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Endorsed by Which?
IN'n'OUT Autocentres Stevenage
Opening Hours
Today - 08:00–17:00
- Monday 08:30–17:30
- Tuesday 08:30–17:30
- Wednesday 08:30–17:30
- Thursday 08:30–17:30
- Friday 08:30–17:30
- Saturday 08:00–17:00
- Sunday - Closed
Organisations and Awards
About
At IN’n’OUT we do things differently, which sets us apart from the competition:
CLARITY - Our prices are fixed, so what you see is what you pay. The driving seat is always yours
CONVENIENCE - Services are all while-u-wait and most carried out in less than an hour, so you will never be without your vehicle for long
CUSTOMER SERVICE - With the friendliest staff, we won’t baffle you with jargon but we will only ever use quality parts and products
CLEAN & COMFORTABLE - Enjoy Free Coffee, Free Wi-Fi and the latest magazines or simply watch us look after your car through the viewing window
COMMITMENT - 100% customer satisfaction is our priority, we'll make sure of it
OPENING TIMES
Monday - Friday: 8.30am - 5.30pm
Saturday: 8.00am - 5.00pm
Complimentary Wi-Fi & Coffee
IN'n'OUT is a refreshingly different approach to car MOT & Servicing. With centres across the UK, you can experience car servicing the way it should be...just book your slot today!
What we do
Car repairs, servicing and MOTs
- MOT testing stations
- Wheel alignment
- Specialist MOTs
- Brake and clutch replacement
- Car body repairs
Motor vehicle mechanics
- Car and commercial vehicle repairs
More Services
- full service
- air con service
- brake protection service
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
4.8
34 reviews
Recommended
Recommended
by 97% of customers
Sort by
Surprisingly very good
Customer Service
Quality
Value
I often despair at the service I get from traders including car service centres but I cannot fault the service I got from these guys in Stevenage. They kept to their appointment time and finished in the time they said they would and all for £39 for my MOT. The only slight criticism was that their customer waiting area could do with a deep clean, but this is only a minor concern, and I will be using them again.
Customer in Hertfordshire
, work completed
Recommended
Full service
Customer Service
Quality
Value
Good customer interface. Polite. Explained details of payment options with no pressure to Buy a package I did because they were good value. No added extra costs. This garage is friendly and professional. I will continue to use them for all my vehicle needs.
Customer in Hertfordshire
, work completed
Recommended
Service MOT
Customer Service
Quality
Value
Very happy with the Full service and MOT provided. I have used In’n’Out previously and I will be using again very friendly and efficient staff.
Customer in Hertfordshire
, work completed
Recommended
Service
Customer Service
Quality
Value
Very pleased with the service provided, quick, efficient and informative. Have used IN'n'OUT previously and will continue to do so
Customer in Hertfordshire
, work completed
Recommended
Fast friendly MOT
Customer Service
Quality
Value
A fast friendly MOT with a prompt polite call to confirm completion and a concise indication of minor faults rectified
Customer in Hertfordshire
, work completed
Recommended
MOT
Booked my MOT online with no problem. Liked the fact that they send you a reminder of your appointment then a message the day before saying they're looking forward to seeing you. On the day they were very courteous and efficient, the MOT was done very quickly and checked the oil for me while they were at it. Would definitely use them next time.
Customer in Hertfordshire
(Reviewer did not use service)
Recommended
Mot and service
Customer Service
Quality
Value
Put my car in for an MOT and service and knew I needed some work done on the front suspension. They completed the MOT and gave me a phone call about what I needed done. They were able to get it all done in the same day. The best thing about this garage is that they keep in good communication with you. The work is honest and always explained.
Customer in Hertfordshire
, work completed
Recommended
MOT
Customer Service
Quality
Value
MOT carried out at time booked excellent service as always very efficient and friendly would recommend to friends and family
Customer in Hertfordshire
, work completed
Recommended
Making that extra effort
Customer Service
Quality
Value
INnOUT MOT'd the car in the morning. Unfortunately it failed and needed a little bit of work. Absolutely needed the car that day but all slots were full. INnOUT said to leave the car until end of day and they would try to find slots to fix. Looking at alternatives late in the day when they rang to say car should be ready for 6pm pick up. Got there just as they were finishing the work, having stayed late to complete. Really appreciated the effort made to meet my own imposed timelines. Exemplary.
