5.30pm
Saturday: 8.00am - 5.00pm
Complimentary Wi-Fi & Coffee

IN'n'OUT is a refreshingly different approach to car MOT & Servicing. With centres across the UK, you can experience car servicing the way it should be...just book your slot today!

What we do

  • Car repairs, servicing and MOTs

    • MOT testing stations
    • Wheel alignment
    • Specialist MOTs
    • Brake and clutch replacement
    • Car body repairs
  • Garage related services

  • Motor vehicle mechanics

    • Car and commercial vehicle repairs
  • More Services

    • full service
    • air con service
    • brake protection service

Customer reviews

Why you can trust these reviews

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4.8
34 reviews
Customer Service
4.8
Quality
4.7
Value
4.8
Sort by
Surprisingly very good
Customer Service
Quality
Value
I often despair at the service I get from traders including car service centres but I cannot fault the service I got from these guys in Stevenage. They kept to their appointment time and finished in the time they said they would and all for £39 for my MOT. The only slight criticism was that their customer waiting area could do with a deep clean, but this is only a minor concern, and I will be using them again.
Customer in Hertfordshire Posted on 01/03/2020 , work completed 29/02/2020
Full service
Customer Service
Quality
Value
Good customer interface. Polite. Explained details of payment options with no pressure to Buy a package I did because they were good value. No added extra costs. This garage is friendly and professional. I will continue to use them for all my vehicle needs.
Customer in Hertfordshire Posted on 15/01/2020 , work completed 14/01/2020
Service MOT
Customer Service
Quality
Value
Very happy with the Full service and MOT provided. I have used In’n’Out previously and I will be using again very friendly and efficient staff.
Customer in Hertfordshire Posted on 29/08/2019 , work completed 27/08/2019
Service
Customer Service
Quality
Value
Very pleased with the service provided, quick, efficient and informative. Have used IN'n'OUT previously and will continue to do so
Customer in Hertfordshire Posted on 31/07/2019 , work completed 30/07/2019
Fast friendly MOT
Customer Service
Quality
Value
A fast friendly MOT with a prompt polite call to confirm completion and a concise indication of minor faults rectified
Customer in Hertfordshire Posted on 28/07/2019 , work completed 26/07/2019
MOT
Booked my MOT online with no problem. Liked the fact that they send you a reminder of your appointment then a message the day before saying they're looking forward to seeing you. On the day they were very courteous and efficient, the MOT was done very quickly and checked the oil for me while they were at it. Would definitely use them next time.
Customer in Hertfordshire Posted on 05/06/2019 (Reviewer did not use service)
Mot and service
Customer Service
Quality
Value
Put my car in for an MOT and service and knew I needed some work done on the front suspension. They completed the MOT and gave me a phone call about what I needed done. They were able to get it all done in the same day. The best thing about this garage is that they keep in good communication with you. The work is honest and always explained.
Customer in Hertfordshire Posted on 04/06/2019 , work completed 04/06/2019
The trader replied (on 06/06/2019)
Hi, thank you for taking your time to share your experience with us. We are delighted to hear you had positive visit after your recent booking at IN'n'OUT Autocentres! Thanks, Ian.
MOT
Customer Service
Quality
Value
MOT carried out at time booked excellent service as always very efficient and friendly would recommend to friends and family
Customer in Hertfordshire Posted on 29/05/2019 , work completed 28/05/2019
The trader replied (on 06/06/2019)
Hi, thank you for taking your time to share your experience with us. We are delighted to hear you had positive visit after your recent booking at IN'n'OUT Autocentres! Thanks, Ian.
Making that extra effort
Customer Service
Quality
Value
INnOUT MOT'd the car in the morning. Unfortunately it failed and needed a little bit of work. Absolutely needed the car that day but all slots were full. INnOUT said to leave the car until end of day and they would try to find slots to fix. Looking at alternatives late in the day when they rang to say car should be ready for 6pm pick up. Got there just as they were finishing the work, having stayed late to complete. Really appreciated the effort made to meet my own imposed timelines. Exemplary.
Customer in Hertfordshire Posted on 08/05/2019 , work completed 01/05/2019
The trader replied (on 06/06/2019)
Hi, thank you for taking your time to share your experience with us. We are delighted to hear you had positive visit after your recent booking at IN'n'OUT Autocentres! Thanks, Ian.
Quick and efficient. Top marks
Customer Service
Quality
Value
I booked an MOT on-line. Turned up at the appointed time and the vehicle was done there and then. I watched while some of the MOT was done and the tester was efficient and very thorough. Top job and will use them again.
Customer in Hertfordshire Posted on 04/05/2019 , work completed 03/05/2019
The trader replied (on 06/06/2019)
Hi, thank you for taking your time to share your experience with us. We are delighted to hear you had positive visit after your recent booking at IN'n'OUT Autocentres! Thanks, Ian.