Customer in Hertfordshire
, work completed
Recommended
Quick and efficient. Top marks
Customer Service
Quality
Value
I booked an MOT on-line. Turned up at the appointed time and the vehicle was done there and then. I watched while some of the MOT was done and the tester was efficient and very thorough. Top job and will use them again.
Customer in Hertfordshire
, work completed
Recommended
I NEVER GO ANYWHERE ELSE
Customer Service
Quality
Value
I always take my car to In 'n' Out for my servicing and MOTs. The staff are always pleasant, explain everything very clearly and are always punctual. I love the transparent pricing structure and took advantage of the Gold package on this occasion which means I don't have to worry about paying for the full service and MOT next year. My car ALWAYS feels more responsive after they have done their 'thing' and I wouldn't go anywhere else.
Customer in Hertfordshire
, work completed
Recommended
Excellent Service
Customer Service
Quality
Value
Booked a MOT night before, but found that they were over booked on arriving at the site the next morning. This did not deter the staff, They were very professional and friendly. They gave me a time frame to collect the vehicle, they rang me at the exact time they said they would. I will definitely use the company again and will recommend to my friends
Customer in Hertfordshire
, work completed
Recommended
Great work very efficient
Customer Service
Quality
Value
Was really pleased with how quick they worked on my car. I had it in for a MOT and waited whilst it was done. They kept me up to date with how it was going, and gave me my advisories. The price was good and I’ve used them before and will continue too!
Customer in Hertfordshire
, work completed
Recommended
Reliable and Friendly
Customer Service
Quality
Value
I always use In and Out. They don't patronise me because I'm female. They always explain everything openly. Fast and efficient service - always.
Customer in Hertfordshire
, work completed
Recommended
Job done
Customer Service
Quality
Value
I had an MOT and full service. Price was as quoted plus extra for some oil specific to my car. Quick and easy to book a slot. Good customer service and smooth process. They were recommended to me and I would use them again.
Customer in Hertfordshire
, work completed
Recommended
Trusted Brand...
Customer Service
Quality
Value
Hello , I am writing this review only after using this brand 4th time. I have used Stevenage and Basingstroke branch for full service as well mechanical work for Mini and BMW. Honest feedback, competitive price, detail reports and great communication these are plus point if this garage. We have used several garage including big names but trust me , no one can beat them on service. Well I am going to book next service in May soon. Only one suggestion for in and out guys. Your online site is good but it is not functional or I think need improvement. Whenever I tried to browse through your extras , such as wheel alignment and other services, I can’t book online. Your driver club is not accepting request. I hope you will fix this issue soon. Apart from that, I can highly recommended in and out to new drivers and owners. Regards Parag R.
Customer in Hertfordshire
, work completed
Recommended
Excellent work as always
Customer Service
Quality
Value
Ian and the team always carry out good work, never take my car anywhere else! Very friendly and all round an excellent experience
Customer in Hertfordshire
, work completed
Recommended
The Stevenage branch is absolutely brilliant always polite and great service.
Customer Service
Quality
Value
As a Which? Trusted Trader ourselves we use In and Out Stevenage as we know we would never experience the horror stories of MOT nightmares you can experience from other garages. Ian is honest and very helpful we send all our small vans and personal cars here for small repairs and servicing. We recommend Stevenage in and out to all our customers not just because they are Which? Member but beacuse they service is a 100%. Thank you George from AGL SERVICES U.K LTD
Customer in Hertfordshire
, work completed
Recommended
Highly recommended
Customer Service
Quality
Value
Always great service, honest and reliable. Mot always passes with no problems. Very efficient. Wouldn't go anywhere else.
Customer in Central Bedfordshire
, work completed
Recommended
Brilliant service
Customer Service
Quality
Value
I have always got all work done on my car with in and out and have never had any trouble. I popped in with a issue on my car Friday morning and was worried to keep driving it, the young lad there ordered the parts I needed and fitted it the same day. I was so happy. My car is driving so much better and I no longer have to worry. They where so helpful would highly recommend
Customer in Hertfordshire
, work completed
Recommended
MOT
Customer Service
Quality
Value
Warm friendly people very prompt service. They looked at my brakes for me as well as mot. Had been told by another garage my brakes needed doing but that was not so so the lovely people here are honest and reliable and saved me from paying out for work that didn't need doing. Will use them from now on
Customer in Hertfordshire
, work completed
Recommended
Highly recommended
Customer Service
Quality
Value
Recently paid two visits to IN'n'OUT at Stevenage, one car for AirConditioning Service and the other for an MOT. Friendly and knowledgeable staff, very comfortable and clean waiting area with drinks dispenser and magazines. Both jobs were carried out within time frame given and at the cost quoted, I was kept informed as to progress. Very impressed with the service, IN'n'OUT will be my garage of choice in future.
Thompson
, work completed
Recommended
Good price and friendly staff
Customer Service
Quality
Value
We have had our MOTs done for the last few years at In'n'Out Stevenage - very competitive prices, good clean waiting area and most of all - very friendly staff!
Gill Hayes
, work completed
Recommended
Full service in Stevenage
Customer Service
Quality
Value
I had full service last week in Stevenage. Very friendly and communicative staff. I'm very pleased and I'll be back for MOT and next full service. Thank you.
Francisc Laslau
, work completed
Recommended
MOT and Service
Customer Service
Quality
Value
Managed to fit me in pretty much last minute which was great. Kept informed during the day on progress and car was ready ahead of schedule. A few things needed seeing to to get through the MOT which was fine and I was informed about these and asked for approval and given the pricing before any work was carried out. Even with the extras that needed doing, car was ready and not an enormous shock price wise. Will 100% use again
Andy H
, work completed
Recommended
Excellent communication and service
Customer Service
Quality
Value
Great service from the guys at In 'n' out. Had a problem with my suspension and they were able to see and repair the problem the very next day. Would recommend them for servicing as well!
Rich Kaye
, work completed
Recommended
Great work and fast service
Customer Service
Quality
Value
Very friendly staff, quick and efficient service, free tea and coffee and WiFi while you wait. Would always highly recommend In and out servicing Stevenage. Thanks guys
Lisajarvis33
, work completed
Recommended
Great service and happy staff
Customer Service
Quality
Value
Dean from Stevenage branch was very helpful and kept me informed as too what worked needed to be done. However, the central IT system could be improved as it had crashed by the time I went to collect the car and the guys couldn't print a bill or MOT certificate. I had to call back next day when system was up again. Not their fault, but central office's.
Graham Wright
, work completed
Recommended
Great Service, happy staff
Customer Service
Quality
Value
We always use IN 'n' Out for both of our vehicles. Always receive a great service and the staff are always great to deal with.
karlie
, work completed
Recommended
MOT & Service Plus
Customer Service
Quality
Value
I was impressed with the customer service as well as the service itself; the manager went out of his way to be helpful, especially as the car had an airbag problem - although that wasn't in his scope, he made the whole thing go smoothly, and also offered further help on the airbag issue if needed. Highly recommended.
wer423
, work completed
Recommended
Mot and service
Customer Service
Quality
Value
The workmen were friendly and helpful. They explained to me what needed doing to pass the Mot and why. They knew I wasn't feeling well and worked as quickly as they could. They kept me updated on timings.
Wallis
, work completed
Recommended
Always friendly and honest
Customer Service
Quality
Value
Every car I own, I always take to these guys, always honest and upfront about what/if any work is required. They aren't a garage and don't do any work there so they don't tell you that you need something that you don't. Also, they are friendly and welcoming.
James McGibbon
, work completed
Recommended
Went for MOT
Customer Service
Quality
Value
Went for MOT 1st mot car just 3 years old, all good but was told that I needed new wiper blades for it to pass (£32.00) so had to have them. When I went to pay said that I was not happy but was told / on paper work that the blades cost £25.70 + vat. Shame that while I was waiting to pay they had left the receipt for the blades out and that was only £18 +vat. So that meant that I had been charge best part of £10 for them to fit them.
Henry Cooper
, work completed
Recommended
MOT Disappointed
Customer Service
Quality
Value
Had MOT Saturday morning, car had been running fine, bag journey back home to London, when idling engine huddering as if it was about to cut out, now have to pay to get it put right. I emailed as soon as I got home, needless to say no reply. Can't tell you how sad and unhappy I am at this stage.
SusanG
, work completed
Always polite, Friendly and informative. Excellent value.
Customer Service
Quality
Value
I have used this centre for approximately the last 5 to 6 years having had my Mercedes, Kia and BMW MOT'd, serviced and repairs The staff are always polite and explain exactly what needs doing and even showing where there are defects and repairs needed. Never had a problem with them and booking a service etc is very straight forward. Value for money, not the cheapest but Excellent overall!
Utopian
, work completed
Recommended